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06 Apr 2025
Sunday
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07 Apr 2025
Monday
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2 Adults - 0 Child
1 room
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Hotel Description

A stay at Muong Thanh Grand Da Nang Hotel places you in the heart of Da Nang, within a 15-minute walk of Han River and Dragon Bridge. This spa hotel is 1.4 mi (2.3 km) from My Khe Beach and 1.4 mi (2.2 km) from Da Nang Cathedral. Make yourself at home in one of the 372 individually furnished guestrooms, featuring minibars and LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and designer toiletries. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Da Nang? This hotel has 6695 square feet (622 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle and a train station pick-up service are provided for an additional charge.

Hotel policies

No cribs (infant beds) available

Professional property host/manager

Masks are compulsory at the property for guests without full COVID-19 vaccination

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Pets not allowed

Service animals not allowed

Check-in from: 2:00 PM
Check-in by: midnight
Minimum check-in age: 16
Check-out by: 12:00 PM

Cleaning and safety practices

  • Contactless check-in is available
  • Contactless check-out is available
  • Cashless transactions are available
  • Essential workers only - NO

Important information

You need to know
  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.
  • Contactless check-in and contactless check-out are available.
Special Instructions
This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Masks are required at the property for guests without COVID-19 vaccination
Minimal age
16
Optional fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Vietnamese

English

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Non-smoking

Childcare

Business facilities

Banquet facilities

Transportation services

Other

Elevator

Concierge services

Gift shops or newsstand

Airport transportation (surcharge)

Conference space

Laundry facilities

Free breakfast

Children's pool

Safe-deposit box at front desk

Spa services on site

Free newspapers in lobby

24-hour front desk

Business center

Porter/bellhop

Express check-out

Full-service spa

Meeting rooms

Steam room

Sauna

Wedding services

Pool umbrellas

Number of restaurants - 1

Conference space size (feet) - 6695

Conference space size (meters) - 622

Number of indoor pools - 1

Conference center

Snack bar/deli

Free self parking

Computer station

Number of bars/lounges - 1

Number of poolside bars - 1

Train station pickup (surcharge)

Free beach shuttle

Pool sun loungers

Free parking nearby

Offsite parking reservations required

Banquet hall

Wheelchair accessible – no

Hotel reviews

7.2
Good214 Verified Reviews
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Cleanliness7.4/10
Service7.4/10
Comfort7.4/10
Condition7.0/10
location7.4/10
Neighborhood7.0/10
Amenities7.6/10
10/10
Exceptional
Ken, 26 Dec 2024
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Very nice place. Service is excellent. Convenient to shopping areas

4/10
Poor
Scott, 04 Sep 2024
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Need more A/C in hotel such as Lobby, Gym, restaurant

10/10
Exceptional
Ha, 05 Oct 2023
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Excellent service. Only small problem with the sink but staff responded very fast . Well done.

10/10
Exceptional
Jamel, 01 May 2023
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Super friendly

8/10
Excellent
Quynh, 30 Mar 2023
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Buffet has variety to choose staff is friendly but the pool is too dark and water is cold

8/10
Excellent
Justin Trong, 14 Oct 2022
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Great overall

10/10
Exceptional
Verified traveler, 13 Jun 2022
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Clean, tidy, modern and great service.

Lovely stay here, our room was spacious andwell laid out with everything we needed, absolutely epic views from the 16th floor. Fixtures and fittings of the hotel were clean, modern and very pretty too. The service from the staff was exemplary, very polite and friendly; best we have had whilst being in Vietnam. Room service prompt and food cooked fresh with very tasty dishes and an excellent selection at breakfast. Would absolutely recommend and would return.

6/10
Fair
Verified traveler, 15 Dec 2019
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Overrated

Room 1813 was damp and musty and despite 2 complaints no offer to change room or any discount. Fabric of hotel is dated and in need of upgrade. Good location for most things to do in Da Nang

10/10
Exceptional
Phuc, 07 Dec 2019
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Nice hotel

Nice hotel with good service. Breakfast buffet is just OK.

10/10
Exceptional
Durgesh, 18 Oct 2019
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Wish one more time

Excellent stay. Very good location. Clean rooms

8/10
Excellent
Verified traveler, 29 Sep 2019
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Fairly good hotel. Pleasant staff. Good breakfast!

10/10
Exceptional
Verified traveler, 17 Sep 2019
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I dun like the swimming pool on the 4th flr.. I prefer roof top swimming pool.. can view the scenery ..

