Stay and facilities great. Food options can be improved as onsite restaurants don't offer much variety

Stress Free

Sam and mo trip

Amazing hotel. From check in we were treated so well ! Brilliant location , Room was perfect and the food has to be the best we have had at a large hotel Would go back in a heartbeat 💓

Friendly staff, good breakfast, spacious rooms, good leisure facilities

Amazing hotel

Gorgeous hotel, brilliant location.

Relaxing short break

3 nights of great food, great facilities, clean and spacious rooms. I am generally not a fan of buffet meals but this was the best food selection I ever had for both breakfast and dinner in a hotel. The staff were very friendly and helpful.

Nice peacefull

We really enjoyed our stay. Staff were friendly and helpful. The room was comfortable and well equipped. We had fun trying paddle tennis and swimming in the hotel pools. Puerta de Mogán was just a short walk away.

Lots of flies in the bathroom and also cockroaches found in the room. Room cleanliness was sometimes lazy but food was nice and staff friendly

Nice hotel and staff. Well located with a short walk to the seaside.

Good location, near beach, shops and bus station. There is no all inclusive option. Have to pay to use the spa for 2.5 hours, €18 each. Just one usb port in our room, so bring UK adapters for their plugs. Overall nice hotel, would return.

The staff were fantastic and very child friendly, the food was great and the hotel was immaculate. Would definitely recommend.

Hotel is very nice and the service staff are really friendly. Rooms are a good size and well maintained. Great choice of food from the buffet restaurant something for everyone.

Ugh. A typical for the island down south. Nothing positive to say about it. People next door to us smoking on their balcony, grounds maintained yes but the place is souless.

Our stay was excellent, we loved every bit of it however we were on half board and they didn’t include drinks which was quite a shame.

Its a lovely hotel with lots of activities. Rooms are light, airy, love the balcony with sun loungers. The staff at the hotel are friendly and helpful and there are plenty of activities for young and old.

A lovely family orientated hotel eith great facilities. Within walking distance of a lovely town and marina area with great restaurants to eat out at. Its my 2nd stay and thouroughly reccomend it.

Large family orientated hotel

The room was excellent. It had south facing outdoor terrace with sunbeds chairs and a table. The interior was well furnished with a very comfortable bed. We had half board. The food quality and variety for both breakfast and dinner was very good. Unfortunately, the dining area was very noisy and needs acoustic panelling to reduce sound levels. Both the pools are well maintained, warm and inviting. However, there is a strong smell of cooking from the snack bar in the quiet pool area. Also, if people are smoking, the smoke tends to hang around. The staff are helpful but, as happened with us, find it difficult to resolve issues- the payment for our booking had not been registered on their system so we ended up paying twice before receiving a refund. I suspect there is a failure to delegate responsibility within the Radisson system. The hotel is a significant distance from the small beach especially if you have young children. The design of the hotel also means that there are long treks from most rooms to and from the pools or restaurant. Ground floor rooms have direct access to pools and public areas. The Spa is pretty basic and costs a significant amount extra- you may consider whether it is worth it. This is a good hotel, but in our view, overpriced. You may wish to go B&B and eat out on some evenings.

Buffet breakfast too busy and other customer not observing basic hygeine or supervising children. Kitchen not geared up to serving the amount of guests. Time slots for breakfast are needed.

Beautiful hotel. Very enjoyable

We were half board but the food selection for uk was very poor and not what we expected from this standard of hotel. When checking out we were being asked to pay again for meals already included in our main booking. Overall disappointed in some items within hotel. Beautiful hotel and high standard but some things let it down

-

Great location with great services and very kind staff very clean and organized we highly recommend this hotel to all 👍👌❤️

Mogan is a small fairly quiet village. Harbour is pleasant with reasonable selection of restaurants. Hotel is good, large pools, staff friendly & service generally good. Would happily go back if main aim was quiet relaxing pool based break.

The apartment was to a high standard. Yhe whole resort was well maintained and the staff were friendly and very helpful.

