It was quiet and convenient

I Love the accessibility to the beach, we'll be back for sure

Bad day at Black Rock Hotel!

It was a reservation gone bad, for sure! Continuous long line to check in Unfriendly front office Wrong room given to me No assistance to check out my reservation Dealing with it in the rain, getting dark I had to go to another hotel...

Maria at the front desk was an absolute joy to work with. She helped my fiancé and I figure out everything that we needed to have a great and enjoyable vacation. We will definitely be back.

Very good Beach front property. Very convenient and easily accessible all attractions nearby.

The property is old. My room had a funny smell to it. It was extremely smaller than the pics portray. I booked partial ocean view, but got a view of the parking lot and. The shower had mold. The only things I did liked about this property are that it sits right on the beach side, less than a minute walk to the beach. The bed was very comfy too. But then I paid cheap I got cheap.

Limited parking added to extra fees

Not impressed.

When I got to my room, the door sticks and it had looked like someone broke into it at one point. When I walked in, at first glance, I wasn't impressed. It definitely didn't look like this pictures on the website. But I got to give them credit, it was clean. The bed was a Murphy bed and it was okay. The kitchen and the bathroom were small. The bathroom shower didn't work because of a missing shower lever. Maintenance came and fixed it, but when I went to take a shower there was no hot water. And they don't put cooking or eating utensils in the rooms. You have to call down to the front desk and go pick up kitchen supplies. I'm only giving it three stars because it was clean and the staff was friendly.

The common areas are very dirty.

I was not informed until the day of our rental of all of the extra fees. Hot water took a very long time to get warm and there was no heat

Very nice settings near beach and fun places to visit nice food and bands and nice bike ride near beach

The room had an unpleasant smell, which made my stay uncomfortable. I won’t be returning. The only positive was the convenient walking distance to the beach.”

Paradise Hollywood beach

Room wasn’t bad. The original room given didn’t match the description so i had to complain and get room i paid for. The check in line was out the door and only 2 people working.

It was filthy dirty and dangerous! The door to our room was off a narrow allie way. In case of fire there was no way out. Impossible to find the lobby to check in. The door to the room showed signs of having been forced open with a crow bar! Terrible experience. There was black mold on the bathroom baseboards that was simply painted over.

Overall a very good staying experinece with family

Beachfront room was very nice.

Getaway

My wife and I were on the hunt for the perfect escape, and we hit the jackpot! We found ourselves in an amazing spot that exceeded our expectations. It’s a peaceful oasis, beautifully clean, and semi-updated, making it the ideal retreat. Plus, we’re just a stone's throw away from a vibrant selection of restaurants and bars along the boardwalk. It’s exactly where we needed to be for an unforgettable getaway!

Right in boardwalk , finding office seemed tricky. 1 desk for multiple neighbor hotels. Nice Kittchette/ too

all good

Right on the beach, easy check in

Great location. Literally by the water. Could use new mattresses and pillows.

I would not recommend this place to anyone who likes to travel to have quality and relax. Long check-in line, rude staff, old building.

Run down roach motel stay away dated looks like scarface times horrible

Good services

Excellent location.

Primo location! Room was directly on the boardwalk. Far enough from local bars to be quiet. Cleanliness could be stepped up a bit. Called 2X then went to office for clean towels. Finally located housekeeping. Keys were deactivated prior to checkout. Went to office 2X to get into room to retrieve my luggage. 1st time, key was still not active. Still, a great location.

Rude front desk, flooding to the entrance, no assistance or concern from staff. Arrived early off of a cruise - explained my situation asked if we could store our luggage until check in time- would not assist or accommodate. Very dated, went next door and stayed at the Marriott. The Marriott is an amazing property! Highly recommend!

Very unsafe location. Be prepared for drug dealers hanging out outside your doors , screams and fights going on until 4am . Breakfast is an embarrassment, 2 stale bagels and cereal that’s all you get to choose from, food handles very unsanitary too. Never stay again

Location its great, place need few updates in shower drains, everything was great!! I definitely will be back!

The toilet wasn’t flushing properly. And the kitchen sink wasn’t working. Some of the outlets weren’t working. Closet doors were falling apart. Main door not working property. Parking hotel spaces were not properly identifiable.

