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28 Jan 2025
Tuesday
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29 Jan 2025
Wednesday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Novotel Dubai Al Barsha, you'll be centrally located in Dubai, within a 5-minute drive of Souk Madinat Jumeirah and Wild Wadi Water Park. This family-friendly hotel is 7 mi (11.3 km) from Marina Beach and 8.5 mi (13.6 km) from Burj Khalifa. Make yourself at home in one of the 465 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Dubai? This hotel has 6488 square feet (603 square meters) of space consisting of a conference center and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Hotel policies

Green Key (Foundation for Environmental Education)

Professional property host/manager

Pets not allowed

Check-in from: 2:00 PM
Check-in by: 3:00 AM
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Contactless check-out is available

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property uses a grey water recycling system
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately AED 85 per person
  • Airport shuttle fee: AED 160 per vehicle (one-way)
  • Rollaway bed fee: AED 180.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Hindi

Arabic

Vietnamese

Russian

Thai

Afrikaans

Filipino

English

Chinese (Mandarin)

Indonesian

French

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Smoking areas

Childcare

Business facilities

Banquet facilities

Transportation services

Accessible facilities

Other

Elevator

Hair salon

ATM/banking

Concierge services

Gift shops or newsstand

Shopping on site

Airport transportation (surcharge)

Conference space

Breakfast available (surcharge)

Laundry facilities

Television in common areas

Arcade/game room

Garden

Children's pool

Safe-deposit box at front desk

Multilingual staff

Free newspapers in lobby

24-hour front desk

Business center

Porter/bellhop

Express check-out

Full-service spa

Spa treatment room(s)

Steam room

Sauna

Wedding services

Express check-in

Designated smoking areas

Pool umbrellas

Airport transportation

Grocery/convenience store

Free wired internet

Wheelchair accessible path of travel

Wheelchair accessible parking

Number of restaurants - 1

Conference space size (feet) - 6488

Conference space size (meters) - 603

Number of meeting rooms - 10

Number of outdoor pools - 1

Free shopping center shuttle

Designated smoking areas (fines apply)

Conference center

Snack bar/deli

Bicycle rentals on site

Free self parking

Free valet parking

Computer station

Number of bars/lounges - 2

Number of poolside bars - 1

Number of coffee shops/cafes - 1

Free ski shuttle

Ski passes available

Free beach shuttle

Free pool cabanas

Pool sun loungers

Terrace

Babysitting or childcare (surcharge)

Children's club (free)

Supervised childcare/activities (free)

Electric car charging station

Water dispenser

Vegetable garden

Proposal/romance packages available

Banquet hall

Hotel reviews

8.2
Excellent1000 Verified Reviews
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Cleanliness8.4/10
Service8.4/10
Comfort8.0/10
Condition8.2/10
location8.6/10
Neighborhood8.2/10
Value10/10
4/10
Poor
Razmic, 17 Oct 2024
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Could do much better for a Novotel

The room was not ready when promised… The room was dirty… TV not working properly… The Flish was running all night.. But the bed was comfortable

10/10
Exceptional
Marie, 13 Oct 2024
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Very friendly and helpful staff

2/10
Poor
Francis, 07 Oct 2024
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Such a bad experience, never again !

The first thing the most important for me in an hôtel is the cleanness. Here at Novotel Al Barsha, the carpet is spotted almost everywhere, in the corridors and in the rooms. You cannot put a feet on the floor without walking on dirty spots... When you arrive at the hôtel, the doors are dirty, not cleaned all day long... It was for me an extremely bad experience.

2/10
Poor
Francis, 02 Oct 2024
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I couldn't think that a Novotel could be in such an uncleanness situation. Spots everywhere on the carpets in the room and in the corridors. Entrance door glass of the hotel dirty.... Very average food for breakfast. Such a bad experience, never again !!!

10/10
Exceptional
Laury Antony, 22 Sep 2024
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First time in Dubai and I was amazed! Nice hotel, very good location ( walking: metro 5 min away, mall 15 min away, grocery store 2 min!) The staff was super friendly, smiled and engaged with me everyday and night! The buffet options were varied and tasty. Overall experience was great! Shout-out to Vikas one of the manager and Moe, thanks for everything again!

