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28 Jan 2025
Tuesday
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29 Jan 2025
Wednesday
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2 Adults - 0 Child
1 room
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Hotel Description

A stay at Norfolk Country Inn & Suites places you in the heart of Norfolk, within a 5-minute drive of AquaVenture and Norfolk Arts Center. This hotel is 2.7 mi (4.3 km) from Sunny Meadow Medical Clinic and 5.2 mi (8.3 km) from Fair Play Public Golf Course. Make yourself at home in one of the 125 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters. Satellite television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Norfolk? This hotel has 1496 square feet (139 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Hotel policies

No cribs (infant beds) available

No elevators

Professional property host/manager

Pets allowed

Pet max weight (per pet) in kg is 18

Pet max weight (per pet) in lb is 40

Only dogs and cats are allowed

Maximum number of pets per room 2

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 4:00 PM
Check-in by: Anytime
Minimum check-in age: 21
Check-out by: 11:00 AM

Important information

You need to know
  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, and cash
Minimal age
21
Optional fees
  • Pet fee: USD 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Gym

Entertainment

Smoking areas

Business facilities

Banquet facilities

Accessible facilities

Other

ATM/banking

Concierge services

Conference space

Fireplace in lobby

Barbecue grill(s)

Coffee/tea in common areas

Laundry facilities

Television in common areas

Free breakfast

Free newspapers in lobby

Picnic area

24-hour front desk

Business center

Meeting rooms

Designated smoking areas

Billiards or pool table

Wheelchair accessible parking

Number of restaurants - 1

24-hour business center

Conference space size (feet) - 1496

Conference space size (meters) - 139

Designated smoking areas (fines apply)

Free self parking

Computer station

Number of bars/lounges - 1

Terrace

Bingo

Banquet hall

Vending machine

Outdoor entertainment area

Wheelchair accessible (may have limitations)

Hotel reviews

6.2
Fair974 Verified Reviews
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Cleanliness6.2/10
Service7.2/10
Comfort6.4/10
Condition5.6/10
location8.0/10
Neighborhood7.2/10
Quality6.0/10
Value6.2/10
4/10
Poor
Destani, 20 Oct 2024
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You can hear everything inside and out and everyone that hangs around here are suspicious and creepy. The bed sucks. The lights suck. Didn't use the tv. Breakfast is awful and your are surrounded by slot machines. Won't come back ever

4/10
Poor
GREGORY, 12 Oct 2024
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The room was a non-smoking room but smelled heavily of cigarette smoke. The properly was littered and in need of repair. I will not return.

2/10
Poor
Tanner, 06 Oct 2024
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Rooms were nasty guy wouldnt give me a refund

8/10
Excellent
Charlotte, 06 Oct 2024
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OK

The courtyard location was nice and quiet. Not really crazy about the gambling machines in the breakfast room. Toilet paper was almost out and we needed more towels; front desk was prompt in helping in that area. One of our members was cold and asked for an extra blanket, but there were none available.

6/10
Fair
Robert, 30 Sep 2024
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OK not great.

The room had no USB connectivity. The single-serve coffee making have no brew basket into which the coffee packets could be placed. There were light bulbs that were burned out. The comfort level of the stay was OK but left much to be desired.

10/10
Exceptional
Yulia, 25 Sep 2024
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Tranquila

8/10
Excellent
Craig, 22 Sep 2024
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Check in was seamless. The room was clean. Good place to stay. Just little dated

4/10
Poor
Ernest, 13 Sep 2024
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The carpet was filthy. The room stunk like mildew and mold. Wall paper falling off the walls.

4/10
Poor
Joseph P, 12 Sep 2024
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Smelly rooms. Worn mattress and sheets.

8/10
Excellent
Yulia, 28 Aug 2024
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Quiet

6/10
Fair
Steven, 23 Aug 2024
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Cheap.... room had stains in carpet, there were dirty underwear still underneath the bed from a prior occupant.

2/10
Poor
Carah, 20 Aug 2024
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Not awesome

We only stayed one of the two nights. We probably wouldn't have stayed the first night but it was extremely late when we arrived. The floors and light fixtures were disgusting and the sheets were still wet.

