Pan Pacific Whistler Mountainside

9.2

Wonderful

941 Guest reviews

9.2

Wonderful

941 Verified Reviews

Read all reviews

Cleanliness9.4/10

Service9.2/10

Comfort9.0/10

Condition9.0/10

Amenities9.2/10

They need to invest in carpets lots of stains .. damages furniture

Very convenient ski in/ski out location.

Excellent stay

Fabulous staff including the desk staff and the cleaning staff (Hermesh was amazing) and the location couldn’t be better, right on the slopes. Out room was quiet and very well appointed and the beds are really comfortable. I particularly appreciate linen that actually fits the bed and nice pillows.

Great spot, prime location.

Great ski hotel

Can’t beat the location of this hotel. Great, convenient parking directly underneath if you can get one of the limited spaces. Unbeatable view of slopes while enjoying one of two hot tubs! I’m not sure where/why soundproofing of rooms is being advertised. We stayed in a village facing room on the 6th floor and still readily heard street noise, not enough to be a major issue but certainly noticeable. Our only disappointment occurred one evening when requesting a shuttle to the upper village for a dining reservation that was in 15min. We inquired at front desk and they informed us that it wouldn’t be a problem, even asked if we would mind being dropped off a bit early. We waited in the lobby for 10-15 minutes to then be told they shuttle wasn’t going to make and asked if we wanted them to call a cab for us. We chose to walk and fortunately we didn’t lose our spot for dinner.

Na

Not good as few years ago and not clean bed, small is bad compared price this time really disappointed

After a really hard day of skiing it was nice to only walk a short distance to the hotel. Plus I think they have the best hot tub swimming deck in the main village .

Location, location location!

Good hotel

Comfy bed, great location, pool and hot tub are the highlight.

Great location

Best place in whistler to stay!

Housekeeping did an amazing job keeping the room clean!!

Comfortable and friendly

Great location

Excellent customer service!

The location was good and close to everything

Hotel location in Whistler Village was amazing. Close to ski runs and shopping and dining.

Staff is amazing.

This stay blew all of my expectations out of the water. They truely went above and beyond to make it a fantastic stay. We will be visiting again soon!

Close to lifts

Very clean, friendly staff and great location

Best place to stay in Whistler

Best place to stay in Whistler.

Groovy

I booked this hotel for the swimming pool and hot tubs. They were closed for the entire time I was there due to some issues that were not shared. Yes I understand technical issues come up but the hotel should be giving its clients some free hotel nights or something to compensate for the swimming pool being closed.

The hotel has potential, but the we kept finding hairs in the room, bath robes, towels, and the dish cloths were dirty. The gym was very small, and the pool and hot tub was not operational. So we couldn’t use those features. The front desk told us we had a mountain side veiw, which we did not, and they doubled charged us our deposit…. I’m sure I’ll get it back but lacks organization. We asked for a to go coffee cup and the receptionist at the desk could not understand. When I showed her a photo she just simply said no they don’t have a to go coffee cup. Which I find very hard to believe. The only thing we seemed to enjoy was the shuttle service.

Good

great location

Fantastic property right next to gondola, beautiful views of the mountain.

Nothing fancy

Super clean and cozy. The amenities were great and the service was very friendly. We could see the ski lift from our room, which was exciting, but we could also hear the music from a nearby restaurant. I don't recall hearing it after we went to bed around 10pm. Super close to everything in Whistler village. Would absolutely stay here again.

This place is the best do clean staff are beyond great

Good

Helpful staff, beautiful view

Awesome staff!

One of the elevators were down. Otherwise it was good. Bathrooms smaller and outdated. Some of the furniture also scuffed. Bed super comfy. Clean. Convenient to the village.

0

Only one elevator working was a bit difficult thats all

Staff cleaned room daily above and beyond expectations. Parking spots are very tight in parkade. Overall very positive stay.

Great overall

Excellent amnenties, perfect location, spa, pool and steam room were brilliant.

Nice place. Great staff, cozy accommodations, close to everything.

Beautiful suite, lovely and clean, front desk staff ( Peace) amazing

Pretty good and cheap studio, super convenient, and it has valet parking. Just make sure the studio room has a hidden bed, lol

Awesome hotel for a girls weekend. Two bedroom suite and upgraded to a higher floor. Space was perfect. We enjoyed being so close to all the action and yet still able to relax. Great girls weekend!

I loved the place, mountain view suite, very beautiful, enjoyed the stay.

