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28 Jan 2025
Tuesday
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29 Jan 2025
Wednesday
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2 Adults - 0 Child
1 room
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Hotel Description

Located in Kuta (Downtown Kuta), Ramayana Suites & Resort is a 5-minute walk from Kuta Art Market and 6 minutes by foot from Kuta Beach. This beach resort is 0.4 mi (0.7 km) from Discovery Shopping Mall and 0.5 mi (0.7 km) from Waterbom Bali. Make yourself at home in one of the 206 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This resort has 2 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.

Hotel policies

No cribs (infant beds) available

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 2:00 PM
Check-in by: 5:00 AM
Minimum check-in age: 15
Check-out by: 12:00 PM

Cleaning and safety practices

  • Contactless check-in is available
  • Contactless check-out is available
  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 90
  • New Year's Eve (31 December) Gala Dinner per child: USD 45 (from 3 to 12 years old)

We have included all charges provided to us by the property.

You need to know
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Contactless check-in and contactless check-out are available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
Minimal age
15
Optional fees
  • Fee for buffet breakfast: approximately USD 16 for adults and USD 8 for children
  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Japanese

English

Chinese (Mandarin)

Indonesian

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Non-smoking

Childcare

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

ATM/banking

Concierge services

Gift shops or newsstand

Shopping on site

Airport transportation (surcharge)

Breakfast available (surcharge)

Laundry facilities

Garden

Children's pool

Safe-deposit box at front desk

Multilingual staff

24-hour front desk

Business center

Porter/bellhop

Full-service spa

Spa treatment room(s)

Wedding services

Pool umbrellas

Grocery/convenience store

Wheelchair accessible parking

Number of restaurants - 6

Number of meeting rooms - 2

Number of outdoor pools - 1

Parking (limited spaces)

Computer station

Number of bars/lounges - 1

Number of poolside bars - 1

Number of coffee shops/cafes - 1

Free pool cabanas

Pool sun loungers

Terrace

Babysitting or childcare (surcharge)

Couples/private dining

Ballroom

Banquet hall

Outdoor furniture

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible concierge desk

Wheelchair-accessible registration desk

Wheelchair-accessible pool

Wheelchair-accessible on-site restaurant

Wheelchair-accessible lounge

Hotel reviews

8.0
Excellent976 Verified Reviews
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Cleanliness8.0/10
Service8.6/10
Comfort7.8/10
Condition7.6/10
location9.0/10
Neighborhood8.6/10
Quality8.0/10
Value8.0/10
8/10
Excellent
Paul, 19 Oct 2024
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Resort is a bit dated, needs bathroom upgrades. Had renovation work above our room, staff relocated us without fuss. Next room was also very noisy from bars and traffic, wasn’t terrible so didn’t request another room move. Staff very helpful, breakfast okay. Pricing generally as per Australian prices.

10/10
Exceptional
ambyre, 08 Oct 2024
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Loved it!

8/10
Excellent
Prem G, 03 Sep 2024
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Good service at a reasonable price.

10/10
Exceptional
stephan, 03 Sep 2024
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Amazing hotel near beach and many shops. Quiet even in the middle of a busy neighborhood. Staff was above excellent. A bit noisy between 7pm and 10 pm due to festivities. Breakfast is absolutely amazing with so much options. I highly recommend

10/10
Exceptional
Stephen, 28 Aug 2024
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Excellent property, be sure to have some sort of windbreaker, it can get pretty windy sometimes.

10/10
Exceptional
Emma, 26 Aug 2024
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A very good place to stay in Kuta

For our last night in Bali we decided to book in a good hotel to relax and enjoy our last day and last night. The Ramayana Hotel was as enchanting as we could dream off. From the lobby, to the swimming pool, to the gym and the room, everything was clean and beautiful. The pool is surrounded by tiare trees, it's beautiful, the water is good and we can enjoy the bar. We relax into the water and then have a meal at the Gabah restaurant (which is where you can take breakfast). The lunch menu is very large for all tastes and cultures. The breakfast was amazing too. I couldn’t try everything but my eyes loved what they saw ! We had a very good night sleep, the pillows were just little clouds for our heads. The personal is helpful whenever the time of the day or the night. At 4am I asked the receptionist for bottle of water and had it in my room instantly. I recommend 100% this hotel were you can also enjoy massages and theme diner at the restaurant.

