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27 Jan 2025
Monday
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28 Jan 2025
Tuesday
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2 Adults - 0 Child
1 room
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Hotel Description

A stay at Quality Inn Tanglewood places you in the heart of Roanoke, a 4-minute drive from Carilion Roanoke Memorial Hospital and 6 minutes from Science Museum of Western Virginia. This hotel is 4 mi (6.4 km) from Virginia Museum of Transportation and 4.2 mi (6.7 km) from Harrison Museum of African-American Culture. Make yourself at home in one of the 58 individually furnished guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Parking height restrictions apply

No alcohol served onsite

Professional property host/manager

Pets allowed

Pet max weight (per pet) in kg is 18

Pet max weight (per pet) in lb is 40

Only dogs and cats are allowed

Maximum number of pets per room 2

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets cannot be left unattended

Check-in from: 3:00 PM
Check-in by: 6:30 AM
Minimum check-in age: 21
Check-out by: 11:00 AM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Contactless check-in is available
  • Contactless check-out is available

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Alcohol is not served at this property.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.
Special Instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Minimal age
21
Optional fees
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Gym

Entertainment

Smoking areas

Business facilities

Accessible facilities

Other

ATM/banking

Coffee/tea in common areas

Hiking/biking trails nearby

Laundry facilities

Free breakfast

Free newspapers in lobby

24-hour front desk

Business center

Mountain biking nearby

Designated smoking areas

Wheelchair accessible parking

Braille or raised signage

24-hour business center

Parking (limited spaces)

Free self parking

Free RV, bus, truck parking

Vending machine

Uncovered parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible van parking

Wheelchair-accessible registration desk

Visual alarms in hallways

Upper floors accessible by stairs only

Well-lit path to entrance

Stair-free path to entrance

Hotel reviews

7.2
Good334 Verified Reviews
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Cleanliness7.2/10
Service7.8/10
Comfort7.8/10
Condition7.0/10
Neighborhood8.2/10
4/10
Poor
Michael, 20 Oct 2024
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There was a clump of hair behind the toilet and hair in the shower

8/10
Excellent
Betty, 15 Oct 2024
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Good place overall

6/10
Fair
Kimberly, 28 Sep 2024
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Front desk was friendly at check in, bed linens were clean and comfy. First room didnt have a working dead lock so they moved me to another, which I was thankful for because the back of the building where the first room was felt veey sketchy. Bathtub was stained (dirty?? Given there was hair in it) so i didnt shower even though the purpose of my one night stay was due to the power being out in my home because of the storms. There was also a small hole at the bottom of the room door due to decay. I didnt see it until the next morning when the sunlight came through. If i had not been exhausted and needing to get a toddler to sleep, I would have went elsewhere.

6/10
Fair
Verified traveler, 13 Sep 2024
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Staff Great but this is a Motel

This is a motel--doors to rooms open to the parking area. I really prefer to stay away from this kind of property and would have booked elsewhere if I'd realized this. That said, the room itself was really nice. The king bed was very comfortable. And the room and bathroom were clean. The staff was very nice and handled a difficult check in ahead of me very professionally.

2/10
Poor
Alima, 10 Aug 2024
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The smell and the cleanliness could have been better

10/10
Exceptional
Cindy, 09 Aug 2024
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It was described exactly as it was!

4/10
Poor
Eric, 09 Aug 2024
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A/C didn’t really work. Room felt wet and cold. Mold on ceiling.

6/10
Fair
Alan, 01 Aug 2024
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The hotel is older and need updated.

8/10
Excellent
Toni, 22 Jul 2024
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Clean except wall next to waste basket in bathroom. Staff friendly. Great continental breakfast. Easy access and close to where we were going. Handicap shower curtain let water onto bathroom tile floor which was very slippery. Staff seemed responsive to comments.

10/10
Exceptional
Billie, 23 Jun 2024
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Loveable desk clerk!! Really made a difference!!!

The staff was wonderful. The front desk clerk was cheerful and personable and truly cared about how our stay was and if we were comfortable. Our experience up til that day was starting to make a very l bad experience into the worst. We were in town because our daughter had been transfered to the hospital here and needed brain surgery and a lot of intensive therapy before we would be able to return home. It was scary and very stressful and he was so attentive and kind. He helped make a very unpleasant situation a much more bearable one. And for that I will be eternally grateful. I'm not sure if I ever caught his name but if I did I can not remember which is too bad because I'd love to reach out and tell him thank you. He really really made a difference in how we were able to cope with what she was going through.

