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06 Apr 2025
Sunday
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07 Apr 2025
Monday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at PrideInn Hotel Raphta in Nairobi (Muthangari), you'll be a 5-minute drive from Sarit Centre and 5 minutes from Westgate Shopping Mall. This hotel is 3.6 mi (5.7 km) from Nairobi National Museum and 4 mi (6.4 km) from Nairobi Railway Museum. Stay in one of 98 guestrooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Nairobi? This hotel has 431 square feet (40 square meters) of space consisting of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Hotel policies

No elevators

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 12:00 PM
Check-in by: 8:00 PM
Minimum check-in age: 18
Check-out by: 10:00 AM

Cleaning and safety practices

  • Essential workers only - NO

Important information

You need to know
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately KES 1200 for adults and KES 900 for children
  • Airport shuttle fee: KES 30 per person (one-way)
  • Airport shuttle fee per child: KES 30 (one-way), (from 5 to 18 years old)
  • Rollaway bed fee: KES 3040.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

English

Chinese (Mandarin)

French

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Gym

Entertainment

Non-smoking

Business facilities

Banquet facilities

Transportation services

Accessible facilities

Other

Concierge services

Airport transportation (surcharge)

Conference space

Barbecue grill(s)

Coffee/tea in common areas

Breakfast available (surcharge)

Laundry facilities

Garden

Safe-deposit box at front desk

Multilingual staff

Free newspapers in lobby

Picnic area

24-hour front desk

Porter/bellhop

Limo or town car service available

Wedding services

Wheelchair accessible parking

Number of restaurants - 2

Conference space size (feet) - 431

Conference space size (meters) - 40

Number of meeting rooms - 3

Free reception

Conference center

Number of bars/lounges - 1

Number of coffee shops/cafes - 1

Free parking nearby

24-hour fitness facilities

Outdoor furniture

Wheelchair accessible (may have limitations)

Hotel reviews

6.2
Fair45 Verified Reviews
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Cleanliness7.2/10
Service6.8/10
Comfort6.6/10
Condition5.8/10
location6.6/10
Neighborhood7.0/10
Amenities6.0/10
8/10
Excellent
Verified traveler, 25 Mar 2020
hotel-logo-v2.pngTraveller

Good location

Very comfortable and near to co working spaces nearby.

4/10
Poor
Verified traveler, 25 Oct 2019
expedia-logo-v2.pngTraveller

Most of the times that I have stayed at Pride Inn have been perfectly fine. But this time, the hotel was hosting a major event while I stayed there and they were unable to control the group that was staying at the hotel, which was about 10 very loud and VERY drunk rugby teams from all over the world. Guests were complaining about naked men in their hallways and the hotel was not able to do anything. The event was in the central courtyard which all the rooms face, and likely continued until early in the morning.

10/10
Exceptional
Verified traveler, 31 Jul 2019
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Honest review

Amazing. really was great to be there. The staff are so efficient and they always try to meet all your needs.

8/10
Excellent
mkenya, 13 Apr 2018
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Very nice and secluded space.

Good access to westlands and town. quiet and tucked away from noise and commotion.

2/10
Poor
Business Travel, 08 Jul 2017
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Not Ideal

The internet service is virtually non existent The food is not great The hotel is not worth the money The staff in the restaurant are very nice

8/10
Excellent
Verified traveler, 17 Jan 2017
expedia-logo-v2.pngTraveller

GREAT HOTEL WITH EXCELLENT AMBIENCE

IT'S A BEAUTIFUL HOTEL WITH GOOD GARDEN & EXCELLENT AMBIENCE. ENJOYED MY STAY

6/10
Fair
MIRZA EJAZ, 09 Sep 2016
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Quite comfortable stay. However, food quality from kitchen needs to improve to a great degree.

8/10
Excellent
clive, 30 Aug 2016
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It was fine, a bit hard to find, quiet leafy neighborhood. Woken up by some loud employees shouting at 5.00am outside our window..

6/10
Fair
Verified traveler, 13 Aug 2016
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Basic but clean.

A basic, but clean hotel. Rooms have a fan - no A/C, no mosquito nets. Fan was loud so I could not keep it on at night. Walls are thin - TV in next room, doors opening and closing was easily heard.