10/10
Exceptional
Ronda, 19 Aug 2024
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The breakfast buffet is amazing

10/10
Exceptional
Marion, 17 Aug 2024
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This was our first stay at the Ramayana. We had a huge room (50 sqm) which was laid out well. One issue we had was the hallway light shining into our room at night through a floor to ceiling narrow window so we couldnt make the room completely dark. The buffet breakfast had so many choices and the staff were all friendly and helpful. The pool was stunning and the gardens were beautiful too. We would recommend this resort 🙂

10/10
Exceptional
Renae Anne, 15 Aug 2024
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Stayed in a 1 bedroom suite, loved the complimentary afternoon tea and choice of breakfast location, suite was spacious and had a full size fridge which was handy for food and beverage shopping, staff were always happy to help with any questions and grounds were imaculate, spa onsite was also amazing, would return in a heartbeat

6/10
Fair
Lindsay, 13 Aug 2024
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Stayed here 4 years ago . Food was delicious. Not now . Would not eat here again.

10/10
Exceptional
Lesley, 06 Aug 2024
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Fabulous hotel ! Our room was very spacious and comfortable and had everything we wanted the staff were always polite and helpful would definitely stay there again

6/10
Fair
Ashok Rangrao, 02 Aug 2024
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Room service phone was not working. Mosquito’s were exists in the room and couldn’t slip well.

10/10
Exceptional
Heidi Elizabeth, 07 Jul 2024
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Great location, right near the beach, shops and restaurants, lovely poolside and bar area with really friendly staff.. lovely hotel..

4/10
Poor
Glady, 06 Jul 2024
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Ramayana was recommended to me . I’ve never been to Bali and I’m primarily in the country to attend my son’s wedding in Canggu. I was very disappointed with Ramayana for these reasons: 1. Very strong incense odor throughout the hallway leading into my room. At times , it made me nauseous. 2. Very noticeable musty odor in the bathroom. No proper ventilation in there . 3. Second AC unit in room also had musty odor similar to bathroom. Had to shut that one off, I thought. There might be mold issue going on. 4. Shower stall looks it has mold. 5. I booked 2 rooms for 3 people, my husband , my son and myself. I was given 2 family rooms each with 1 king bed and 2 other full size beds. I don’t think I would book that type of room, but they said I did. No effort was made to change the accommodations. The staff are very nice and willing to help, but language is an issue. Most have very limited understanding and weren’t really able to help nor tried to find someone who could help.

2/10
Poor
Audrey, 28 Jun 2024
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Rooms are clean .. nit much I can say I did not enjoy my stay

10/10
Exceptional
john, 22 Jun 2024
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good position

very friendly staff, nothing was any trouble had a noisy air con no hassle to move us to another room, great breaky, close to beach and restaraunts

8/10
Excellent
Josephine, 22 Jun 2024
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Lovely resort in the heart of Kuta. Celebrated our wedding anniversary. Our ground floor room was lovely. A little disappointed with service around the pool. Not enough staff on duty.

6/10
Fair
Colin, 18 Jun 2024
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Great swimming pool Breakfast menu limited Room flooded after heavy rain Battery went flat in the safe so we couldn’t open it Bed was too firm Spa staff never replied for a booking after asking about an appointment No drawers for clothes Hot water in shower never hot enough Room a lot smaller than photos depict

10/10
Exceptional
June, 15 Jun 2024
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I have stayed at the Ramayana for the past 20 years it’s absolutely excellent would recommend it to all

10/10
Exceptional
Rajasekaran, 15 Jun 2024
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Good

10/10
Exceptional
karthikeyan, 14 Jun 2024
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Beautiful place to spend your holidays .. excellent staff all over the place and very helpful

10/10
Exceptional
Belinda, 18 May 2024
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Beautiful resort, quiet but still in the heart of Kuta.