A really attractive and modern hotel - perhaps a bit too modern, as even the instructions for using the room safe had to be accessed via the TV and a QR code. Our room cleaning wasn't perfect and it took a couple of days to get shower gel replenished. We went half board and were disappointed and surprised that absolutely no drinks were included at dinner - we paid 8 euros for a bottle of fizzy water and two tiny bottles of Coca Cola (200ml). Meanwhile at breakfast, tea/coffee, fruit juices and even prosecco were part of the buffet. Having said that, both breakfast and dinner were superb, with a huge choice of food. The evening buffet had a theme that changed nightly. The hotel complex is huge, certainly the biggest I've stayed in anyway. Some great facilities (gym is the best I've seen at a hotel and even has a Smith machine) although unfortunately the spa was out of action. Puerto de Mogán is only a pleasant stroll away and is a tranquil alternative to the busier resort towns like Playa del Ingles and Puerto Rico.

Nice family vacation

Hotel is modern and clean, the buffet is pretty standard could be better( but that could just be me being fussy lol), the kids really enjoyed the pool and activities. It’s definitely a family hotel and not a couples vacation. Hotel had on site parking free and also gave us late check free which was really nice. 15 minute walk to the small town where the are a lot of good restaurant choices.

Fab hotel and staff

Totally great. Fantastic check in experience with Vanessa who is to be highly commended for her service. The hotel is very clean. Food is good stuff very pleasant

Been here 3 times as everyone so nice and the hotel very spacious

Excellent..beahtiful hotel with great service

Relaxing stay

Lovely hotel. Staff, food, service all very good. Pool access room was very nice. So relaxing by the quiet pool area. Will definitely be back!

.

I was a single traveller and just loved it here. Fabulous staff, great facilities

Music is loud and not appropriate ( slam, rap, rock) and most of the time 2 different music in same time, same aera. Personal are not friendly they do not seem happy and they are not please necessary to help you. pillows are soft and are due to be changed, they are yellowed by time and they are mattresses of 2 '' thick very soft

Great hotel in great location

A stylish, modern, low rise hotel on the edge of Puerto de Mogan – probably the nicest place on Gran Canaria. The staff are friendly, helpful and efficient. The rooms are large, well equipped and comfortable. Each room has a large balcony with two sun loungers and a table with two chairs. There are two large pools. The lower level one is family friendly and the upper level one is quiet. A small bar at the upper pool serves drinks and snacks (Pool Lounge) and there is a bar with a restaurant near the lower pool (Il Taglio). The large restaurant (The Larder) – partly outside, partly inside, serves a very comprehensive breakfast buffet. Everything from sparkling wine, juices, cereals, breads, cold plates, cooked breakfasts, made to order omelettes and hot drinks. The service is excellent even at busy times. Food and drinks were regularly replenished. Overall a relaxing place for breakfast. The Larder also offers a buffet dinner and there is a waiter service restaurant (Filini). The hotel also has a Spa, a gym and a Kid’s Club (including a small toddlers’ playground) and a range of sports facilities for those looking for an active holiday. One of the best features of the hotel is its location – a short 15 – 20 minute walk along a wide paved path to the centre of Puerto de Mogan - an attractive fishing port with charming backstreets, many restaurants, a lively beach and ferries along the coast.

The two large pools meant the adults could have a relaxing swim whilst the child friendly pool meant the families could also have a great fun time too.

Suited me and my husband for a break in the sunshine in a very pretty resort

Lovely hotel, a nice 10-15 walk to the beautiful port. Staff service great except the room cleaners this time. Breakfast was great and very well organised.

Lovely hotel, all staff friendly and helpful

Easy relaxing breakfast Location was good, near to marina and restaurants, walks and bars.Very friendly staff, good service, nice space in the resort, big room, quiet

Excellent

Excellent hotel kind attentive staff nothing to much trouble . Will be going back next year for sure wen . One suggestion create a family area for evening meals with play area for children nearby.

Pleasant place to stay for a day or too.

A large modern hotel with all the facilities you might expect. I do prefer a smaller more traditional style. Very comfortable room. Dining is buffet only. A very good heated pool. Check in was good. Check out took some time. Poor selection of TV channels in the room.

