Room not clean

Front office Staff was very helpful and polite. Cleaning was zero, bathroom was full of hair when we enter the room

I had a fantastic stay at the Port Bosphorus Hotel! From the moment I arrived, the staff was incredibly responsive and helpful, promptly addressing any questions or requests I had. Their excellent communication made my experience smooth and stress-free. The accommodations were spotless, with a perfect balance of comfort and style. One of the highlights of my stay was the breathtaking view from the restaurant—it was absolutely stunning and added a special touch to every meal. Overall, the Port Bosphorus Hotel exceeded my expectations with its clean facilities, attentive staff, and excellent service. I highly recommend it to anyone visiting Istanbul!

Perfect location for catching a cruise ship. Great restaurant on the top floor with very nice views.

Rooms are small

Nice place, just opposite main ships terminal, which is very convenient. Place is updated, modern inside, rooms large, bed very comfortable. Plenty of outlets to charge / desk and lamp in room, so to do some work if desired. Small fridge and safe in room as well. Arrived around 11 and was allowed early check in. All in All liked the place and recc with no reservations...Nice place.

The hotel location is excellent, walking distance from Galataport. Staff were very helpful and friendly.

Excellent location! Good price performance!

Ok

The property is in walking distance (20-25 mins) to many tourist locations and was conveniently located just a few hundred meters to the tram station that took you to many sites such as the Hagia Sofia, Blue Mosque, etc. The staff did not orient us about many of the hotel facilities and amenities as well as dining options. So, I cannot say what the hotel has and does not. The property is on the main road and the noise from outside does affect your room. The property was clean and well maintained and safe. Overall if you are looking for a modest accommodation in close proximity to all sites and trams, this is a pretty good location.

Very impressed with this hotel. Location and staff exceeded my expectations. Breakfast was amazing and beautiful view from the top level restaurant. I’d recommend this hotel to anyone visiting Istanbul for the first time.

Staff was very attentive

Staff amazing!!!

Super clean, comfortable hotel.

Near to cruise terminal, tram and restaurants

Chose hotel for access to Galataport where our Viking cruise was departing from. Staff and hotel wete excellent.

Location to cruise port is great. Staff was very nice and room was very clean. Great location

easy access, friendly and polite staff the breakfast was good but not perfect as was almost the same every day

Perfect stay in a very good location

Everything was perfect, very quiet room as requested and great service at breakfast and dinner

The Bosphorus was a lovely place to stay. The staff were very helpful, always friendly. We stayed in the deluxe room which was lovely, big and very clean. Only took 15 to 20 minutes to walk into town, or make use of the tram that ran by outside. The restaurant/bar at the top of the hotel was lovely looking out over Istanbul and the river flowing through. Pretty at night all lit up. The hotel was opposite where the cruise liners park up overnight. The only downside to our stay was the roadworks outside. One night there was also drilling at 2am. I'm sure this won't be ongoing, just while they complete their roadworks.

The room was great and the head waiter at the restaurant was exceptionally good.

It is one of the best hotels I have visited. The location is beautiful, the room is clean and comfortable, the staff there were friendly and good, the breakfast is great and the view was beautiful. I loved this hotel and I am sure that I will repeat the experience

Very handy for Galataport just across the road for cruise

My flight was canceled and couldn’t enjoy it.

This is my second time spending holidays at this property. I enjoy the All-Inclusive, and the views to the sea are amazing. The property could benefit from some renovations. The A/C in our room was not cooling property and the temperatures outside were 37 Celsius. It is very convenient for visiting the Ancient City of Ephesus and Virgin Mary’s House.

Nice hotel, good location, spectacular view

Very nice location. Comfortable room. Good buffet breakfast with a spectacular view.

Absolutely avoid this hotel

Our recent stay at your hotel was unfortunately marred by a series of unpleasant experiences. The receptionist we encountered was not only unhelpful but also quite rude. To our dismay, he assigned us a room with a view of a useless hallway (totally ridiculous). When we requested a different room, hoping for a more enjoyable stay, we were offered a room with a basement window. Needless to say, this felt incredibly claustrophobic and significantly impacted our comfort level. This entire experience was quite disappointing and left us feeling frustrated. We would appreciate it if you could address this issue with the staff and offer some form of compensation for the inconvenience

It was located well, staff gave excellent service Nothing was too much trouble

Good stay

The rooms were quite large for Europe. The breakfast was decent. The front desk was quite helpful.

Staff at reception (Mustafa and others) were exceptionally supportive and helpful

Large, well-decorated rooms. Staff was extremely helpful with scheduling events. Right across the street from the main Istanbul cruise terminal with a large mall with excellent restaurants and shopping.

Buffet breakfast on top floor was extensive with fresh ingredients; something for every taste. Room was spotless and appeared to be recently renovated.

Hotel helped arrange paid transportation from airport; we were going on a Viking cruise and our ship was right across the street!

