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With a stay at Novotel Dubai Al Barsha, you'll be centrally located in Dubai, within a 5-minute drive of Souk Madinat Jumeirah and Wild Wadi Water Park. This family-friendly hotel is 7 mi (11.3 km) from Marina Beach and 8.5 mi (13.6 km) from Burj Khalifa. Make yourself at home in one of the 465 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Dubai? This hotel has 6488 square feet (603 square meters) of space consisting of a conference center and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Green Key (Foundation for Environmental Education)
Professional property host/manager
Pets not allowed
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hindi
Arabic
Vietnamese
Russian
Thai
Afrikaans
Filipino
English
Chinese (Mandarin)
Indonesian
French
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Elevator
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Airport transportation (surcharge)
Conference space
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Arcade/game room
Garden
Children's pool
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business center
Porter/bellhop
Express check-out
Full-service spa
Spa treatment room(s)
Steam room
Sauna
Wedding services
Express check-in
Designated smoking areas
Pool umbrellas
Airport transportation
Grocery/convenience store
Free wired internet
Wheelchair accessible path of travel
Wheelchair accessible parking
Number of restaurants - 1
Conference space size (feet) - 6488
Conference space size (meters) - 603
Number of meeting rooms - 10
Number of outdoor pools - 1
Free shopping center shuttle
Designated smoking areas (fines apply)
Conference center
Snack bar/deli
Bicycle rentals on site
Free self parking
Free valet parking
Computer station
Number of bars/lounges - 2
Number of poolside bars - 1
Number of coffee shops/cafes - 1
Free ski shuttle
Ski passes available
Free beach shuttle
Free pool cabanas
Pool sun loungers
Terrace
Babysitting or childcare (surcharge)
Children's club (free)
Supervised childcare/activities (free)
Electric car charging station
Water dispenser
Vegetable garden
Proposal/romance packages available
Banquet hall
Very friendly and helpful staff
Such a bad experience, never again !
The first thing the most important for me in an hôtel is the cleanness. Here at Novotel Al Barsha, the carpet is spotted almost everywhere, in the corridors and in the rooms. You cannot put a feet on the floor without walking on dirty spots... When you arrive at the hôtel, the doors are dirty, not cleaned all day long... It was for me an extremely bad experience.
I couldn't think that a Novotel could be in such an uncleanness situation. Spots everywhere on the carpets in the room and in the corridors. Entrance door glass of the hotel dirty.... Very average food for breakfast. Such a bad experience, never again !!!
First time in Dubai and I was amazed! Nice hotel, very good location ( walking: metro 5 min away, mall 15 min away, grocery store 2 min!) The staff was super friendly, smiled and engaged with me everyday and night! The buffet options were varied and tasty. Overall experience was great! Shout-out to Vikas one of the manager and Moe, thanks for everything again!
Very good hotel all staff very friend
The location is very good
My stay was good the staff are very welcoming
Shower floor overspills to bathroom area, TV sound erratic due to poor connection (per technician), safe box unable to lock (was fixed then happened again the next day so technician had to visit room again to fix. So inconvenient I had to remain in the room to wait for the repair to be done. No coffee and creamer provided cos the hotel was Plastic free?? Absurd.
I requested a room with a big window or some sunlight for the first room I got had neither and there was water dripping in the bathroom. The gentleman of the front office immediately moved me to another room which was smaller and again without fresh Sunlight. Next morning the young lady at the front desk did me the best favour possible and gave me a room which had fresh sunlight and in fact a wonderful view
The property and room should have been cleaner. Had to ask to have it done.
Central to metro, Mall of the Emirates. Staff friendly, courteous and helpful. Room amenities average, though no milk. TV reception non existent.
Very good hotel with a v good location
Good hotel, great location, carpets need cleaned
Nice hotel and location close to metro with great pool. The suite itself was a fantastic size and space and great value for money however the carpets could certainly do with cleaning or replacing. There was also some previous occupants hair in the bathrooms so better cleaning required.
Comfortable Stay!
Fantastic !
Very comfortable stay.
We loved the spacious suite with a furnished kitchen, a large living/dining room, 3 bedrooms and 5 bathrooms!! The staff were friendly and helpful. However, the room service was slow and can improve. We loved the nearby restaurant and supermarket options, which was extremely helpful.
Lovely service and friendly staff
The property was in a good location close to local amenities. Unfortunately it didn’t have the wow factor and the rooms carpets and style are quite dated. Breakfast/lunch was quite limited in selection. This is a good hotel but I not an elite hotel in comparison to others in Dubai.