4/10
Poor
Kathy, 19 Aug 2024
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The hotel was very run down and didn't look anything like the photos on the website. Very misleading and I was surprised that Hotels.com included it on their website. The TV in the room didn't work, the area outside of the motel was in bad shape, and the inside courtyard was barren and bleak. The staff was nice, but the place is more like a homeless motel.

2/10
Poor
LINDA, 18 Aug 2024
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1st room- bed is disarray. Was given a 2 nd room and pillows were on the floor and covers all messed up. Was given a 3rd room and during the night someone came in to the room thinking it was their room. Apparently keys were given to them as well. Could have been a very dangerous situation!!!! I will not be going back there again!!! I believe a refund of some sort is in order!!!!

8/10
Excellent
keith, 16 Aug 2024
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First room was run down and awful si we requested another which was nice

8/10
Excellent
Jorge, 15 Aug 2024
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It was a ok stay

10/10
Exceptional
Elizabeth, 11 Aug 2024
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It was okay for the price.

2/10
Poor
Francisco, 09 Aug 2024
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No cleaning

2/10
Poor
Kiara, 05 Aug 2024
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Should be shut down

I was there with my kids less than 30 min. Walked right out the moment we walked in due to the room smelling like a dead body was in it.

8/10
Excellent
Shelly, 31 Jul 2024
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It was ok

10/10
Exceptional
Mohamed, 30 Jul 2024
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Nice food

10/10
Exceptional
Mike, 26 Jul 2024
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Excellent

6/10
Fair
CHARLEY, 24 Jul 2024
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I was expecting a hotel and this is a motel. Not that big of a deal but it is dated and they are working to make improvements. The bar closes at 8 pm and it is right near a carwash that plays music all the time.

8/10
Excellent
Carla, 14 Jul 2024
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It’s old and it shows. Comfy clean bed. Sweet staff. Walkable to restaurants. The negatives were no ice bucket and you can’t get one after housekeeping leaves and the tile grout in the bathroom is discolored. Hot breakfast was B&G, waffles, cereal.

2/10
Poor
Tina, 09 Jul 2024
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Terrible

The place should be SHUT DOWN. I could not stay there it was not safe for my child or myself. I’m fighting to get a refund. We could not stay there!!

4/10
Poor
David, 03 Jul 2024
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Disappointment

We were s family group with three rooms. One room had live cockroaches, another room had a land line with no phone jack to plug into and a rocking toilet that needed to be anchored to the floor. The third room had a condom wrapper behind the nightstand due to negligent cleaning. I have crossed this hotel off my personal list of possible places to stay in this city.

2/10
Poor
david, 01 Jul 2024
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Needs much repair. Ended up leaving and going to another Hotel

4/10
Poor
Rita, 01 Jul 2024
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There were bugs on the bathroom floor that were dead & not swept up, the carpet also had several bugs & by morning there were several more crawling on the carpet & bathroom floor

8/10
Excellent
Jeffery, 29 Jun 2024
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Needs help

60’s hotel with no updates. Falling apart. Paint peeling off. Not even close to the pictures on the site. Would not stay here again

4/10
Poor
John, 27 Jun 2024
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Old outdated room especially bathroom plumbing. Stay somewhere else if you can.

4/10
Poor
Erica, 27 Jun 2024
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Great customer service not clean rooms

The lady at the front desk was super nice!! The room was old, dirty, there was stains and cat hair in the room. The room itself smelled like animals, even after I was told it was not a pet friendly room (I mentioned we had my daughter’s service dog). Wouldn’t recommend. Seemed like some people were living here?

10/10
Exceptional
Rosalva, 26 Jun 2024
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Thank you

8/10
Excellent
Jeff, 24 Jun 2024
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Ratty surroundings and building, room had bugs, shower fixtures didn’t work well.

2/10
Poor
David, 22 Jun 2024
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Our room was very dirty. Spider webs and pealing paint. Bathroom was disgusting. We could tell the bedding hadn't been changed. We booked a room at another hotel and left

10/10
Exceptional
James, 21 Jun 2024
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I enjoyed the Indian restaurant on the property.

10/10
Exceptional
Jeff, 21 Jun 2024
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It’s a fairly junky looking property, but the room is fine, and the staff is nice.

