super happy with the experience, i would go again the place is super nice and the view espectacular

Resort and view was very good, service and food poor. Attention to finer details was missing which would have made a big difference ... we stayed for 2 nights ... second night we were the only 2 guests and instead of being spoilt by extra attention, at one point I had to search in order to find one of two staff members working that night. Disappointing after an 8 hour travel from San Carlos to get there in the first place.

Beautiful views and rooms.

Great view, great amenities!

Location and view were good

Everything about my experience at Pacaya Lodge & Spa was absolute amazing

A dream of a place

Fantastic

It’s an absolute must visit if you’re in the area. The staff are just incredible, can’t say enough good things about how nice we were treated. The views are stunning and the food was even better. Thanks for making the stay to perfect!

The service was excellent, the views amazing, and the accommodations very comfortable.

Super. Top quality. Beautiful room with beautiful views of Laguna Apoyo.

Amazing stay

I have lived in this area for years and this is my first time at Pacaya. Normally I go down to the other hotels on the Laguna but this time did not want to deal with the stairs going and up and down with my mother. Pacaya is a much easier access and comfortable place. And still has the most magical views and pool.

The staff are very pleasant and the place is very clean.

This hotel was really great. We had 2 rooms, one for the kids and one for us. Both were clean, and lovely. The include nica breakfast was delicious and the restaurant for dinner was very good. I highly recommend hiking down to the lagoon and spending some time at the laguna beach club. It was so fun!!

Lovely property, spacious rooms, great views overlooking lake, well maiigroinds and pool.

The view was nice , everything started good Lisette the receptionist is lovely well mannered, the bad thing was that someone and I pretty sure stole From our room 200 dollars , we had them before we came in , our bad we left the door open but I mean it’s a high end hotel wouldn’t expect that would happen , I am not coming back

Excellent location nice view , not in walking distance to lagoon but very accessible by car . Will definitely come back !

This is a gem of a hotel situated high up with an incredible view of the lagoon. The staff, particularly Judy and Lisette were amazing and went beyond to make our stay comfortable. Clean rooms that feel like tree house cabins with complete privacy.

I loved the spa massages we had and the staff was amazing. The food was great as well

Everything was excellent. Pleasantly surprised and it was great.

Wonderful stay!

Wonderful location and staff. Unfortunately, there were not many guests due to the political issues in Nicaragua. We were treated exceptionally well!

I was looking for the place in the world where I can take some time off from super busy time at work and family. I also could not have a vacation on the beach and have to stay away from the direct sun exposure. Pacaya Lodge is a paradise...Everything you need to relax and restore your energy is here...This place is very clean, breathtaking views gives your an opportunity to embrace YOUR time and make your mind have some rest. We had local eggs and cheese for breakfast, and mango from the garden tree for lunch... And you should try the lunch on Sunday! Staff is very helpful, all speak English, provide every possible services you need - thank you Marvin, Judy, Maria and Master Chef... There several excursions we enjoyed. Granada - you should see it with the boat trip! And if you like to swim in the lake - no problem. There is a wonderful Beach House, you will be taking there by the driver - just book it. We booked the room in the main building. But if you like to have even more privacy - take a cottage. Have the best cup of Nicaraguan coffee on the terrace in the morning watching a most beautiful sunrise, or have a romantic dinner right near the pool (when the lights are on at night - it looks spectacular). Life is beautiful when you discover places like that!

Would stay again

Nice little resort with amazing views. The rooms are well-appointed with AC and hot water, spacious with nice bathrooms. The included Breakfast is good, but we found the restaurant to be overpriced for lunch and dinner. Pool is nice but the hot tub was not working. We got a great massage as well.

What an amazing place to stay in. I stayed with my wife and kids , great pool looking over the lagoon, prices are all in dollars so youre not getting the local low priced meals but food is great , and everyone has been super nice. It is a beautiful facility .

Great resort

Great location/views, very attentive staff. Nicely situated overlooking the lake and seeing Granada off in the distance. The room was very nice and was very comfortable.

Total Luxury

My husband and I have been to 18 countries around the world, and well over 50 cities. Pacaya Lodge and Spa was one of the nicest facilities we've ever been to, and the staff offered the best service we've ever found at a hotel. The views are unbelievable -- absolutely jaw-dropping from multiple points around the property. The restaurant on-site serves fantastic food. We ate there literally every meal on the trip, and we never got tired of it. If you are looking for total relaxation on a trip, this is it. The staff goes above and beyond to make sure you have an unforgettable vacation, tailored around your specific needs. It's truly paradise here at Pacaya Lodge, and we can't wait to go back!

Wonderful: Out of the way, but not remote.