Listen to your customers

Tried to reserve a quiet room in advance - in the tranquility zone. They couldn’t do. Allocation on arrival and yes ended up with a room above the kiddies pool and all that goes with it.

Really liked the place Breakfast was good Evening buffet though I thought was quite basis for a Radisson Hotel with not much variety A La Carte restaurant was good but menu should be changed every evening

Excellent hotel but bed and pillows too soft

Great hotel and lovely rooms. Perfect location.

Breakfast food was good, but the process of table allocation and buffet delivery felt very hectic and a little stressful for staff and visitors

We have stayed here several times before thats why we keep coming back fabulous location,very clean, rooms amazing & so comfortable,staff very friendly & helpfull. Definately will be returning soon.

A very relaxing hotel with a generally calm atmosphere (apart from breakfast which is a bit hectic!) The staff are very helpful and friendly although the evening bar staff didn't seem keen on serving us. The pool area is excellent and doesn't feel cramped at all when lounging around. Room was kept very clean and had a great view of the pool. Would stay again.

Amazing hotel with fantastic staff

Brilliant stay mainly due to the attentiveness of the staff and a superb hotel. Absolutely spotlessly clean and could not have asked for a better room. Food was varied and catered for everyone and restaurant staff always on hand to help if required. Only negative was price of drinks in the hotel. €4.50 for a three quarter pint when you could walk down to the harbour and pay €2.50 a pint of lager while sitting in a beach side bar. Would definitely come back though regardless of the pricey pints.

Great staff. Hotel a bit noisy in the evening with guests coming and going.

Having previously stayed at this resort I was expecting much the same as I received in 2019. What I got was far less, the food quality was poor, staff were trying but we’re untrained and disorganised. Checkin was a slow and lengthy Process, was softened by the glass of cava offered. Would have been great to have seats as took well over 20 minutes for 5 of us to check in. We paid for bed and breakfast but upgraded when checking in to half board. This was much cheaper then doing so at the point of booking. Very polite staff at reception and liked being shown to my room by the porter. The place is a bit of a maze. We had a Large room with fantastic balcony space and furniture. Mini fridge was handy. I love the location and overall feel of the resort. Nice flat walk to the beach and marina which is lovely. Supermarket is also in walking distance and saved us a fortune on drinks and snacks. The whole resort now looks tired and unkept. There were several machines out of use in the gym. The quiet swimming pool has several large areas where the tiles are missing from the bottom of the pool, the pool grates are covered in mildew and I never saw and testing of the water or pool cleaning. Tennis and paddle tennis were fab Although there are lifeguards in both pools they really did not seem to be watching people in the pool and were there to hand out towels and enforce the extensive pool rules. The evening entertainment was dire and repetitive, either tribute acts or acrobatics.

Radisson Review

Brilliant hotel, had everything we could need and only a 10 minute walk to the beach/restaurants. Very family friendly, lots of activities and the staff all very friendly. The kids loved the pools, rock climbing and it was great how safe the hotel felt. 100% recommend

Dream

It was amazing the choice of breakfast was great fresh cooked omelette fried eggs the amount of sun beds were great having a choice kid pool Area or adults quiet area was brilliant beds so comfy and air conditioning was good all night Overall five stars

The quiet pool are and the breakfast and evening meals were lovely.

Really relaxing very nice

We'll be back.

Upon arriving all staff were very welcoming and helpful. The hotel was spotlessly clean as was the bedroom. The buffet restaurant had plenty of choice at both breakfast and dinner and was good quality ( we dont usually like buffets!) The pool areas had plenty of beds and water was lovely. Although our stay was short we enjoyed it.

Excellent hotel

Excellent hotel with friendly staff and great facilities. I would not hesitate to recommend it 😃

Great resort in Mogan. Furthest away from the beach though. I had a car but would be a far walk or there’s likely a shuttle as well. Plenty of free parking on the street. The Blu chews at reception are soooo good!

Amazing experience

Huge hotel , great room , views, lovely pool and fab breakfast !