10/10
Exceptional
jean, 19 Sep 2024
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Very good hotel all staff very friend

6/10
Fair
mahtab, 10 Sep 2024
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The location is very good

10/10
Exceptional
Lionel, 19 Aug 2024
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My stay was good the staff are very welcoming

6/10
Fair
Alan, 17 Aug 2024
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Shower floor overspills to bathroom area, TV sound erratic due to poor connection (per technician), safe box unable to lock (was fixed then happened again the next day so technician had to visit room again to fix. So inconvenient I had to remain in the room to wait for the repair to be done. No coffee and creamer provided cos the hotel was Plastic free?? Absurd.

8/10
Excellent
Omair, 16 Aug 2024
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I requested a room with a big window or some sunlight for the first room I got had neither and there was water dripping in the bathroom. The gentleman of the front office immediately moved me to another room which was smaller and again without fresh Sunlight. Next morning the young lady at the front desk did me the best favour possible and gave me a room which had fresh sunlight and in fact a wonderful view

6/10
Fair
Karl, 26 Jul 2024
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The property and room should have been cleaner. Had to ask to have it done.

8/10
Excellent
Dianne, 23 Jul 2024
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Central to metro, Mall of the Emirates. Staff friendly, courteous and helpful. Room amenities average, though no milk. TV reception non existent.

8/10
Excellent
Sherif, 21 Jul 2024
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Very good hotel with a v good location

8/10
Excellent
Gareth, 21 Jul 2024
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Good hotel, great location, carpets need cleaned

Nice hotel and location close to metro with great pool. The suite itself was a fantastic size and space and great value for money however the carpets could certainly do with cleaning or replacing. There was also some previous occupants hair in the bathrooms so better cleaning required.

10/10
Exceptional
Muhammad Essa, 06 Jul 2024
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Comfortable Stay!

Fantastic !

10/10
Exceptional
Muhammad Essa, 01 Jul 2024
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Very comfortable stay.

10/10
Exceptional
VENKATESHA, 01 Jul 2024
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We loved the spacious suite with a furnished kitchen, a large living/dining room, 3 bedrooms and 5 bathrooms!! The staff were friendly and helpful. However, the room service was slow and can improve. We loved the nearby restaurant and supermarket options, which was extremely helpful.

10/10
Exceptional
Uzma, 27 Jun 2024
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Lovely service and friendly staff

8/10
Excellent
niazur, 26 Jun 2024
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The property was in a good location close to local amenities. Unfortunately it didn’t have the wow factor and the rooms carpets and style are quite dated. Breakfast/lunch was quite limited in selection. This is a good hotel but I not an elite hotel in comparison to others in Dubai.

8/10
Excellent
Omar, 17 Jun 2024
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It was not bad but the rooms are a little tied and need a refresh, carpet had alot of stains, TV's were older TV's not too "smart" low resolution, and internet was average. But nice and quiet, just needs a big refresh of furniture and electronics

10/10
Exceptional
Hassan, 12 Jun 2024
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Amazing

8/10
Excellent
Shwan, 11 Jun 2024
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The smell of the room wasn't good.The moisture was high and caused bad smell. We were not able to open the window to change the air inside the room because the window was locked.

8/10
Excellent
Marek, 02 Jun 2024
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Good for a short stay in the area where i had some meetings

6/10
Fair
Yasser, 24 May 2024
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The hotel needs to improve quality of room service

I have stayed at your hotel twice before, and this was my third visit. Unfortunately, my last stay was disappointing. I stayed for five nights, and on two of those nights, my room was not cleaned at all. I had to request room cleaning services each time, despite this being a standard service that should be performed without prior notice. I hope this feedback helps improve your services for future guests.

6/10
Fair
faowaz, 21 May 2024
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Crowded. Booked executive room not sure what I got for the extra money I paid. Room wasn’t ready until 3 pm to check in

4/10
Poor
Georges, 09 May 2024
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We were supposed to be staying 9 nights at this hotel but after all we left 3 days early. The mattress was as hard as a rock, and the pillows were like sleeping on a deflated balloon. I woke up with a sore back and neck every morning, and I was grateful to finally check out and get a good night's sleep elsewhere. I will give credit to the staff that tried to help us but in vain and the excuse was always the same "it's an old hotel".