10/10
Exceptional
Jaclyn Lee, 17 May 2024
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Beautiful hotel

8/10
Excellent
Joel Justin, 08 May 2024
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Good clean stay. Will be back

8/10
Excellent
Daniel, 15 Apr 2024
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Lovely hotel , gardens around pool are amazing,friendly staff and close to good restaurants and easy to find transport, good location walking distance to kuta beach . We had a issue with our tv and they fixed problem immediately

6/10
Fair
Joanne, 26 Mar 2024
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Room was dirty, bathroom especially, mouldy shower, cracked tiles around the bath, drain in the bath blocked so when you have a shower the bath fills up with dirty smelly water, bath towels supplied had holes in them as did the bed sheets, i requested a ground floor room our room was on the 3rd floor overlooking the main street of kuta so was very noisy, couldn't sit out on balcony in the afternoon as it was to hot and there was no shade. We paid for breakfast but couldn't eat it as it was very disorganised and the food was cold and twice a rat came running out of the garden straight into the dinning room myself and the other guests had to sit with our feet up. Poor selection of food for room service we couldn't even order that to eat in our room we resorted to eating all our meals including breakfast out . For what we paid to stay there which should of included breakfast it was extremely disappointing and we will never stay there again or recommend it the other thing the king size bed was like sleeping on a slab of concrete it was so hard that my husband and i have both come away with sore backs, necks and shoulders

10/10
Exceptional
Walter, 25 Mar 2024
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We had a wonderful stay at Ramayana in March 2024. The property is beautiful if you are looking for a convenient location in Kuta, walking distance to everything. the pool is an oasis of green and quiet. Staff are friendly and efficient and food is great at all of the attached restaurants. We loved our stay there and would be happy to go again.

8/10
Excellent
Tanya, 03 Mar 2024
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Overall the property was very good. Could do with towel hooks in bathroom and doors were scraping on floor when trying to open bathroom patio and front doors. The best buffet breakfast I have sampled

10/10
Exceptional
HIMESH, 11 Feb 2024
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Hotel was good, Booking through Hotels.com was BAD

Hotel was great and very accommodative. However, booking through Hotels.com experience was absolutely bad. Booked the hotel as it was showing 65 sqm and it was just 35 sqm. The services that they were marketing were actually did not exists. qhen I complained to Hotels.com, they offered me to leave the hotel with two kids and book something else at the last minute. Blaming hotel for not offering services which didn’t even exist. I ended up staying with two kids in very small room for 5 nights as the other hotels were way too expensive to make instant bookings in Bali.

10/10
Exceptional
Verified traveler, 05 Jan 2024
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Excellent place to stay with family. Close to Kuta Beach and Waterbomb park

10/10
Exceptional
Alexei, 25 Dec 2023
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We returned to this hotel after our first visit 10 years ago when we heard it was renovated. The rooms are large and comfortable, highly recommend the suite due to the features like water chiller, microwave and large fridge. Lack of minibar was suprising however less common these days in Bali. The bed and pillows were the best I have ever experienced, sleeping was an absolute pleasure on the bed thanks to the matress topper. The hotel has a good breakfast (not amazing) but definately handy before going out for the day. The pool was always clean and nice to swim, plenty of attendants around the pool. The two adjoining restaraunts are quite good and definately worth a visit. Some little touches were missing, we arrived in pouring rain at 3am and the lobby staff saw us arrive and didn't help unload heavy bags despite heavy rain. Luckily they were expecting us so we were able to checkin quickly. A very good option for value, although not sensational.