8/10
Excellent
Lisa, 23 Jun 2024
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This property had good parking at the door of our room. The staff was very nice and considerate. The bathroom did not make much sense. It had to showers, but the carpet was freshly cleaned linens were cleaned. Room was very nice spacious. Ac was very cold nice on a hot day. Husband said the breakfast did not look very good. There was little fruit flies around some of the food.

4/10
Poor
Phyllis, 14 Jun 2024
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The only thing I have positive to say is that the ac was fantastic! Poor lighting inside unit, carpet was filthy, one shower was gross, the other flooded the entire bathroom into the next room. Put a do not disturb on door. Housekeeping still came in, and didn’t even change sheets where I had spilled soda. Breakfast was pitiful as well. Will look for something else if I need to go to Roanoke again.

8/10
Excellent
Tamra, 08 Jun 2024
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Bed kind of hard. Place is really clean. Bathroom showers looked old, but not dirty. Light around sink not bright enough to see. Check in was easy and staff really nice.

8/10
Excellent
John, 28 May 2024
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I had absolutely no issues with the property until housekeeping came around in the mornings. They would knock and you would say, “I’m in here or “we’re checking out shortly,” but she would still use her key to get in. Wasn’t sure if she would catch you in a compromising position or not or you would be changing clothes or not, she would still use her key to get in. Other than that interruption, I had no issues.

10/10
Exceptional
Dennis, 23 May 2024
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Road getting to the property was not well marked with signage.

8/10
Excellent
Elizabeth, 21 May 2024
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Basic hotel, beds were good, pillows could use a pillow protector. No place to walk.

8/10
Excellent
Joseph, 19 May 2024
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Other than a broken desk chair, it was a good stay. Impressed with front desk staff welcoming and cleanliness of the room.

10/10
Exceptional
carol ann, 17 May 2024
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Graduation

Staff and office where great with checking us in a bit early! Back of hotel is quieter!

10/10
Exceptional
Lena, 13 May 2024
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It was a very nice place

6/10
Fair
HOWARD, 13 May 2024
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property was run down

10/10
Exceptional
savanna, 10 May 2024
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Decent area...clean...quiet..

8/10
Excellent
tina, 01 May 2024
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Enjoyed my stay. Room was clean and spacious. Couch was a little worn down but over all I would stay there agian.

8/10
Excellent
Lee, 21 Apr 2024
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.

2/10
Poor
Annette, 03 Mar 2024
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The front desk person was in a altercation with a customer with the police on the phone.the front desk person was racist with the male customer and tried to pull my sister and I in to the disagreements we then left .and went to another holel I tried to call and cancel and the front desk person was very rude to me

4/10
Poor
ANDREW, 27 Feb 2024
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The room was pretty gross from a cleanliness standpoint. Old shampoo bottles in shower, trash had not been taken out, bathroom had noticeable grime everywhere on the floors. The worst though was the super odd man who worked the front desk. I would not stay here ever again.

2/10
Poor
ASHLEY, 28 Nov 2023
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Have stayed here so many times as Roanoke is my hometown and I’ve moved a few hours away. There’s always been a kind of “you get what you pay for” situation with this hotel but it was awful this time. The sheets and bedding had stains, the bedside table was missing a light and there were hardly any towels. Not to mention I was lied to and charged $100 when I prepaid for the room through here with PayPal. Planning my next trip home for Christmas and do not plan on staying here.

4/10
Poor
Thomas, 27 Nov 2023
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The room needs to be updated. The bathroom vanity light was as bright as a night light. The fitness center was missing a lot of weights . The breakfast was subpar

10/10
Exceptional
Martha, 21 Nov 2023
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The rooms were clean and the eating area was kept very clean.

2/10
Poor
Cleben, 15 Nov 2023
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Service poor

6/10
Fair
Steven L., 02 Nov 2023
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The lighting in the room was very poor, like being in a movie theater

8/10
Excellent
Virginia, 16 Oct 2023
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I enjoyed staying there. It was overall very good. There were some draw backs but I can't complain. The hotel was overall good. I think some minor updates would be good. But for the price and location made up for that. I was pleasantly surprised by breakfast in a good way. I will stay here again.

