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06 Apr 2025
Sunday
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07 Apr 2025
Monday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Oakwood Hotel & Residence Suzhou in Suzhou (Suzhou Industrial Park), you'll be a 1-minute drive from Dushu Lake and 5 minutes from Jinji Lake. This family-friendly hotel is 4.4 mi (7.1 km) from Suzhou Ferris Wheel and 5.2 mi (8.4 km) from Suzhou International Expo Center. Make yourself at home in one of the 250 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.

Hotel policies

No cribs (infant beds) available

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Professional property host/manager

Pets not allowed

Check-in from: 2:00 PM
Check-in by: 5:30 AM
Minimum check-in age: 15
Check-out by: 12:00 PM

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.0 per stay

We have included all charges provided to us by the property.

Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Minimal age
15
Optional fees
  • Fee for buffet breakfast: approximately CNY 98.00 per person
  • Rollaway bed fee: CNY 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Korean

Japanese

English

Chinese (Mandarin)

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Gym

Entertainment

Smoking areas

Childcare

Business facilities

Accessible facilities

Other

Elevator

Concierge services

Breakfast available (surcharge)

Laundry facilities

Television in common areas

Garden

Safe-deposit box at front desk

Multilingual staff

Free newspapers in lobby

24-hour front desk

Porter/bellhop

Meeting rooms

Express check-in

Designated smoking areas

Free wired internet

Braille or raised signage

Number of restaurants - 1

24-hour business center

Bicycle rentals on site

Free self parking

Number of bars/lounges - 1

Number of poolside bars - 1

24-hour fitness facilities

Terrace

Babysitting or childcare (surcharge)

Children's club (free)

Supervised childcare/activities (surcharge)

Wheelchair accessible (may have limitations)

Hotel reviews

8.8
Excellent73 Verified Reviews
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Cleanliness8.8/10
Service8.2/10
Comfort9.0/10
Condition8.6/10
Neighborhood7.8/10
Amenities9.2/10
10/10
Exceptional
Linda, 30 Dec 2023
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Location is abit far from the tourist attractions and shopping but the apartm

10/10
Exceptional
watson, 10 Nov 2020
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Great lake view

Excellent hotel. View is great, eateries across the road. But you would prefer to have a car to stay here. The breakfast is good and the room is spacious and modern. For the price, is a steal. But make sure you get the room with view of the lake.

10/10
Exceptional
TifKoh, 16 Dec 2019
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We had a lake-facing 2-bedroom unit. The unit is spacious, very functional. Small kitchen with cutlery & necessary pots & pans. Only lacking dishwashing liquid & sponge. Lots of dustbins in the unit. Bathtub is good after a tiring day. No iron board & iron in the utility room. 2 bedrooms, the king-sized bed is huge, can fit 3 teens! Love it. There is an additional but very functional & spacious study room that can sleep 1 pax on the long sofa. Utility room in the master room can fit 2 opened luggage. Lots of drawer & cabinet space. Washer & dryer comes in handy. Good TV channels. Only the front desk & doormen aren’t friendly. Front desk female staff is very stern with no eye contact. Breakfast spread is average but there is nice, hot noodles freshly prepared. No freshly made omelette. Young service staff in cafe here are not enthusiastic or approachable. Speedy check-in & check-out. No maps of Suzhou available at front desk, which is not helpful for tourists who want to visit places of interests. Simple gym, efficient enough. Clean & cozy environment, quiet & safe. Can walk over to the lake/park for a jog & fresh air. Will definitely stay here again if we visit Suzhou. My family likes it very much. However, one needs to call a taxi or drive here. It’s outskirt without a mall or supermarket. We can still do with this:)) Really a pleasant stay.

10/10
Exceptional
Verified traveler, 29 Apr 2019
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Nice hotel in the industrial/tech/education area

I picked this hotel because of the spacious layout of the condo/residence style. I stayed in a one bedroom-style suite with a sofa. It is more than sufficient for my party of 3. The area is about 20 km from downtown Suzhou but right at where I had a conference. Breakfast is nice according to my family. Room is a condo/residence. It has a kitchen sink, washing machine (that we didn’t use), nice bahtroom and blackout curtain. As per usual in China, staffs don’t speak much English except the manager. But they are really helpful though (help calling taxi, getting ice, verifying the charge). Very great 3-night stay in this part of Suzhou.

8/10
Excellent
Verified traveler, 28 Nov 2018
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Room is clean and comfortable. Service is good! Bathroom floor needs cleaning though. No cook top but there is a rice cooker.

8/10
Excellent
Roger S L, 28 Jul 2018
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The rooms conditions are good but the room service menu is limited

8/10
Excellent
Louise, 07 Apr 2018
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3 nights stay in Oakwood Hotel Suzhou

Loved the hotel. I often choose an apartment over a hotel room and whilst I wasn't expecting a full kitchen I was disappointed to find I didn't even have a teaspoon to stir my coffee. Useful having a fridge.

