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18 May 2025
Sunday
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19 May 2025
Monday
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2 Adults - 0 Child
1 room
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Hotel Description

Located in Whistler (Whistler Village), Pan Pacific Whistler Mountainside is a 4-minute walk from Whistler Mountain Bike Park and 5 minutes by foot from Audain Art Museum. This eco-certified hotel is 0.6 mi (0.9 km) from Whistler Blackcomb Ski Resort and 0.6 mi (0.9 km) from Whistler Olympic Plaza. Make yourself at home in one of the 121 air-conditioned rooms featuring fireplaces and LCD televisions. Rooms have private balconies. Kitchens are outfitted with refrigerators, ovens, and stovetops. Wired and wireless internet access is complimentary, while iPod docking stations and cable programming provide entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Hotel policies

No rollaway/extra beds available

Green Key Global

LGBTQ friendly

Professional property host/manager

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 4:00 PM
Check-in by: anytime
Minimum check-in age: 21
Check-out by: 11:00 AM

Cleaning and safety practices

  • Contactless check-out is available
  • Cashless transactions are available

Important information

You need to know
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Guests will receive an email 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
21
Optional fees
  • Fee for cooked-to-order breakfast: approximately CAD 20 to 30 per person
  • Self parking fee: CAD 32 per night (in/out privileges)
  • Valet parking fee: CAD 38 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Ukrainian

English

French

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Non-smoking

Banquet facilities

Accessible facilities

Other

Elevator

Concierge services

Shopping on site

Fireplace in lobby

Hiking/biking trails nearby

Ski storage

Breakfast available (surcharge)

Laundry facilities

Safe-deposit box at front desk

Multilingual staff

24-hour front desk

Porter/bellhop

Express check-out

Ski-in/ski-out access

Mountain biking nearby

Steam room

Wheelchair accessible parking

Number of restaurants - 1

Number of meeting rooms - 2

Number of outdoor pools - 1

Number of hot tubs - 2

Bicycle rentals on site

Self parking (surcharge)

Valet parking (surcharge)

Number of bars/lounges - 1

Ski passes available

Pool sun loungers

Terrace

Electric car charging station

Banquet hall

Vending machine

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible concierge desk

Wheelchair-accessible van parking

Valet for wheelchair-equipped vehicle

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible fitness center

Wheelchair-accessible on-site restaurant

Wheelchair-accessible lounge

Well-lit path to entrance

Stair-free path to entrance

Pool access ramp on site

Hotel reviews

9.2
Wonderful942 Verified Reviews
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Cleanliness9.4/10
Service9.2/10
Comfort9.0/10
Condition9.0/10
Amenities9.2/10
10/10
Exceptional
Hugh, 08 Feb 2025
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Great ski hotel

10/10
Exceptional
Patricia, 07 Feb 2025
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Can’t beat the location of this hotel. Great, convenient parking directly underneath if you can get one of the limited spaces. Unbeatable view of slopes while enjoying one of two hot tubs! I’m not sure where/why soundproofing of rooms is being advertised. We stayed in a village facing room on the 6th floor and still readily heard street noise, not enough to be a major issue but certainly noticeable. Our only disappointment occurred one evening when requesting a shuttle to the upper village for a dining reservation that was in 15min. We inquired at front desk and they informed us that it wouldn’t be a problem, even asked if we would mind being dropped off a bit early. We waited in the lobby for 10-15 minutes to then be told they shuttle wasn’t going to make and asked if we wanted them to call a cab for us. We chose to walk and fortunately we didn’t lose our spot for dinner.

10/10
Exceptional
Sulejman, 05 Feb 2025
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Na

6/10
Fair
Helena, 25 Jan 2025
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Not good as few years ago and not clean bed, small is bad compared price this time really disappointed

10/10
Exceptional
Derek, 23 Jan 2025
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After a really hard day of skiing it was nice to only walk a short distance to the hotel. Plus I think they have the best hot tub swimming deck in the main village .

10/10
Exceptional
Laura Renee, 22 Jan 2025
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Location, location location!

10/10
Exceptional
Lingyun, 16 Jan 2025
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Good hotel

10/10
Exceptional
Tyson, 14 Jan 2025
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Comfy bed, great location, pool and hot tub are the highlight.

8/10
Excellent
WENJING, 07 Jan 2025
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Great location

10/10
Exceptional
Evan, 04 Jan 2025
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Best place in whistler to stay!

10/10
Exceptional
James, 01 Jan 2025
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Housekeeping did an amazing job keeping the room clean!!