2/10
Poor
Ruth, 11 Oct 2023
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Building run down looking. Things in room that didn’t work. Traffic noise all night.

10/10
Exceptional
Jerry, 30 Sep 2023
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I liked that it had laundry facilities for to take care of some dirty laundry that needed done

2/10
Poor
Gloria, 29 Sep 2023
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Bed has blood spots on blankets and mattress pad

4/10
Poor
Jim, 18 Sep 2023
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More than half of the parking was blocked off, so there was no parking places. There was no hot water in the shower. In the bathtub the water faucet had to be nearly turned off to get hot water. The front desk did not know the room numbers or layout of the hotel. The grass looked like it was mowed last year. The front desk cleric looked extremely bothered to have to answer the phone and check people in. If this was the last hotel in Roanoke, it would be better to sleep in your vehicle. Choice Hotels needs to require many changes or change the name of this hotel to Zero Quality Inn.

2/10
Poor
Charles, 09 Sep 2023
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It was terrible and so is youd app. Should not even have to pay for such a poor property.

2/10
Poor
Steve, 04 Sep 2023
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It is located near a mall. The bed linen was dirty, the microwave & fridge dirty & smelly. The room was not clean and as such I had to request a refund. The refund provided did not match the amount I paid.

6/10
Fair
Stanley, 01 Sep 2023
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Older motel that has been updated little.

8/10
Excellent
Leslie, 21 Aug 2023
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Very friendly and welcoming

10/10
Exceptional
Rah, 13 Aug 2023
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Excellent customer service and nice area plenty of food options and shopping malls. Will be returning to this Hotel again for sure!

2/10
Poor
Joseph, 03 Aug 2023
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This was my third and last time I stay there, The non smoking room stunk like an ashtray, the floor was not vacuumed the bathroom was just plan dirty. There where cigarette hole's burned into the comforter and when I replaced it they gave me ones with blood stain's. Bad real Bad

8/10
Excellent
Andrew, 24 Jul 2023
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Room very comfortable and clean. Enjoyed complimentary breakfast. Access to stores and restaurants. Only issue was Wi-Fi. At times it would become very sliw

4/10
Poor
Bram, 11 Jul 2023
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Room seemed damp

8/10
Excellent
Frederick, 04 Jun 2023
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Ok place

2/10
Poor
Tony, 20 May 2023
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This is the first time in 40 years of traveling that my wife and I encountered a rental that prompted us to write an unfavorable review on a property. We arrived at the hotel tired from a full day of driving. We were first assigned a non smoking room that “reeked” of tobacco smoke. The clerk at the front desk was very cooperative and reassigned us to another room. Upon entering the room we noted that there was no tobacco odor so we quickly started unpacking without doing any further visual inspection as we were exhausted from the day of travel and just wanted to retire. Bad mistake! A cursory inspection found dirt and deficiencies that prompted a more thorough inspection. There was dirt and dust everywhere. - bathtub was filthy to a point where neither of us could get a shower. -the bottom half of shower curtain was brown with dirt stains. -the toilet wasn’t attached securely to the floor and rocked back and forth. - the ceiling over the tub had a large hole in it which the manager indicated was due to an earlier leak! - the trim on doorways was filthy from people with greasy/muddy hands -carpet had not been cleaned or vacuumed - the air intake and grill on the air conditioner was “fuzzy” with dirt and dust.You may question as to why spend the night in such a condition. The answer to this lies in the fact that we were seniors who were too exhausted to seek better conditions elsewhere. Hence, we experienced our first night ever, sleeping in street clothes on top of t

6/10
Fair
Verified traveler, 18 May 2023
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Nicely renovated but needs more detailed cleaning.

The staff were very nice and helpful. The outside of the hotel is a bit dingy but the inside has been recently redone. The bathroom was not very clean though and someone else's socks were in the corner of the room.