4/10
Poor
Paresh, 30 Apr 2016
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Not enough favilities compared to the room charges

The staff tried to do their best but they lacked basix housekeeping skills. The hotel charged heavily conpared to the facilities provided. Food was average in taste.

2/10
Poor
Verified traveler, 01 Mar 2015
hotel-logo-v2.pngTraveller

Disappointing...Do not stay here.

Pride Inn is VERY hard to find (there are actually 3 pride inns on rhapta road). None of the taxi drivers know where it is. After finding the first two, we were told the correct one was the third one, and then the staff came running out to tell us that the third one (where we were booked) was fully booked and that there was no accommodation there and therefore had to settle on the second. Very disappointing indeed. I would urge travelers to avoid this hotel until they get their act together.

6/10
Fair
Hal, 23 Feb 2015
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Do Better fo $90/night

Rhapta road full even tho i had a confirmed reservation. Sent me to PrideInn Lantana--no hot water the first night.

4/10
Poor
Helen, 30 Nov 2014
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Not as described or pictured

I made a Reservation more than 6 months in advance, but they were surprised by our arrival. The front desk clerk scrambled to find a room for us. We were taken to an old (original?) room with two bare florescent bulbs on the ceiling, peeling paint, and just generally run down. It was nothing like the rooms pictured on the website. The breakfast area was pleasant and the food okay.

6/10
Fair
Verified traveler, 14 Nov 2014
expedia-logo-v2.pngTraveller

Friendly Staff

We were only here for one night and it suited our needs. The room felt a bit tired, though it was a good size with a fridge and sink. It also felt secure. The view from our room was not good as we were looking at the bins, however we were on the ground floor. The mosquito net over the bed was lying on our heads and feet until we moved the bed and stretched the net to keep it tight. The shower didn’t look great but it was hot and powerful enough. We didn’t really get to see the surrounding area as we were only there for one night as part of a flight transfer, we did take a short taxi ride to eat at Fogo Gaucho Churrascaria which we recommend going to. The staff were all friendly and helpful. The buffet breakfast was excellent, plenty of choice of fruit, cereals, hot food and juice. There is a chef there that will cook eggs for you however you like, I had scrambled and they were superb. Travelling to and from the airport can take longer than expected due to a serious amount of traffic on the roads. There is also car parking spaces.

10/10
Exceptional
Gill_C, 01 Oct 2014
hotel-logo-v2.pngTraveller

It does what it says on the tin - smiley face

Given that it's in Nairobi not London, the service, facilities, food, cleaniliness and professionalism and friendliness of the staff was excellent. Great value for money, you're getting what you pay for. I'd recommend it to friends. As a lone female I felt safe and comfortable in the hotel. The area appeared fine but I didn't have time to venture out during the day and wouldn't go out at night alone anyway.

6/10
Fair
DTaylor, 11 Sep 2014
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good one night stop off

This hotel is good for a one night stay when arriving from a late flight or needing to leave for an eary flight Good breakfast and pleasant staff

10/10
Exceptional
Varad, 20 Aug 2014
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Fantastic stay for couple of days

Very friendly staff. Amazing breakfast. It has a little swimming pool as well.

6/10
Fair
KHAN, 14 Aug 2014
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Average hotel

There was almost no water coming in washing basin ( just drops of water )and shower water was also very less and very hot there was no way to mix and make it better.It was not fixed even after complain, room was clean but due to just next to main gate there was regular noise from gate opening closing upto even after mid night . I will not recommend this hotel.

4/10
Poor
Daniel, 15 Jun 2014
expedia-logo-v2.pngTraveller

Advertised different to reality

The website presents a reasonable room but the reality was a disappointment. Although the room was spacious, it was old, musty and the bed was 2 singles bolted together. The advertised 21inch plasma TV was a crappy little box. While the restaurant and breakfast was ok, the menu items were not always available. Still, the staff were generally helpful.

4/10
Poor
Rainmaker, 23 Apr 2014
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Be careful which room you choose

We were pleasantly surprised with the price and size of the rooms we were allocated, On arrival, we discovered the rooms were disgusting suites which were unsafe and dirty. Nothing worked. Be very careful about the room you accept. The rooms we were eventually allocated where modern and clean.

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