It was not bad but the rooms are a little tied and need a refresh, carpet had alot of stains, TV's were older TV's not too "smart" low resolution, and internet was average. But nice and quiet, just needs a big refresh of furniture and electronics
Amazing
The smell of the room wasn't good.The moisture was high and caused bad smell. We were not able to open the window to change the air inside the room because the window was locked.
Good for a short stay in the area where i had some meetings
The hotel needs to improve quality of room service
I have stayed at your hotel twice before, and this was my third visit. Unfortunately, my last stay was disappointing. I stayed for five nights, and on two of those nights, my room was not cleaned at all. I had to request room cleaning services each time, despite this being a standard service that should be performed without prior notice. I hope this feedback helps improve your services for future guests.
Crowded. Booked executive room not sure what I got for the extra money I paid. Room wasn’t ready until 3 pm to check in
We were supposed to be staying 9 nights at this hotel but after all we left 3 days early. The mattress was as hard as a rock, and the pillows were like sleeping on a deflated balloon. I woke up with a sore back and neck every morning, and I was grateful to finally check out and get a good night's sleep elsewhere. I will give credit to the staff that tried to help us but in vain and the excuse was always the same "it's an old hotel".
This hotel is right next to an extremely busy road and even on 30th floor was noisy. Housekeeping was regular and good but the rooms are extremely dirty in terms of carpets full of stains and filthy, grout in bathrooms and shower heads full of mould etc. We stayed half board during Ramadan and management had decided it would be a Moroccan buffet - every night - really shouldn’t be selling half board if that is the choice made. Wouldn’t recommend half board anyway as no atmosphere, no drinks offered and food covered in flies. If you are coming to Dubai for a holiday we would not recommend this hotel.
Poor cleanliness
Poor cleanliness, This is next to Metro but not in a good condition to stay.
Good luck for all
Good location and very friendly staff
The public areas of the hotel were clean and nicely presented. However, our apartment was tired and needed a thorough clean especially the carpets which were stained. The bathrooms also needed a deep clean. The lounge/dining area was fine. A number of requests for house keeping went without action and Reception had to be reminded several times. We were not advised that evening meals would be based on Moroccan cuisine during Ramadan so were surprised at the limited variety. The hotel is conveniently located and use of the Metro is good, however noise from cars on the motorway was loud even though we were on a higher floor. The windows did not dampen the traffic noise. The windows were also very dirty which obscured what would have been a lovely view. The staff were welcoming and friendly especially those in the dining area.
The property was amazing, with the best views of the city.
Ok Hotel was in a good location but not as good as Novotel Deria where I stayed several years ago. The TV Chanel’s were hard to navigate and the bathroom shower tiles needed fixing. But the gym was nice and breakfast was nice with a good choice of options and location was excellent for the metro
The carpet inside the room was so dirty
Rooms were very outdated. Tv never worked properly, csrpet is dirty. Balcony door was sealed and could not open and there was noise from traffic from the door.
Un hôtel tellement beau propre les services rien n’a dire l'accueil était très chaleureux 😍😍😍😍 a bientôt
Happy with Novotel Al barsha
Our experience of Novotel Al Barsha is really good The hotel’s location is excellent we stayed in a two bedroom suite which was massive and perfectly cleaned the suite had basic amenities the only complain we had was no milk was provided and upon enquiring we were told it was because the hotel has recently switched to being sustainable and thats why no plastics are being used I believe glass bottles or a milk carton would be a better alternative and will serve the sustainability purpose too We booked half board but enjoyed the breakfast the most lunch is usually better and has a changing menu whereas dinner in the 365 restaurant dint seem very popular On a few days we were woken up by a loud bang outside our suite and that wasnt very pleasant!! The hospitality staff is very welcoming and polite I personally would like to mention Vikas and Muskaan and the chef who makes delicious beef briskets (forgot to ask his name) for their friendliness and open communication They all made us feel special and cared for ! The hotel has many restaurants on site we tried swiss butter and it was good (not great value for money though)
Breakfast is very poor and same every day. Not worth to pay for it.
Not clean at all wr arrived and the room wasn't ready. While we are in the suite the washer mashine fladed with hot water and I have 2 babies 1and 2 years and after they fixed it they didn't clean. Next day the Lamb fall on my hawad. I don't recommend it at all
Great location
Excellent stay, kindly upgraded to a family suite, thank you Anna. Great location. Would recommend and stay here again.
Room was neat. View was great. Breakfast was good but more changes could be made to daily breakfast menu. Late night service needs to be improved as requests don't get fulfilled often. Metro is close by. Receptionist Eva was very helpful. Would recommend this hotel.
It was quite bad. The pillows in this Novotel were the worst and the staff had no ideas on how to get better pillows. Housekeeping insisted that either coffee sachets or milk pouches are not given in the room to use with the hot water kettle. So as a policy they would only give flavoured tea and sugar in the room For coffee / milk you need to order and pay.