8/10
Excellent
Geraldine, 07 Dec 2023
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The bed was amazing and the staff are super friendly.

8/10
Excellent
Saiful, 26 Nov 2023
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Good property in the middle of Kuta

10/10
Exceptional
Bettina, 08 Nov 2023
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Absolutely loved my stay at Ramayana. Highly recommend it so of course, I would choose to stay there again. If you can tolerate the heat, most places are walking distance so it’s a very convenient location. Loved how the 2-bedroom offered a washing machine. It was a super comfortable stay.

8/10
Excellent
Peter Andrew, 16 Oct 2023
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Central location with all the amenities. We had a great break.

8/10
Excellent
James, 10 Oct 2023
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Great location and value for money. Food was so so.

10/10
Exceptional
Daran, 26 Sep 2023
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Ramayana is a beautiful property right in the centre of the action yet lovely and quiet. We stayed in the Sita Presidential Suite and it was gorgeous - spacious and beautifully designed. Breakfast at this property is plentiful with so many options. Staff are excellent

8/10
Excellent
Geoff, 07 Sep 2023
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It was a good hotel

6/10
Fair
james, 25 Aug 2023
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great location. Great breakfast. Staff awesome.

10/10
Exceptional
Vincent, 11 Aug 2023
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It was a nice hotel to stay in

10/10
Exceptional
Emily, 05 Jul 2023
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Our stay at Ramayana was wonderful! The staff has been delightful - so helpful and kind. I called the front desk for towels, and I think it was only about a minute before the staff came to my door with the towels. Any time we passed one of the staff, we were greeted with a smile. Our room was also very nice. I would choose to stay at Ramayana again if we we ever come back to Bali. We were also very close to the beach, only about a five minute walk.

10/10
Exceptional
Debbie, 21 Jun 2023
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Had an awesome stay at Ramayana. I think bathroom could have been a bit cleaner and needed a little dusting but other than that can’t complain. Pool was gorgeous & service around the pool great. Staff were amazing and friendly - such a shame they were not treated in the same manner by some of the Indian Tourists (I’m Anglo Indian btw) who were staying who seem to think it’s okay to demand, swear, no please or thank you & push & shove around the dining area. We are visiting Bali - treat the Balinese & their country with respect. ❤️

6/10
Fair
Jennifer, 03 Jun 2023
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Grounds are lovely and lush however we upgraded to an Lumbung room and whilst the room was beautiful it was directly above the shallow part of the pool and as such we had kids screaming continuously from 8am onwards and found that we preferred not to spend our time in the room or around the pool due to the noise.There was also a conference at the time of our stay and each night their dinner and entertainment was held around the pool so again no relief. A constant issue with mosquitoes in the room. We didn’t leave our doors open but every night we were overwhelmed with mosquitoes attaching whilst trying to sleep.Breakfast was ok but not amazing.

10/10
Exceptional
Matthew, 17 May 2023
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Okay I seriously can’t say even one bad thing about this resort! We stayed 3 nights in the Lumbung and it was amazing. Every detail of the resort is lush and peaceful. Amazing pools, the best massage I’ve ever had for only $25!!! The breakfast was so much larger than I expected with tons of food, drink and juice options. The area is close to the beach and very walkable. There’s a 24Hr store right next door and restaurants line the road in every direction. The staff were so willing to help! Above and beyond almost doesn’t sound like enough credit to them. I’ll be back!!!

8/10
Excellent
Kim, 14 May 2023
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The property had a great location. We could walk to everywhere we needed to in town. The property and room was very clean and comfortable. Breakfast each morning was yummy at the restaurant and staff so lovely.

10/10
Exceptional
David, 20 Mar 2023
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Luxury in the heart of Kuta

We came to stay at Ramayana after having a couple of nights at a luxury resort in Ubud, and the Sita Room was not at all a step down in luxury from where we'd just come. We very much enjoyed our stay in our lovely room, plus the large balcony with day bed added that extra bit! Our only complaint is that we weren't automatically asked when we checked in whether or not we'd be wanting to book things to the room and so a deposit was not taken at the time of checking in. This became a problem when we started trying to book drinks/food/etc to the room and were unable to. A trip to reception with credit card (or cash if you'd prefer) was all it took to rectify, but still feel this is something that should've been discussed at check in.

