Courtyard by Marriott Phuket, Patong Beach Resort

9.0

Wonderful

147 Guest reviews

9.0

Wonderful

147 Verified Reviews

Read all reviews

Cleanliness9.2/10

Service9.2/10

Comfort9.0/10

Condition9.0/10

Amenities9.2/10

The check-in process and the initial refusal to honour the all inclusive offer we had prebooked that was only overturned by the duty manager because he "couldn't find proof" in the booking that it wasn't booked for all three guests left a bitter taste. The implication was very clear that he was saying the booking was somehow invalid. Eventually he 'let it go'. There is some retraining needed on front desk and the duty manager involved. Im stark contrast the staff everywhere else in the hotel were amazing for our whole stay from kids club to restaurants they were amazing. The food itself in the restaurants was of very high quality, and the service was.likewise so

Great location 2 min walk to beaches.

El hotel es espectacular, usualmente iba al Marriot que está en Merlin, pero de ahora en adelante solo iré a este. La ubicación es perfecta, y no es ruidoso para estar en Patong -como uno se imagina-; me Encantó todo, la cercanía a la playa tan solo cruzando la calle, el recién inaugurado club Endless Summer está hermoso, buena música, buen ambiente. Del otro lado por la Rat Uthit Song Road se puede caminar a muy buenos restaurantes y cerca al Jungceylon. Si hay disponibilidad el upgrade de habitación es increíble. Y por supuesto el desayuno ni que hablar, excelente con muchísimas opciones, cocina local, western, chinese, Hindi. El customer service de todos sus colaboradores perfecto como siempre. Es por lejos el Mejor hotel en Patong.

Great stay and great staff

The hotel is in good condition,very clean and maintained very well . Restaurants are really good and food is delicious. Staff are very nice and polite, one of nicest people I ever met. Only one thing that I didn’t like is how they handle guests that purchased All Inclusive package. It is very confusing, because there are separate menus for All Inclusive guests and some employees didn’t know how to handle it.

Awesome resort, friendly staff, great dining options , otop market across the road. Stayed in the pool excess room and it was in a quiet part of the resort with its own swim up bar. Only downside about the room which wasn’t a big deal for me is the room was a bit outdated and the aircon wouldn’t go below 23 degrees. Definitely recommend this resort and I’ll be staying here again.

The staff were all amazing, very friendly and welcoming. The resort was always spotless clean.

Facilities and cleanliness were excellent. The only downpoint is the peak breakfast time is mayhem. The breakfast team do a great job organising residents. But some nationalities don't believe queueing applies to them and just walk in and sit at a table. Avoid 9.00am to 10.00am for breakfast if possible. Otherwise, a great hotel.

El hotel es excelente, las habitaciones muy cómodas, algunas un poco lejos del desayunador pero nada grave. Hay habitaciones remodeladas y otras no pero las más antinguas están perfectas. Hermosas piscinas. El desayuno es excelente con gran variedad. La zona de Patong es muy fea y sucia. Si vas en familia o con intención de descansar con buenas opciones grastronómicas yo pararía en Kata o Karon beach. Si tu decisión es Patong este es el hotel indicado.

Very convenient location to beach, Bangla Road and shopping. Nice pools.

Good

One of the best in all Phuket territory

Amazing hotel: great location, great food and service, great employees very helpful and always smiling; great amenities

Great staff. Little Oasis in the madness of Patong.

Stayed with my partner for 3 nights. Loved it here. The resort and pools are beautiful. Buffet had something for everyone. 3 minute walk to the beach behind the property. Walking distance (5-10 mins) to all the action but a nice quiet resort tocome back to sleep.Highly recommended

Lovely hotel set in beautiful gardens. Fantastic food options for breakfast, lunch & dinner

Relaxing.

We chose this hotel as its very near beach and the active nightlife areas. But it provided a little oasis of peace and quiet and the pool was great.

Excellent place to stay! Awesome for the kids with the kids pool area. My partner kept saying unreal it was. So it must of been good!

Great service from being greeted at the entrance, being helped with my luggage’s and given all the information I needed from Spy during the check-in process. Jimmy always kept my room super clean just as it was when I first arrived.

Clean and comfortable room. Pools and grounds were well maintained. Staff always helpful and polite. Decent range of options for breakfast/drinks and snacks.