2/10
Poor
Helen, 30 Apr 2024
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This hotel is right next to an extremely busy road and even on 30th floor was noisy. Housekeeping was regular and good but the rooms are extremely dirty in terms of carpets full of stains and filthy, grout in bathrooms and shower heads full of mould etc. We stayed half board during Ramadan and management had decided it would be a Moroccan buffet - every night - really shouldn’t be selling half board if that is the choice made. Wouldn’t recommend half board anyway as no atmosphere, no drinks offered and food covered in flies. If you are coming to Dubai for a holiday we would not recommend this hotel.

4/10
Poor
SAI, 25 Apr 2024
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Poor cleanliness

Poor cleanliness, This is next to Metro but not in a good condition to stay.

10/10
Exceptional
Hani, 15 Apr 2024
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Good luck for all

8/10
Excellent
Manuel, 05 Apr 2024
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Good location and very friendly staff

8/10
Excellent
Sukhbinder, 02 Apr 2024
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The public areas of the hotel were clean and nicely presented. However, our apartment was tired and needed a thorough clean especially the carpets which were stained. The bathrooms also needed a deep clean. The lounge/dining area was fine. A number of requests for house keeping went without action and Reception had to be reminded several times. We were not advised that evening meals would be based on Moroccan cuisine during Ramadan so were surprised at the limited variety. The hotel is conveniently located and use of the Metro is good, however noise from cars on the motorway was loud even though we were on a higher floor. The windows did not dampen the traffic noise. The windows were also very dirty which obscured what would have been a lovely view. The staff were welcoming and friendly especially those in the dining area.

10/10
Exceptional
Sagar Pravin, 31 Mar 2024
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The property was amazing, with the best views of the city.

8/10
Excellent
AMANDEEP, 14 Mar 2024
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Ok Hotel was in a good location but not as good as Novotel Deria where I stayed several years ago. The TV Chanel’s were hard to navigate and the bathroom shower tiles needed fixing. But the gym was nice and breakfast was nice with a good choice of options and location was excellent for the metro

4/10
Poor
Hisham, 10 Mar 2024
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The carpet inside the room was so dirty

6/10
Fair
Anand, 07 Mar 2024
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Rooms were very outdated. Tv never worked properly, csrpet is dirty. Balcony door was sealed and could not open and there was noise from traffic from the door.

10/10
Exceptional
Ruth, 29 Feb 2024
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Un hôtel tellement beau propre les services rien n’a dire l'accueil était très chaleureux 😍😍😍😍 a bientôt

8/10
Excellent
Sabeen, 24 Feb 2024
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Happy with Novotel Al barsha

Our experience of Novotel Al Barsha is really good The hotel’s location is excellent we stayed in a two bedroom suite which was massive and perfectly cleaned the suite had basic amenities the only complain we had was no milk was provided and upon enquiring we were told it was because the hotel has recently switched to being sustainable and thats why no plastics are being used I believe glass bottles or a milk carton would be a better alternative and will serve the sustainability purpose too We booked half board but enjoyed the breakfast the most lunch is usually better and has a changing menu whereas dinner in the 365 restaurant dint seem very popular On a few days we were woken up by a loud bang outside our suite and that wasnt very pleasant!! The hospitality staff is very welcoming and polite I personally would like to mention Vikas and Muskaan and the chef who makes delicious beef briskets (forgot to ask his name) for their friendliness and open communication They all made us feel special and cared for ! The hotel has many restaurants on site we tried swiss butter and it was good (not great value for money though)

6/10
Fair
Vladimir, 17 Feb 2024
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Breakfast is very poor and same every day. Not worth to pay for it.

2/10
Poor
Rabih, 13 Feb 2024
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Not clean at all wr arrived and the room wasn't ready. While we are in the suite the washer mashine fladed with hot water and I have 2 babies 1and 2 years and after they fixed it they didn't clean. Next day the Lamb fall on my hawad. I don't recommend it at all

10/10
Exceptional
Ibrar, 27 Jan 2024
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Great location

Excellent stay, kindly upgraded to a family suite, thank you Anna. Great location. Would recommend and stay here again.

8/10
Excellent
Abdul Basith, 27 Jan 2024
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Room was neat. View was great. Breakfast was good but more changes could be made to daily breakfast menu. Late night service needs to be improved as requests don't get fulfilled often. Metro is close by. Receptionist Eva was very helpful. Would recommend this hotel.

4/10
Poor
Gaurav, 26 Jan 2024
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It was quite bad. The pillows in this Novotel were the worst and the staff had no ideas on how to get better pillows. Housekeeping insisted that either coffee sachets or milk pouches are not given in the room to use with the hot water kettle. So as a policy they would only give flavoured tea and sugar in the room For coffee / milk you need to order and pay.