10/10
Exceptional
Pei, 19 Nov 2017
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great value for a short stay

Hotel is in a new developed industrial/office area with great potential business development in neighborhood. Transportation is not easy accessible without pre-arrangement. Breakfast is included and items are more than expectation. Room is very clean except the HVAC units are kind of noisy when it is in operations. Big room with a very good size bathroom but shower only. I checked in late at night and checked out on Sunday morning and therfore, no chance to explore nearby retail store restaurant except 5 min. walk to a good size 24hrs convenience store.

10/10
Exceptional
Donny, 01 Jul 2017
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Very nice hotel for the money

Clean room, AC worked well If your in the area you can't go wrong

10/10
Exceptional
Weiyi, 12 Jun 2017
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Great hotel at Jinji / Dushu Lake area

It is a newly opened hotel located in the new town. I booked a standard room but was upgraded to a suit, with a big living room and great lake view. The condition of the room is great, clean and tidy. The bathroom is also quite large with both bath tank and shower facilities. Staff at the front desk are nice when we check-in and check out.

10/10
Exceptional
Tingzhu, 11 Nov 2021
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不错啦

8/10
Excellent
KENGHAN, 16 Sep 2020
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周遭環境優美,舒適... 但地點稍偏,不易打車,且網路速度有點偏慢 早餐豐富,好吃😋 大致上還不錯

10/10
Exceptional
HSIANGYEN, 31 Jan 2020
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櫃檯服務

1/11日晚上入住的櫃檯人員一位年輕男生,服務態度很好!

10/10
Exceptional
JOO YOUNG, 17 Nov 2019
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아주 쾌적한 호텔

아주 훌륭한 호텔입니다. 강력하게 추천합니다. 일단 넓고 쾌적한 객실이 호텔로 기본기능이 훌륭합니다. 또한 조식이 메뉴가 다양하진 않지만 부족하지도 않고 적당하다고 할 수 있습니다. 다음에 또 숙박하고 싶습니다.

10/10
Exceptional
ChungSan, 09 Nov 2019
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환경도 좋고 근처에 식당도 많아요.

10/10
Exceptional
Verified traveler, 25 Jul 2019
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High quality Hotel like brand new. Good breakfast.

10/10
Exceptional
Mok, 19 Jul 2019
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The location is nearby the industrial zone, quiet and pleasant. The room and equipment are quite big, tidy, and new.

8/10
Excellent
Verified traveler, 12 Jul 2019
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明るい、綺麗、新しい、快適な一晩でした。朝食も十分!コスパ良いホテルと思います。 周辺施設が寂しいのだけ、残念。夕食を済ませてからチェックインが望ましいです。

8/10
Excellent
kuma246, 22 Jun 2019
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綿棒がない、シェバーがない

10/10
Exceptional
湘妍, 05 Jun 2019
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櫃檯接待人員比大陸其他飯店人員素質好!

6/10
Fair
Verified traveler, 22 Feb 2019
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오크우드 호텔 & 레지던스 쓰저우

위치가ㅜ

10/10
Exceptional
Verified traveler, 15 Feb 2019
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清潔感と朝食が最高です。

6/10
Fair
Verified traveler, 17 Jan 2019
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髭剃り用の剃刀と綿棒が無かったなど、 ゴミ捨ても捨てられて無い所が有ったり、 今一つって感じでしたね。

8/10
Excellent
Verified traveler, 16 Jan 2019
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レジデンスのへy部屋が広く、ビュッフェの料理も良かった。

10/10
Exceptional
Hyunjoo, 05 Jan 2019
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오크우드 호텔 좋아요

전반적으로 아주 만족스러웠음. 직원들도 친절하고 조식도 괜찮은 편임.

10/10
Exceptional
Hyunjoo, 05 Jan 2019
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침구류가 좋아요

전반적으로 매우 좋았음. 특히 침구류가 좋아서 잘때 따듯하게 잠을 잤음. 스페셜 할인을 해서 저렴하게 이용을 잘 했음. 프론트 직원들도 타 호텔에 비해서 영어를 잘 해서 의사 소통하기기 좋았음.

6/10
Fair
Verified traveler, 27 Dec 2018
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晚上空調不夠強,寒流來的時候好冷

酒店位置比較偏,雖然房內設施很不錯、也新,但是桌上還有頭髮,清潔程度有待加強。晚上空調不夠強,寒流來的時候好冷

10/10
Exceptional
LIANG, 10 Dec 2018
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Great! love it!

Great! love it!

8/10
Excellent
Ting Ting, 16 Nov 2018
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1.空調不能調節,所以很熱 2.代安排車的收費太貴了,例如原本想要求貴酒店代安排車到上海收費需RMB1280 但最后我們在綱上訂了神州專車收費才RMB450,是同樣的級别,所以這一點使整体感覺扣了分

8/10
Excellent
An, 14 Oct 2018
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独墅湖边,房间舒适,早餐品种多样。

10/10
Exceptional
YILI, 09 Oct 2018
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景色優美,飯店乾淨舒適服務親切,一定會再回來入住

飯店位置雖離市區稍微有點遠,但是它能搭地鐵到達(離地鐵站走路7分鐘),而且旁邊有個景色宜人的獨墅湖。每天早上一醒來,就是看到這碧藍的湖水景色,真舒服! 我們都非常喜歡蘇州,也喜歡這家飯店,早餐好好吃♡我們連吃五天都不膩呢,呵呵!

