Exceptional
929 Guest reviews
Rua Deputado Laercio Corte 1501, São Paulo, Brazil. See map
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With a stay at Palacio Tangara, Oetker Hotels, you'll be centrally located in São Paulo, a 4-minute drive from Transamerica Expo Center and 12 minutes from Ibirapuera Park. This luxury hotel is 7.2 mi (11.6 km) from Interlagos Race Track and 8.5 mi (13.7 km) from Paulista Avenue. Make yourself at home in one of the 141 air-conditioned rooms featuring minibars and LED televisions. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in São Paulo? This hotel has 4844 square feet (450 square meters) of space consisting of a conference center and meeting rooms.
No cribs (infant beds) available
LGBTQ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 25
Pet max weight (per pet) in lb is 55
Only dogs are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Portuguese
English
French
Spanish
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Elevator
Hair salon
Concierge services
Gift shops or newsstand
Conference space
Fireplace in lobby
Coffee/tea in common areas
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Garden
Health club
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business center
Porter/bellhop
Express check-out
Full-service spa
Meeting rooms
Steam room
Sauna
Wedding services
Express check-in
Free wired internet
Wheelchair accessible parking
Assistive listening devices available
Number of restaurants - 2
Conference space size (feet) - 4844
Conference space size (meters) - 450
Number of indoor pools - 1
Number of outdoor pools - 1
Conference center
Valet parking (surcharge)
Number of bars/lounges - 1
Number of poolside bars - 1
Number of coffee shops/cafes - 1
Pool sun loungers
Terrace
Babysitting or childcare (surcharge)
Proposal/romance packages available
Ballroom
Banquet hall
Outdoor furniture
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Food and water bowls
Great property, excellent service
Best hotel experience in my life. Beautiful, best staff, Hugh room and best ever bed. High recommended
Magical Stay
It doesn't feel like you are in São Paulo. You are surrounded by nature and a beautiful park. The hotel is quiet and peaceful. The staff goes above and beyond to ensure you have a pleasant stay. Excellent pool and gym. Super spacious and clean rooms and the best Michelin star restaurant Jean-Georges is located on the main floor. Please make sure to reserve this restaurant a month in advance. It's worth every penny!
Tudo perfeito e lindo
Hotel maravilhoso, comida perfeita, localização excelente perto de grandes shoppings.
The service mostly.
It was a great experience
Book with confidence. The staff is ready for world class service. The establishment is very "Four Seasons" like... Not to mention the Michelin dining experience at the Jean Georges, with a very impressive wine list. If you get a top shelf wine, they'll serve in the finest wine glasses and decanters.
Beautiful property. Excellent service. Great security.
O Palácio Tangará é um lugar que mantemos perto do nosso coração. Nossa primeira estadia lá foi para celebrar o Ano Novo de 2022. Desde então, comemoramos outro Ano Novo e várias outras ocasiões. Sempre que estamos em São Paulo, escolhemos o Palácio Tangará. E agora, estamos voltando para celebrar 3 anos de relacionamento. Somos muito felizes neste palácio. Enfim, reis e rainhas pertencem ao palácio.
Amazing place, an oasis in São Paulo
Very good
Nice place, but staff are ok. Stayed for a night and woke up to a letter asking to come to the front desk as the pre-authorization value was under what I had spent, even though was checking out that day. Extremely inappropriate considering I had already paid for the hotel and left a pre-authorized value on my card. Seems like they have people that don’t end up paying for what was consumed at the hotel. And had extra charges to my room that weren’t mine. Close to US$200 that I had to ask them to remove from my room. Wouldn’t expect this from a 5-star hotel. Not returning.
nice place but they don't respect partnership. I had to ask for an upgrade after my check in - I was already in my room, and after a while , they said there was no available room for upgrade. no discount of 20 por cent in my dinner. I stayed in this hotel for only one night.