10/10
Exceptional
Saryn, 19 Feb 2023
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Beautiful hotel, amazing pool, friendly staff, and the best breakfast buffet.

10/10
Exceptional
James, 22 Jan 2023
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There was water from the ceiling that constantly dropped on my head when I used the mirror in the bathroom. But in all services was good.

10/10
Exceptional
Haruka, 04 Jan 2023
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The resort room was very comfortable and spacious, had a great resort vibe. The spa was such a nice experience too, very relaxing and the staff was friendly but professional.

8/10
Excellent
Naomi, 02 Jan 2023
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I appreciated that the hotel accepted the early checked in like 1pm. I love the garden & beautiful swimming pool. Only one negative things is our room was in old tower, located side by the elevator, and in front of market with a lot of noise (loud music) from the street until 11pm. The pictures from hotels.com shows new family rooms in new building. But our room was in the old tower. The picture of family room was different from the hotels.com.

4/10
Poor
Jenayda, 17 Oct 2022
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Unfortunately, on the last day at checkout we got charged twice on our first day near the pool/bar and they spent an hour looking at security footage which it showed us paying but they said because our backs were to the camera that we needed to pay the whole bill. The staff we rude and condescending as soon as we checked out so beware! The rooms were okay, the bathroom leaked quite a bit but the pool was nice and the surrounding areas of the hotel were great. However, make sure you pay cash as soon as you buy anything at the hotel! We luckily did it for the rest of the time we were there.

8/10
Excellent
Raj, 16 Oct 2022
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The staff were excellent and the hotel is in a good location and easy to go around to places.

10/10
Exceptional
Marcel Andrea, 20 Sep 2022
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Staff were really nice. Excellent place. My family loved it there. We will go back again!

8/10
Excellent
shaheen, 17 Aug 2022
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Beautiful hotel! All the staff were very helpful and kind. Facilities (pool, gym) were great and the restaurant had a great breakfast buffet and reasonably priced. Location is also perfect.

8/10
Excellent
Christopher Walter, 01 Aug 2022
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Great place to stay, the only thing is the breakfast could be better, no bacon, no decent jams or vedgemite for toast, most food is cold. They get alot of chinese tourist in groups, so breakfast can be busy, hard to get coffee or tea due to lack of staff. Overall I would recomend

10/10
Exceptional
Tomislav, 24 Jul 2022
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We stayed in the family room which was a great size for 2 adults and 2 kids. Staff were so friendly and the pool/bar area is a really enjoyable spot to lap up the sun. We will definitely stay here again when we next visit Bali

10/10
Exceptional
Suzannah, 13 Jul 2022
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Beautiful friendly staff and excellent food.

8/10
Excellent
Sebnem, 25 May 2022
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Property was nice and clean, staff were very friendly and helpful was a very pretty place to stay

2/10
Poor
Verified traveler, 15 May 2022
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We booked three rooms for our two-night stay. The rooms were not ready when we arrived (3pm local time). When we were given the key to our rooms, it was not cleaned — the floor still sticky and dusty. One of the rooms did not have shower head and we couldn’t close the sink tap in the other room. Hotel plays music in the corridor throughout the night, which could be heard louder in the room. Staff said they would turn it off but didn’t so we didn’t sleep much at all. We were given some drinking water in one room but not the other two. The beddings were very itchy to sleep in.

10/10
Exceptional
Verified traveler, 01 Feb 2020
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We were upgraded to the new part of hotel and just beautiful. Thank goodness as we had one night in the old part and it was dreadful but they are renovating the old. Beautiful hotel

8/10
Excellent
Verified traveler, 16 Dec 2019
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WiFi wasn't great but ok , Staff were great and customer service guy Tom made himself known if we needed anything . He organised 2pm checkout which was great with a 6pm flight.