2/10
Poor
SERAP, 24 Jan 2024
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I really did not this hotel i mean i hate. whenever we came this hotel they are always trying to give one room instead of 2 , 3 room. They are not upgrade they tries downgrade. I dont like their service quality terrible

4/10
Poor
Ajay, 22 Jan 2024
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Below Average Breakfast and Ageing property

The paint in the room was peeling and generally looked very old. The pullout bed (sofa bed) was pathetic with a 1.5-inch mattress. The mattress cannot support the weight of an adult. This is for namesake only and don't fall for this feature/option. Breakfast is a cut-copy-paste daily without variation and below-average in taste. The only saving grace is the staff who are polite and friendly. Overall, the property does not meet the Novotel Brand.

6/10
Fair
May, 18 Jan 2024
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I booked a room that said would accomodate 3 people. But when I inquired to get a cot, they said the room would not hold it. I had to upgrade, for a fee of course! I dislike false advertising but lately hotels have beeen notorious for this. Loved that it is next to a supermarket and metro station. Would stay again.

10/10
Exceptional
Amber, 13 Jan 2024
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Stayed for 7 days and felt like home. Rooms cleaned, good food, shopping, gym, and warm pool. Fit for me and the kids. Enjoyed our stay. Recommend

10/10
Exceptional
Alejandro, 07 Jan 2024
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Spacious rooms, staff

10/10
Exceptional
RAUL U, 07 Jan 2024
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Centrally located hotel with tons of restaurants, supermarkets and subway station within 15 minute walk. Great breakfast

10/10
Exceptional
Bola, 06 Jan 2024
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Staff were very friendly and courteous. Always willing to help.

10/10
Exceptional
Robert, 20 Dec 2023
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The Hotel is in a prime location within easy access to the Metro station and public transport. The concierge is excellent very helpful, friendly and always there to assist. Couldn't ask for more

8/10
Excellent
Benedicta, 23 Nov 2023
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Hotel was good. We called housekeeping one day for new bath towels and water as we had given the old ones to the housekeeper that was outside our door doing another room. She had no bath towels on her cart. The phone call to housekeeping did not result in any bath towels being delivered.

4/10
Poor
JELSON, 06 Nov 2023
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O liked that that the Gym is open 24/7. HATED the carpets in d room. They are old and clearly need some special cleaning. The room smelled cigarette although it was a non smoking room.

10/10
Exceptional
Mohamed, 15 Sep 2023
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Was good

6/10
Fair
Priyanka, 22 Aug 2023
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Location is good but very understaffed and service is not quick. Have stayed at other Novotels and this one was disappointing in comparison. The carpets are heavily stained and building is old.

10/10
Exceptional
Wakeelat, 14 Aug 2023
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Great place

It's was great!

10/10
Exceptional
Ramraj, 11 Aug 2023
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Novotel Al Barsha Dubai

It was amazing. From the beginning all staffs were very friendly and welcoming. The room was very clean and well air conditioning. Staffs always smiled and polite. Anna and Eva on reception were always on hand to help. Vikas the restaurant manager personally approached us and asked us if you had any issues. And he went above and beyond to help us. Great guy and very professional.

8/10
Excellent
Mike, 06 Aug 2023
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The hotel was large with great amenities. The staff were great and the service excellent. The only small complaint that we had was that the pool was a little warm and not refreshing at all. However it was the middle of summertime.

6/10
Fair
Ali, 31 Jul 2023
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First thing when we arrived we just waited for 3 hours till we received the apartment the receptionist lady she was rude and not helpful the appartment old and the service not that hood as last year the air-condition in the sitting room not working just as a fan and the fridge in the kitchen has garlic smells ,the pathroom had very bad smells some days and they tried to fix the problem overall not that good as last 2 years when we was there

8/10
Excellent
JOSEPH, 23 May 2023
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I love the location next to a metro food market 24h

4/10
Poor
Adjai, 05 May 2023
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Not clean and nit well maintained dirty floors and bathrooms.