The extensive number of staff was most impressive. There were always a large number of employees waiting to assist you for any number of things. It helped make my visit to a foreign country almost seamless. Jane was there to help me with every thing I needed. A big thank you to her.

Over all a great place to stay, especially for location! Next time I’d choose a room with a bigger bed. The double feels smaller than an Aussie double and is a squeeze for two standard adults. Housekeeping was exceptional! Buffet breakfast was also fantastic!

We loved this place overall – fantastic pools and facilities, great location just by the beach at the quieter end, excellent breakfast buffet, friendly staff. However, we booked the hotel specifically because we were 2 adults and a 10-year-old and they advertised a room with 2 double beds. These “double beds” were so small that it was a major challenge to fit two adults into one. The photographed room was misleading as to their size. We asked to be given a room with bed sizes more appropriate for the 3 people we had booked and paid for. And the staff promised to come back to us to tell us when another room came available but they never did. We chose to deal with the cramped conditions over spending any more of our holiday time chasing down staff to get their help.

Awesome

Nice resort very friendly staff

Spacious rooms very clean and quiet

Great option amongst other hotels in Patong. Lovely location with access to so much including great dining options, Patong beach, night life, bangla night market and more.

Nice place , good service

Good

Have stayed here many times before and received a free room upgrade (Thank you). Liked the recent renovations.

Love this hotel

The hotel is perfect for a family. The pool is amazing. Food is great and the kids club is great for little ones. Happy I choose this hotel and I would come again.

Room was left with the garbage after cleaning and the sink wasn’t cleaned. Hotel is clean and modern.

Excellent location! Very friendly staff.

Very small room

😊

Well located on a quieter stretch of Patong but yet has easy direct access to the beach, numerous F&B options and walkable to Jungceylon Shopping Center. Hotel grounds and rooms are well maintained and comfortable, especially for the new refurbished blocks. Only minor complaint is that check-ins are usually busy around late afternoon and I had to wait on two separate occasions I stayed here.

The staff are beyond helpful. We missed our luggage from our flight from Philippines and the staff that tend us gave his best to offer help. Location is safe. Walking distance to some shopping place. I recommend the place.

Loved this resort!

Excellent

Excellent Hotel and very helpful and professional staff. I am a regular at this hotel and it never disappoints.

The location is convenient. Walking distance to the beach, lots of pool and kids friendly activities within the hotel. Things to improve: the information transfer from Expedia to the hotel is missing. When booking via Expedia, special request has been made in the note; whereby prefer to have two rooms with connection link or side by side. However when checkin, the message was not known to the hotel at all.. Thus the family has to separate into two levels.

Blind pick if it fits your budget

immediately fell in love with the hotel and the decision at first sight. The location is amazing. Rooms are really great, clean. I wanted a king bed but the double beds were comfy enough for me to compromise without changing the room with the possibility of losing on the best view in the hotel. I arrived early in the morning (8am arrival flight to phuket) the reception staff (Belgis) queen of shiba made sure to prepare my room asap and by the time i reached the beach and explored the pools it was ready way earlier than normal check in time so I give the hotel team full credit for the hospitality and swiftness in action. A hotel worthy of the Marriot brand name.

조용하고 한적하며 해변에 바로 접근할 수 있는 통로와 다양한 깊이의 4개의 풀장. 그중에 어린이용 풀장이 있는점. 워터슬라이드도 있고 즐길거리가 많았어요. 조식도 괜찮았고 몇몇 매뉴는 매일 바뀌더라고요. 전체적으로 만족스러운 숙소였습니다. 10살 딸아이기 집에가기 싫다며 울먹였었죠 ㅎㅎ 저도 또 가고 싶네요.

Not bad

Excellent

Excellent hotel. Very comfortable. All staff extremely helpful. Would highly recommendx

3/4 if the property is under renovation but, still they have a beautiful hotel but, there was a few things. I didn’t like being put into an adjoining or lockout room but, it was ok till the last day of our stay when they put a guy in the other room that was a loud talker. We had to move rooms butt, the room they did give us was so much better than the one we had been living in for 4 nights!! On the ground floor. All in all it was a nice stay

Amazing spread at breakfast. Polite and extremely attentive staff. Loved the views of the water and the sunsets. I recommend this property whole heartedly.

Beautiful property

We had a great trip... so central for everything.

I spent very relaxing two weeks in this Hotel, surrounded by beautiful, tropical gardens and flowers. I hope, I will be back!!!