2/10
Poor
Benton, 16 Jun 2024
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Stay elsewhere

Places likes these should not be on hotel.com. It is run down smelly and basically an extended stay hotel for locals

6/10
Fair
Lorie, 15 Jun 2024
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Room and bathroom were dirty, the bathroomwas just beyondnasty. One bed would go to the floor when you sat on it and had to be fixed. The fire detector was covered in a Walmart bag and unusable.

2/10
Poor
Robert, 14 Jun 2024
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The bed and bed sheets were comfortable and clean. The room was old and filthy .

2/10
Poor
Becky, 14 Jun 2024
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Great Staff - Need better working conditions:(

The staff were super friendly and apologetic for the issues. 1st room -TV did not work, phone did not work, was very run down. Grounds were overdue in mowing and I do not believe any trash had been picked up in front of entryways in weeks. 2nd room-bug on the first bed we looked at-took it to the front desk. 3rd room was not too bad, but after the first 2 rooms, we were not comfortable. The lobby and breakfast room were very clean. Too bad that the rest of the hotel was not kept to the same standards. Will recommend that people NOT stay here

4/10
Poor
Rachel, 14 Jun 2024
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Very unclean, will not choose to stay here again

The room smelled musty. There were stains on the bedskirt, they looked like fecal matter. Stains on the sheets of unknown origin. The bathroom was not clean, the tub was dirty, tile on walls of the shower was coming off. Toilet was also not clean

2/10
Poor
Verified traveler, 13 Jun 2024
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Unacceptable

Just dirty. Dripping tub faucet. A few cockroaches. Broken electrical fixture on ceiling covered with plastic bag? Tub needs replacing. Bed cover and skirt badly stained (sheets appeared to be clean...so someone made an attempt ). We were late and tired, so we just swallowed our disgust, tried to sleep, and left early. Very worn and need of housecleaning and a skilled repairman. The advertised recent remodel was the new looking carpeting. We cross country frequently and use Hotels.com almost exclusively. I don't mind older worn hotels...as long as they're clean. This was unacceptable. I'm surprised to see Hotels.com had this facility on their listings.

6/10
Fair
Alisha, 10 Jun 2024
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Don't do it!

I felt a little itchy after staying here, had a friend that found bedbugs. Don't recommend staying here.

6/10
Fair
Todd, 09 Jun 2024
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The place is older. Rooms are older. Our bathroom was not very clean, had a “floater” in the toilet. We had 2 rooms and the A/C didn’t work in one of them. Parking was easy. Had a nice continental breakfast.

2/10
Poor
Jill, 09 Jun 2024
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Not as pictured. Filthy rooms. Definitely NOT a 3 star. Id give it a 1 star rating. Not remodeled or clean. Felt unsafe. Would NEVER stay there again.

2/10
Poor
Verified traveler, 03 Jun 2024
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yuck

the room was dirty and had bed bugs now i have bites all over me and need a doctor

4/10
Poor
Kent, 03 Jun 2024
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Just not a clean and comfortable hotel. This is about a $80 stay. Not $135.

2/10
Poor
Dawn, 02 Jun 2024
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Expensive for being outdated. Sheets were dirty.

2/10
Poor
Krystal, 28 May 2024
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Health/Safety hazard!

As soon as I walked in to the lobby, I noticed it was NOTHING like the pictures online. I proceeded to check in anyway and went to my room. I immediately noticed stains on the carpet, a light was not working, and there was a gap between the door and the door frame so you could literally see outside! I requested a refund as I did not feel safe staying there. I was denied and told I could have a different room. I reluctantly took the other room. Once in the new room, there was no gap in the door but the cleanliness was the same. I ended up not even staying there. I got a room elsewhere. Absolutely unacceptable conditions.

2/10
Poor
Emily, 26 May 2024
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Sorry but the rooms are pretty bad. They're nothing like the pictures shown. The door to get into the room itself? Is like an old locker room door. Walls had some spots of whatever it was on them. Very outdated shower. Bed was alright, but definitely could be better. Cheap sheets and bedding.

4/10
Poor
Lisa, 22 May 2024
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People knocked on my door multiple times during the night and harassed me.The phone didnt work to call the front desk. People were drinking in the parkin lot when I arrived and it was noisy all night. It appeared some people were living in the motel.

10/10
Exceptional
Cassandra S, 19 May 2024
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Room was nice property needs to be updated.

