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28 Jan 2025
Tuesday
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29 Jan 2025
Wednesday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Regent Shanghai Pudong, an IHG Hotel, you'll be centrally located in Shanghai, a 3-minute drive from The Bund and 5 minutes from People's Square. This luxury hotel is 15.9 mi (25.5 km) from Shanghai Disneyland© and 2.5 mi (4 km) from Nanjing Road Shopping District. Make yourself at home in one of the 187 air-conditioned rooms featuring iPod docking stations and minibars. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Shanghai? This hotel has 8611 square feet (800 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Hotel policies

Parking height restrictions apply

Car required

LGBTQ friendly

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 3:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Cashless transactions are available

Important information

You need to know
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is required for transportation to and from this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately CNY 276 per person
  • Self parking fee: CNY 120 per day
  • Crib (infant bed) fee: CNY 443.0 per day
  • Rollaway bed fee: CNY 443.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Malay

Japanese

English

Chinese (Mandarin)

Italian

Indonesian

French

Dutch

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Non-smoking

Childcare

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

ATM/banking

Concierge services

Conference space

Coffee/tea in common areas

Breakfast available (surcharge)

Laundry facilities

Safe-deposit box at front desk

Spa services on site

Multilingual staff

Free newspapers in lobby

24-hour front desk

Business center

Porter/bellhop

Express check-out

Full-service spa

Spa treatment room(s)

Meeting rooms

Steam room

Sauna

Wedding services

Free wired internet

Wheelchair accessible path of travel

Wheelchair accessible parking

Braille or raised signage

Number of restaurants - 3

Conference space size (feet) - 8611

Conference space size (meters) - 800

Number of indoor pools - 1

Number of hot tubs - 1

Parking (limited spaces)

Self parking (surcharge)

Computer station

Number of bars/lounges - 1

Number of poolside bars - 1

24-hour fitness facilities

Terrace

Babysitting or childcare (surcharge)

Banquet hall

Hotel reviews

9.4
Exceptional548 Verified Reviews
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Cleanliness9.6/10
Service9.4/10
Comfort9.6/10
Condition9.4/10
location9.0/10
Neighborhood9.0/10
Value10/10
10/10
Exceptional
Yuan, 21 Oct 2024
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Great stay

8/10
Excellent
David, 11 Sep 2024
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I liked the 3 pieces Laundry included per day , no extra charge

6/10
Fair
Yanan, 18 Jul 2024
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Even hotel guests need to pay 120rmb for parking through night. Ok, fine, not too expensive but I think they could do better. Small hotel, only one side of the hotel rooms can see Shanghai Tower. Deposit was 3000rmb. I won’t stay here next time.

10/10
Exceptional
Timothy, 29 Jun 2024
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Beautiful property with a great view. Not in the centre from a tourist perspective, but a short and easy metro ride away. Would stay again.

10/10
Exceptional
tian, 28 Jun 2024
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The staff’s service is above and beyond. Excellent, would highly recommend. Breakfast buffet is so good, so much variety. The front desk, janitors and camellia restaurant staff are all amazingly helpful! May Bao is the best ! My kid said this hotel is 100 out of 10!

10/10
Exceptional
Robert, 17 Jun 2024
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Great breakfast. Great location.

10/10
Exceptional
MINGCHEN, 01 Jun 2024
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The service is good and location is convenient.

10/10
Exceptional
Alice, 29 May 2024
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Perfect end to trip

Last stay in our trip around China, staff and hotel were perfect. Definitely would come back!

10/10
Exceptional
Rick, 26 May 2024
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The services during our 3 night stay have been very good - friendly , polite, helpful and supportive.

10/10
Exceptional
Jin Ho, 20 May 2024
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Great hotel and great staffs

10/10
Exceptional
Linghong, 19 May 2024
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Enjoy staying in hotel

Very nice hotel . The suite room with stunning views makes the money valued. Comfortable bed , excellent bathroom and spacious living area and helpful staffs. Will come back whenever in Shanghai.