10/10
Exceptional
Vince, 27 Dec 2024
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Comfortable and friendly

8/10
Excellent
Andrew, 26 Dec 2024
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Great location

10/10
Exceptional
Tamara, 21 Dec 2024
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Excellent customer service!

10/10
Exceptional
Tian, 20 Dec 2024
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The location was good and close to everything

10/10
Exceptional
Roxanne, 19 Dec 2024
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Hotel location in Whistler Village was amazing. Close to ski runs and shopping and dining.

10/10
Exceptional
John, 18 Dec 2024
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Staff is amazing.

10/10
Exceptional
Chase, 17 Dec 2024
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This stay blew all of my expectations out of the water. They truely went above and beyond to make it a fantastic stay. We will be visiting again soon!

10/10
Exceptional
john, 16 Dec 2024
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Close to lifts

10/10
Exceptional
Hussein, 14 Dec 2024
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Very clean, friendly staff and great location

10/10
Exceptional
Viktoriya, 09 Dec 2024
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Best place to stay in Whistler

Best place to stay in Whistler.

10/10
Exceptional
Andrew, 07 Dec 2024
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Groovy

6/10
Fair
Anthony, 04 Dec 2024
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I booked this hotel for the swimming pool and hot tubs. They were closed for the entire time I was there due to some issues that were not shared. Yes I understand technical issues come up but the hotel should be giving its clients some free hotel nights or something to compensate for the swimming pool being closed.

4/10
Poor
Stephen, 04 Dec 2024
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The hotel has potential, but the we kept finding hairs in the room, bath robes, towels, and the dish cloths were dirty. The gym was very small, and the pool and hot tub was not operational. So we couldn’t use those features. The front desk told us we had a mountain side veiw, which we did not, and they doubled charged us our deposit…. I’m sure I’ll get it back but lacks organization. We asked for a to go coffee cup and the receptionist at the desk could not understand. When I showed her a photo she just simply said no they don’t have a to go coffee cup. Which I find very hard to believe. The only thing we seemed to enjoy was the shuttle service.

10/10
Exceptional
Ara, 04 Dec 2024
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Good

10/10
Exceptional
zenghua, 02 Dec 2024
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great location

10/10
Exceptional
Leigh, 30 Nov 2024
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Fantastic property right next to gondola, beautiful views of the mountain.

6/10
Fair
BALWINDER, 28 Nov 2024
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Nothing fancy

10/10
Exceptional
Jenascia, 26 Nov 2024
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Super clean and cozy. The amenities were great and the service was very friendly. We could see the ski lift from our room, which was exciting, but we could also hear the music from a nearby restaurant. I don't recall hearing it after we went to bed around 10pm. Super close to everything in Whistler village. Would absolutely stay here again.

10/10
Exceptional
Janet, 24 Nov 2024
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This place is the best do clean staff are beyond great

10/10
Exceptional
raman, 19 Nov 2024
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Good

10/10
Exceptional
Majidreza, 17 Nov 2024
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Helpful staff, beautiful view

10/10
Exceptional
Maricel, 16 Nov 2024
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Awesome staff!

8/10
Excellent
Tara, 15 Nov 2024
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One of the elevators were down. Otherwise it was good. Bathrooms smaller and outdated. Some of the furniture also scuffed. Bed super comfy. Clean. Convenient to the village.

4/10
Poor
Naveen, 14 Nov 2024
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0

10/10
Exceptional
Peter, 13 Nov 2024
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Only one elevator working was a bit difficult thats all

10/10
Exceptional
MARLIN, 13 Nov 2024
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Staff cleaned room daily above and beyond expectations. Parking spots are very tight in parkade. Overall very positive stay.

10/10
Exceptional
Sarah, 11 Nov 2024
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Great overall

10/10
Exceptional
Sukhvinder, 11 Nov 2024
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Excellent amnenties, perfect location, spa, pool and steam room were brilliant.

10/10
Exceptional
Leah, 08 Nov 2024
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Nice place. Great staff, cozy accommodations, close to everything.

8/10
Excellent
Valla, 02 Nov 2024
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Beautiful suite, lovely and clean, front desk staff ( Peace) amazing

8/10
Excellent
Zihao, 26 Oct 2024
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Pretty good and cheap studio, super convenient, and it has valet parking. Just make sure the studio room has a hidden bed, lol

10/10
Exceptional
Gail, 25 Oct 2024
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Awesome hotel for a girls weekend. Two bedroom suite and upgraded to a higher floor. Space was perfect. We enjoyed being so close to all the action and yet still able to relax. Great girls weekend!

10/10
Exceptional
Avneet, 23 Oct 2024
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I loved the place, mountain view suite, very beautiful, enjoyed the stay.