I really did not this hotel i mean i hate. whenever we came this hotel they are always trying to give one room instead of 2 , 3 room. They are not upgrade they tries downgrade. I dont like their service quality terrible
Below Average Breakfast and Ageing property
The paint in the room was peeling and generally looked very old. The pullout bed (sofa bed) was pathetic with a 1.5-inch mattress. The mattress cannot support the weight of an adult. This is for namesake only and don't fall for this feature/option. Breakfast is a cut-copy-paste daily without variation and below-average in taste. The only saving grace is the staff who are polite and friendly. Overall, the property does not meet the Novotel Brand.
I booked a room that said would accomodate 3 people. But when I inquired to get a cot, they said the room would not hold it. I had to upgrade, for a fee of course! I dislike false advertising but lately hotels have beeen notorious for this. Loved that it is next to a supermarket and metro station. Would stay again.
Stayed for 7 days and felt like home. Rooms cleaned, good food, shopping, gym, and warm pool. Fit for me and the kids. Enjoyed our stay. Recommend
Spacious rooms, staff
Centrally located hotel with tons of restaurants, supermarkets and subway station within 15 minute walk. Great breakfast
Staff were very friendly and courteous. Always willing to help.
The Hotel is in a prime location within easy access to the Metro station and public transport. The concierge is excellent very helpful, friendly and always there to assist. Couldn't ask for more
Hotel was good. We called housekeeping one day for new bath towels and water as we had given the old ones to the housekeeper that was outside our door doing another room. She had no bath towels on her cart. The phone call to housekeeping did not result in any bath towels being delivered.
O liked that that the Gym is open 24/7. HATED the carpets in d room. They are old and clearly need some special cleaning. The room smelled cigarette although it was a non smoking room.
Was good
Location is good but very understaffed and service is not quick. Have stayed at other Novotels and this one was disappointing in comparison. The carpets are heavily stained and building is old.
Great place
It's was great!
Novotel Al Barsha Dubai
It was amazing. From the beginning all staffs were very friendly and welcoming. The room was very clean and well air conditioning. Staffs always smiled and polite. Anna and Eva on reception were always on hand to help. Vikas the restaurant manager personally approached us and asked us if you had any issues. And he went above and beyond to help us. Great guy and very professional.
The hotel was large with great amenities. The staff were great and the service excellent. The only small complaint that we had was that the pool was a little warm and not refreshing at all. However it was the middle of summertime.
First thing when we arrived we just waited for 3 hours till we received the apartment the receptionist lady she was rude and not helpful the appartment old and the service not that hood as last year the air-condition in the sitting room not working just as a fan and the fridge in the kitchen has garlic smells ,the pathroom had very bad smells some days and they tried to fix the problem overall not that good as last 2 years when we was there
I love the location next to a metro food market 24h
Not clean and nit well maintained dirty floors and bathrooms.
It offer breakfast, otherwise the Cafe Java has net flying and laying on the products. The Apartment/Hotel was old and outdated. The carpet had large dirt spots throughout the whole Apartment. One shower had hair the other one had mold. It advertises with a balcony , there wasn’t. To book excursions, it appears that she didn’t want to help, plus she was no help, actually told us to book with some other company. I give the hotel 2star. You are within walking distance to the Mall of Emirates
The best place to stay in Dubai especially if you have a big family. Very pleasant staff! Everyone works hard! Hope they get a raise!!!!
Property was very nice, but not well maintained. And few amenities provided with the kitchen, bathroom. Not sufficient at all
The rooms are clean. breakfast was good. all the staff in the hotel are nice and they ready to help. easy to reach. good location
The hotel did not take into consideration that I am an Expedia gold member even though I mentioned that upon check-in and sent them an email requesting a room upgrade upon availability (based on my gold member status) a few days prior to my stay. No one replied to my email and my Expedia gold status was not taken into consideration. Also, I booked a superior double room (non-smoking), and when we checked in, this type of room was not available, and we were required to choose between a superior double room (smoking) or a room with twin beds (non-smoking). When mentioning my gold status upon check-in, the receptionist mentioned that the hotel does not consider Expedia gold memberships.
Very nice and clean !!
The property is showing it’s age, the room definitely needs an upgrade but the staff is 5 five, Steve, Raj and Richard is super.
👍👍
👍👍
No modern amenities like iron, microwave or mini fridge.
Staff were not very helpful when things were not working, meant to be a 4 star hotel but didn’t feel like it.
First of all they try to give us one room instead of 3 rooms. And hotel is toooo dusty and roooms are horrible i am so unhappy
Breakfast was good. Good location and many restaurants nearby. I wish the hotel rooms were more clean, there were many stains on carpet. Other than that, everything else was fine including hotel service. I may consider it again.