10/10
Exceptional
Lkhajii, 17 Apr 2024
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Nice place

10/10
Exceptional
Gabriela, 21 Mar 2024
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Spectacular Views

We upgraded to their suite. The 360 view at night was spectacular. Did no want to fall asleep. Best view in Shanghai!

10/10
Exceptional
Lingyan, 13 Oct 2023
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Great people and service

Very good people and superb service. Will definitely stay again next time when I go to Shanghai

10/10
Exceptional
Minmin, 04 Sep 2023
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Staff are professional, friendly and helpful. Check in and out process is easy and fast. Room is spacious with great citi view. The bed and beddings are comfortable.

10/10
Exceptional
Qiong, 26 Jul 2023
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Amazing room (pearl view) and location. I’m originally from Shanghai and just went to visit my motherland for a bit. This is one of the best hotels I’ve stayed when visiting Shanghai. Thanks

10/10
Exceptional
Billy, 13 Jul 2023
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Excelent hotel…

10/10
Exceptional
Shou Yu, 07 Jul 2023
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The whole team from front desk, bellman, Houskeeping to restaurant were very friendly and helpful. The only imperfection was allowing little kids to be in the hot tub after 9pm were disruptive to the quiet enjoyment of other paying guests.

10/10
Exceptional
Zoltan, 27 May 2023
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Friendly and helpful staff. Grest place to stay for a business visit. The pool is amazing.

10/10
Exceptional
Verified traveler, 21 Jan 2020
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Beautiful hotel, amazing view. Wonderful food and services!

10/10
Exceptional
SeanM, 08 Jan 2020
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Really great property and got a great price from Expedia. Beautiful rooms - great gym and restaurants... The service was great - the Bell Staff were helpful and saved us from getting ripped off by the Shanghai Cab Drivers - when you get dropped off at the Hotel, run the fare by the Bell Person and they will get the right price from the Driver if they are trying to rip you off - EVERY cab driver in Shanghai tried to rip us off - make sure they drive you right to the entrance (tell them you have to use the ATM) as they try to drop you off on the street to be able to get away with it...

10/10
Exceptional
Xia, 05 Jan 2020
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Awesome quality and location

Views great!

10/10
Exceptional
JCM, 09 Dec 2019
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very well located, next to the green (2) metro line. great services, pool, business center, customer service.

6/10
Fair
Verified traveler, 01 Dec 2019
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Breakfast expensive and but most importantly too simple. No thing much to eat. Doesn’t match the price and standards

10/10
Exceptional
Ian, 30 Oct 2019
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Put it on that list

This was the last stop on a China trip that included two Shangri-La's, 2 Hyatts and a Renaissance. The Four Seasons was a paradigm shift. From v.g.- excellent to magnificent. Wow, this hotel is exceptional. We decided it would have been on our bucket list if we'd only known. The key is the business lounge, where the service is terrific, and the food even better. Oh, and the pool. I wouldn't usually mention a pool, but this has an amazing view of the mad lights of Pudong. Great in the daytime but exceptional in the dark. To get there direct from Pudong airport, take Line 2 Dongchang Road exit. Do go, but don't bother with their in-house Italian restaurant. Everything else is perfect.

10/10
Exceptional
Verified traveler, 25 Oct 2019
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This is an excellent hotel with fantastic staff. Area much quieter than the crazy of the Bund but nearby metro was so easy & efficient. Our upgraded corner suite was on 36 th floor was huge with amazing views. Really nice bathroom & amenities. Great breakfast and club room on 35th floor was well worth it. Ample quality food,service,and views. The pool & large hot spa were perfect after a long day touring. The only criticism was the few parents in the spa teaching their children to swim with kickboards- not appropriate.

10/10
Exceptional
Verified traveler, 25 Sep 2019
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The Pool! The Spa! The Views! The Food! It was so wonderful to stay in such a beautiful property with legendary service!