4/10
Poor
chad, 15 May 2023
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I took pictures as soon as I entered the room. The lamp shade was broken, there was white crud on the red couch cushion, a pillow case was stained so it was placed behind another pillow and turned around to hide the stain, there were BOOGERS on the flat sheet, the gold coverlet was extremely wrinkled like it wasnt washed and a wash cloth was stained. I had to hurry to a graduation so I didnt have time to complain to the front desk but I have pictures. I also DID NOT recieve or was offered an invoice of any kind when I checked out. I was also not told where I could get my "free" breakfast when I checked out so I assumed the clerk didnt want to offer it. Overall, this Quality Inn was VERY disappointing and disgusting. It needs to be cleaned and taken better care of.

4/10
Poor
Laura, 14 May 2023
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The gentleman at the front desk and tried to make things better.

4/10
Poor
Verified traveler, 13 May 2023
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Dirty

Very dirty bed and floor

10/10
Exceptional
James, 24 Apr 2023
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Good location for my visit

8/10
Excellent
Jeff, 23 Apr 2023
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Staff at desk "rushed" us from breakfast before the closing time. Breakfast ends at 10am, not 9:35am. Told us to take our food back to the room.

8/10
Excellent
Cynthia, 16 Apr 2023
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Easy check in

8/10
Excellent
James, 20 Mar 2023
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Decent hotel

Not a bad hotel. Good location. It's a bit dated but it was definitely comfortable enough for our stay. There was a dead fly in the ice bucket, but other than that everything seemed decent

4/10
Poor
Verified traveler, 19 Mar 2023
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1night stay

Way too much noise. We had to call the office twice due to people outside yelling and partying at 2 am. I would like to thank the staff for taking care of it when we called.

8/10
Excellent
Leah, 18 Mar 2023
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It was in a good location for where I was headed. Very Simple but adequate room. Shower was not as clean as I hoped. Breakfast was very good!

2/10
Poor
Alyssa, 11 Mar 2023
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First room given room key wouldn't work. They changed me to a queen when i reserved a king room. Got in my new room and it was so dirty. Literal dirt on the bed, floor, food in corner of room, stains on chair and bedding. Mold in shower. Musty smell

10/10
Exceptional
Sally, 20 Feb 2023
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Clean and efficient motel with friendly, accommodating staff. Would stay there again.

2/10
Poor
Melanie, 15 Jan 2023
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The room smelled really bad- like mold and dirty gym clothes- and the bathroom had not been cleaned well. Hair was in the bathtub and around the sink. We left and found another hotel.

8/10
Excellent
Debra, 11 Jan 2023
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Deb

I had a hard time finding the motel. My GPS directed me, but it was hard to see the sign from the highway. Also, the light in the bathroom went out on me while showering.

2/10
Poor
Verified traveler, 23 Dec 2022
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Horrible experience.

It was absolutely disgusting! There was actual poop left on the sides of the toilet. The shower had dirt and hair in it. When we asked to speak to a manager, we were told he was on vacation. They refused to refund us any money because we checked in very late and didn’t notice it until the morning.

10/10
Exceptional
Courtney, 05 Dec 2022
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Nice place to stay. Close by to everything

4/10
Poor
Doug, 03 Dec 2022
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Four homies slowly drove passed by and watched me as I was unloading car. Glad I was armed at the time. It was about 9:30 PM and I was already questioning my choice, almost loaded car back up and left. Just too tired to leave.

8/10
Excellent
Don, 01 Dec 2022
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Accessing the property from the main road and climbing the stairs to the second floor was difficult, However, the breakfast was very excellent!

8/10
Excellent
Courtney, 18 Nov 2022
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Nice place to stay

2/10
Poor
Marty, 12 Nov 2022
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Worst Stay Ever!!!

Do yourself a favor. No matter how much money you may think you're saving yourself with this hotel, DON'T STAY HERE!!! During our one night stay, there were stains on all of the furniture, we had to wipe down the bathroom countertop ourselves, the floors were sticky, there were what we presumed to be cigarette burn marks on the sheets, and the shower curtain had mold on it. This property is old and in desperate need of remodel/repair. We also did not feel very safe at this hotel for various reasons. To top this all off, we were joined by a very unwelcomed visitor in the shower the morning we left - see attached photo of some sort of bug that was on the shower curtain. This place is run down, filthy, disgusting and unsafe to stay at.

