Everything was fine.

Great despite construction blocking the main entrance. Highly recommend

Very nice and helpful staff as always

Internet connection was crazy.

i booked this hotel because it was rated 4 stars and it was close to the airport. I must confess I didn’t spend time in actually reading the reviews here and on Google, I just booked based on ratings. To the issue: I arrived really late, I had already called to set up an airport pickup (a plus) when I got out the driver was not at the vehicle and but had the vehicle running, my flight arrived 1hr late so this can be excused. Arrived at the hotel and was taken to my room, first look wasn’t impressive, the furnitures look really old compared to the pics posted. Getting ready to lay on the bed, I noticed a black stain on the duvet cover, and the bedsheet was torn in 2 spots 😟. I requested for everything to be changed. I only planned to stay for 2 nights so switch hotels at midnight wouldn’t be a smart decision for me. I went for breakfast and it was quite disappointing as well, spoke to another guest who expressed his distaste towards the breakfast options. The staffs are not knowledgeable about their area, asked them questions and they all usually look confused. The internet was TERRIBLE 😭, I complained so they brought a router to my room which made the stay enjoyable. The shower couldn’t give hot water, it was regular temp at best. The hotel is close to a night club so on Friday night, I could hear vibrations or bass from the music. It wasn’t overwhelming, I could sleep with the sound. I love they have a money exchange, spa and African decor in the hotel.

The only problem I have is that most of the staff they speak English

Good

Reasonable price, but...

Hot water availability is limited. Temperature is low. In addition, water pressure is low, too.

Good food and good customer care

Recommended

Great customer service. Room is acceptable but can use some finishing touch. The Restaurant on the premises is Great with a variety of delicious food.

Fair

Wonderful stay

Very nice stay in a very clean hotel.

Made me pay 1 night twice, rude and very slow nightshift desk guy

Staff were terrible. Did not get the room we paid for. Bad experience!

This hotel is not worth the money. Picture online are not real

All the staff were very friendly and helpful. The only downside was the Internet did not work for me and the bathroom needed some repairs.

#1

Best hotel in Cotonou...and the food is amazing. Staff was very courteous and friendly, we will definitely visit there again anytime we happen to be in cotonou.

Do Not stay!

The hotel has a serious cockroach infestation! After my husband killed 3 I called the lobby hysterically when they were calm I googled what cockroaches was called in French to which I frantically yelled cafard! Cafard! I expected they would offer to Change the room or something. They send someone from housekeeping with insecticide who sprayed the room while we went to the lobby and didn’t bother to clean the ones killed. I guess it wasn’t just the rooms cos if you spend enough time in the breakfast room you will see them crawling out of the joints of the furniture. Bring your sheets and towels if possible! Cos we we didn’t dear use their towels. Plus there is no hot water! I called the receptionist as usual and I got a nonchalant answer there was nothing they could do, yes there is no hot water in the hotel. For food just go to makoomba which is to the right of the hotel about 3 mins walk but they only take cash. I regret we didn’t try makoomba earlier considering they recycle left over food from dinner and served it for breakfast! The only plus was the manager who is nice, but I don’t know if he knows how terrible the place is especially for almost $100 a night!

Check-In Slow But Worth the Price

Check-in was slow and stressful. Rooms were gorgeous and made up for what we went through. Breakfast was also good.

The rooms are larger enough and the staff is pleasent. The operations manager is very involved and pleasent with guests