8/10
Excellent
Verified traveler, 02 Aug 2019
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did not like our room being made up while we were down stairs having breakfast at 8 am . Staff could have waited until we returned so we could have closed our cases,put away our dirty underclothes,put our money and personal papers away, and cleaned up the bathroom of our medical needs without them doing it for us.Very rude and an invasion of our privacy .not impressed.

6/10
Fair
Verified traveler, 31 Jul 2019
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The place looks great. The new suite rooms look nice but the walls/ceilings are thin so you get disturbed regularly and the new beds are like sleeping on the floor they’re that firm! Left there after 6 days feeling tired and disappointed.

10/10
Exceptional
Verified traveler, 03 Jul 2019
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it was central to everything and good resturants hotel was clean and staff were very helpful.

10/10
Exceptional
NOEL, 18 May 2019
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A great place to stay

One of the best places l have found in Bali. This resort is very central to great shopping and beach.The staff are the best, always there to help, making you feel you are the most important person in their service. They alway give welcome greetings very time they see you, this goes for all the staff. They have great breakfasts and excellent restaurant. Excellent pool and bar areas This place is one I will book again

10/10
Exceptional
Jasper, 13 May 2019
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Great memorable stay at a good location

Ramayana staff were very attentive. Lady who checked us in, arranged to have a birthday cake delivered to my friend during our breakfast on the 3rd day of our stay with restaurant staff playing Balinese music and singing birthday song; she also wished her when we went past the hotel lobby that day. Room was comfortable and spacious; toilet taps are a bit faulty but workable. Breakfast was really tasty with good spread.

10/10
Exceptional
Ian, 27 Apr 2019
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Loved the location the friendly helpful staff the room was fabulous just an all round wonderful plave to stay in the heart of kuta

6/10
Fair
Stephen, 28 Mar 2019
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Would not give this hotel a 4 star.

We stayed in the old section not the new building. The pool and location are great, however the bed was awful as every time you moved it was so noisy. Also mosquitoes in the room everyday we got bitten. Also small cockroaches in the room. We had no hot water the first night but after mentioning it they fixed it straight away. The Breakfast was ok but nothing great.

8/10
Excellent
Karen, 24 Feb 2019
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Great location great holiday

Fantastic location. Renovation almost complete and will be fantastic when it is. New furniture everywhere. Best pool we have experienced not a tile out of place & great temperature. Day spa was over priced but several local spas within 2minute walk. Staff very friendly and accommodating. Breakfast nice but average. Overall a great place to stay.

10/10
Exceptional
Jo, 21 Feb 2019
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We had a lovely stay, very friendly staff and even though renovations are still happening there was no disturbance. Have already re booked to stay again.

10/10
Exceptional
Verified traveler, 20 Feb 2019
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Great location and the staff are friendly and efficient and the property is excellent after recent renovation

6/10
Fair
Verified traveler, 02 Feb 2019
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Renovation is noisy and not helpful to my expectations

8/10
Excellent
Verified traveler, 22 Jan 2019
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Good location near Kuta Beach, shops, spas, and shopping. Friendly and helpful hotel staff.

2/10
Poor
Verified traveler, 22 Dec 2018
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The Hotel was a complete Construction site with nearly all facilities shutdown , I will say the duty manager was great and moved us to sister hotel which worked out ok . Was totally shocked when we got to the Ramayana .

4/10
Poor
Joanne, 04 Dec 2018
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The Hotel is being renovated which is fine but across the road a night club has been built and the music starts at 9:30pm and finished at midnight, the music was so loud in our room we could hardly hear the television we requested to move rooms to the other side of the hall with two single bed's and even so we could still hear the music not good very disappointed as we have stayed at this hotel on previous occasions and it has always been good. We will not stay there again. I spoke to the staff and they said they had complained about the music but nothing seems to be able to be done. Such a shame

8/10
Excellent
Karen, 23 Nov 2018
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Great location to everything. Wifi was poor. Under renovations and didnt know but they up graded us n gave late check out as a bonus. Staff were all lovely to managers, resturant, reception and motel/house maiding Plenty of bottle water left each day.