Hotel grounds are excellent. View from my room was exquisite. I spent most of our stay out on the balcony of our room filling my mind with peacefulness and stunning view of nature, the lake/lagoon and volcano. The restaurant, rest of hotel, and staff, equally excellent. I made myself to memorize their names: Judy Mae at front desk, Raul at restaurant and luggage handling, Phillip at administration, Don Manuel, a wonderful gentleman at room service. All of them made our stay pleasantly unforgettable.

Beautiful quiet hotel

Great hotel, stunning views over Laguna de Apoyo. The hotel provides shuttle service to the Lagoon and into Granada at 9 and 1, with pick ups at 1 or 4. They can also arrange drop offs and pick up at other times for a small charge. Its perfect for people who want a 5 star hotel away from the noise and busy city. Conviently located to Laguna de Apoyo and you get a discount when you go to the Beach Club, and if you go early enough, you'll have the Lagoon to yourselves. Ricardo and Gordon are fantastic!

Stunning property with stunning views of Apoyo

Amazing location, property and staff. Always greater with a smile. Staff spoke English and was super helpful. Beautiful area with incredible access to Apoyo lake. Property was definitely well take care of and rooms were very modern but yet felt corrrect with the surroundings.

Beautiful hotel - great staff

Stayed 2 days. Lovely hotel. Great nature walk from hotel - saw lots birds and monkeys. Hotels shuttle to Granada and to shore of laguna.

Amazing Resort.

From the moment we arrive the welcoming experience was exceptional, all hotel staff were very professional and well educated, a breathtaking view, high class hotel room etc. Definately a 5 ***** resort. Cant wait to come back.

Lovely new hotel with a view and a great staff!

The view from this hotel is amazing and the facilities are very nice. Was fun to hear the howler monkeys every day and see the changing of the light over Apoyo.

beautiful appointed rooms breathtaking views

staff need work experience. We were told contradictory things. almost no one understood English - was is if only the bellman Gordon. Facility is modern, well designed and brand new..but it's so new staff didn't know how to operate things. No one was able to show us how to use the in-room safe. Beautifully appointed rooms and breathtaking views of Apoyo

Incredible staff!

Great construction craftsmanship! Great staff! Needs more lounge chairs by pool.

Wait and See - Many New Facility Kinks to Work Out

Arrival and reception a the facility was pleasing and as expected. Issues began with the shower in the rooms. These were not constructed correctly and I am surprised they even attempted to open the facility in this condition. The problem was the shower area was not curbed to keep the water in. Essentially it was flat tile floor with a drain in a slight depression. Within two minutes of running the shower the water was heading under the glass enclosure and was flooding the entire bathroom and into the bedroom area. Surely the staff knew this would happen when they placed us into these rooms. My husband and I cleaned up the mess using room towels. My adult sons in an adjacent room were not quite as attentive as we were and did not notice the water until it had completely flooded the bathroom and part of the bedroom. My sons viewed two other rooms all constructed the same until finally they were placed in one of the cabin rooms with properly constructed showers. My husband and I notified the front desk the next day and were told we could use the shower and a cleaning staff would mop the floors - not a good idea unless you are intent on ruining your facility with flooded floors. They did not offer us a new room and we did not insist on receiving one a new room. The next day we dammed up the shower area with towels and all was fine - were only there two nights anyway. The one other disappointment was the amount of time to get any meals served - 1.5 to 2 hours.

Un lugar romántico y pacífico. Excelente para salir de la rutina. El personal muy educado y amable

Un lugar muy soñado, cerca de la ciudad, excelente ubicación de las cabañas con relación a la salida del sol.. espectacular TODO!!!

Es muy bello el lugar simplemente paradisiaco

J’ai adoré mon séjour, les employés sont trop fin et serviable, je recommande x100000

La maravillosa vista a la laguna de Apoyo y en la lejania la ciuda de Granada, su iluminacion por la noche, y en el dia el lago de Nicaragua a la orilla de Granada y su gran extension. En pocas palabras este es un lugar ideal para descansar relajadamente: un "dolce far niente".

L'endroit est selon moi une des plus belles places de la planète..! À couper le souffle!

La belleza de la naturaleza, los sonidos al amanecer, la atencion esmerada del personal y la limpieza y decoracion de la habitacion.

Súper Buen, un lugar hermoso llen de vegetación. Muy hermoso regresare

Vue imprenable et accueil chaleureux

Un endroit avec une vue imprenable sur la lagune de Apoyo. Le personnel est des plus avenant et chaleureux et contribue à un climat de détente. La variété et la qualité des plats est digne de mention. La literie et le confort des chambres en maisonette doit être souligné. À titre de client, on est attendu et bien reçu, on n’a jamais l’impression de trop exiger. C’est un endroit idéal pour y passer 2 ou 3 nuits à quelques minutes de voiture de Granada.

Excelente

Geniale sichtu

Super schön gelegenes Hotel mit spa ruhig geniale Aussicht auf See