6/10
Fair
David, 17 May 2024
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An OK stop for lodging

The Norfolk Country Inn and Suites is going through a remodel type of fix. No longer a pool. My room was clean and in fairly good shape.

2/10
Poor
Nicole, 13 May 2024
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We did not stay, it was disgusting! I want my money back!!

8/10
Excellent
William, 04 May 2024
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The bed was comfortable bed was comfortable

2/10
Poor
Jeremy, 01 May 2024
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First night the maintenance man tried to get in the room at 11pm with a card, luckily the chain was on. Then they had the booking wrong and tried to kick me out with two days left on my stay. Lastly, BED BUGS! I had to leave my stuff. Motel said they inspected the room and did not find any. Horrible experience.

8/10
Excellent
Anthony, 30 Apr 2024
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Enjoyable

Overall, it was very enjoyable stay this is the hotel I preferred to stay in in town

2/10
Poor
Beatrix, 30 Apr 2024
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Booked deluxe rooms it was not cleaned before stay dirty, wet paint peeled off the walls pool was used by travelers cat as cat box pubic hair left in bathtub old used soap left in tub bedding smelled bad worst stay ever !!!!

4/10
Poor
Nancy, 29 Apr 2024
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Unclean low budget

The room was advertised as larger than it actually was. The room was very unclean- built up grime in the vents, gaps in the door where air could blow in which was covered slightly by painters tape. The floor had debris under beds, around the walls. There was trash all over the courtyard that was faded in the sun, so it had been there for awhile. Light switch did t work, lamp knob broken off, light bulbs were unscrewed. Paint was peeling off the walls and doors. Ceiling poorly repaired from water damage. Two small bath towels were all we had for 2 nights stay. The room was loud - we heard other guests most of the night. Decor was badly dated and broken- handle dangling. It was overall a very poor experience, however the front desk attendant was friendly and helpful.

10/10
Exceptional
Eileen, 29 Apr 2024
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Its was very good will stay there again

2/10
Poor
Vicki, 21 Apr 2024
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Dirty sink didn’t drain, curtains falling down, battub awful. We had to brush our teeth in the bathtub since the sink was permanently plugged

8/10
Excellent
Peggy, 14 Apr 2024
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Nice comfy room right on a court yard which looks like loads of fun for warmer weather. Would love to see an updated bathroom.

2/10
Poor
Jacqueline, 08 Apr 2024
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Don’t stay here.

Extreme amount of mold in bathroom. Bedding did. It fit bed. Sheets were threadbare and torn. Holes in wall. Drapes hanging off rods.

2/10
Poor
Kaylee, 08 Apr 2024
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It was absolutely disgusting and didn’t feel safe staying there so I checked out right away

4/10
Poor
Carol, 30 Mar 2024
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Room was old, drape ripped, sink plugged, faucet in bath dripping. Outside property had crumbling cement, trash around the outside. I wouldn’t stay there again.

6/10
Fair
Shirley, 29 Mar 2024
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Staff was friendly and polite.

6/10
Fair
Richard, 22 Mar 2024
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Dated structure. The room was not ready but the hostess was kind enough to upgrade us which were greatful. However, there were lots of construction workers and they were full. So most of the breakfast was almost cleaned out. Not likely to stay again.

2/10
Poor
BRIGHT, 19 Mar 2024
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Not staying there again

There were stains in the comforter abd the cups were dirty the temp was not well controlled the internet was very spotty and i got sick when i was there

2/10
Poor
Sara, 14 Mar 2024
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The rooms were dirty.

2/10
Poor
Verified traveler, 29 Feb 2024
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Don’t stay here

Stayed for one night and had to leave early for work and didn’t get reimbursed a day. Room was ran down and I got a bunch of bite marks on my back that look like bed bugs so I had to toss my clothes.

2/10
Poor
Verónica, 26 Jan 2024
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Bed bugs in rooms

10/10
Exceptional
Kimberly, 18 Jan 2024
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Great place to stay. Quiet and nice room

10/10
Exceptional
Kimberly, 09 Jan 2024
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V

4/10
Poor
Dana, 02 Jan 2024
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Room is freezing!! Heater doesn’t work very well!!

6/10
Fair
Elizabeth, 01 Jan 2024
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Plan for a one night stay without showering!