Beautiful

Stunning hotel in a pretty, quiet location. Good choice and quality amazing. Staff friendly and accommodating. Lovely pretty resort that was ideal for couples. Excursions great too. Hotel cleaned to a high standard, no complaints at all. Would highly recommend. Everything closed down around 11pm so hotel quiet, no large groups. Separate quiet adults pool away from activities and children. Gym and spa fantastic. We had a couples massage which was on our last day prior to going home. Again no complaints.

Just returned from raddison blu with my daughter and was very happy with our stay. Great facilities including well equipped gym. Family pool with music and many activities or alternatively the tranquil pool which we mainly used. Staff were very polite and helpful. Location great just a short walk from the port where there are lots of great restaurants. Our room was good size clean and overlooked the pool the balcony was large with sun beds and table snd chairs. The pool accessible rooms look good. Very happy with this hotel

We often use this hotel for a mini break. Clean comfortable and quiet, perfect for a relaxing stay.

This was by our fourth stay at this hotel and we love it, we look forward to our next visit!!

Multiple pool areas and large range of seating/sunbed options throughout the hotel. Excellent breakfast.

Lovely hotel, very helpful and friendly reception staff, fantastic pool access room at the quiet pool. Love that there is a quiet adult pool and a separate kids/family pool.

All the catering, housekeeping, and front of house staff were very good and polite, the reception desk needs some work on greeting and looking after the guests

Would like to return

Delightful stay, good food with lots of choice from the buffet in the evenings. Spacious room, comfortable pool areas,

Had a fabulous stay. Great room highly recommend

Would very happily stay here again

Very good customer service, the staff cannot do enough for you, and are always happy to help in any way they can. Also the hotel building/complex itself is a very good quality, with different areas for families and quieter areas. Good choice of activities too.

The resort is nice , the position is great , the rooms are big with all conforts , but I have to say room cleaning is rushed and not up to standard for a 5 star , the room had sewer bad smell sometimes coming from the sink , I allerted the reception but didn't get any offer to change my room

Fabulous Hotel, staff very receptive to our beds and always very pleasant and helpful, not our first time to stay here but our first holiday after Covid and delighted we went back here. Well done as usual Radisson Blu Mogan

Top class hotel

Lovely Hotel, great spacious rooms, lovely pools, nice selection of foods both for breakfast and dinner, a lovely week of peace and relaxation.and wonderful staff.

Big resort-type hotel, with lots of facilities, good breakfast, but disappointed to find that the spa was already fully booked for our entire stay when we arrived, despite the relatively low occupancy rate at the beginning of October. We were allocated literally the furthest room from reception, despite plenty of other closer rooms obviously being empty - the place is BIG, so this meant a very long walk to reception, the restaurant and pools and every time we left or returned to the hotel. I'm sure they would have moved us had we asked, but once you've unpacked, you don't want to pack up again straight away. Pleasant 20 minute walk down to Puerto Mogan, which is nice for a stroll in the evening and with plenty of decent restaurants where we sampled the local restaurants every night rather than take the hotel buffet dinner.

Great beds

Hade a great stay. The beds are really comfortable. Rooms are nice and big.

Wonderful and relaxing hotel

Fantastic stay in this hotel after a tough couple of months with covid restrictions. Hotel very clean, staff are wonderfully helpful and nothing is too much trouble. They even changed not only my pillows but mattress too when I said it was a little soft for me. We stayed mostly at the quiet pool as that's where our room was situated. No problem getting sunbeds, plenty of space. All covid measures were adhered to. Wouldn't hesitate to stay here again, everything from check in to check out was perfect. The staff really make the hotel they are wonderful and an asset to the hotel

5* hotel that you would expect more from

Hotel is certainly not living up to the standards of true 5* hotel as known from the mainland. It can be seen that maintenance is an issue there, same applies to the cleanness of the rooms we frequently encountered hair left in the bathroom or simply floor which not not cleaned. Common areas are not clean either and there are drink spills all over the corridors. Service is good, and they really keep the high phase. Overall fine stay but missing the wow factor.

Amazing stay with family!

