Staff were not helpful, dirty, house keeping was done at the wrong time, wouldn’t even provide toilet roll

Solo trip

The hotel is in a nice location within walking distance to China Town. Friendly staff but the hotel rooms are starting to show their age. Breakfast is very limited.

nerary number, this is a hotel reservation going to Ramada Encore by Wyndham Chinatown Kuala Lumpur on 27 FEB 2025 . Dirty unsafe not up to the quality standards we are looking for- request a refund and /or a credit ..terrible experience not good for a first time visit to Malaysia

Nice location but the quality was not up to par.Dirty. Needed to be well maintained.Management needs to give better attention to its appearance and cleanliness.

The location, staff and property were great! Unfortunately when we were there they had run out of toilet paper. The hotel never went out to buy any for the guest during our whole stay.

Not great

Stained linen, ceiling in the shower had a hole in it and was patched with a piece of cardboard. It still leaked. Pictures of the room were misleading. The front desk workers had no answers to any questions. Location was good but there was always someone laying on the hitel stairs.

smelly headboard

the headrest on the bed was very smelly

Location near the Pudu Bus station and train station

Good value and comfortable stay.

noisy most of the day, dirty surroundings, no business center

Good stay for budget travelers for short stay

The hotel is fairly new, good condition, very comfortable and clean for a reasonably low price. It's an overhead shower (not handheld) so it was not convenient to shower my baby. Location is good though, walking distance to Jalan Aloe Night Market, Petaling street and close to other attractions via taxi or Grab. Hotel staffs are friendly and attentive. However, it is located right next to Hindu temple and there are many homeless people and trash around which made me uncomfortable at first. I wanted to change hotels but decided to stay to avoid the hassle, the homeless people seemed harmless although they will just stare at you. We had some leftover food and fruits so I quietly left it for them while they were sleeping and we left for the airport. You will also see a lot of people lining up to get food at the temple. Overall I think it was a good stay for budget traveler.

Feels like home

Its amazing and shocking to see a great well maintained hotel in the center of kuala lumpur with surprise interior, make me feel like home n superb cosy..

Good and confortable stay.. The bed was really very very comfortable. The staffs are friendly. The only problem is that there's no hotel parking

the location is good, near by shopping area , Breakfast needs some improvement

the breakfast was poor staff were cordial place was clean

Very nice place

Good location, clean hotel and friendly staff.

We had an early check in at no charge, the staff were very helpful and friendly, the rom was clean and the bed comfortable.

Newer place; clean and comfortable. Breakfast was simple. No frills. Too many good foods out there to dine in for breakfast.

Staff were friendly, welcoming and helpful in many ways...good wi fi good breakfast..I recommend this hotel...good value for the price range...

Laundry self-service was a nice surprise. We were able to wash our clothes.