Close to bars beach and restaurants

What is a bait & switch Not the rooms we viewed online! Didn’t even end up in the same hotel name ended up in the Neptune. Apparently owned by the same people after he put us in the room he came back and said oh you were supposed to have a dinette, showed me a different room. There was one queen bed, and a couch that I guess my 90 year old mother was supposed to sleep on so we had to say no. It looks like her door had been kicked out before because we could not deadbolt it from the inside. There was a 1 inch gap you could see outside. The one window with a view was so salt ridden that you could hardly see through it. The bathroom sink was disconnected from the wall and there was about a 1 1/2 inch gap. The blind was smaller than the bathroom window so you can come in and get a good luck while you were on the toilet from outside. The only good thing about it was the one minute walk to the beach. I have pictures if you want to see them.

Great place to stay on the beautiful beach

The apartment worked well for us very clean. The weekend got loud fyi

Property is very outdated and not very clean. There’s old appliances and the walls are falling apart. Only good thing about the property is being steps away from being on the beach itself.

Excellent hotel.

Very dirty, air condition was a window box unit on the wall…

My husbands watch was left behind. We called immediately and the watch pinged at that location. It was difficult to get a hold of house keeping and an answer as to where the watch was. I called everyday it wasn't until 3 days later the front desk said NO they didn't find it. It pinged and still pings there.

My room was supposed to have an partial ocean view, that was nonexistent. The parking is hit or miss, they give you a map with numbers not building names. Good luck finding your place. The office is always a nightmare, be prepared to wait no matter what time you go. I could say more but I will stop here.

Room was super dirty, when reached the front desk, they were super rude, I left the property the other day

Ok but expensive for quality of room and too noisy !!

Not staying again

Not worth the money or head ache close to beach Yes that’s the only plus. No dishes in room called said had to request so I did they said they were bringing them they never did therefore paying for kitchen was useless. Make sure you bring $ on a card for dep ( I can not put any specific pricing on here)and be prepared to pay parking and a service fee. If you decide to extend your stay you will repay service fee if you book online. It is nice to know this before booking for budgeting and That is why I’m writing this for others to know. They do not care in the least about service but $ is their focus. Also you will check in at a different building something to note fortunately our taxi driver was patient. Then you will go a few blocks to your room the pool is in a different building which with all the hassle we simply didn’t use. The breakfast is fruit cereal toast juice nothing worth rushing to get there between 8-9 which is also another building. If you have mobility issues the stairs are very inclined. If the beach being close is your only concern definitely book. If you want what you pay for do yourself a favor and save yourself the head ache.

La propiedad tiene una buena uvicacio pero la areas comunes necesitan mantenimiento, la piscina estaba sucia y las housekeeping no pasaban por la avitacion a ver si querias el servicio o no.

Great location

Good place to visit ,Near Beaches

Great experience

Don't waste your time , very meh

Office directions are just a bunch of signs telling you to go right. No real direction. Room pictures are for each lot, not the actual room....so I received a room that was not what I was intending to book, very misleading and irritating. The beds are not very comfortable and the pillows were tough and lumpy, we had a king bed and had small pillows. The kitchenette had a busted up sink, the bathroom shower faucet was falling off, and the doors all had loose kick plates , so they were very tough to open. The overall vibe was bad from the start and I was mad I didn't get what I paid for.

It was alright. Place could of used a rug at the front door, as the floor was sandy,when I got into the room. Also the window in the kitchen had painter tape on it & the warm still got into the room.

It was dirty. There were bugs. There is three palmetto bugs, and a lizard inside of the room. There was dirt all over the bed. There was dirt all over the bathroom. The toilet wasn’t flushed. The bedding was all piled up in the top of the bed and the replacement room Was just as dirty. I saw staff member yelling at another guest at the hotel because they asked for coffee five minutes after she locked the gate even though she still had coffee out there I was very concerned that the argument could explode and all of the guest in the patio area, which was Two or three people at every single table were staring. Over very dirty I told the management he offered my kids lollipop. very unhappy.