Paradise in the city
Best stay I ever had in Sao Paulo. I could not find any faults. The staff was "outstanding" in every way, friendly and professional. The property in pristine shape. The restaurants outstanding. I will be going back.
Fantastic stay
The service at this hotel is exceptional. The rooms are spacious and clean. The food is excellent. Will absolutely stay again. Spa services were good for my partner. We had one issue at check in with one staff member due to a credit card issue but that person was not representative of the overall staff. Very friendly staff and got to know you during stay to provide great service
Beautiful colonial style hotel set in tropical parkland. Excellent cocktail bar and superb pool. Well appointed gym. Arrived very early morning and the charming night manager made sure we were in our room very quickly.
The whole place
Top notch property in São Paulo
I can’t believe there is an oasis in the middle of the concrete jungle of São Paulo. Unbelievable beautiful, the hotel is just amazing, clean, the amenities are great! The food is amazing, the SPA was perfect and the people!!!! Ahhh the people here are the best! I will come back every time I am visiting São Paulo.
Luxury Defined
Beautiful property. Extremely comfortable and clean room. Massage was not memorable. Fantastic steam room and spa amenities. Excellent room service and delicious food. I loved it.
Greatest hotel on the planet
Absolutely beautiful and magically magnificent !!
The best hotel i have ever been in in the world!
Absolutely fabulous hotel with kind nice wonderful attentive people taking care of us !!
This property is stunning. A green oasis in a residential area in a concrete jungle that is São Paulo. Service was great - the hotel staff was helpful and kind. It is a bit far from Jardins and other neighborhoods, but if you don’t mind a 25-35 min car ride everywhere, you’ll really enjoy your stay here.
Best of the best hotels and service
Pool
I like the location around the forest. I don't like you have to make reservations for a dinner.he has too many visitors from outside.
Its a oasis in the middle of SP!
Did not get room upgrade and the food was not up to par.
Amazing service! Beautiful hotel!
Amazing
lovely property
Excellent property they need a water softener urgently the smell and taste of the water is horrible
Amazing property .. staff has attention to detail
Amazing property with truly well trained personal 5 star personal.
Wonderful property - will stay again!
Amazing property with well trained stuff. Sadly one male stuff ruined the hotel experience working room service. That member ruined the whole hotel. Each time you try to order room service he says 30min and literally Hugs up. Ones He checks the mini bar he walks around the room screaming with bad attitude. I don’t know what he doing in 5 star hotel. An Untrained Personal like that shall not be working on hotel this level.
nice
The most fantastic hotel in São Paulo!
This is a wonderful oasis in the heart of Sao Paulo. The staff are friendly and accommodating. The rooms are spacious and elegantly designed. Dinner at Tangara Jean Georges is a must!
Excellent hotel in very respect of the word. Staff and property are first class in every respectable word. ** My only gripe, and for me it’s important. I was there to celebrate my birthday. The manager on duty offered me an upgrade at a terrible discount, trying to make it like they were doing me a favor. The General Manager could have done a lot better, as I feel it was an empty offer of kindness. Sad. Does not reflect very well at all.
It is an Oasis in São Paulo with excellent service and very friendly staff. The hotel facility is really outstanding
Everything was perfect to the minimum details. Very pleasant stay
Hotel lindo. Mas a equipe, para um Hotel desses, ainda comete muitas falhas.
This hotel is a fabulous property in the Panamby district of Sao Paulo. It is truly an urban oasis. Rooms are spacious and elegantly decorated. Service is friendly and helpful without being intrusive. The inhouse dining is exceptional. An unexpected treat was watching marmosets from nearby Burl Marx Parque frolicking by the pool.
Excellent service. Awesome property. It is a wonderful destination.
Sempre muito bom.
Já temos reservas feitas para voltar.
how desperate are you ?
