great location, great communication, modern and clean hotel

Good location to airport

Excellent airport hotel - clean, big rooms, feels luxurious for a transit situation.

It very clean, quiet and very convenient for airline passengers!

Great!

Great location and service

Good location friendly staff

Walkable to the terminal

Nice and clean environment

Very Nice Airport Hotel

Very nice airport hotel. Easy access from downtown via Didi. Room was very comfortable, clean and well appointed. Shuttle to the terminal was on-time and clean.

Excellent as always

Perfect for traveling. Walking distance to the airport

close proximity to the airport and the easy to locate shuttle bus.

We had a wonderful layover at this hotel. They provide free airport shuttle and it is so close to airport. Beautiful inside. Our room was beautiful beds were very comfortable and we found the food at the u8 24 hour service restaurant to be excellent. Are think we would stay here again next year but stay for a few days and tour around Guangzhau.

No hot water. No water in room.

Very convenient

Very convenient when arriving late at airport

Convenient

Executive floor used to have a happy hour food, really nice, now it’s cookies and fruit, what a joke, pre covid it was 5 star.The breakfast used to be 5 star, now it’s 2 star, I guess the lack of customers is the issue. The buffet dinner is no longer, except on the weekends again the same issue no customers. I will never return to this hotel.

Excellent

Great stay, friendly and helpful staff, good amenities

Clean, nice

Third stay at this property over multiple years. You can’t beat the convenience from the airport (walk). Rooms and bedding are very nice. Sole critic on this last occasion is the breakfast that is not what it used to be a few years ago

Hello Yes the lady at the front desk Connie was great! thanks James

Proximity to International Terminal 1

The bar was closed early and second bar served poor quality drinks. Room size is okay, not worthy of 140 GBP or 1350 yuan per night. You can easily get a better one for 2/3 of the price.

Nice place to stay easy close to airport and Train station

The staffers very nice. Thanks so much!😄😄😄

Z

Hotel rooms, executive wing are like always, clean and confortable, but wifi does not work well in the room, but in the restaurant and lobby not bad

Everything was perfect.

Very nice property

Easy to T1

Pullman has the most comfortable beds and most friendly staff. Highly recommend.

Service was horrible Wrong food was served for dine I Check in slow and concierge was rude

5 star but since covid very little English spoken. Rooms comfortable and clean. Biggest benefit is easy access to the airport terminals.

All good

Very convenient location at Guangzhou airport. Great value for the price. Excellent breakfast buffet.

Staff at front counter not been trained well, staffs at lobby door were quite good and helpful.

walking distance to airport easy for transit

Very clean, confirmable hotel. The hotel staff are very nice. You can stay there for a good rest for early departure or late arrival flights with shuttle bus service.

Great location and good service.

Great hotel, worth staying at

Very nice hotel, very conveniently located with a 1-2 minute walk of the airport. I don’t like most airport Hotels, This one is a very nice exception to that rule. Highly recommended

The hotel is conveniently located from the airport and the hotel shuttle bus is great. The Internet is not good as it dropped quite a few times. I am vegetarian, but there are very very limited options. The hotel room has coffee but no creamer! I think as an international 5 start chain I expected more.

Great experience

Great

Connecting flights made easy

A very comfortable hotel with practical location for overnight stays for connecting flights. Practical shuttle service is complimentary.

Pullman Guangzhou 11/11

Due to Covid hotel had very basic amenities available. Staff though were excellent

Hopeless Concierge Service

Totally rude and incompetent concierge service spoilt it all Multiple people at the desk and none seemed interested in helping - on their phones the whole time on two occasions No concept of service whatsoever - a total contrast with the great help provided at the reception desk

Enjoyed!

It was a delightful stay. The GM is an extremely nice individual who will help you when needed. As an American in China that frequents the Baiyun Airport this is a great place to stay especially since there are alot of horrible hotels in the vicinity. I will gladly stay here again. What I enjoyed about this hotel the most was the 5 minute walk to the airport. Check in was easy and the staff treated us nice!

The staff was very nice and helpful, someone even gave my wife a shoulder massage when she mentioned how tired she was

Next to T1 of Baiyu Airport and it is just five minutes walking distance.

Surprise Suite

We had a wonderful stay at the Pullman. We were upgraded to a suite when we arrived and were very impressed with the room. The bed and pillows were some of the most comfortable we have ever experienced. The service from all staff was impressive. We will definitely keep the Pullman on our list of favorite hotels.

Highly Recommended

Fantastic hotel and a fantastic room. Conveniently located on the Guangzhou CAN airport premises. Highly recommended for any short stay over or late night arrivals.

Extremely convenient location, great amenities and experienced staff that handles international guests very well.

Easy by phone check out was very handy. It helped us easily get to the airport for checkin.

Poor standard for an airport hotel. It can do allot better.

Better than excellent transit hotel

Better than excellent transit hotel for a one night stay. Top notch in-room amenities, exceptionally comfortable bed and bedding. Would gladly book another stay at this hotel even if not in transit.

clean, comfort, and trendy room with style Friendly staff

Overall satisfied, however the lobby smelt of construction chemicals (and I was with my wife who is pregnant) which was very unpleasant. the room was very nice however there were guests talking very loud in the corridor during the night (between 5 to 6am) for about an hour which was very disturbing. I complaint about this when checking out.

Great modern hotel with full facilities directly connected to the airport so it is very convenient.

I like the convenience of the restaurant being open late with outstanding service,.