10/10
Exceptional
Erin, 23 Oct 2024
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The room was perfect- well appointed, great amenities, very clean, friendly and helpful staff- we loved our stay and wish we could have stayed longer!

8/10
Excellent
Deanna, 22 Oct 2024
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Greatest location at any season in Whistler. Room was very clean however the bathroom wasn’t. The service was not at all what I would expect at a Pan Pacific. The valet parking wasn’t inexpensive and had to wait almost a full 30 minutes for my vehicle to be retrieved .

10/10
Exceptional
jodi, 18 Oct 2024
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The staff were extremely helpful and accommodating.

10/10
Exceptional
Winifred, 18 Oct 2024
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We felt welcome the moment we drove up to the hotel! The valet parking attendant was so friendly & accommodating, the front desk staff outstanding in their friendliness & helpfulness! Our room was lovely, clean, bed was comfortable. Overall the room had all the creature comforts we required! Our only issue was the sign by the pool saying wet floor. The sign should have been inside in the walkway leading to the weight room. The laminate floor was very slippery & my wife took a fairly significant fall. Luckily no broken bones but some bruised pride for sure! Overall an awesome visit & we will definitely return.

10/10
Exceptional
Robert J, 14 Oct 2024
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Very clean beautiful layout great view. Would recommend this property.

10/10
Exceptional
M, 14 Oct 2024
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V good

10/10
Exceptional
Teresa, 14 Oct 2024
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Overall Excellent!

Great stay at the Pan Pacific M tainside in Whistler. Service throughout was very attentive, friendly and professional. Resort location is fantastic. Cleaner than clean! Pool area is great for kids and adults. Older resort so new carpets would be welcome but overall an excellent stay.

10/10
Exceptional
Jihee, 13 Oct 2024
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The quality of the room, service, and amenities are all excellent. The parking spaces are a bit narrow.

10/10
Exceptional
Verified traveler, 09 Oct 2024
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We had a great stay. Easy walking access to lots of shopping and restaurants. The pub in the hotel was excellent, with a nice outside patio. And we especially liked the free parking since we were driving an electric car!

10/10
Exceptional
Kendra, 07 Oct 2024
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Hotel is very comfortable and the rooms are very clean and spacious. Staff are very polite and helpful. Location is very central and walkable.

10/10
Exceptional
Amanda, 07 Oct 2024
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Great central location

10/10
Exceptional
Verified traveler, 06 Oct 2024
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excellent stay

very good excellent customer service well appointed hotel

10/10
Exceptional
Michelle, 05 Oct 2024
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Staff very friendly and helpful

10/10
Exceptional
Rebecca, 03 Oct 2024
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Loved everything about our stay! The pool and gym facilities are great and the bed is perfect!

10/10
Exceptional
Marina, 02 Oct 2024
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We had an excellent stay at the Pan Pacific Mountainside. Everything was fantastic, and we would definitely return if we have the opportunity.

10/10
Exceptional
Stan, 01 Oct 2024
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.

10/10
Exceptional
Emma, 30 Sep 2024
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Great location, great facilities.

10/10
Exceptional
Rico, 30 Sep 2024
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Strategic location, no free guest parking.

10/10
Exceptional
Maria Clarez, 30 Sep 2024
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Very nice place for a family vacation!

10/10
Exceptional
Kristin, 30 Sep 2024
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The room was well appointed with the necessities and very comfortable. We enjoyed the pool and hot tub as well.

10/10
Exceptional
Shawn, 29 Sep 2024
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Amazing stay, definitely coming back here. So close and central for everything.

10/10
Exceptional
Manoj, 29 Sep 2024
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Amazing hotel

Nice hotel and very happy with room

10/10
Exceptional
roxanne, 22 Sep 2024
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We had friendly staff helping us throughout our stay. They also have a secure place to keep your mountain bikes/ski gear! We’ll be back.

10/10
Exceptional
Anil, 15 Sep 2024
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Great Location. Room and rest of areas very clean. Staff very helpful. The parking spots for self park are very narrow and small and quite difficult to easily park.

10/10
Exceptional
Jimmy, 11 Sep 2024
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Wonderful place to stay. Close to everything. Wonderful staff. Enjoyed our stay! Thank you

10/10
Exceptional
James, 11 Sep 2024
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all parking is a premium daily fee

10/10
Exceptional
Navdeep, 08 Sep 2024
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Great experience!

10/10
Exceptional
Ester, 08 Sep 2024
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Clean, beautiful property, steam room, pool and hot tub were excellent. Very convenient to walk to restaurants and shops

10/10
Exceptional
Brad, 03 Sep 2024
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Great location!!