4/10
Poor
JOHN, 05 Nov 2022
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Convenient location to Roanoke Memorial Hospital. Good rate. The TV remote had something sticky and crusty around the power button that I had to clean off. The light beside the bed had a cobweb on it and some food on it also. While the bathroom had been recently remodeled and looked really nice someone had either spilled something next to the urinal or it was urine that hadn't been cleaned up. The shower didn't drain properly and I stood in 2 inches of water while showering. I will look for other accommodations in the area next time.

4/10
Poor
Verified traveler, 29 Oct 2022
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No better than motel 6

It was very hard to find the hotel in the dark. The hotel was so old and tired looking. It is no better than motel 6. Room was old and not too clean. Breakfast was good though.

6/10
Fair
mary, 16 Oct 2022
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will not stay here again

10/10
Exceptional
Glenn, 10 Oct 2022
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A value for a nice comfortable room.

6/10
Fair
Verified traveler, 02 Oct 2022
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Just a quick overnight on a road trip so we weren't looking for much more than a beef to sleep in, but the room door wouldn't open easily (from the inside or outside - required multiple scans and a shoulder check) and the room definitely had some water issue (wet carpet by the bed, water damage on the base and top of wall, strong odor after the cleaning products cleared). The staff I interacted with were kind (didn't share the issue bc we came in, are and tried to sleep). Very easy access to the highway. Parking was easy.

10/10
Exceptional
William, 29 Sep 2022
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I was impressed with the cleaning crews attention to detail and the way every employee helped in every way they could. We took our cat with us and they were more then happy to have our fur baby with them. I will stay here again.

2/10
Poor
Shelby, 21 Sep 2022
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No way to staying there!!!

Smell and dirt was so bad!!!!!!!

4/10
Poor
Patricia, 18 Sep 2022
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Not great. Check in was easy, when we got to our room, we found a used towel behind the bathroom door. Bathroom was dirty, doors were dirty with hand prints all over. Found a used hand towel, not sure what was on it, in the bed stand drawer, and killed a couple roaches.

6/10
Fair
Roberto, 16 Sep 2022
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Property is not well maintained. Old, smelly, not pleasant at all.

8/10
Excellent
Jennie, 29 Aug 2022
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Overall good

Everything was fine except for when I checked in. I walked up to the front desk and I thought he heard me since the automatic door dings whenever it opens and closes. He just continued to text on his phone. This went on for several minutes as I continued to wait, my husband was walking around behind me but the guy never acknowledged me for several minutes while he got his important texting done.

2/10
Poor
Mary Scott, 29 Aug 2022
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Disgusting & Filthy

The room was filthy. Someone had cut their toe nails and left them on the sofa. The room was damp, mildewed, and moldy. The moisture in the room was so significant, the metal structure in the lamp shade was rusting through the fabric. I found body hair in the bed and bathroom. There was dried urine on the hinges of the toilet seat. This room was DISGUSTING and the facility should be reported to the health department. I left the key on the dresser and just walked away. Note: When I made the reservation on HOTELS.COM (my first and last time using this website) the purchase was deemed “NON-REFUNDABLE” leaving no me no recourse with regards to money, but hopefully I can save others from making the same mistake.

6/10
Fair
Elise, 26 Aug 2022
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There were NO lightbulbs in the floor and table lamps. So it was difficult to read.

2/10
Poor
Robert, 10 Aug 2022
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Dirty and hot. Ac was rough

8/10
Excellent
Michael, 24 Jul 2022
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Jimmy helped a lot!

10/10
Exceptional
edmund, 20 Jul 2022
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convenient. food righ tnet door

10/10
Exceptional
Rebecca, 02 Jul 2022
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My husband and I greatly enjoyed our stay here, The staff was very friendly and seemed genuinely interested in our comfort. Everything was clean and bright. There is a wonderful restaurant an easy, next-door walk. The free breakfast was very good with many choices.

8/10
Excellent
Paula, 06 Jun 2022
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It was as expected as far as check in and room condition. The hotel sits directly in front of a highway which is o.k. didn't keep us from sleeping.

