Friendly and helpful staff, very welcoming. Had a great stay, kids loved the pool and walking distance to the beach.

MUST READ! Please do your research prior to booking this hotel, extremely unfortunate as the location is prime. We arrived at the hotel an hour prior to check in, flew in from Canada and were a bit jet legged. We were dropped off from airport at Porter House , went to get our bearings and potentially leave our bags prior to a beach walk till check in time. We noticed open liquor on the counter, we were approached by a male staff member who initially engaged in conversation. However the tone and behaviour of the man changed alarmingly from passive aggressive, to insulting before becoming intimidating and threatening. As medical and law professionals who deal with confrontation daily, we were immediately threatened by this hostile behaviour. He then stated to each of us individually that he “doesn’t like us” and “to leave and never come back”. We exited the facility as per directed by the staff member as did not want to trespass on the property, we also began fearing for our safety. He stated we would be refunded in full. We immediately left and reported this to Expedia who played the non bias mediator until provided further details. More research has shown this is a chronic ongoing issue with this staff member , and we are currently in contact with multiple agencies who have assured action will be taken and it has been escalated to higher levels then normal reporting lines/reviews ongoing investigations. Not a safe place to stay. Raja or Roger, commits the offence of fraud.

The property is in a good place of Phuket, if you rent a motorcycle which is available on site, you can go just about anywhere in the area, you might need a motorcycle regardless of where you are in Phuket.

Great place. Will stay again. Owner very responsive on WhatsAPP and worked to meet every need.

It was very dated but clean. No elevators though. Get a lower floor if you don’t like stairs

Better service and quality elsewhere

No frills, old, run down, lukewarm shower, no elevator, European owned/operated, no 24/7 front desk, hallway lights turn off at night and poor service. Booked 7 days ended up checking out early and only stayed 3. Overpriced for what you get here. Look elsewhere. Owner runs and operates everything but lacks attention to detail and Thai style service.

The people of Porterhouse are both friendly and helpful. We were able to save money and enjoy many more excursions/activities thanks to the knowledge and contacts arranged by the manager. We had flight issues and the manager IMMEDIATELY contacted an agent and had us sorted out. The location is quite convenient at the top of Patong beach. There is a variety of restaurants and shops close to Porterhouse. After tout fatigue when walking around Bangla road, etc, it is nice to have an oasis of peace and quiet. I was traveling with family and without friends but now consider the owner to be a friend. How many hotels provide you with friendship as well as a place to sleep and shower?!?!

Staff was friendly. The room was reasonably priced and the location is great.

Pool and outdoor shower are nice. Convenient parking. Common areas were clean. Pool can get rather load.

I like the location of the hotel. Far from noises and very near to family mart and 7-eleven. This hotel is right beside Novotel Hotel. The room is just sufficient for me that did not require hot water to drink because water heater to make hot drinks not provided. There's no hair dryer too. I like the hot shower. The room is clean, but there's one time a cockroach appeared. Probably from the neighbor, because I saw there's a dumping site right next door. But this hotel is still clean. I really love the friendly staff. Very helpful. One staff,a guy, didnt catch his name though, he helped to call my tour agent without me asking him to do maybe because he saw us waiting for two hours already. Do thank him for me!

Value for your money

Hotel manager apart from being super friendly and helpful is a true professional at what he does. Good size pool for a swim and cool down. Great views of the sea from upper rooms. Liked it so much extended my stay by 2 weeks. Was very quite in rooms so easy to sleep in if you wanted to.

Nice hotel, close to the beach.

The hotel are surprisingly nice. Locations are great, close to the beach and inside the main city.

I never had a bad experience like this before.

Hotel was so smelly, basin was leaking, toilet seat was broken, shower was in terrible state. I just ask the hotel owner for tea bags and sugar, first we had a conversation that turn in to arguments and he told us to leave now and he was swearing and he was so rude to me my children were scale. This was a hotel Patong Hotel. Never had experience this before if I can help it I wouldn't give any stars.

Relaxing stay at a Beachside hotel

The location was great. Only 2 minute walk to the beach. The pool and hotel was clean.The service was fantastic. The amenities were good .Parking for motor bike. Everything worked ,airconditionig worked well. Im very happy we stayed at Poter house.

Top

Hôtel confortable,personnel accueillant, piscine,location de scooter, plage vous êtes en 30secondes à pied,7 eleven à côté restaurant salon de massage thaïlandais,je recommande

Ne vous fiez pas aux mauvais commentaires l'hôtel est bien situé il y a tout ce qu'il faut faut autour pour passer de bonnes vacances

Had Juniorsuite ( 2 Bedrooms ). No window, bathroom is a nightmare. Showering is in the room, always wet. The whole apartment is like a cave. Oldest furniture. Poolwater dirty and cloudy

Рядом с пляжем, в стороне от суеты

Отель рядом с пляжем, в шаговой доступности всё необходимое, ходили Вернером пешком разок до Дженсейлота. Понравился бассейн. Как перевалочная база- замечательно.

Enchanté en tout point de l’hotel, mais déçu de votre part car en faite, ce n’était pas l’hôtel et le patio de vos images avec vue sur mer ( ce qui n’était pas le cas ) donc grâce à la gentillesses des propriétaires et du personnel , j’ai passé de belle vacances. Mais je suis très déçu de la conformité de votre site concernant la véracité de vos photos. Désormais je me passerai donc de vos services et négocierai mes vacances moi même et en direct. Avec mes salutations.

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