10/10
Exceptional
MARIA DOLORES, 02 Sep 2019
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Awesome! 😊

Awesome hotel! They upgraded us to the club room with a view of the Shanghai tower and they even decor the room for our anniversary celebration. Just walk outside to reach the 3 towers and the IFC mall. Walk further you will get to the Bund. The food was great and the service specially at the club lounge. The room is so clean and complete. Plus the pool with the view is really a great way to realx.

10/10
Exceptional
Julie, 02 Sep 2019
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Excellent

Excellent, every detail. I loved ending my tourist days in the hot tub looking at the city.

10/10
Exceptional
Verified traveler, 31 Aug 2019
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All the staff were very welcoming and helpful. It was in a great location and the pool and gym facilities were brilliant.

10/10
Exceptional
Verified traveler, 23 Aug 2019
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Fantastic location. Beautiful design. Large comfortable rooms. Amazing restaurants, gym, spa. The nicest pool I have ever swam in. All in all, the best hotel experience that I’ve had in my 50+ years.

8/10
Excellent
Verified traveler, 23 Jul 2019
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Beautiful property in excellent location. We experienced a couple of issues that were well addressed by hotel manager. We recommend this property and will return.

10/10
Exceptional
Harvey, 28 Jun 2019
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The room is clean and spacious, comfortable stay.

10/10
Exceptional
Y.X., 27 Jun 2019
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Convenient location, well-trained staff and nice room. Just stayed four nights with Four Seasons Hotel in Singapore, since they provided L'OCCITANE toiletries so I expected to find the same in Four Seasons Pudong but they turned out to be some unknown brand manufactured in China.

10/10
Exceptional
Verified traveler, 19 Jun 2019
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absolutely first class having exceptional restraint Bar and leisure facilities without being in your face or overly ostentatious.

10/10
Exceptional
Verified traveler, 18 Jun 2019
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Best view from a hotel room window in Shanghai combined with a top quality room specification. Extremely comfortable stay and i will return on my next trip to Shanghai.

10/10
Exceptional
Deirdre, 18 Jun 2019
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Best Service Ever!

Amazing property with fantastic staff in the executive club and spa.

10/10
Exceptional
Verified traveler, 10 Jun 2019
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This hotel is the bees knees, it simply oozes sophistication throughout. I had booked a junior club suite overlooking the Oriental Pearl and it was an absolute dream. The club lounge on floor 35 gave the same perfect views, as too did the pool on floor 41. The staff are superb here, nothing is any effort at all to them. I highly recommend this hotel and will return I'm sure.

10/10
Exceptional
Verified traveler, 22 May 2019
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Great location! Property is well located within walking distributor the financial district.

10/10
Exceptional
Jeffrey, 19 May 2019
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Four Seasons Pudong Shanghai May 2019

Amazing Views. Even with foggy weather. Great food. The pool and spa are incredible.

10/10
Exceptional
Verified traveler, 13 May 2019
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The room is very relaxing. Perl view is fascinating.

10/10
Exceptional
Verified traveler, 29 Apr 2019
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love FOUR SEASONS HOTEL. The location is really good.so many local food around there. the swimming pool is excellent. the view is also good. but some of the staffs are not very nice.

10/10
Exceptional
Katherine, 28 Apr 2019
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Great location in Pudong and easy access to Bund.

Fabulous stay at Four Seasons. Modern, spacious room with spectacular views. Very convenient location to Metro and two stops to Bund/Nanjing Road area. Enjoyed the relaxing executive lounge after a long day of touring and breakfast in the morning. Staff very friendly and helpful. Only issue was that food offerings in executive lounge not replenished so get there when it opens in the evening.

10/10
Exceptional
Verified traveler, 27 Apr 2019
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amazing hotel!!!!!