4/10
Poor
Georgetta, 22 Apr 2023
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It offer breakfast, otherwise the Cafe Java has net flying and laying on the products. The Apartment/Hotel was old and outdated. The carpet had large dirt spots throughout the whole Apartment. One shower had hair the other one had mold. It advertises with a balcony , there wasn’t. To book excursions, it appears that she didn’t want to help, plus she was no help, actually told us to book with some other company. I give the hotel 2star. You are within walking distance to the Mall of Emirates

10/10
Exceptional
Daniel, 08 Apr 2023
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The best place to stay in Dubai especially if you have a big family. Very pleasant staff! Everyone works hard! Hope they get a raise!!!!

4/10
Poor
Firas, 23 Feb 2023
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Property was very nice, but not well maintained. And few amenities provided with the kitchen, bathroom. Not sufficient at all

8/10
Excellent
sahar, 20 Feb 2023
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The rooms are clean. breakfast was good. all the staff in the hotel are nice and they ready to help. easy to reach. good location

6/10
Fair
Sara, 19 Feb 2023
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The hotel did not take into consideration that I am an Expedia gold member even though I mentioned that upon check-in and sent them an email requesting a room upgrade upon availability (based on my gold member status) a few days prior to my stay. No one replied to my email and my Expedia gold status was not taken into consideration. Also, I booked a superior double room (non-smoking), and when we checked in, this type of room was not available, and we were required to choose between a superior double room (smoking) or a room with twin beds (non-smoking). When mentioning my gold status upon check-in, the receptionist mentioned that the hotel does not consider Expedia gold memberships.

8/10
Excellent
Jozette, 16 Feb 2023
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Very nice and clean !!

10/10
Exceptional
Michelle A, 11 Feb 2023
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The property is showing it’s age, the room definitely needs an upgrade but the staff is 5 five, Steve, Raj and Richard is super.

10/10
Exceptional
Ana, 07 Feb 2023
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👍👍

10/10
Exceptional
Ana, 07 Feb 2023
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👍👍

8/10
Excellent
nnennaya, 04 Feb 2023
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No modern amenities like iron, microwave or mini fridge.

2/10
Poor
jibran zamiruddin, 29 Jan 2023
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Staff were not very helpful when things were not working, meant to be a 4 star hotel but didn’t feel like it.

4/10
Poor
SERAP, 21 Jan 2023
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First of all they try to give us one room instead of 3 rooms. And hotel is toooo dusty and roooms are horrible i am so unhappy

6/10
Fair
Pavan, 15 Jan 2023
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Breakfast was good. Good location and many restaurants nearby. I wish the hotel rooms were more clean, there were many stains on carpet. Other than that, everything else was fine including hotel service. I may consider it again.

10/10
Exceptional
Ray and Judy, 05 Jan 2023
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We had a wonderful time at the Novotel! 10 of our family members were there for a wedding and simply loved our room with a view of the city. Spectacular! The workout room, pool, and spa were excellent! The breakfast buffet was the best! Can't say enough about the hotel. We will be returning for sure and recommending to our friends in the U.S.

10/10
Exceptional
Seion, 04 Jan 2023
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Property was great . Service was great . Staff was great . But the VIP access that Expedia advertised was not extended to me . We called Expedia several times and received the round around . Very disappointed with Expedia and false advertising.

10/10
Exceptional
Charudatta, 03 Jan 2023
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Spacious, Centrally located, Excellent views!

We stayed in a 3 bedroom suite at this hotel. The check in process was smooth. The room was huge! In addition to spacious rooms and en-suite bathrooms, there were 2 additional empty storage spaces and 2 powder bathrooms. The kitchen was large and had basic functional amenities. The views were gorgeous, of downtown Dubai, the Burj Al Arab at the creek and Jumeirah areas, all from one spot. The location was great for trips to all these spots. The housekeeping staff were very prompt, punctual and respectful. Over all a great stay!

10/10
Exceptional
Ahmed, 18 Dec 2022
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Good location, friendly staff

10/10
Exceptional
Stephen, 17 Dec 2022
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Top Notch facility and staff.

6/10
Fair
Nadezda, 06 Dec 2022
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Good location - about 5 min walk to nearest metro station, 20 min walk to mall of Emirates and lots of small outlets, supermarket and pharmacy around. Unfortunately, a bit too far to other entertainment. Also, the state of room was quiet poor with leaking plumbing and cleanliness not up to 4 star hotel standards. Be aware, that the pool is by the bar so if you enjoy spectaculars while swimming and heavy tobaco smell that will work otherwise probably not the best pool location. Staff is nice though, professional and always happy to help.