10/10
Exceptional
Verified traveler, 01 Oct 2018
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立地が良く、目の前に美味しいレストランが沢山あります。

いつものOAKWOODに比べてキッチンなど設備は整っていませんでしたが、立地条件が良く、リバービューのお部屋は大変快適でした。

8/10
Excellent
Chih-Jen, 09 Sep 2018
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72分

清潔需要加強,有蒼蠅在房間!

10/10
Exceptional
JOOYEON, 04 Sep 2018
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강력 추천합니다

저렴한 가격, 넓은 방, 훌륭한 조식, 조용하고 멋진 뷰에 너무 만족하였습니다.

8/10
Excellent
Ster, 24 Aug 2018
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市の中心部や旧市街からはだいぶ遠い。蘇州駅から地下鉄2号線で50分。タクシーだと50元ほどか。ホテルは新しいのでどこも綺麗で広い。湖側の部屋になれば夕陽の絶景が楽しめるが、反対側は何も見えない。シャワーの温度が不安定。一度雷で電気も水道もしばらく止まってしまった。フロント陣は英語を聞くことはできるが、ほとんど喋れない。日本語をカタコトにできる人は居る。歩いて10分でファミリーマート、15分で中国銀行があり、そこのATMで簡単に両替ができる。

8/10
Excellent
Hsiu Hung, 05 Jun 2018
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附近鄰近湖邊,喜歡安靜的人,很適合,離高鐵站約20分鐘車程,地鐵站也不遠

6/10
Fair
Jun, 04 Jun 2018
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おすすめ出来ません

まあまあなホテル、フロントの人は笑顔もなし、話しかたが気持ち悪い。

10/10
Exceptional
Verified traveler, 02 May 2018
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位置远了点,其他都很好,有湖景

10/10
Exceptional
MIN, 01 May 2018
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非常棒!

非常棒!订的单身公寓,房间超大,卫生间淋雨有屋顶花洒,厨房有灶具烤箱和洗衣机(虽然我没有用,但是看起来很温馨),房间很干净,21楼湖景房,2.4米的大床,沙发和床可以并排放(可见房间多大,哈哈),丰富的早餐,免费的地下停车场,比之前住过的同等价位的普通酒店性价比高多啦。

10/10
Exceptional
YONG, 23 Apr 2018
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조용한 산책로가 있는 호텔

호텔자체가 깨끗하고, 주변에 산책 및 운동을 하기가 좋음. 조식 또한 훌륭함. 주변이 번화가는 아니지만, 고급 식당가 및 상가가 있음. 주변이 조용한 장소를 원하는 사람에게 추천할만한 호텔

8/10
Excellent
yiting, 09 Apr 2018
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还算对得起价格

不像凯宾斯基的湖景套房是整扇落地玻璃,这里的是几扇分开的窗,视角并不好。优点是有厨房可以自己热东西吃,对面就是全聚德很不错。二楼有儿童玩的地方。早饭就很一般了,人好多位子不多

10/10
Exceptional
Verified traveler, 09 Apr 2018
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非常愉快的假期

非常满意的体验。升级到单身公寓,早餐也非常丰盛,酒店客房的服务意识比较好

8/10
Excellent
JIYEON, 16 Nov 2017
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비즈니스호텔

비즈니스호텔정도로 적합합니다. 객실은 작으나 가성비가 좋았습니다.

8/10
Excellent
Joong Ho, 06 Jul 2017
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호텔도 깔끔하고 가격도 합리적이여서 좋았습니다. 그러나 주변에 아무것도 없다는게 참 아쉽네요..ㅎㅎ

2/10
Poor
HIROSHI, 29 Oct 2016
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泊まるに値しないホテル

現在より1か月前の開業ということもあり、全体的に新しくきれいな印象でした。 しかし、対応については不満点が多分にあります。 1.Hotels.comの予約が通っておらず、カスタマーサービスに電話し、解決する。 2.初めに通された部屋で雨漏りが発生。衣服が濡れる。 3.隣の部屋へ案内されるも雨漏りが発生し、上階の部屋へ案内される。 4.移動した部屋では雨漏りはないものの、部屋が汚く、翌日ホテルの担当者と面談の約束を取り付ける。 5.ホテルの担当者が1時間遅れで到着する、遅刻の理由は「奥様とドライブ」と「会議」の2点。 6.ホテル担当者から衣服の洗濯(無償)について了解を頂くが、結局対応されず。 7.掃除は清掃担当が用具一式を部屋に届けてくれる。おそらく、自分で掃除しろという意味。 不満以外何も評価できないホテルでした。

6/10
Fair
Yun Chen, 09 Oct 2016
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人員親切但小細節不理想

風景好 但因為剛啟用 洗衣機沒接上水 沒固定 使用時非常吵,洗澡水溫忽冷忽熱,咖啡膠囊只供應一顆,周圍很偏僻吃飯不方便,地板感覺冰冷,電燈沒總開關要一個個關

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