Everything from front desk to room service was just outstanding! It is conveniently located near the airport. At the front desk all the employees were exceptionally professional but one person went above and beyond; Muhib. My kudos to him and all the employees at the Radisson Blu. I will be back many times for sure.

Good Stay

Good to be able to talk directly with hotel and restaurant manager to arrange event

Brilliant place to stay, about fifteen minutes from airport after long flight. Rooms great, restaurants great, facilities great. The only downside that it is rather remote on the road from airport and if one wants to dine out, its a taxi ride, but as a pensioner, suits one hundred percent

amazing hotel in Dhaka. the staff was attentive and friendly. clean. my kids loved going to the pool it was open late most night until 11 pm.

Friendly staff and great service. Accommodating and kind.

Very friendly staff and the room was very tidy and new! Loved it and will come back for sure!

Ten Star Treatment at a Five Star Hotel

Wonderful people makes everything wonderful and it have been standard for this hotel. Manager Farhana and her front desk staff members have been extremely courteous and demonstrated outstanding professionalism towards their guests. It’s not only me, but most of the guests have same warm feelings and receive top quality hospitality from everyone. Manager, chef and everyone in cafeteria (lobby restaurant), always have provided exceptional services and exceeded expectations for me as well as other guests. One small suggestion for main entrance security staff. I suggest administrators must keep an eye on them. They demonstrated some laziness and slow. Also sometimes they have been asking for tips to the walking customers and car passengers. I think proper training and discipline can improve their productivity and behaviors.

Amazing experience during my business trip at Dhak

Wonderful people makes my trip excellent experience. Duty manager and her staff members are amazing. They makes my check in, hotel stays and check out all the steps very easy and quick.

The staff at the hotel is second to none! Though most restaurants were closed, the main restaurant was quite good. The price for a glass of wine was outrageous! With tax $30 US.

Excellent business

Place is amazing took cars of all my requests

Location to Airport

Very pleasant stay. Have stayed here before; noticed some nice upgrades to the room. Helpfully met at international terminal by Mr Shohid; all staff courteous & helpful. Enjoyed my stay. Had good internet connectivity. Mr. Walid welcomed me.

Water scarcity is real and very poor food quality

The service here was amazing, from drivers to front reception. Took good care of me and parents. Would definitely recommend.

Mosquitos in pool area . Not enough options to eat . Too expensive. Not worth for the money

Excellent stay

Love to stay in my next trip

Wonderful from start to finish. They have been very caring and supportive of me from my checkin to checkout. Everything perfect. No issue.

Checkin requires c

Very nice hotel with all amenities. Only issue was that they canceled the limo service abruptly after confirming it, causing some inconvenience.

Five Star Service at a Five Star Hotel at Dhaka

Everything perfect because of your manager’s especially Ms. Farhana and her associates. Food prices are really high. No other comments

Nice hotel but needs renovation

Excellent service and customer care Everything went well so far except restaurant. Foods are very expensive and poor quality. Most of the servers are very good except one host. He is not nice and not customer friendly. Sometimes he is more obsessive with his food rather than customers satisfaction

It was great.

I stayed at the hotel 9 days. There were not much courtesy to and options for late check out. Duty manager (a man) was not nice with customer. There was a female receptionist very unprofessional and teasing customers behind them. She was also telling others that hotels have certain rules even I was not dealing with her. This kinds of side talk is very unprofessional and confusing.

Amazing experience Wonderful people

Old fashioned room needs upgrade to match price

The room wasn't the standard it supposed to be according to price. It looked like old resthouse.

The staff at this hotel are doing an amazing job. They are attentive, kind and ready to help their guests. Keep up the great work! Special thanks to Farhana, Haque, Kanij, Mahi, Monir, Nazmul, Protap, Tahmina, Tarek, Tofazzal, and Zaman!

.

Unbelievable

The room had 2 single bed Rat poo

Great service, prompt,, courteous, helpful.clean.Hassan, Faria, Asad, Mostafa all were helpful, courteous .