10/10
Exceptional
Allan, 17 Nov 2018
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Great room pity pool was not working, breakfast was great staff very friendly

10/10
Exceptional
Verified traveler, 13 Nov 2018
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Excellent staff, location and facilities. We received a complimentary room upgrade because the hotel is being renovated and had construction going on. The room was amazing. The have an excellent daily breakfast buffet.

4/10
Poor
Verified traveler, 12 Nov 2018
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Hotel under redevelopment, very noisy, and major pool closed due to redevelopment

10/10
Exceptional
Stacey, 11 Nov 2018
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A wonderful location close to everything including the beach. They are currently building their new suites but the staff go out of their way to make everything perfect and enjoyable.

8/10
Excellent
Michael, 09 Nov 2018
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Absolutely fabulous staff and facilities. Our stay as in previous times, was very pleasant only marred by the noise of the construction on the site in the earky hours of the day and sometimes at night. I complained about being woken up at 5.30am and they changed our room where the noise was a lot less. The staff could not do enough for us. The food was great and the room cleaned immaculately each day.

10/10
Exceptional
Bruce, 20 Oct 2018
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Great location room was excellent staff friendly. Reccomend

6/10
Fair
Laura, 15 Oct 2018
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Hotel in renovation

The hotel is in renovation, so the pool is not open. At the morning is noisy because of the construction of the new villa, the view is not very beautiful. But the staff is very nice, and helpful. The breakfast is amazing, all you want is here ! Intercontinental breakfast, typically breakfast, ham, cheese, hot meals ... everything! After renovation in 1 or 2 years could be amazing ...

2/10
Poor
Arc, 14 Oct 2018
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There is no warnings or pre-booking information to advise BEFORE booking that MAJOR renovation works are in progress and that 80% of the hotel is a construction zone. Paid full rates despite the extreme reduction in services and comfort. Workers start at 7.00am and finish at 9.00pm - constant banging, hammering and workmen urinating in publicly visible areas around guests eg: on rooftop of old spa building. One tiny pool with seating for only 9 people - totally inadequate Bath on first night backed up due to a massive hairball - disgusting! There was a major crack in the external wall that ran onto our balcony - it grew wider after the earthquake on 11/10/18..... apparently it was still safe to use

8/10
Excellent
Karen, 13 Oct 2018
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Shame we had renovations

We were unfortunate in when we arrived there was building work that we had no idea about. The correspondence about it cane the day we arrived there! It was quite major work so took a large part of the hotel out of use. We were initially upset as it was our honeymoon and wanted what we initially saw in pictures. The rest of the hotel is lovely, rooms comfortable and spotlessly clean. The staff are amazing and make the place shine. Breakfast was ok and there was lots of choices. The small pool we had left from the building was nice and well tended. We unfortunately didn’t like the area. Too busy and noisy. Lots of street and beach hawkers which was really annoying. Beaches very dirty. But the hotel lovely and when the renovations are finished, March I think it will be a spectacular hotel.

8/10
Excellent
Verified traveler, 30 Sep 2018
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Shame we weren't advised about construction work and renovations happening at the hotel

10/10
Exceptional
Mickey, 24 Sep 2018
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CLOSE TO ALL THE ACTION

Wonderful experience even though the was construction going on.

10/10
Exceptional
Verified traveler, 21 Sep 2018
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Good location stuff very good

Have stayed here before. Enjoyed my stay had family here first time they loved it. There some renovating going on not a issue. Great location would recommend this as great place to stay.