Slept well, handy for airport , nice breakfast with good choice

Nice people. Dirty windows. Construction noise. AC does not function.

Second stay, and would gladly go for a third. within yards of terminal, nice rooms, super comfortable bedding and hard to beat breakfast.

Very disappointed, bed not comfortable, washroom too small. Breakfast not too many choices. Front desk bad service provided. Only thing is close to the airport.

Service with shuttle bus, closeness to airport for overnight stay.

Great room, quite with no airplane noise, large breakfast buffet new modern hotel

Very convenient for an airport stop over. Breakfast was also very good.

Great hotel

Great location opposite terminal 1. Good size rooms and good service. Fast internet and everything you need in the room. Gym and sauna are also good.

Great airport hotel Very comfortable rooms No downside

Excellent hotel well located if you want to be close to the airport but too far from the city.

Very near to airport terminal 1 ,by walk 5min. Vwey good hotel for travelling in early flight.

Across the street from Guangzhou Baiyun airport. They have a golf cart buggy to drive you and luggage to the front door

Meeting at Arrival Terminal 2 was a great service. Facilitating access to the hotel shuttle ( we were a group of 10 Pax arr late evening). Check in was a bit chaotic but staff was courteous. Access to Terminal 1 is a breeze.

Beautiful Hotel so close to the Airport but heard nothing Would highly recommend 😁

Hotel is very convenient to the Guangchow Baiyun airport

It was great

It’s an airport hotel. Room was fine, comfy bed. We had an executive room which included breakfast but we were told it wasn’t included so turned away. Same thing happened in the lounge. Service extremely slow. Knowledge of hotel by staff was awful, they couldn’t tell us room rates or when the shuttle bus runs from the hotel to the airport. Apparently there is a schedule which we were not given. Very disappointed.

Great hotel next to Guangzhou Airport

Great hotel next to Guangzhou Airport, the room are well appointed, clean and comfortable. The restaurants have great food and the everything is impeccable clean.

Convenient as it is right next to the airport

Room is nice and very convenient to stay there to take an early flight.

Clean and comflrtable. Check in was smooth. Ice cream was good.

Very easy to access the hotel from the airport. A great solution if you need to fly out in the morning.

Pullman at CAN is a big 5 stars quality hotel, we have stayed here many times for our late arrival and early departure flights. It sits in the middle of terminal one, walk over is few minutes, but further away from terminal 2, china southern terminal, you'll need to take a shuttle bus. Rooms, bathrooms and all facilities are first class all the way. I give it bad rating this time because my room was in the new club buildings, at the end of a very long and twists hallway with 2 elevator transfers, awful at the end of a long business day. be sure to request for room close to elevator, or give up club room, request to be in original 2 wings. Pullman is an airport hotel, there is absolutely nothing near the hotel within 30 minutes.

Renovation noisy and dusty. I left my belonging in the room but not body write to me take about anythink.

For transit passengers through Guangzhou, Pullman Baiyun Airport Hotel would be the best choice in terms of convenience. This property is well maintained, and staff are helpful and friendly. Choice and quality of food and beverages in the 2 restaurants are quite good and reasonably prices. There is a relatable regular shuttle service (every 20 minutes) that runs between the hotel and airport.

Nothing, nothing, nothing..... terrible. They turn off the A/C at 3am!

It is a 5-star hotel, great location just walk to terminal and Pullman also offers free shuttle bus going to the airport so you don't need to walk to terminal.

The room was awesome. I loved the buffet great. It was really convenient to get to the airport. But I wish the shuttle to the hotel came more frequently

Great location near the airport, excellent for business travel.

Perfect & excellent location ! Clean atmosphere & friendly staff !

Pick this hotel. You won't regrets. Reasonable price and Worth your time to stay. Amazing customer service.

Excellent service. Lounge and food were excellent. Warm welcome at the front desk。

Puzzling

It’s funny to find the mini bar empty for a 5 Star Hotel coupled with a sign that says “outside food is not allowed to enter the hotel”. Can’t understand the rational of these 2 things.

Great location for transit or early/late flights. Clean, comfortable and pleasant looking room. But bath tub is too small and shallow, even for my Asian small body. Shuttle bus to T1 and T2 is every 20 min. 2 restaurants in hotel, but many eateries in airport. It’s only a few minutes walk to T1. Go to level 3, walk out the door, short passage way, cross the road and you reach T1 check-in departure area. Really convenient for business travellers who are on tight schedules.

Everything was perfect for me. I enjoyed the note kind not of Jammy in charge of the room cleaning

Was told my room was not ready when I checked in at 10:45pm !!!The room I was assigned instead had no cold water in the shower/tube area !!!!. Took a very long time to check in since only 2 out of 5 staffs at the reception desk were actually doing the jobs. Not impressed with this hotel overall.

Staffs are very friendly and helpful. We were able to check in early in the morning and check in and out procedures were easy. The room is clean and quiet.

Good stay

Great stay as usual, 2 am closing time for room service

Great service but would like a Nespresso machine

Wonderful service, my usual go-to in Guangzhou, although sometimes the rooms didn’t have a Nespresso maker, it would have been nice to keep it consistent between rooms

Beautiful property, excellent service.

A short walkway from the airport makes it very convenient to stay here before or after you fly. The rooms that overlook the swimming pool are all smoking rooms, so the design of the place does have a flaw.

Nice property, good breakfast buffet, close to airport