10/10
Exceptional
Verified traveler, 25 Apr 2019
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outstanding hotel

amazing stay. the service is very personalized and the staff is going out of their way to make you feel at home. thank you for the daily portion of porridge

10/10
Exceptional
Verified traveler, 24 Apr 2019
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The moment you enter the property the staff is there to make you feel special. The property is close to local amenities and transport. Highly recommend it.

10/10
Exceptional
Jason, 10 Apr 2019
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Amazing pool and location, staff was friendly. Close to great shopping in Pudong

10/10
Exceptional
Verified traveler, 01 Apr 2019
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We were in Shanghai on a 22 hour layover. We wanted a restful & relaxing stay before our long flight back to the US. The hotel was spectacular from start to finish. We found the location to be convenient too. Thanks for your kind hospitality.

10/10
Exceptional
JOELALMONTE, 27 Mar 2019
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The hotel has one of the greatest view to Shanghai city from the room and from the indoor pool. The exceptional services of Mr. James Zhang and his crew is 5 stars. Great varieties in the breakfast for occidental’s people. Near

10/10
Exceptional
Verified traveler, 08 Mar 2019
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Amazing customer service! Very clean and comfortable stay :) Beautiful views! Walking distance everywhere!

10/10
Exceptional
Verified traveler, 19 Feb 2019
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Accommodations and service were what is expected from Four Seasons. We were very pleased with our stay.

10/10
Exceptional
Verified traveler, 11 Feb 2019
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The room was well decorated but found storage for travel luggage (large & carry-ons as coming from a cruise) inadequate. - tea selection was excellent. Would have preferred a regular coffee machine as do not like expresso. Did not sign up for breakfast buffet - bit pricey - .bathroom was well planned and had mirror with TV. Had bit of problem with shower - one with thermostatic control would have been easier.. Toiletries were excellent. One exception they might address - the thermostat didn't seem to work well - the room was very warm and could not make adjustment. Its winter so its ok - would not be acceptable for summer. All in all, enjoyed the visit and recommended it.

10/10
Exceptional
Verified traveler, 06 Feb 2019
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Superb service!

Excellent service! Had a great stay. Will return.

10/10
Exceptional
Zach, 03 Jan 2019
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The service was excellent. Comfortable stay and friendly staff.

8/10
Excellent
Patrick, 21 Nov 2018
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Good location and good facilities. Good services with pleasant staff

10/10
Exceptional
Verified traveler, 18 Nov 2018
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Great service.

The staff at the four seasons was amazingly helpful and kind. We arrived very early and they made arrangements for us to check in earlier than anticipated.

10/10
Exceptional
Lloyd, 05 Nov 2018
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Amazing

Amazing hotel staff went out of their way to help. Travelling with a baby the staff were amazing especially Kimmy Li. View from room was amazing

10/10
Exceptional
Verified traveler, 02 Nov 2018
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Perfect view, beautiful swimming pool.

The services that hotel offered were excellent! This stay was my second time in fourseasons at Pudong. I will definitely stay again next time.

10/10
Exceptional
Verified traveler, 17 Oct 2018
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Fantastic view; excellent fitness & pool area; outstanding staff;

10/10
Exceptional
Verified traveler, 15 Oct 2018
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Very professional staff, wonderful hotel. First class service. Good food. Nice club!

10/10
Exceptional
Renée, 11 Oct 2018
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Super soft bedding which is rare in this part of the world , well-planned room, beautiful pool. Try the room service.

10/10
Exceptional
Darci, 03 Oct 2018
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Beautiful hotel with wonderful customer service. The business lounge was a nice amenity.

10/10
Exceptional
Verified traveler, 03 Oct 2018
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Impressive

Stayed at Fourseasons Pudong for 3 nights. Everything worked well and the view of Lujiazui is stunning. In general, we really enjoyed our stay. Thank you.

10/10
Exceptional
Judith, 02 Sep 2018
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Shey shey( that means thank you), Shanghai

I chose this hotel because of the pool and I was not disappointed. This pool at night is one of the most beautiful city travel experiences anyone could ever have!