10/10
Exceptional
Victor, 20 Sep 2018
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Once again enjoyed our stay here. Markets across the road in all directions.Close to the beach.Staff are the best and so respectful. Wonderful breakfast and room service.We will always book here when going on holiday to Bali.

8/10
Excellent
Maryse, 17 Sep 2018
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! week stay September 2018

My stay was pleasant because the staff were nice, the food at night was very good and tasty, the best Lava cake ive ever tasted so yummy, The breakfast very average but did improve on a Friday, Coffee aweful unless you bought one off them, The room was comfy but very dark and if you dont like noise then dont stay here, big rock bands across the road, we loved it, very central and to be fair the Resort is being fixed up so when its finished i think it will be great, A few bad points i think the rooms could be a bit cleaner, in saying that i feel the staff do try and keep them nice, Need more coffee and sugar in rooms, WiFi not to bad but have had better, Rooms also need airing or an oil Burner put in them before guests arrive as our room was rather musty when we arrived, we sorted it with an oil burner and a bit of fresh air, The bar down stairs is great and has sport going and music. Thank you to the staff despite a few small things we enjoyed our stay.x

8/10
Excellent
Verified traveler, 14 Sep 2018
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All the staff are very friendly but was disappointed that half the hotel was under construction and that information wasn’t available anywhere. The location is really good, close to the markets and beach.

4/10
Poor
Elaine, 29 Aug 2018
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Noisy Hotel

There was building work being carried out when we were there and not advised of. One swimming pool was closed. The main reception lift didn't work and the telephones were down so we couldn't make room to room calls. This hotel is not a resort it is a hotel on a very busy and noisy main road.The photos of the complex are not upto date.

8/10
Excellent
Cat, 25 Aug 2018
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Excellent Hotel,

Excellent staff, great hotel, room a bit tired but very clean and large. Restaurant great and location good. Should have advised of ongoing renovations, but will be awesome when completed, would definitely recommend!

6/10
Fair
KERRY, 18 Aug 2018
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Great if you don’t sleep before midnight

Nice hotel , but band playing across road from rooms on main road side is so loud in room you cannot even contemplate sleep until after midnight.

10/10
Exceptional
Yasemin, 14 Aug 2018
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Absolutely loved our stay at Ramayana. Very friendly and outgoing staff. Our room was cleaned every morning. Location is very central. Will definitely be back!

10/10
Exceptional
Verified traveler, 11 Aug 2018
expedia-logo-v2.pngTraveller

Location of the hotel is very good, all popular places are within walking distance. The comfort of Club rooms is amazing. There has been some construction ongoing hence main entrance is a bit disturbed.

2/10
Poor
Paul, 10 Aug 2018
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The fact that the majority of this hotel was closed for renovation and not made clear on the Expedia website. It was a terrible stay. Noisy from al the construction and basically a hotel in disarray. Expedia. In an environment of competative hotel booking sites I won’t be utilising your website again.

6/10
Fair
Marie, 06 Aug 2018
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A bit disappointed this time! Hotel is under renovation. Our bathroom had a terrible leak which flooded our floor daily! Our room overlooked the road and we had the shocking heavy music and terrible singing each night till midnight. Not easy to sleep with that booming every night!

6/10
Fair
penny, 01 Aug 2018
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Nice hotel close to everything

We booked an executive deluxe. The shower n sink were blocked so they kindly moved us to a club room. Thankfully they were able to move us. I have stayed in club rooms in other hotels and was surprised how basic and worn down the room was. The towels were torn at one point. The hotel was under renovation but it didn’t effect our stay. We would stay again because the staff are incredible thank you Ramayana for a fabulous stay

8/10
Excellent
T, 21 Jul 2018
expedia-logo-v2.pngTraveller

Lovely stay

Lovely staff members who were very tentative to your needs, the food was great. Hotel was central to everything, shops, beach and restaurants. A shame that renovation was happening at the time of our stay and the king double bed we had was just 2 king singles pushed together.

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