We had a wonderful time at the Novotel! 10 of our family members were there for a wedding and simply loved our room with a view of the city. Spectacular! The workout room, pool, and spa were excellent! The breakfast buffet was the best! Can't say enough about the hotel. We will be returning for sure and recommending to our friends in the U.S.
Property was great . Service was great . Staff was great . But the VIP access that Expedia advertised was not extended to me . We called Expedia several times and received the round around . Very disappointed with Expedia and false advertising.
Spacious, Centrally located, Excellent views!
We stayed in a 3 bedroom suite at this hotel. The check in process was smooth. The room was huge! In addition to spacious rooms and en-suite bathrooms, there were 2 additional empty storage spaces and 2 powder bathrooms. The kitchen was large and had basic functional amenities. The views were gorgeous, of downtown Dubai, the Burj Al Arab at the creek and Jumeirah areas, all from one spot. The location was great for trips to all these spots. The housekeeping staff were very prompt, punctual and respectful. Over all a great stay!
Good location, friendly staff
Top Notch facility and staff.
Good location - about 5 min walk to nearest metro station, 20 min walk to mall of Emirates and lots of small outlets, supermarket and pharmacy around. Unfortunately, a bit too far to other entertainment. Also, the state of room was quiet poor with leaking plumbing and cleanliness not up to 4 star hotel standards. Be aware, that the pool is by the bar so if you enjoy spectaculars while swimming and heavy tobaco smell that will work otherwise probably not the best pool location. Staff is nice though, professional and always happy to help.
Perfect place to stay, but..
Novotel is an excellent hotel, with wonderful staff, extremely clean beds comfortable and rooms quiet. Only drawback was cold to lukewarm water for showering. We reported after the first night, however, second night was just as bad. After an extremely long air-flight all we wanted were hot showers.
Nice hotel in Al Barsha. Close to the Mashreq Metro station.
The family room we got was big, and relatively clean. Staff was helpful and friendly. The parking was good and had lift access to rooms. Overall good, but there might be improvement in the suite condition. Like some stuff was broken. Kitchen may have more stuff for cooking.
Overall good
The pool was not available
A very accessible Hotel just 60 yards from a metro Station and Bus Stop - taxis very easy to access. Property very clean and felt very safe staying there. Extremley helpful and courteous service staff.
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Room cleanness can be inproved
Excellent location, Delicious Breakfast, excellent
I stayed at 6 separate hotels on this trip. I find myself booking Novotel more often than others because it’s far superior in every way. The value for money is impossible to find elsewhere in Dubai
Very good apartments and their service excellent everything was amazing
Novotel Bursa, exceedingly good
I found the location of this very convenient from the metro, malls etc. The staff were so helpful & polite we have decided to return here on the way back. Thanks to wai wai, Anna & Ahmed at the counter for making our stay really enjoyable. I really recommend getting breakfast as there was so much variety & delicious.
Reasonable piece and good break fast
Mostly recommended
Excellent stuff and cleaning, cons. A little bit far from activities
Decent stay
It was as expected, service was quick and efficient. Hotel is in good shape and facilities were a pleasant to use. The hotel is only a short walk from the metro which is a nice plus, however it is right next to the main road so could be a bit noisy.
Awesome !
Excellent stay, service and staff. Truly comfortable for a business stay
everything fine and perfect,, not like last time
Broken drainage in the bathroom, universal outlet is broken , sofa bed squeaky, one of toilet flush is not working , phone call to room service doesn’t work we had to call reception to ask for things.
Very Good Experience
very good experience.They allowed us 2 hours late checkout and kept our luggage till our flight time late at night.Rates were a bit high due to peak season.very convenient location.
We stayed in the Adagio Premium Apts in these towers - we had a 4 bedroom with stunning panoramic views of Dubai. It was very spacious and nicely furnished. There was a large kitchen with full size appliances and gas range/oven. We had an in unit washer / dryer combo. Service and staff was great - we had a few mechanical issues that were quickly attended to. We had the breakfast buffet in the Novatel Restaurant in this property every day -it had a nice selection of foods and was well done. Only complaint is that the pool did not see any sun due to the position of the towers - we ended up going to the beaches as La Mer for our "sun days". Otherwise the hotel has a parking ramp and we convenient to the main highway and close to a train station. Within minutes to a large shopping mall and groceries can be delivered to the hotel. Great for families - our stay was for 2 weeks with a family of 5, plenty of space for all.
I will never go back to this hotel
Could do much better for a Novotel
The room was not ready when promised… The room was dirty… TV not working properly… The Flish was running all night.. But the bed was comfortable