The staff was friendly. The room was virtually clean except the tub. If you plan on showering, this is Not the place to stay. The tub in our room and our friends room were both extremely disgusting. There was a black outline of filth in ours and our friends was very outdated and filthy.

6/10
Fair
Jennifer, 01 Jan 2024
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.

8/10
Excellent
Gordon, 16 Dec 2023
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The front desk staff is great. Friendly and competent. Good price, clean rooms. Great parking.

8/10
Excellent
Annette, 15 Dec 2023
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the room was very nice and comfortable, nice towels, the area around is very noisy

10/10
Exceptional
Neal, 12 Dec 2023
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We were traveling through and needed a motel for the night. Clean room, good staff, breakfast was good enough.

10/10
Exceptional
Maribel, 08 Dec 2023
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.

10/10
Exceptional
roger, 04 Dec 2023
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Easy location to find and quiet.

8/10
Excellent
Jennifer, 30 Nov 2023
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Good place to stay nice bar

2/10
Poor
Verónica, 29 Nov 2023
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Room 101 has bed bugs. I booked for a week and had to leave after 3 nights!

4/10
Poor
Susanne, 29 Nov 2023
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After asking about pet friendly, switched to an appropriate room. But it was no where near what I had seen or expected. Cheap feeling and I requested a single bed but got two. Then when I sat on the foot of one, the head came up about two feet. The towel rack in the bathroom did not exist, the toilet lid rattled when you got up, scale on the shower faucet and head and the sink area was in poor condition. The room was cold and though the heat was up to 81 degrees, it never really got very warm.

10/10
Exceptional
Paula, 27 Nov 2023
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Easy check in

2/10
Poor
Grace, 26 Nov 2023
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Did not feel safe leaving the car in the parking lot for feee of it getting broke into. The heater was broken or not working properly so the room didn’t get above 60 degrees. The room was filthy, beds were hard and comfortable, and the sheets were not clean.

10/10
Exceptional
ashley, 23 Nov 2023
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The room could of definitely been cleaner

8/10
Excellent
Kimberly, 18 Nov 2023
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The room was not bad

2/10
Poor
Dawn R, 18 Nov 2023
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Terrible place to Stay @ Super 8

The bathroom was filthy and the breakfast bar was dirty

6/10
Fair
DALE, 09 Nov 2023
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The property is run down. Room needs bathroom updated and room needs good cleaning. Excellent restaurant is attached and that was the only high point. Breakfast was poor. No one was there to refill items gone.

8/10
Excellent
Michael, 09 Nov 2023
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The housekeeping definitely could have been much better

4/10
Poor
Rd, 26 Oct 2023
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Area made us feel unsafe. Bed was good. Tiny fridge old too.staff were fine. Bathroom needs updated shower

2/10
Poor
Rachel, 26 Oct 2023
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Try somewhere else!

Lots of stains on carpet. Smelled like body sweat. Stains on walls and light fixtures. Bed was clean but the overall room was very disappointing

2/10
Poor
Kathlene, 21 Oct 2023
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Don’t Stay-Not Safe

Old and run down. Not safe area where the outside entrance to the rooms were. Illegal activity going on, due to unsafe conditions, didn’t stay and had to pay huge price at last minute for a safe and clean hotel.

10/10
Exceptional
Verified traveler, 15 Oct 2023
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Pleasant Surprise

It was a wonderful stay in my former hometown. One of my high school class members was working the front desk. This was a pleasant surprise!

2/10
Poor
Michael, 14 Oct 2023
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Blood and other body fluid stained sheets, other residents dirty underwear left in the room, BED BUGS found in 1st room, generally unclean and unkept rooms, dirty shower, WiFi non-existent, etc...

6/10
Fair
Gerralyn, 13 Oct 2023
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As a woman traveling alone when i reserved this room I didn't realize all the rooms opened to the outdoors. The blinds on the windows on my first floor room didn't provide privacy. The bed linens & towels were clean...the bed spreads had cigarette burn marks and showed a lot of age. The mini fridge worked well. The sink and shower worked fine and were clean just very old and stained. The TV worked well. The front desk was very friendly and professional.

6/10
Fair
oscar, 11 Oct 2023
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The internet never works

10/10
Exceptional
Blake, 26 Sep 2023
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Amazing hotel and friendly staff

10/10
Exceptional
Blake, 25 Sep 2023
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Great property

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