I was told that my room would not be ready until 3pm check-in time which was fair given the hotel's stated policy. I asked if they didn't have any room at all available, even one that was inferior to the room I had booked. I was assured that there was nothing available, unless I was willing to pony up an additional $400 (considerably more than my original room rate). I took up issue with the manager a few minutes later who, miraculously, got a room ready for me within minutes. It annoys me when hotels have an available room, but try to see how desperate you are to get a room immediately. I have stayed here a few times but after this experience will look elsewhere before choosing the Tangará.
In love with Palacio Tangara, an amazing experience. Excellent staff , great welcome! And the hotel superb.
Outstanding
Amazing place! The room is huge, the view is even better! Staff outstanding!
O atendimento do bar e do restaurante e péssimo tudo muito demorado
The ambience , the layout and the staff attracts me to stay in this hotel again and again
Superb hotel with excellent amenities. The spa area was brilliant and both the indoor and outdoor pools were flawless. Service was also impeccable.
Expensive ride to the airport
The hotel itself is amazing. This review has nothing to do with that. My problem is that the hotel severely inflated the cost of a car to the airport. The regular cost of a taxi is R$120. The hotel was charging us R$540 for an English speaker and R$420 for a non-English speaker. They are marking up the price on their clients by up to 5 times. And when we asked what type of car we would get, they responded it would be a Toyota Camry. I understand that there is a mark up for the hotel to use a trusted car service. But 4 to 5 times, that is unfair. They did provide a Benz for the ride, so that made matters better. But they said a manager would be contacting via email to discuss the matter, and no one ever did. Given those reasons, it is less likely I will visit again.
The restaurants were the best. The service is great too
Almost perfect
It’s everything you can expect from a 5 Star hotel plus amazing amenities. Excellent restaurant, very pleasant pool and spa. Rooms are “Vegas sized” and very well decorated. Awesome for both couples and families. If you visiting São Paulo keep in mind that location isn’t great - it’s pretty far from major touristic locations. Also, everything on the hotel is overpriced but if money is not an issue just go for it - I wouldn’t recommend to stay there if you’re not willing to spend about 105 BRL just for breakfast for example. There are beautiful local art spread all over the hotel and it creates special atmosphere for guests. Again, if money is not an issue give yourself this gift and stay at Palácio Tangará for a couple nights. It’s amazing. If you’re just looking for a place to take a shower and crash after touristing there plenty of better options.
Great atmosphere, staff is very friendly and walk the extra mile to make your experience the best possible. All very new and clean. Excellent food on the pool and on the Michelin class restaurant.
Pristine Property, Thoughtful Service
Pristine property with attentive and yet discrete service. Food: 10/10 Service: 11/10 (my wife was sick for two days and we couldn’t have chosen a better place to recuperate) Drinks: 10/10 (in both lobby bar and dedicated bar (pictured)) Pool: 10/10
Urban oasis
Arriving at the Palacio for the first time is a breathtaking experience, it is so sumptuous and beautiful, the service is so attentive and the place is gorgeous and the food delicious, it really is an urban paradise, we spent almost the entire weekend in the hotel it is so relaxing with 2 great pools and a fine gym, highly recommended!
Extraordinary hotel in São Paulo
The whole experience was flawless, from beginning to end. We even got a room upgrade!
Great city escape within the city.
Friendly and helpful staff provide above expectation service even for a five star hotel. Premises and location complete the experience, making you feel out of the São Paulo concrete jungle.
The Best Hotel in São Paulo. Very quiet location, awesome restaurant, a little bit unfortunate that the restaurant was booked and no table available for hotel guests
Excellet option in São Paulo
Very good stay in São Paulo... one of the best for sure.
Beautiful hotel, the service excellent
Fabulous!
One of the best hotels I’ve ever stayed in in my life. Beautiful, super clean and beautifully designed with great attention to detail. Amazing staff.
Uma experiência maravilhosa, todo perfeito ! Único que não chegou nossa expectativa foi Restaurante Jean George e brunch Páscoa .
melhor hotel de São Paulo.
excelente estadia. serviço diferenciado. excelentes opções de restaurantes, spa e academia de ginástica. Um local privilegiado, afastado um pouco do grande centro de SP, com muita área verde no entorno, porém com fácil acesso a cidade.
