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New Alexander is in the heart of Genoa, within a 5-minute walk of Christopher Columbus Monument and Piazza Acquaverde. This hotel is 0.2 mi (0.4 km) from Galata Maritime Museum and 0.7 mi (1.1 km) from Royal Palace. Make yourself at home in one of the 35 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks. Featured amenities include express check-in, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
No rollaway/extra beds available
Professional property host/manager
Pets not allowed
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Arabic
English
Chinese (Mandarin)
Italian
French
Spanish
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Elevator
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Express check-in
Self parking (surcharge)
Number of bars/lounges - 1
Offsite parking discounted rates available
Offsite parking reservations required
Covered parking
Secured parking
Distance from property (ft) - 262
Distance from property (meters) - 80
An overpriced hotel near the bus station, train station, and a cruise terminal. Dodgy area around with homeless/strange individuals loitering around the hotel entrance. The elevator won't fit one person. Front desk was helpful, cleaning personnel needs training and stricter supervision.
Not worth the money. Better to do an AirB&B
Filthy old and uncomfortable.
Great place not too far from port area.
Excellent
What a beautiful and lovely hotel!
I found the staff were very helpful with communication through expedia.. wonderful!! Thank you.. very clean.. great.. the only problem was elevator does not match room.. so you have to walk one flight up or down. But everything else great! Thank you!
When you go to the 4th floor.. you have to walk the luggage down a flight of steps.. difficult
Not very clean and didn't seem to safe
Concern about lift
Place is really nice but the area does not feel safe
So-so
+ near railway station + good price - not so clean - old rooms - not so safety district
Vestiges of 1970's design, lots of hot water, friendly staff.
Hotel
Friendly and nice staff
We had a pleasant stay in this hotel, it ticks all the right boxes for our needs in terms of public transport links, just walking distance to the main attractions, cafes and supermarket nearby. Plus the lovely receptionist, Julia has taken the trouble to do us a very great favour for our friend. We would definitely stay again in this hotel and would recommend it to friends and family
The transportation of this hotel is very good. It is close to train station, Metro station and even the airport.
Not a good place!! Walking in at night is not a comfortable feeling. Rough area, and hotel needs help! Never again! Should not be on hotels.com much better places to use. Look somewhere else. Very little choice on hotels.com, felt a little ripped off.
The hotel was very relaxed, the staff were very friendly and helpful and the beds were very comfortable. Lovely bathroom.
I didn't check in because there was no air condition the hotel was very dirty and no one speak English so please do not charge me for these rooms that I did not check in
It was definitely fine for a quick trip to Genoa! It's nothing special, but it's a good value for your money! The breakfast was average but filling!
Great location to port or station.
This hotel was an excellent choice for us as we ended our cruise at the port and walked a short way to the hotel. We were greeted warmly and our room was ready early so we could check in then do our sight seeing around Genoa. It was with easy walking to most everywhere with a small supermarket next door and the sight seeing buses etc.
Location is the only bonus!
Convenient for location only cross the road to get to the train station and close to the centre and marina area. Basic with old furniture if you are happy about it. The bed was horrible, kept waking up as the bed frame make loud noises as you turn while a sleep! I would rate it as low three star or 2 stars
Good and handy location
Close to the train station. In a walking distance from the main attractions.
Few hours rest
We only stayed for a few hours to get ready to catch the night bus to Pompei. The hotel is clean but outdated. It is literally in front of Principe station so handy, but very noisy.
near the station
It is located a few minutes walk from the train station. However, it is relatively declined place, and may not good to walk to the hotel at night.
Vacation from hell at the new Alexandra hotel in
Drug and alcohol infested area. Park in front of hotel where homeless and drug dealers hang out. Afraid for our safety. They fought (physically) all night long. We did not sleep because of the screaming and fighting near our window. Someone opened our door during the night and left when they heard our screams. We developed a terrible cold due to the dirty heating system. The pictures of the rooms are very deceptive and do not represent the true image of the rooms. The staff (except for the chamber maid) was terrible. They did not provide any information or tried to answer any of our questions about the area. You should not recommend this hotel to your customers.
We only stayed for a night before going south. Close to trains and busses but I wouldn’t stay for more than one night. Nice staff and clean facilities, breakfast were really simple but tasted ok.
친절한 리셉션!
Ich habe gar nie im New Alexander übernachtet ! Ich habe 1 1/2 Monate vorher storniert! Expedia ist kriminell ! Ich habe den gesamten Hotelpreis NICHT zurückerstattet brkommen !!!! Ihr seid kriminell Never more Expedia ! by by
Ar condicionado muito fraco e geladeira não gela
Bra läge. Dålig frukost
Personnel acueillant et disponible. Merci encore pour l aide apportée pour le parking.
….
Struttura discreta e buona per un breve soggiorno.
Ok
Very old rooms that felt a bit dirty. The area seems fine and its nice that its close to the railwaystation. Staff is okay. Very loud, could hear everything from outside and the hallway.
Bon séjour
Le ménage était fait régulièrement. L'environnement direct de l'hôtel était correct et le personnel sympathique.
ECCELLENTE Avevo prenotato una camera singola e mi hanno dato una camera con letto matrimoniale, l'addetto alla reception è stato molto gentile, la colazione dovrebbe migliorare
Struttura allocata in pieno centro cittadino, a due passi dalla stazione di Piazza Principe
Ratas, ruído, desayuno pobre y sin tener en cuenta intolerancias ni ofrecer alternativas, zona poco segura, aparcamiento lejos cuando decía que había, habitación enana respecto a las fotos... Y más cosas que no vale la pena mencionar...