Muy mal estado la habitacion, baño, la entrada llena de agua por el Aire Acondicionado, la escalera horrible, todo mal, no se lo recomendaria a nadie, el colchon horrible al igual que las almohadas

I couldn't sleep well the fire alarm was making sound beep.beep every five minutes. Very sad night. Walls and windows need remodeling urgently on safe mode windows. Cleaning so so.

It’s a good place

Love the beach

Location awesome

I loved that when I walked out my door the beach was right in front. Beautiful view. The room had everything needed including kitchen essentials.

Beware! Don’t stay here

Beware! Pics are fake! Place looks like it’s falling apart . Nothing like the pictures , dirty and scary looking. Nasty place thank god it was only one night

Location, location, location! We can overlook A LOT of small details because the location was so amazing. Overall... we loved our stay and would recommend to others. Did I mention the location was great?

Good

We first Arrived and the room we booked was over booked? Or not available. But still got charged the same for a smaller room and one that didn’t look nearly the same to photos listed also wasn’t an ocean view or partial ocean like I booked. Some of the tiles would bend when you walk on them, the bathroom door looked like it was punched and was cracked with a hole, also the door was dirty. One sheet one the bed had a cigarette burn or had a hole burned into it. Only plus to my trip was a 1 minute walk to the beach and could walk around the board walk.

Great views of the ocean .. nice area to walk around .. great dining in the area. Our room was cute nothing fancy but location and views were amazing. Steps away from the beach!!

They overcharge you once you get there there was no pool as they advertise. Parking is extra is not free parking. It’s just for one hour clean disgusting safety. I fell hurt myself for a step that they don’t even have a sign is the worst hotel ever.

Additional fees at check-in

I was greatly surprised when I checked in for my stay at the property. I was unaware of an additional $59 PER night service fee charged by the hotel. This greatly increased the cost of the stay. Hotels.com did not disclose this additional fee. It’s hard to comparison shop when booking if there are hidden fees. On a positive note, the room was very close to the beach and restaurants.

Mala recesión en el personal que te recibe en recesión

Go elsewhere

The bathroom ceiling leaked for 2 days. There was something dripping from the top deck in the entrance door. It dripped on my head every time I walked in or out of my room. There was black mold on the wall around the window air conditioner. The windows looked like they hadn't been cleaned in a year. A cockroach the size of a half dollar ran across my floor. The woman who checked me in gave me a hard time.

The check in experience was saved by the person who checked me in, however the other person a lady with an extremely bad attitude for a front desk.

This place was nasty. No blinds under the curtains. Doors did not shut completely. Place seems unsafe.

I got what I expected. I was next to the beach, I could cook in my room, and I had continental breakfast included. The room has an air conditioner and a fan, which is good.

Booked accommodations for 6 adults. Received a room with one king, one queen and NO sofabed. Had to make do. The unit had a limited stovetop as a KITCHEN, with no plates, urensils, cups or anything remotely related. They claimed thise items were to be p rovided ONLY upon request. Parking AVAILABLE (not included) at 18 per day per car, plus rax etc. According to the checkin instructions and the website, continental breakfast was served OFFSITE from 8-10am. They opened from 8-9am serving 23 hotels from that one location. Will never book again.

Beachfront Motel

The proximity to the beach and the cost was excellent. The quality of the room was ok.

Paid for parking, came in late and parking was full. Told to park at my own risk… FALSE ADVERTISING, NO POOL ON PREMISES.

Location is perfect, simple all you need at an amazing rate right near everything you need.

Front desk 👍and room clean👍

Great location.

Great location. Crappy internet. Needed mats to dust off sand

Beach

The room and location was great. Check took over and hour.

Beware if your flight is delayed!!!!!

This place is not accommodating what so ever!!! My flight was delayed for Storm. I emailed and tried calling the hotel. No response from email and phone is fax. Tried to check in and they wouldn't let me check in to my room since I didn't get there by the end of check in time the night before. I told them that I emailed them and to check their inbox. He was not having any excuses what so ever even though I had documentation from the airlines. I contacted hotels.com to get my $700.00 back but the hotel told them no for refunding. So disappointed with their service. And my credit card company is handling this transaction.

Never received my deposit back..