Hospedagem excelente!
Viagem excelente com meu marido e filhos. Ficamos encantados com as instalações, atendimento e conforto. Todos os funcionários, sem exceção, são super educados e prestativos. O restaurante é uma delicia e o local em si é muito agradável. Voltaremos mais vezes.
Excelente experiência
Perfeito como sempre!
Hotel que vem mantendo o alto padrão de atendimento ao longo dos anos.
Um oásis em SP
Hotel 5* com uma boa infra, serviço e atendimento muito bom. A parte do SPA e academia surpreendem. Acredito que só um detalhe para melhorar, crítica construtiva, seria interessante o preparo do quarto para dormir, por exemplo, fechamento das cortinas. São detalhes que agregam ao serviço, ainda mais de um hotel 5*.
Excelente
Hotel sensacional, com excelente serviço, ótimo staff, sempre cordial e atencioso.
Um verdadeiro Palacio
Sempre nos surpreende
Serviço interno péssimo .!!!
o salão de belezas dentro do hotel, e de qualidade terrível, o serviço que realizei foi péssimo.! Um hotel desse porte deveria ter cuidado com os serviços oferecidos dentro do hotel e garantir a qualidade. Manicure péssima, e além de caríssimo. Não estava preocupada com o valor, sendo o serviço de qualidade. Porém não foi .!!!
Hotel execelente.
Hotel incrível. Final de semana de relaxamento e interação com a família e amigos.
Excelente, uma única crítica é a respeito da TV , muito limitado a opção de canais, tornando muito monótona pra quem está em recuperação, no caso , uma cirurgia. Sugiro uma atualização desses aparelhos.No geral excelente!
Maravilhosa
Incrível!
Incrível! Foi um final de semana maravilhoso nessa hospedagem, tudo perfeito. Um agradecimento especial ao Ícaro, quem nos atendeu no check-in , super educado e atencioso conosco.
Estadia incrivel. Hotel lindo, quarto maravilhoso. Resalvo apenas dois ponto fracos: 1. falha na comunicação entre os setores do hotel. Fiz um upgrade na recepçao onde foi incluido o cafe da manha na diaria e a todo o momento fui cobrado no restaurante do hotel, mesmo ja tendo informado que havia feito um upgrade com a inclusao do café na diaria. Ao chegar, informei que tinha vindo comemorar meu aniversario no hotel, mas nao sei por qual razao registraram q seria aniversario do meu marido, que ganhava parabens em todos os lugares que iamos. 2. politica de amenidades do hotel. Mesmo ciente previamente da comemoraçao, o hotel ofereceu apenas 4 chocolates com um cartao posto no quarto (parabenizando meu marido ( e não eu). Da mesma forma que nada me foi oferecido quando fui jantar na data do meu aniversario no restaurante estrelado do hotel. Esperava um pouco mais de delicadeza do hotel, nesta parte.
O único ponto contra, seria a musica ao vivo do restaurante pátio, poderia ser um pouco mais baixo o volume. O restante foi incrível. Os funcionários, sem exceção, foram muito simpáticos e eficientes. Um paraíso.
Estadia foi excelente! Servico excepcional!
Oasis urbano
Tudo excelente, acomodação, piscinas, spa, restaurantes, amo!
Hotel excelente, com atendimento muito cima TOP
O hotel é excelente. Conheço há alguns anos. Atendimento com educação e cordialidade impar. Instalações no mais alto padrão. Recebemos um quarto maravilhoso, no entanto tivemos um sério problema. Aparentemente o hotel se especializou em casamentos, e nosso quarto estava exatamente acima do salão, tornando o repouso algo impossível. Reclamei na recepção que prontamente nos trocou de quarto, o que diminuiu parcialmente nosso desconforto. Como cortesia recebemos um late check out no dia seguinte, após solicitação. Achei importante relatar essa situação, pois esse quartos com barulho da festa deveriam ser designados aos convidados do evento, e não aos hóspedes que procuram desccansar
O Hotel é lindo e serviço fantástico. Esperava mais do restaurante por ser um Michelin (comemos do menu a la carte, não degustação). Achei só razoável.