8/10
Excellent
Donna, 03 Dec 2022
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Perfect place to stay, but..

Novotel is an excellent hotel, with wonderful staff, extremely clean beds comfortable and rooms quiet. Only drawback was cold to lukewarm water for showering. We reported after the first night, however, second night was just as bad. After an extremely long air-flight all we wanted were hot showers.

8/10
Excellent
Shaun, 27 Nov 2022
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Nice hotel in Al Barsha. Close to the Mashreq Metro station.

8/10
Excellent
Siamak, 26 Nov 2022
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The family room we got was big, and relatively clean. Staff was helpful and friendly. The parking was good and had lift access to rooms. Overall good, but there might be improvement in the suite condition. Like some stuff was broken. Kitchen may have more stuff for cooking.

10/10
Exceptional
Ahmed, 25 Nov 2022
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Overall good

8/10
Excellent
Elizabeth, 28 Sep 2022
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The pool was not available

10/10
Exceptional
Sandra, 06 Sep 2022
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A very accessible Hotel just 60 yards from a metro Station and Bus Stop - taxis very easy to access. Property very clean and felt very safe staying there. Extremley helpful and courteous service staff.

10/10
Exceptional
Anwer, 02 Sep 2022
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.

8/10
Excellent
Khair, 22 Aug 2022
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Room cleanness can be inproved

10/10
Exceptional
Amir, 17 Aug 2022
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Excellent location, Delicious Breakfast, excellent

I stayed at 6 separate hotels on this trip. I find myself booking Novotel more often than others because it’s far superior in every way. The value for money is impossible to find elsewhere in Dubai

8/10
Excellent
Ali, 27 Jul 2022
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Very good apartments and their service excellent everything was amazing

10/10
Exceptional
Amir, 21 Jul 2022
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Novotel Bursa, exceedingly good

I found the location of this very convenient from the metro, malls etc. The staff were so helpful & polite we have decided to return here on the way back. Thanks to wai wai, Anna & Ahmed at the counter for making our stay really enjoyable. I really recommend getting breakfast as there was so much variety & delicious.

8/10
Excellent
VIVEKANAND, 14 Jul 2022
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Reasonable piece and good break fast

10/10
Exceptional
Mohammad, 03 Jul 2022
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Mostly recommended

8/10
Excellent
Aleksandr, 01 Jun 2022
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Excellent stuff and cleaning, cons. A little bit far from activities

10/10
Exceptional
Verified traveler, 17 May 2022
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Decent stay

It was as expected, service was quick and efficient. Hotel is in good shape and facilities were a pleasant to use. The hotel is only a short walk from the metro which is a nice plus, however it is right next to the main road so could be a bit noisy.

10/10
Exceptional
Verified traveler, 11 May 2022
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Awesome !

Excellent stay, service and staff. Truly comfortable for a business stay

8/10
Excellent
FAISAL, 30 Apr 2022
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everything fine and perfect,, not like last time

2/10
Poor
Siroor, 28 Mar 2022
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Broken drainage in the bathroom, universal outlet is broken , sofa bed squeaky, one of toilet flush is not working , phone call to room service doesn’t work we had to call reception to ask for things.

10/10
Exceptional
VIJAY, 26 Mar 2022
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Very Good Experience

very good experience.They allowed us 2 hours late checkout and kept our luggage till our flight time late at night.Rates were a bit high due to peak season.very convenient location.

10/10
Exceptional
Allison Brooke, 22 Mar 2022
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We stayed in the Adagio Premium Apts in these towers - we had a 4 bedroom with stunning panoramic views of Dubai. It was very spacious and nicely furnished. There was a large kitchen with full size appliances and gas range/oven. We had an in unit washer / dryer combo. Service and staff was great - we had a few mechanical issues that were quickly attended to. We had the breakfast buffet in the Novatel Restaurant in this property every day -it had a nice selection of foods and was well done. Only complaint is that the pool did not see any sun due to the position of the towers - we ended up going to the beaches as La Mer for our "sun days". Otherwise the hotel has a parking ramp and we convenient to the main highway and close to a train station. Within minutes to a large shopping mall and groceries can be delivered to the hotel. Great for families - our stay was for 2 weeks with a family of 5, plenty of space for all.

4/10
Poor
faisal, 20 Mar 2022
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I will never go back to this hotel

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