The room was perfect- well appointed, great amenities, very clean, friendly and helpful staff- we loved our stay and wish we could have stayed longer!

Greatest location at any season in Whistler. Room was very clean however the bathroom wasn’t. The service was not at all what I would expect at a Pan Pacific. The valet parking wasn’t inexpensive and had to wait almost a full 30 minutes for my vehicle to be retrieved .

The staff were extremely helpful and accommodating.

We felt welcome the moment we drove up to the hotel! The valet parking attendant was so friendly & accommodating, the front desk staff outstanding in their friendliness & helpfulness! Our room was lovely, clean, bed was comfortable. Overall the room had all the creature comforts we required! Our only issue was the sign by the pool saying wet floor. The sign should have been inside in the walkway leading to the weight room. The laminate floor was very slippery & my wife took a fairly significant fall. Luckily no broken bones but some bruised pride for sure! Overall an awesome visit & we will definitely return.

Very clean beautiful layout great view. Would recommend this property.

V good

Overall Excellent!

Great stay at the Pan Pacific M tainside in Whistler. Service throughout was very attentive, friendly and professional. Resort location is fantastic. Cleaner than clean! Pool area is great for kids and adults. Older resort so new carpets would be welcome but overall an excellent stay.

The quality of the room, service, and amenities are all excellent. The parking spaces are a bit narrow.

We had a great stay. Easy walking access to lots of shopping and restaurants. The pub in the hotel was excellent, with a nice outside patio. And we especially liked the free parking since we were driving an electric car!

Hotel is very comfortable and the rooms are very clean and spacious. Staff are very polite and helpful. Location is very central and walkable.

Great central location

excellent stay

very good excellent customer service well appointed hotel

Staff very friendly and helpful

Loved everything about our stay! The pool and gym facilities are great and the bed is perfect!

We had an excellent stay at the Pan Pacific Mountainside. Everything was fantastic, and we would definitely return if we have the opportunity.

.

Great location, great facilities.

Strategic location, no free guest parking.

Very nice place for a family vacation!

The room was well appointed with the necessities and very comfortable. We enjoyed the pool and hot tub as well.

Amazing stay, definitely coming back here. So close and central for everything.

Amazing hotel

Nice hotel and very happy with room

We had friendly staff helping us throughout our stay. They also have a secure place to keep your mountain bikes/ski gear! We’ll be back.

Great Location. Room and rest of areas very clean. Staff very helpful. The parking spots for self park are very narrow and small and quite difficult to easily park.

Wonderful place to stay. Close to everything. Wonderful staff. Enjoyed our stay! Thank you

all parking is a premium daily fee

Great experience!

Clean, beautiful property, steam room, pool and hot tub were excellent. Very convenient to walk to restaurants and shops

Great location!!

Great place to stay

Excellent

Walking distance to everything

Great location but would like the room service & Dublin Inn kitchen beyond 10 p.m.

Olivia was so helpful

We loved its location - right next to Whistler Gondola and walking trails. Staff is also amazing and provides shuttle.

Pan Pacific Mountainside Hotel is one of the best hotel in Whistler. Amenities are top notch and staff are accommodating. We really enjoyed our stay.

Nice hotel in Whistler Large, clean room. Outdoor swimming pool, hot tub and gym. Walking distance to cafes, restaurants, bars, gondolas

The bathroom sink drains very slowly.

Given the small size of the room, we never felt cramped. The utilization of the space and diversity of amenities offered (kitchenette, fire-place, wood-trim, wooden blinds) was top notch. Rooms were truly separated enough to allow warring children to find their own space - which saved everyone's nerves. Concierge information at the front desk was welcome as well.

Everything was great

Aesome!

It had a nice location in Whistler.

Right at the base of Whistler chairlift

Great hotel

We had a great stay. The bed was so comfy, it was like sleeping on a cloud. The couch was very nice but not the most comfortable. Our room overlooked the mountains so we had a great view.

Great hotel

We had a great stay. The bed was so comfy, it was like sleeping on a cloud. The couch was very nice but not very comfortable. Our room overlooked the mountains so we had a great view.

Spacious and clean room, close proximity to village/shops.

Parking stalls are very tight. Room was very dusty, woke up very congested and itchy skin (I have a dust allergy). Could not even touch the couch because of how dusty it was.

Great location, but the hotel is showing its age for the price.

Great location

Excellent

Excellent

Day at Whistler

Amazing hotel. Everything was nice. Comfortable bed, nice kitchenette, full fridge, small living area! The lobby is a nice place to hang out too and service was helpful, friendly and professional!