Awesome 3-days stay. Amazing sport areas and equipment. Nice spa. Superb breakfast and pool bars!

excellent

Great stay ! Excellent service , Excellent staffs ! Just need a little refurbish in the room.

Great, clean and friendly hotel

Super clean rooms, common areas, restaurants and activities. The pools are very nice and I like the choice between the quiet pool and the salt water pool. The rooms are still modern and has everything you want. There is no mini-bar due to covid-19, so bring your own snacks. Parking is free and plentiful in the garage or on the street. Food is reasonably priced, but the buffet could have been better for 25 €'s. All hotel staff are fantastic, they really try their best to make your stay good.

Exceptionally good hotel with very experienced and detail-oriented staff. They have perfect Spa&Wellness facility amazing heated pool and a lot of children oriented activities. Definitely recommended.

Excellent stay would defo go back . Great position out of the way and a lovely walk into town.

Excellent place to chill out.

Ideally located with a 15 minute walk to the Mogan beach. Shopping and restaurants about 5 mins away. Great service from staff and great facilities.

Lovely hotel food not good

Hotel is very nice, staff very helpful, breakfast is not good, especially hot food, n

Great in every way

We arrived the day before the Corona lockdown in Spain. So all pools and amenities were closed. But the staff did absolutely everything to cater for us and make our stay more enjoyable. In the end the sun was still out and we came for the sun. We love Puerto de Mogan - this Hotel is the best on Gran Canaria. The staff, the facilities, the cleanliness and how easy everything was. Great job. We stayed in 2313 and 2314 - perfect rooms for getting as much sun as possible (also the quiet area of the hotel).

We were unfortunately at this beautiful hotel when the lockdown happened in Spain. We were unable to eat at the local restaurants or walk round the resort as most places were closed. But the hotel did their utmost to keep us happy. The rooms are fabulous, and they let us swap with no problem as we lost the sun on our first balcony in the afternoon. It wouldn't have been a problem but they had to close down the pool and sunbeds, so we were basically confined to our rooms all day. I would love to visit again, when there are no restrictions, as the town and hotel are lovely. Thank you to all the staff who made a very difficult situation tolerable.

The best hotel and best resort ever!!

Stayed for 4 days with my daughter. Hotel is spotless everywhere. There are excellent facilities (bars, restaurants) we ate there a couple of times and can recommend them. 10 min walk to the port where there are plenty of restaurants. Used the spa.. lovely. We would definitely go back.

Entertainment could have been better Excellent food

Shower and water lovely an warm Bedding and bed very comfy

Open, spacious design in hotel, restaurants as well as the rooms.

Great hotel

Just returned from an amazing week at this hotel. Nothing was too much trouble for the hotel staff, helpful and friendly at all times. Plenty of choice with food, all fresh and nicely presented. The kids club staff were fantastic, both my children loved them. Look forward to returning sometime soon.

Perfect location for chilled family holiday

Very nice hotel and well situated close to the lovely port of Mogan. Very clean and staff were friendly and welcoming. The hotel itself has everything really. No need to leave if you don't want to. Great for families. The kids loved the pool and the play areas. The buffet dinner was pretty decent. Not amazing, but good enough. There was also an Italian restaurant within the hotel which could be used with the half board booking. That was nice too. We really enjoyed our stay. Would definitely recommend.

We thought the property was excellent, very clean, rooms spacious and clean. We did think the breakfast could be improved.

Wonderful family vacation!

Our family had a wonderful time at Radisson Blu. Staff were extremely friendly and helpful. The rooms were amazing too. We loved staying out in the terrace. The children enjoyed the activities and the pool, the food, just about everything. Thank you for such a memorable stay!

Almost Perfect!

This hotel is next to perfect - amazingly comfortable bed, great choice of pools - perfect for kids and we went half board - food over first few days was great but could have done with a bit more variety

Staff were great and very helpful and accommodating. We arrived three hours before check in and were given a room straight away. Pools are great. Breakfasts spoil you for choice. Would recommend this hotel.

Everything was pristine and the staff were efficient and friendly.

I was happy to stay here and would certainly return. Expedia gave me the option of notifying the hotel I could check in early but that isn't hotel policy.