10/10
Exceptional
Peggy, 06 Jun 2022
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Nice, clean. Close to the Center of town where the Iron Man took place

8/10
Excellent
Satyanarayana, 17 May 2022
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Thank you

6/10
Fair
Angela, 06 May 2022
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Too noisy from the interstate

4/10
Poor
Bernard, 03 May 2022
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Location was convenient. Room was dirty and smelled like BO. There were other customers in the other rooms that smoked and it would come in to my room. My room smelled like smoke and BO. There were stains on the back of the door to the shower and on the ceiling in the bedroom. It was a handicap room so not sure. I bought some febreeze to use in the room and used about half a bottle in the 2 days I was there. It was not good. Breakfast eggs had so much salt in them that even when the other customers that were eating at the same time took a bite they said OMG! Next day breakfast was only a sausage croisant that you had to heat up in the micro wave like the ones you can buy in the grocery store and heat up at home - cheap! Location was good and the help was friendly. Room sucked and Smelled bad.

8/10
Excellent
Yuliya, 17 Apr 2022
expedia-logo-v2.pngTraveller

Dated. Stale smell in the rooms. Clean, safe area.

8/10
Excellent
Jeffrey, 15 Apr 2022
expedia-logo-v2.pngTraveller

Didn't like the dirty showers and the holes in the carpet.

10/10
Exceptional
Michael, 28 Mar 2022
expedia-logo-v2.pngTraveller

We come in to see our new grandson. We have a medium sized dog. Room was clean. Friendly staff. We will continue to stay there when in Roanoke. We appreciate the efforts of the cleaning staff.

10/10
Exceptional
Sean, 25 Mar 2022
expedia-logo-v2.pngTraveller

Quick and easy check in, clean the room and decent breakfast

6/10
Fair
mary, 18 Jan 2022
hotel-logo-v2.pngTraveller

Wrong place

I was totally shocked it nothing like the ones we stayed in up north. They didnt even have the room cleaned when we arrived it was late afternoon or early evening. After he said the room was ready .it was still dusty and messy No elevator for handicapped people who has rooms on the second floor. They should have that on there site.we wont stay there again

6/10
Fair
Marla, 18 Jan 2022
expedia-logo-v2.pngTraveller

The property was pretty nice with continental breakfast and many food options nearby. Very convenient location in Roanoke. However we were placed in a room behind a set of stairs obscuring the view from our window despite there being very obviously many empty rooms. Would’ve been nice to be able to look out and see the mountains or sunrise a little. House keeping also tried to come clean our room at 9am while we were still sleeping even though checkout wasn’t until 11am. Woke us up and then proceeded to try to walk in the room even after we yelled that we were good. I would’ve thought they might know when there’s a guest staying in a room for only one night didn’t need housekeeping until after checkout time but maybe not…

10/10
Exceptional
David, 04 Jan 2022
expedia-logo-v2.pngTraveller

The lady who checked us in was great. Also easy access

10/10
Exceptional
Don, 29 Dec 2021
hotel-logo-v2.pngTraveller

nice hotel for good rate

this is a nice place to stay. The staff were excellent if we needed something it was taken care of right away. will stay here again

8/10
Excellent
molly, 17 Nov 2021
hotel-logo-v2.pngTraveller

needed a little updating. pet friendly but no location to take pet for their business

6/10
Fair
Jeffrey, 07 Nov 2021
expedia-logo-v2.pngTraveller

Rooms were dirty

10/10
Exceptional
Deborah, 02 Nov 2021
expedia-logo-v2.pngTraveller

Room was clean and quiet. Front desk gentleman was a bit hard to understand. Did not like the bagged breakfast.

6/10
Fair
William, 02 Sep 2021
expedia-logo-v2.pngTraveller

Ac/heating unit dirty smelling like cigarette smoke.had to clean filters with air disinfectant. Shower drained very slowly.

2/10
Poor
Riley, 30 Aug 2021
expedia-logo-v2.pngTraveller

If you want you room left open an untenable for hours and hours form the house keeping and having them go thru you medication 💊. Then this is the place for you. Oh and dont forget the homeless person that sleeps on the front walkway. The management is completely and utterly no help at all. Just offering excuses. We travel to Roanoke Va alot and this will be the last time staying here. Keep looking it not for you.

4/10
Poor
Matthew, 29 Aug 2021
expedia-logo-v2.pngTraveller

The ground floor room was in the back, as requested because I didn't want to face the road with the noise. However it was damp and smelled of mildew at the headboard or it may have been the pillows. Oddly there were two showers. The AC worked well but didn't dry the air.

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