Love this hotel

The staff is amazing!! Nice, clean, quiet hotel in a great location.

Great location and great hotel

Nice location amazing stuff very clean

القرب من منطقة غلطه بورت اسواق ومطاعم ومشي

Good place

Mustofa was fantastic in assisting me to my cruise ship point and INVALUABLE IN FINDING MY LOST BAG AT SECURITY. IT SAVED MY 35 DAY TRIP FROM BEING A DISASTER SINCE ALL ID. CREDIT CARDS. AND CASH. PLEASE TELL HIM THANK YOU FROM ME.

It was clean, quiet, friendly and helpful staff and walkable to major attractions and cruise ship.

By far the best customer service I have received anywhere ever!

Our experience could not have been better. This hotel was everything I was looking for and the staff was friendly and helpful throughout our stay. They helped me set up transportation from the airport, held my luggage while I went sightseeing after checkout, and they are directly across from the Cruise Port so extremely convenient. It's only a few minutes from 2 different tram stops, and the restaurant provided quick, friendly service and a good variety of food for both dinner and breakfast. Would definitely recommend and would stay there again if I am ever back in Istanbul.

Location is very good

Excellent

Excellent location , tourist places are very closed

Was a good experience

Excellent location , price wise good choice , reach breakfast ,at restaurent with breathtaking viue In brief I like it

5 stars for the location and the staff! The reception was sooo friendly and so accomodating to me. They made my stay really great!! The location is right next to the port shopping centres and so many restaurants and bars. Safe and high end area

They put pillow menu but all 4 pillows was the same. Rooms was very old not good condition

The receiption people teached us to use public transportation and made us very enjoy Istanbul city.

The hotel's location is great. I liked the fact that it was across from the Galata port. I had multiple issues though. the most important one was the sexual harassment calls that I received during the first day of my stay. someone kept calling my room asking for S**. I was travelling with my sisters and it was terrifying for us. I kept going to the front desk and they wanted us to move our room instead of investigation and kicking the guest out. I had already emptied my luggage and settled in the room and they expected me to pack my things again and leave which I wouldn't because I had plans that evening to meet my friends. I disconnected the room phone till the next day. The second issue was that i booked this hotel because its a VIP through Expedia but when I got their they told me that they wont upgrade my room even if they have the availability. I called Expedia and they tried to tell me that its upon the hotel approval. I pulled the VIP footprint and read it to the customer service representative and asked her to transfer my call to a supervisor. The supervisor couldn't resolve the issue with the hotel and they send me $200 voucher. the hotel walls are really thin and can hear everything that happens in the hallways. I wouldn't stay in this hotel even if its 10$ a night.

The hotel’s location is perfect The rooms are clean

location is outstanding.

Hotel is not even 2 stars. Staff are very rude and could understand English.room smells very bad.

The pillows are a bit too big. It would be nice to have two different types of pillows on the bed. One smaller and softer and the ones you already have there. The room is very spacious, larger then most hotel rooms. The breakfast is incredible. One of the best I have seen at a hotel. Staff are extremely polite and helpful. One of the best locations in Istanbul. Can’t go wrong staying at this property. Parking is limited so be sure to request this at reservation.

loved it

The room service was a little bit slow.

It was good but I didn’t receive notification flight delayed today

Great location. Room was comfortable, quiet and had good air conditioning. Excellent breakfast buffet with friendly staff.

The hotel is very clean and the location is amazing. Staff are very friendly and helpful.

The bed was was small even I couldn’t sleep good

The hotel is a pretty good hotel and rooms with a partial sea and the mosque views are the best. The hotel had very friendly and helpful staff. An excellent shopping/dining mall on the other side of the street is fantastic as long as no cruise ship is docked. Unfortunately, the area is a very busy after 11:00 am. But morning & evening are great. Overall we liked this hotel and the surrounding area.

All of the staff were extremely friendly and helpful. The hotel arranged our transportation for us and offered information and packages for tours. The location is excellent for dining in the new Galataport district and only a short walk or train ride from all of the historical attractions in Istanbul. Hotel breakfast was excellent and you can't beat the views. My only complaint is that the rooms are a little humid and the washrooms have a musty smell due to poor shower design and drainage. Because of the humidity the wallpaper was peeling in the washroom. The entire building is newly renovated but in older buildings the plumbing and ventilation can always be an issue.

Nice place

Kind and helpful staff. Rooms

4 days at Istanbul

COVID times, but excellent service! Stayed there 4 days with my family. Did love it! Perfect place for walking and shopping! Little noise from the street, else it was very good hotell!

Not worth what we paid. Rooms are extremely dark and basically there is not many amenities. Breakfast was ok though.

Poor pillow & lights problem

Poor Pillow & Lights problem in the room or hotel policy?