10/10
Exceptional
Verified traveler, 19 Jul 2018
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Staff was very attentive. Everyone spoke some English. The location was perfect! Very nice Hotel!

10/10
Exceptional
RichardGu, 12 Jul 2018
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Fantastic hotel that defined our experiences in Shanghai. Extremely professional staff and friendly to kids. Sandra in the executive suite is a sweetheart and helped us make restaurant reservations knowing our kids are at sleep. Great facility, impeccable service. We fell in love with the pool which gave us unrivaled view in Pudong. The breakfast choice is unlimited and food is great. Highly recommended, great great hotel. We are going Four Season next time for sure!

10/10
Exceptional
Patrick, 23 Jun 2018
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One of my favorites

One of my favorite hotels in the world. It is well equipped and luxurious but it’s the staff that make it special. The location is fantastic as well. I liked it so much I’m back there next week,

10/10
Exceptional
Richard, 16 Jun 2018
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Good

Good

6/10
Fair
Verified traveler, 11 Jun 2018
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Very nice Pearl Suite. Comfortable room and TOTO toilet is amazing. Staff are friendly but not all speak English. Had some mishaps with in room dining but overall the stay was great.

10/10
Exceptional
Verified traveler, 05 Jun 2018
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Nice hotel, great breakfast, dinner is $$$

6/10
Fair
kelvin, 05 Jun 2018
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4 Season hotel Big name but not worth paying it...

Four season hotel shanghai...big name hotel chain but not worth paying it at RMB$1800 to $2000 per night...looks like a 4 star hotel rating only! Small lobby...really not worth paying so.much to stay here...taxi also hard to get...better stay at St Regis Hotel Shanghai or Westin Hotel Shanghai for RMB$1800 to $2000 per night...cheaper ! ..

10/10
Exceptional
John, 05 May 2018
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Living the dream in Shanghai!

Our third stay here and the service was impeccable. It was greatly enhanced by Sheldon Bao the Assistant Executive Club and Business Centre Manager plus his exceptionally attentive staff. Sheldon went out of his way to assist my son and I during our stay in fact going the extra distance in all his duties. The food and service in the club lounge was superb. The location of the hotel was excellent whilst we carried out our many business meetings. The staff overall were friendly and courteous.

8/10
Excellent
Verified traveler, 29 Apr 2018
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With this rate I would be expecting a smile on every front desks staff.

10/10
Exceptional
catherine, 31 Mar 2018
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Amazing hotel. Pool is fantastic! Excellent location

8/10
Excellent
Mohd, 25 Mar 2018
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Excellent Hotel at Pudong.

+I stayed in a club room. It was clean and comfortable. The servise at the Club Lounge was excellent. Hotel location is very good close to IFC Shoping Mall (10 minutes walk). -Taxis are not available at Hotel entrance you have to request one from the concierge.

10/10
Exceptional
Verified traveler, 20 Feb 2018
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The place to stay in Shanghai

Stayed in deluxe corner suite,very contemporary which is what we like.all fixtures & fittings top notch,great city views from our 32nd floor suite All staff 2nd to none.Thank you all. Would recommend this Hotel to anyone We’ve stayed in top hotels all over the world and I’d put this one in my top three!

10/10
Exceptional
Beryl, 17 Feb 2018
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Nice hotel with great infinity pool

The hotel is really nice and clean. Staff are very friendly and helpful. The infinity pool is fantastic with view of Shanghai’s landmark Skyscrapers. Will definitely stay again.

10/10
Exceptional
Eunhye, 13 Jan 2018
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Modern and fancy hotel!!!

It was awesome!!!!! I really enjoyed at Four seasons hotel. The room condition and facility are all good. Especially, swimming pool is sooo romantic.