Edificio datato ma ben tenuto, bagno in camera rifatto recentemente, letto comodo anche per chi come me supera i 185. Posizione perfetta per chi deve imbarcarsi in crociera o se deve prendere il treno a piazzale principe. Parcheggio a pagamento nel park della stazione ma coperto e comodo alla struttura. Abbiamo usufruito solo del pernotto quindi non posso giudicare gli altri servizi.
N'y allez pas c'est une horreur
Trou dans la douche réparé par un scotch, très mal placé dans un quartier malfamé de gènes, bruit de perceuse le matin, ascenseur très étroit, et des bêtes dans la douche. Bref, une horreur
Très pratique, à deux pas de la gare de bus
3mon from cruise ship in old port…nice old hotel renovated..good breakfast…personnel friendly…not luxury but very convenient!!!
.
Alles soweit ok.
O hotel perto do Porto turístico, única vantagem. O resto é decepcionantes e terrívelmente não recomendado.
Jó tranzit szállás
A szoba, fürdő, WC tiszta az ágy kényelmes, a reggeli korrekt, közel van a belvároshoz, a hopp on hop off a szálló mellett áll meg
Schon sehr abgewohnt,Bad unterirdisch Zimmer super Laut
Rengøring var utilstrækkelig.
Très bien, serait pratique d’avoir une table à repasser!
Frühstück kein Brot. erster Tag super freundlichen. Ein tag super,,,nur ein Tag....
Good
Sono stata trattata in maniera estremamente gentile. Abbiamo soggiornato nella stanza 101 ed era rinnovata e pulita.
3 rooms reserved, payment taken from Expedia, refused by the hotel. Arrived late and did not accommodate. Took over an hour to finally pay for new overpriced rooms.
Un 6 va bene
Buono per una notte senza troppe pretese, Vicinissimo alla stazione e costa poco
Mai più
Camera datata e con segni incuria, incrostazioni di ruggine sui sanitari, box doccia rotto, pareti della camera pitturata maissimo. Manutenzione inesistente. Colazione scarsa come scelta.
Vielreisender
Die Info von Hotels.com "Gut zu wissen. Bettwäsche nicht verfügbar" stimmt nicht. Selbstverständlich war das Hotelzimmer, wie von einem Hotel gewohnt, mit Bettwäsche und Handtücher ausgestattet. Man von dem Hotel viel zu Fuß erreichen.
Principal intérêt de cet hôtel est d'être à 5 mn à pied de la zone pour embarquer en croisiere. Point positif, le petit déjeuner, pour 5 €, de quoi bien commencer la journée.
Il parcheggio è esterno all'HOTEL e a pagamento
L'hotel è in una posizione comoda per raggiungere il centro storico e le principali attrazioni. La struttura è vecchiotta, infatti abbiamo avuto problemi con le luci e anche con l'acqua fredda che non usciva. Quest'ultima, su richiesta, è stata prontamente aggiustata. Nota negativa: nella descrizione si parla di parcheggio (ragione che ci aveva indotto a scegliere la struttura in questione in luogo di altre); in realtà l'HOTEL non è dotato di parcheggio privato ma si appoggia ad uno privato esterno, non distante dall'Hotel, ad un costo giornaliero di € 15,00. Inoltre non c'è sempre disponibilità all'interno dello stesso, non è quindi garantito il posto. Per tali ragioni, alla fine, abbiamo sempre parcheggiato per strada sulle strisce blu a pagamento.
Zentral
Non era uguale alle foto
Comodo per chi viene dal porto e vuole riposarsi prima di rimettersi in viaggio
Très bruyant
Hotel bastante sencillo, pero con todo lo necesario para pasar unos días en Génova, está bastante cerca de la estación de autobús y metro
Buena ubicación No tienen servicio de maleteros.........
Wir haben die Unterkunft bei Beginn einer Kreuzfahrt gebucht. Das Hotel liegt direkt vor dem Kreuzfahrtterminal, Städtebesichtigung startet sofort vor der Tür... d.h. absolut zentral! Sehr sauber, das Personal überaus freundlich,jederzeit wieder!
Отличное расположение, доброжелательный персонал, хорошие завтраки.
Posizione ottimale, vicino alla stazione Principe e alla fermata della metropolitana. Circa 10 minuti a piedi dal porto dove ci sono locali e ristoranti per tutti i gusti
非常に駅から近くて安心だが、 夜は治安が悪いと感じる。
Für 1 Nacht OK
Hotel in Hafennähe. Abends ist der Platz davor voller Männer. Für eine Alleinreisende Frau etwas unangenehm. Zimmer war etwas in die Jahre gekommen, ausreichend groß und einigermaßen sauber. Nicht weit vom öffentlichen Verkehr. Flixbus, Bahnhof, Bus zum Flughafen. Leider konnte ich keine Fotos hochladen.
Personnel multilingue et agréable. L’établissement est sympa pour y passer un court séjour. Les chambres pourraient être modernisées mais elles font très bien l’affaire tout de même ! Un seul petit point négatif : pas de clim dans notre chambre, et donc une chaleur étouffante
Vicino al centro storico, stanza per due persone ottima, per tre così così, bel bagno
Convenient for transportation.