Excellent service

Location

Poor customer service

It was not good at all i ask for 2 single bed they refused i was with my mum age 83. Breakfast was good. I checked out went for shopping and my mum stayed in lobby 2hours later i came with taxi and pick my mum went and airport. On the way to airort taxi driver had call from his office hotel asking for commission wow. So its not good experience at this hotel.

The front receptionist was extremely helpful and friendly. The room had a traditional Arab perfume smell, I’m sensitive to strong smells so caused me headache the whole time was there. Over all the hotel was very nice with good security and I loved the breakfast with a sea view.

One of the best hotel i stay so far. Bir crowded location but beautiful hotel

Staff was very helpful and friendly. Only complain I have on pillows. Such hotel should have different pillows, currently using in rooms are extremely big and very difficult to sleep. I stayed 4 nights but without sleep.

Port Bosporus

Good service, friendly staff, good location.

Great property in a very good location. 15 minute walk from Taksim and tophane tram st is 2 minute walk. Absolutely great staff and cleaners are so sweet and always keen to help and never disturb. Overall very satisfied even tho we stayed in a standard room.. ❤️Thank u all

Very nice and clean facility with helpful staff. It has been my goto place in istanbul for the past few years.

It was very convenient for sightseeing. In the shower there was no shower Curtis and water went all over the place. Towels were very old and rough. Staff was very friendly and kind. Excellent breakfast

Very good service friendly staff

stayed at big room have sea view (really cannot see bc of construction front) and galata tower view on the other side. service is good. ilker helped us from beginning to end. moved our luggage to the room and got a taxi to the airport at the end

Great place, excellent service.

This is the third time we have stayed at Port Bosphorus Hotel, and we have loved it. Friendly helpful staff. Great comfortable rooms. Close to tram stop and water front. Good walk to Galata via interesting street with boutique shops, cafes and antique stores. They stored our luggage for a few days while we explored Stafranbulo. Great place, excellent service.

It was anyways kept clean and great customer service with a smile always

Best hotel amazing service extremely friendly staff very helpful reception and such an amazing location, one happy customer and will come back over and over again .

Fabulous hotel

Friendly staff. Modern and comfortable. Breakfast was excellent. Train stop a short walk away. Lovely view from the restaurant. Would stay here again.

Good clean hotel in good location with easy transport links

The property was nice and near public transportation. It was also quiet and peaceful with professional staff

It was nice and clean. It was convenient with a restaurant on the rooftop and a spa downstairs.

Everyone at the hotel was so friendly and helpful. We also got an upgrade to a room with a view of the ocean. That was really kind of them and much appreciated because it was not expected or demanded. The room was really clean and nice. The fridge has 2 free water bottles for us. We prepaid for the breakfast and the breakfast buffet was more than we expected. It was great and delicious. And the view from the restaurant on top of the hotel for the breakfast was just beautiful. I would definitively stay at this hotel again. It is close to public transportation and close to everywhere we wanted to go.

amazing location, great customer service, right on the bosphorus

It’s very close to everything tram stop is not faraway. Reception Staff is not very helpful.

Proximity to the main sights and public transportation is right across the street.

I liked most probably the place is okay. Didnt like most of the staff at reception since they have been very restricted regarding visitors and the way they spoke one of them to me also breakfast meed big improvment very little variety one time i asked for plain omlete when there wasnt any plain omlete there in the buffet and asked to pay extra charge for that!! And i did pay.

I like smile and helper reception with prepare two adjacent sea views rooms . Clean and modern quite rooms Close to tram station and taxi Like varieties of breakfast with nice sea views

bad services and bad breakfast Extremely bad room service Not after customer satisfaction Management is not around.

Hotel was very clean when u needed something every inch of detail was thought off.

Location and view from the room was great. Roof top restaurant was nice..

Rooms were not ready. Laundry is extremely expensive. Staff are not the most pleasant.

Cleaniness, good location close to attractions. Some staff are not very helpful though.

Great place to stay!

Very nice and newly built hotel. Excellent rooms and tasty breakfast. I will definitely like to stay at Port Bosphorus Hotel on my future trips to Istanbul.

Average breakfast no variety each day, really small standard rooms, and construction outside spoils the view on Bosphorus

The rooftop restaurant/lounge has a wonderful view (if the roof and/or windows are closed ask the maitre de to open them) and the food (we ate there 3 nights in a row) was excellent. Istanbul is never quiet, however, there is new 24 hour a day construction directly across the road from the Port Bosphorus. All in all we would stay here again.

Great hotel

We changed 3 hotels in Istanbul & Port Bosphorus is the best. Rooms are spacious, clean, modern & cozy. All the staff are super friendly, professional & ready to help at anytime. The location is great too; a walking distance from many attractions. Value of money is great. And for Arabs, there are Arabic channels on the tv, in addition to the Turkish of course. Thanks for the great stay & I would definitely book again once I visit Istanbul..