Serviço no feijoada de sábado deixou muito a desejar. Poucos garçons, bebidas demoraram tanto que depois de pedir 5 vezes, desistimos. Já o jantar foi espetacular e o serviço de piscina também.
Não valeu o valor cobrado.
Tinha tudo para ser ótimo. Mas nos colocaram em um quarto em cima da festa de casamento que ocorria no hotel. Já passava das 23h com som alto. Fui perguntar até que horas ia a festa e a resposta foi até as 4 da manhã. Eram 23h30 e eu perambulava exausto de pijamas pelo corredor do hotel para trocar de quarto. Nos colocaram num quarto dito superior, mas nos tiraram a vista para o bosque, nos colocando de vista para a entrada do hotel, onde chegam os carros. Além disso a tv ficava paralela a cama. Ou seja para assistir tinha que ficar com a cabeça torta. O hotel que diz ser sustentável não respeita sequer a lei do silêncio. Ninguem sequer pensou em evitar as reservas do quartos acima do salão. Um hotel no meio de um parque, ofertando o silêncio, só me ofertou o stress. No restaurante, garçons andando rápido de um lado para o outro discutindo entre si. Iam para todo o lado, só não nos atendiam. Tive que pedir pelo Menu 10min depois de sentado a mesa. Quando vinham atender, vinham com falso sorriso. Parecia até deboche. Tinha que implorar para ser atendido. A vontade era de ir embora. A jaccuzzi do spa peca em ser pequena. Os hospedes ficam "duelando" para ver quem entra. É a 2a vez que hospedamos no hotel e em 4 anos não fizeram nenhuma melhoria. Era nosso aniversário de casamento. Nos receberam com um mimo no quarto e muita coordialidade no checkin. Tivemos que manter o bom humor para não ter a noite arruinada. Um hotel lindíssimo e luxuoso que nos deixou em maus lençois.
O atendimento não condiz com de um hotel 5 estrela
O atendimento do hotel não condiz com de um hotel 5 estrelas, equipe mal treinada, atendimento lento e recepcionista com má vontade e zero prestativos.
Impecável
Impecável
Excelente hotel, cama e lençóis super confortáveis. Quarto amplo. Amenites da granado. Comida excelente. Café da manhã sensacional. Funcionários atenciosos e cordiais.
Muito bom como sempre, mas espero ser agraciado com um upgrade em 13/12
Uma experiência e tanto.
Serviço impecável, equipe cortês e um spa maravilhoso.
Excepcional
Incrível! Ja fiquei várias vezes e todas as vezes são excepcionais
Magnífico
Sempre fantástico!
Luxo com gentileza e primor pelos detalhes
Aconchegante, lindo, quarto amplo! Amenities da Granado, uma delícia de estadia! Café da manhã impecável, ganhei um brinde de espumante com um bolinho pelo meu aniversário! Pelo aniversário de casamento recebemos um mimo no quarto!
Hotel de campo na Cidade
Local incrível, serviço impecável.
Hotel impecável
Não se atentam a detalhes no atendimento
Ótima instalação, mas atendimento foi ok, nada de surpreender. O preço da diária não correspondeu ao atendimento oferecido. As pessoas foram educadas mas não se atentaram a detalhes.
Excelente atendimento de todos, especialmente o Elias, que nos ajudou muito com muita cordialidade
Stay was nice and hotel is very well located. Friendly staff. I was expecting more for the cost of the hotel. I was disappointed by the lack of support to Parque Burle Marx that is beside the hotel area. Parque is completely abandoned such an important landmark for Brazilian architectural history.