8/10
Excellent
Carlo, 03 Sep 2024
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Great place to stay

10/10
Exceptional
Gagan, 02 Sep 2024
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Excellent

10/10
Exceptional
Sharon, 30 Aug 2024
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Walking distance to everything

8/10
Excellent
Randhir, 28 Aug 2024
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Great location but would like the room service & Dublin Inn kitchen beyond 10 p.m.

10/10
Exceptional
Pat, 24 Aug 2024
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Olivia was so helpful

10/10
Exceptional
shefali, 20 Aug 2024
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We loved its location - right next to Whistler Gondola and walking trails. Staff is also amazing and provides shuttle.

10/10
Exceptional
Ethel, 19 Aug 2024
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Pan Pacific Mountainside Hotel is one of the best hotel in Whistler. Amenities are top notch and staff are accommodating. We really enjoyed our stay.

10/10
Exceptional
Kenneth, 19 Aug 2024
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Nice hotel in Whistler Large, clean room. Outdoor swimming pool, hot tub and gym. Walking distance to cafes, restaurants, bars, gondolas

8/10
Excellent
Gerry, 16 Aug 2024
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The bathroom sink drains very slowly.

10/10
Exceptional
Greg, 13 Aug 2024
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Given the small size of the room, we never felt cramped. The utilization of the space and diversity of amenities offered (kitchenette, fire-place, wood-trim, wooden blinds) was top notch. Rooms were truly separated enough to allow warring children to find their own space - which saved everyone's nerves. Concierge information at the front desk was welcome as well.

10/10
Exceptional
Eduardo, 11 Aug 2024
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Everything was great

10/10
Exceptional
kim, 11 Aug 2024
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Aesome!

8/10
Excellent
Edgar, 07 Aug 2024
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It had a nice location in Whistler.

8/10
Excellent
Jerry, 05 Aug 2024
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Right at the base of Whistler chairlift

10/10
Exceptional
Susan, 05 Aug 2024
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Great hotel

We had a great stay. The bed was so comfy, it was like sleeping on a cloud. The couch was very nice but not the most comfortable. Our room overlooked the mountains so we had a great view.

10/10
Exceptional
Susan, 05 Aug 2024
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Great hotel

We had a great stay. The bed was so comfy, it was like sleeping on a cloud. The couch was very nice but not very comfortable. Our room overlooked the mountains so we had a great view.

10/10
Exceptional
Allison, 01 Aug 2024
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Spacious and clean room, close proximity to village/shops.

6/10
Fair
Harjot, 29 Jul 2024
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Parking stalls are very tight. Room was very dusty, woke up very congested and itchy skin (I have a dust allergy). Could not even touch the couch because of how dusty it was.

8/10
Excellent
Jonathan, 29 Jul 2024
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Great location, but the hotel is showing its age for the price.

10/10
Exceptional
Kevin, 25 Jul 2024
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Great location

10/10
Exceptional
MK, 25 Jul 2024
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Excellent

10/10
Exceptional
William, 24 Jul 2024
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Excellent

10/10
Exceptional
Gabriela, 23 Jul 2024
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Day at Whistler

Amazing hotel. Everything was nice. Comfortable bed, nice kitchenette, full fridge, small living area! The lobby is a nice place to hang out too and service was helpful, friendly and professional!

10/10
Exceptional
Derek, 23 Jul 2024
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Great property and pool area

10/10
Exceptional
Shawn, 23 Jul 2024
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This was an amazing property for access to shopping, eating, bars and most of all mountain biking! We could not have been closer to the lifts!

8/10
Excellent
Beena, 22 Jul 2024
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The rooms need an upgrade, especially the beds and pillows. My back and neck was very sore. Definitely the pillows and bed needs an upgrade. For the name "Pan Pacific" honestly was not the best experience I have had. We always stay at the Westinn but unfortunately this time around there was no availabilities so thought we would try PP Mountainside, was disappointed with the room. The pool was lovely with amazing views, so definitely enjoyed our day sitting and relaxing by the pool Some pool service would be a good idea for you guys to add.

4/10
Poor
Conor, 22 Jul 2024
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For a four and half star and it five star hotel this place needs some work. Very old. Two elevators to service the entire hotel, sunday am wait times of ten minutes to get on the elevator. Rooms outdated , plastic water jugs in room for water that are for dollarama. Poor quality coffee and poor quality old towels. Steam room gym are old. Much better off at the Westin in whistler or even the Hyatt. Both are newer, cleaner and have better pools and work out facility.

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