10/10
Exceptional
JINENG, 29 Dec 2017
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Great hotel and service

An overall great experience

10/10
Exceptional
Wendy , 07 Dec 2017
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Fantastic location and outstanding staff

We enjoyed a great mid week here. The location was excellent and the view from the club lounge fantastic. The staff in the club lounge was outstanding, after the first day they remembered our names and even the kind of tea we drank! The reception staff was also very helpful. Breakfast buffet selection was good, but the snacks and drinks in the club lounge were the best! Definitely worth paying the extra money to have access to the lounge.

10/10
Exceptional
Jim, 29 Nov 2017
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Best Hotel

One word will explain this: excellent We had an amazing time staying at our favorite hotel. We have been there before, every time we look forward to go back .

10/10
Exceptional
Verified traveler, 22 Nov 2017
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great hotel and view

very nice stay. they upgraded me to Jr. executive room which was fantastic experience. everything was just great! will definitely go again!

10/10
Exceptional
zhi, 08 Nov 2017
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Great business hotel

Excellent business hotel with executive lounge and attentive staff

10/10
Exceptional
Pam, 12 Oct 2017
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Worth it for the view alone

Great hotel, lovely staff and we were delighted with a free upgrade to a room that is literally bigger than our Hong Kong apartment. Amazing pool with THAT view (check out the overview pictures of this hotel) Would highly recommend going on a bank holiday weekend like we did. No pollution which I am told is quite rare in Shanghai.

10/10
Exceptional
TG1, 11 Jul 2017
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Fabulous hotel - amazing views and service

Exceptional service - from the booking to welcome, our room, dining and the pool to departure - everyone was welcoming, knew us by name, smiling and overall just made us feel incredible. They noted our special occassion and pulled out all the stops to make it very memorable. Top tip - book the private pool experience!

8/10
Excellent
Verified traveler, 03 Jul 2017
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Room to improve

Great location: 2 minutes to subway that take you to airport or anywhere. But the rest is 3.5-4 star standard: 1. My room is executive business room but with very old toilet. It has this very awkward push in button on the left side of the toilet to flash, but is so old and maybe rusty inside so is so hard to push with my left hand to push in to flush. By the last day I have to open the water tank to fix the leak my self. It is so annoying to deal with this at Four Seasons. 2. Breakfast Buffy is really boring and very limited choice. All the western food ( very limited choice) are exposed and dry. Bread and toast are left out dry. For the entire four days of my stay, I notice the old double sided toaster has one side broken and the other side is not working well to toast both sides of a bread. When I told a young waiter, he sounded so indifferent:"then you can use the other side of the toaster if you want." 3. The hotel is not busy, more than half of the breakfast seats were empty during my stay, but service was low and no one remembers me and my favored table unlike other luxury hotels I stayed. When I ask for my favored table, I was told that most people got seated this side and if I go to the asking table, I might not get serviced as expected. 4. The hotel's 41th floor indoor Zen pool is amazing. It has a breathing taking view of the Pearl and other sky scrapers, especially the lighting at night. But again the service is slow. Other then the pool, I am so unimpressed.

10/10
Exceptional
Kathrin, 13 Jun 2017
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Perfect stay in SH! Wibderful hotel, great service

Wobderful hotel, very modern, perfect service, good location, very stylish, very clean. I really recommend this hotel for a perfect stay in Shanghai! Amazing pool.

8/10
Excellent
LTraveler, 29 May 2017
expedia-logo-v2.pngTraveller

Luxurious hotel, good location, staff ok

We had a great room with a view of the Pearl Tower and Shanghai Tower. Amenities were excellent, including pool with excellent view and fitness center. We spent a little extra for the executive lounge access, which was worth it, since we could grab a bite to eat before embarking on our daily activities. Spa was excellent! I had one of the best massages I've ever had. Staff at the spa were great, but staff at reception and executive lounge seemed a little cold. Staff at the lounge also seemed a little awkward and did not have our room down for access when we first arrived. Overall, this was a great hotel at a great location. I would definitely recommend this hotel to others.