Managers are not friendly with customers. I stayed 15 days during this trip. Requested for late check out due to a business meeting, duty manager totally refused my request. Even he asked me leave by 11:00 AM, an hour before standard check out time. Really disappointed and very upsetting

really bad internet. i booked this hotel for business trips. i had no internet in my room plus no AC, doesnt work

Good location but needs smiling faces

I have been staying at this hotel since it was built. However this time the front desk stuffs were rude and not professional at all. No smiling faces, not welcoming at all. They have a hard time in getting the room which has proper air conditioning also they were oy including Or offering any membership for points. They also lack follow ups. Wanted to open up a corporate account but it became history and the stuff never even got back on it. Not a place where I will return

Awesome property let down by

Good hotel with some bad terms and conditions

Everything is OK for a business trip. But the hotel charges security money before check-in of 5000-10000 Taka per day, while I have paid 100% room rental with taxes in advance. This practice does not feel respectable practice.

Costumer service so bad not much people to work there

Radisson Blu Stay on March 2020

I have really liked my stay at Radisson Blu Dhaka. The service of the hotel personnel were exceptional. Really nice, comfort and convenient. I have also dine at one of the restaurant from there and their food and service was really great, loved the food.

For me, being close to the airport is it’s main asset.

The room was clean and the shower pressure excellent. Only issues involved confusion by front desk staff about charges and fees. Make sure you check your bill

Overall very good service and facilities but probably a little expensive but hardly any good hotels near airport.

lovely grounds, very helpful staff. particularly the gentleman who went all the way to the airport with me and assisted me thorough check- in. i'm terrible with names, forgive me. nasim? hasim? despite my forgetting his name, he was fantastic.

Excellent service.

Staff helped straighten out booking Manager stepped into work it out

The food I had from your hotel restaurant was delicious for dinner and breakfast.

Soon as walked in to the room, light flickering, sink water doesn’t run as supposed to, bathroom door not easy to handle, I don’t know how it called 5 star hotel! It’s 3 star category. Employees need lot of training to run a hotel chain, which probably they don’t have, period.

Excellent bed and pillows. Electricity switches and lighting system.

Dhaka Trip

Not at all value for money, least choice of vegetarian foods, no fresh fruits in breakfast, noisy bar, horrible taste and decor of the bar

Good but expensive hotel

Check in was slow. Also while my reservation was for room with breakfast included, they said that it was not and charged me 4800 taka extra for it.

Comfortable

In general it was a comfortable stay. The hotel is a bit tired looking in places, but it is kept clean. The gardens and outdoor pool area are tranquil. I would stay here again.

Great

Good service

Comfortable stay and service was good. They allow late check out until 4pm, Since our check in was on midnight.

Very good. Its an impressive big grand hotel with beautiful outdoor area. Good gym & pool, buffet breakfast was excellent. Helpful, friendly staff.

Great place need more improvements

It was great however there are some missing pieces. Most of the hotels every day provide complementary flower vess and fruit basket in the room. I think it would be great if Radisson Blue follow this recommendation

Dark decor, traffic pervasive.

Overall a dark hotel. The brown decor feels dated. Sound proofing of the rooms should be improved as we could hear the traffic all night. Enjoyed our dinner though the wine was incredibly expensive.

Worst experience in life

I booked a room through Expedia but came to know that the room I booked was of low cetegory ! Hotel informed me that room you booked is of low category ! So I received low category treatment —— water coming out from AC, no separate beds for twin sharing ! Hotel staff not takeing request for smoking room as the catagory was low . Why don’t hotel / Expedia put it in site that the room is of low category .

I think the management of this hotel needs tranning on handling customers! Room leaking ( water comming out is ac vent) 2) false commitments to change room . 3) low category ( rooms ) this catagory was not known to us when we booked the hotel through your site , we came to know about it , when we checked in the hotel. Hotel informed that we are in the low catogary room . Worst experience . Pl return our money !

Nice hotel,Near the airport ,In main city,Quiet

The hotel is very good.Near to airport.Quiet place. Food is very good and you get all types of food. But it is very costly. Staff is very cooperative. For business meetings it is very convenient.