8/10
Excellent
Seattle, 10 Sep 2019
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The hotel is very nice can’t complain about it. The only thing Im disappointed is during breakfast. My husband grab a table. We went to get our foods and came back. A worker walking around cleaning the table. I told her my husband got the table but wasnt clean and I ask her to clean my table. She didnt say anything and walk away. I thought she’s going to come back with the spray to clean my table but never came back. I’m vietnamese and I speak the same language as hers.

8/10
Excellent
Verified traveler, 01 Sep 2019
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Very friendly helpful staffs. Would definitely recommend.

10/10
Exceptional
YEE FATT, 16 Aug 2019
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Hotel staff very helpful and polite.breakfast very delicious.room very clean and comfortable.good viewing to Han river.overall was satisfied.

10/10
Exceptional
Gail, 03 Jul 2019
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Highly recommended

Love this hotel . Staff can not do enough for you. Breakfast is excellent. The indoor pool is a bonus . Rooms are huge, beds are comfortable. Lots of great restaurants by the river.

10/10
Exceptional
Cuong, 10 Jun 2019
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Hotel and service was great

Fast check in, friendly staff, fast resolver staff, and lastly fast check out

2/10
Poor
Verified traveler, 04 Dec 2018
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The room was dusty and musty, not much of amenities provided in the room. I got charged two beers from mini bar that I didn't consumed event though I explained. I had the worse experience at the spa where the therapist obviously not fully trained and inexperienced, wearing skimpy red outfit climbed on the message bed and nearly burn my back with the hot stones. I left the spa after less than 10 minutes out of the 90 minutes session that i paid.

8/10
Excellent
Verified traveler, 06 Sep 2018
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Newer building near Han river. Liked my room with beautiful river view. Cleaning staffs can do a better job as I still see some construction particles and masks in my room. Complementary breakfast food items, especially western items, have average quality. Otherwise, I really like the hotel and Da Nang city.

2/10
Poor
Josh, 28 Jul 2018
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Very average. Not worth the money.

The "spa & massage" is a front for a brothel. Don't expect a decent massage.

10/10
Exceptional
Verified traveler, 02 May 2018
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Don’t know why this hotel need to keep the guest passport which are personal issued items. Based on legal view they are not allow to keep it. Other than that is a pleasant hotel to stay.

4/10
Poor
Nguyen, 24 Feb 2018
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Receptionist is not polite and friendly to customers. Room service is not friendly and the room is not clean, spider web on ceiling and room is not match online booking. Overall very disappointed stay in this hotel.

6/10
Fair
Verified traveler, 29 Oct 2017
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I would recommend one closer to the beach. the condition of the hotel could use some fixing

10/10
Exceptional
Amanda, 09 Sep 2017
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Nice hotel and is easy to spot.

The staff were all wonderful and the rooms were cleaned every day. The breakfast buffet has a variety of options and the wait staff were personable. As soon as you walk outside, there is a person to open the door and call a taxi for you if you need one. We didn't use the services, but you need to be clear you don't want a taxi. The massage services in the hotel are not something we would recommend. The rooms were a bit too dark and sketchy. We went there for a body massage and it was strange, as the staff stood there to watch us undress and get dressed. We relunctantly returned for a foot massage and they requested that we took off all our clothes (???). We did not, and it was ok. Would not recommend the massage services. The sky bar is nice and on the ground floor they have great drinks and smoothies.

2/10
Poor
seb, 25 Jun 2017
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Worst hotel I stayed for 4 stars hote

- bad location - outdated - dirty - bad breakfast - bad ambience

6/10
Fair
Trinh, 22 May 2017
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Ups and downs

Great free breakfast. Great service. Terrible beds. Overall if you are looking for a middle of the road hotel in this area this is the pick. If you can deal with a springy bed and a less-than-spacious room

6/10
Fair
Boo Tiong, 17 May 2017
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Poor hotel

Poor AirCon and fridge not cold Breakfast was poor and room use unclean bedsheet

6/10
Fair
simon, 19 Mar 2017
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Nice hotel, great staff, avoid the breakfast

We booked a deluxe room with partial sea view. Which was true to its description. The sea view was very partial, but non the less the view over Da Nang was lovely. The room was pretty much what you'd expect from a 4 star hotel, well laid out, clean and comfortable. The buffet breakfast was not so good, but catering for multiple nationalities will always cause these issues. We preferred to have Pho Bo which can be found just around the corner, as can the lovely Fat Fish bar / restaurant. This hotel in particular is VERY popular with Chinese tourists, which can cause some issues if you prefer a lie in. So, the big question is, would I pay full price for this hotel? No. Would I stay there again if the price was right? Probably maybe......