10/10
Exceptional
Barry, 17 May 2017
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Fabulous Hotel ...

It was a short 3-day Mother's Day get-a-way! We really enjoyed this 5 star hotel, its location and overall service! Great find and another Four Season's winning property.

10/10
Exceptional
Justin, 16 May 2017
expedia-logo-v2.pngTraveller

Excellent Facilities and Customer Service

My wife and I booked a stay at the Four Seasons in Shanghai to celebrate our anniversary. The staff was excellent and made us feel very welcome, and the facility felt very new. The pool on the top floor was particularly nice and relaxing, with a very good view of the LuJiaZui area.

10/10
Exceptional
Roger, 11 May 2017
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Perfect service

Excellent hotel a d service. The very best of standards

10/10
Exceptional
Verified traveler, 07 May 2017
expedia-logo-v2.pngTraveller

Perfect hotel

Beautiful hotel, perfectly located, extremely friendly staff and outstanding consierge service

10/10
Exceptional
Alessandro, 03 May 2017
hotel-logo-v2.pngTraveller

Our experience was excellent alltogether, one point to complain is the poor windows insulation, the noise from the busy street is quite loud expecially during the night. I guess this point cannot be improve, though. The Club floor also very well managed!

6/10
Fair
Frequent China , 16 Apr 2017
expedia-logo-v2.pngTraveller

4 Seasons Shanghai

You will find and enjoy the usual 4Season comfort and quality as anywhere else in the world. Unfortunatly no open air terrace with cigar lounge. Make sure to book the 'Pearl View' suites on Club level. The view is 100% stunning! You are 100's of feet from the 3 impressive and lit up at night highest towers of Pudong's business heart of Shanghai. The club and business center on 35th fl also offers the 1.000.000$ view! And accomodates enough and comfortable seating for small privat meetings. The buffet at happy hour and breakfast at the club are in my personal opinion far below standard and a disappointment, lot's of unhealthy junkfood, no tasty fresh alternatives for healthy eaters.

8/10
Excellent
Rod, 07 Apr 2017
expedia-logo-v2.pngTraveller

Comfort With Ease

From the moment we walked into the lobby the staff could not have been more friendly and helpful. And I think that sums up our stay. All staff went out of their way to do just a little bit more to make us welcome and comfortable.

10/10
Exceptional
Abram, 26 Mar 2017
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We really liked the hotel and service and consider 5 star hotel!

10/10
Exceptional
Omar, 25 Mar 2017
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Amazing place to stay.

Fantastic location walking distance to everything. The staff are friendly and very helpful always smiling, check out was at 12.00 pm but my flight was at 19.15 stayed at the hotel tell 4:00 pm free of charge. I honestly can't recommend this hotel enough. I will definitely stay here again. Thanks to all the staff at four seasons.

10/10
Exceptional
Verified traveler, 22 Mar 2017
expedia-logo-v2.pngTraveller

Professional & courteous staff greeted me on a late night arrival. Room was superior as was the in-room dining. A+.

10/10
Exceptional
Verified traveler, 19 Mar 2017
expedia-logo-v2.pngTraveller

Amazing staff always wanted to accommodate whatever we needed. Breakfast was great, variety of options. Room was clean and very spacious. The staff was very nice and kind

10/10
Exceptional
Scott, 25 Feb 2017
hotel-logo-v2.pngTraveller

Cool climate control iPad provided

Chef Concierge was very helpful and hospitable. The staff in the club lounge were understaffed, and always called the main concierge with any restaurant questions. Although pricey, breakfast in Carmelia was quite good and the lunch/dinner at Shang Xi was the best food we had in the city. We got upgraded to a deluxe suite, and I loved the provided iPad climate controls. Even our closet and shower had a nice city view. The pool had an amazing 41st floor view of Pearl tower. Their English TV channels were low definition, so I did not get to enjoy TV at all. Cleaning staff were responsive to all our requests for turn downs.

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