Very good overall property

Very nice property. Breakfast Buffet spread is good. Lunch and dinner buffet also good. Very good meditranian restaurant though over priced.

Mixed experience

Lobby was very hard to find. Breakfast not included, which was a big surprise. Room was good. Staff were freindly.

Great stay

It felt very relaxing to stay at the Radison Blu in Dhaka. The breakfast is really great. The AC units needs some work (crackling sounds and broken thermostat)

Shirt Stay

Overall Good hotel for business purpose and not for family, no play area for children. Restaurant didn't have any menu option for kids or any suggestions when asked as well. Staff in restaurant were chatting among them selves pretty loud when we were there for Alcatra Meal in the evening , not sure enough training has been given. But I must say Bell Man: Mr Mahmud was extraordinarily help, kind and guided us for the experience. He made the extra effort to arrange our next morning travel to airport and was very friendly with my children. Money paid for the stay was for children's pleasure and experience , but the hotel has missed the point. However we stayed in Raddison Blue in Agra and it had all the amenities.

Hotel is safe and close to the Airport. Room is clean and comfortable.

Near to Airport

Nice view, near to airport, nice garden....

Dirty and disappointing.

Dirty old property. No upgrades to the room and facilities for many years. Lazy unhelpful service. Slow check in and check out. Rooms dirty and used. The only good part was the service at The sublime restaurant and the location. With new hotels opening in Dhaka The Radiason is the thing I the past. Better to stay at Le Meridien or at The Westin.

Close to everything

Excellent service during the stay from Jan 10 to Jan 12, 2017

Comfortable, safe - but pricey

Even though we prepaid room charges, we are asked to pay (block credit card) USD 500 for incidentals we may use. I felt this was offensive. Otherwise, the hotel is safe, comfortable but very pricey (room charges and all other things/ services)

worst 5 star hotel ever

stay was comfortable but with the security level I felt like I was in a jail. outsiders are not allowed to meet any guests inside hotel so guests have to come outside hotel to meet friends. The price is way too expensive compared to the size of rooms and comfort. don't know how it got 5 star rating with these small sized rooms. will never book this hotel again and advice everyone to avoid this hotel.

Business as usual...

What you would expect...

Friendly and Helpful staff

The hotel staff are friendly and helpful especially the receiptionist manage to help to get a room to stay till I check-out at night because I have a night flight and the hotel is fully booked. The housekeeping personnel (Mr Sahed) did a good job in maintain my room clean and tidy. Again thank you very much for your hospitality.

It was short stay, but pleasant also friendly

Experience was great with hotel, staff, and other services. Always available for services. Did not encounter any issues with the hotel.

Ghaka Radisson Blu

Business trip - usually stay at Regency or Best Western; need a hotel near the airport and customers. Hotel is fine - very secure too. Alcohol of course v expensive. Could do with a little more interest in the dining options. Gym & pool were OK too. Only complaint - could have done with firmer pillows on the bed.I'll most likley stay there again in future

Not worth what you pay

At £170 per night in comparison to sonargow pan pacific at £105 i would say the latter is better. Restaurant prices and taste of food and quality of services gym/pool/ spa not up to international class. When i reached the room bellboy was annoyed when i said i requested twin beds not kingsize, bit of a huff puff, as he had unloaded bags. Did not believe me had to call reception from room to verify. The lobby is nice and staff do make an effort. I will choose alternative hotel next time.

Bad Hotel. I will never stay in this hotel.

Service was bad. Please do not stay at this hotel. Air condition did not work. Customer service very bad. They charge me extra for buffet lunch. When I asked them then they told me that for Friday buffet lunch fee is little high. But they should have told me this before. I asked for refund but they did not provide me any refund. They also asked me for deposit when I checked in. But I paid in full when I booked online. Overall bad service. Reception was rude and bad service. Buffet lunch quality was very bad. Please never stay ion this hotel.

Good

Hotel Good, but very expensive