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Hotel Description
With a stay at One Thibault Residence in Cape Town (Cape Town City Centre), you'll be steps from Long Street and 6 minutes by foot from Cape Town International Convention Centre. This aparthotel is 1.1 mi (1.8 km) from Cape Town Cruise Terminal and 3.7 mi (6 km) from Table Mountain. Make yourself at home in one of the 256 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your Select Comfort bed comes with Egyptian cotton sheets. 40-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and separate sitting areas, and housekeeping is provided on request. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Hotel policies
Noise-free rooms not guaranteed
Professional property host/manager
Pets not allowed
Cleaning and safety practices
- Contactless check-in is available
- Essential workers only - NO
Important information
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cleaning fee: ZAR 350 per accommodation, per week (varies based on length of stay)
We have included all charges provided to us by the property.
You need to know
- Pool access available from 8:00 AM to 8:00 PM.
- Contactless check-in is available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Property Registration Number 4670256025
Minimal age
Optional fees
- Fee for continental breakfast: approximately ZAR 200 for adults and ZAR 200 for children
- Covered self parking fee: ZAR 75 per day
- Housekeeping fee: ZAR 350 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Amenities
Most Popular
Parking available
Dining services
Concierge
Laundry
Non-smoking
Accessible facilities
Other
Elevator
Concierge services
Breakfast available (surcharge)
24-hour front desk
Wheelchair accessible parking
Number of outdoor pools - 1
Parking (limited spaces)
Self parking (surcharge)
Covered parking
Secured parking
Outdoor furniture
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Handrails in stairways
Well-lit path to entrance
Hotel reviews
Traveller
TravellerDisappointed
The placement of the bed was a joke. There was hardly any space between the bed and the window for my wife to move! It was very uncomfortable. The aircon/climate control was also a problem. There was a heat wave in Cape Town and the unit was 'stuck' on 25 degrees!! I have a disability sticker for my car but the security insisted that we parked on our allocated parking even though the disabled parkings was vacant! We travel a lot and this is not an experience we would like to remember!
TravellerThe staff is absolutely terrible and made our stay here absolutely horrible. We came here, got engaged, and this hotel was the worst place to celebrate. It takes an act of god to get upstairs to your room and you have to beg them practically and get on your hands and knees in order to receive the bare minimum of clean sheets and clean towels. Staff is unprofessional and disrespectful to guests and could not say enough terrible things about this place.
TravellerVery friendly and helpful staff great location and very easy to get around. Staff assisted with making my stay in Cape Town great by recommending things to do and spa service
TravellerAttentive, friendly staff
TravellerHighly recommended. Front desk staff could be more welcoming.
TravellerOne Thibault is well situated in the heart of town. Easy walk to the convention center. Walking distance to the hop on hop off tour bus which was a great way for a first timer to see the city. My room was clean and comfortable and access to the residences is well secured and controlled. Will definitely be back at next opportunity!
TravellerVery comfortable room in convenient location
Great stay. Within walking distance of CTICC and many restaurants and sights, close to V&A Waterfront. Clean. Terrific view. Friendly staff at reception.
TravellerIt was a most horrible experience, my passport was locked in the safe, they took 3 days to open it, they did not cleaned daily neither did they replace the towels, coffee or sugar daily. I would not recommend this hotel to any one.
TravellerGood place
The checking in process is long but the place is great.
TravellerEx
Very good property, in the center of Cape Town, a walking distance to the fabulous Bree Street and the V&A waterfront. Property is clean and well-maintained giving luxury vibes. Take the 1-bedroom apartment with a view. Well worth it. I stayed in room 2328. Excellent value for money.
TravellerGreat views, very safe.
TravellerGreat spot to stay. Tight security. Great view
TravellerGood place to holiday
TravellerMost of the lifts don’t seem to work making the process of moving within the building unusually slow.
TravellerAmazing property! Just wish they had heat as it got really cold especially at night. I ended up catching a cold but I still highly recommend One Tribault!
TravellerI have already commented and I got a half hearted apology email from a Siyanda there not addressing anything that happened during my stay but only saying they would do better next time. I have stayed here at least 4 other times and I do not think I will be back not only from the many things that happened that night but also the robotic half hearted response from the person I mentioned earlier.
TravellerExcellent security as well
TravellerI asked for our room to be cleaned on day 2... only to find our when we came back who ever cleaned our room only fixed the bed with same dirty sheet and pillows.. floor was dirty.The laundry wasn't working for the past 3 days we needed to wash but we were told it's not working i mean that was part of why i booked the hotel... also i asked for late checkout spoke to a gentlemen a night before our checkout date who told me i can come pay R450 for late checkout in the morning went down to pay i was told unfortunately i can't checkout late that was so terrible became i did explain i have a late flight. Only if i was told a night before i was definitely gonna make other plans That was so unprofessional.
TravellerSafe and sound high rise building of a hotel
Safe and comfortable. Always security and staff around. A bit disappointed on television as theirs only one channel. Also very clean and middle of the city, so most things are walkable distance
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
Hotel safe, clean and quiet. Staff very pleasant and helpful..