8/10
Excellent
Young Mi, 16 Jan 2017
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when I eas checking out, the fron desk clerks said that I drank a big bottle of water and they are going to charge for that. But there was no big bottle of water when I first checked in and enterd the room. I was explained that I went to market and bought the big bottle of water or myself with some fruits and there was no big bottle of water that you provided for me. They did not trust me and checked with the housekeeping and finally went up the room with me. Although I explained that again, they never said sorry to me. I felt so bad. A big bottle of water was not even on the list that shows how many bottle of cokes and sprites and beers and 500ml of water in the refrigerator. I felt bad because they must know what kinds of beverage they provide for the guests but keep doubting me. Also hotel location is isolated and nowhere to go by walk. Surroundings are very messy. If you want to just stay in the room is OK. Foods were good.

4/10
Poor
Geoff, 09 Jan 2017
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Not a 4 star. At best 2.5 star

Very disappointing experience. We had three days staying in a below par hotel. The restaurant was dirty, I slipped on the floor in the elevator because there was soup / food all over it, we had to ask for the room to be serviced at 3:00pm and were given clean towels. It was impossible to get service from Receptipn due to the English / Vietnamese language barrier. Laundry which we left at 6:00am arrived after two calls to reception when we were in bed asleep at 9:30pm. A very bad experience.

6/10
Fair
Verified traveler, 02 Jan 2017
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Needs Improving

arrived at 1am only to be told i dont have a booking because i cancelled. i did no such thing. they wanted me to pay over 3mill vnd. next morning i was told they found my booking. spent over 30min trying to get key for room after being up for over 24hrs straight. at breakfast i was told i had wrong voucher. the date on the voucher was indeed wrong but not by my doing. front reception staff handed it to me. definitely not a hotel worthy of its star rating

4/10
Poor
Verified traveler, 23 Nov 2016
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Definitely not a 4 Star Hotel

Arrived at 6.30pm. Security and Concierge staff standing outside smoking didnt offer to help us out of taxi. check in went smoothly. No one offered to escort us to our room or take bags to room. Arrived in room lights were off and no aircon on. room was stinking hot. Room decor was ok but appeared dated. Paint on floor around edges where wall painting had occurred. curtains behind tv were too big and jammed behind the desk to try and hide. We were on 21st floor. view great. Breakfast: restaurant requires a thought clean. Dead flies everywhere mainly along the window ledges. Hot food was already cold at 6.30am. No heat lamps to keep hot. selection is ok. Pastry selection and bread on offer was poor. I know this is petty but only juice available was Peach and Watermelon. i would expect to see at least Orange Juice. 4 Star Hotel? based on service and condition of restaurant no more than 2 star.

8/10
Excellent
Verified traveler, 09 Oct 2016
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Good

6/10
Fair
so, 10 Sep 2016
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Room condition is so so

생각보다 룸이 작고 청소상태도 그냥 그렇다 그런데 한강 뷰는 좋았다 밤에 야경은 예쁘고 공항 가기 전에 잠시 머무르는 용도로 좋았다

2/10
Poor
Dee, 10 Aug 2016
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Bed bug bites

The room is really nice and big on the top floor. Good view. The only thing that is really bad is that I have gotten many many bed bug bites all over my leg and feet. I asked to clean the bed and switched sheets but the next day I still got more bug bites. I think it's the room that I stayed in (room 1920) that might be home to the bugs and maybe infected the whole room.

10/10
Exceptional
JIHONG, 24 Jul 2016
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good room clean, wide, view excelent my trip is wonderful

10/10
Exceptional
Michael, 10 May 2016
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Best

Great

6/10
Fair
Verified traveler, 09 May 2016
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Not bad overall

Convinient to grab taxi from hotel because taxi staff is always there. Room was not bad, yet toilet had little stain. Took more than 10 mins to check-out to confirm mini-bar usage.

10/10
Exceptional
Peter, 02 Mar 2016
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Excellent hotel great service

Excellent hotel great service. I stayed at this hotel two times. On my second visit the upgraded me to a bigger room for free. There were not many Westerners at the hotel it was primarily Vietnamese

8/10
Excellent
Guodoli, 21 Dec 2015
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Location is a convenient. Airport, down town etc.

Room charge is an appropriate. They don't know how to make cleanliness, they don't use vacuum cleaner. Hotel front should be concerned about more sincerity. Hope the hotel has more tour informations. Breakfast buffet menu should be diversified in each week.

4/10
Poor
Vaughan, 23 Sep 2015
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Poor amenities, food and service.

Unclean with non maintained amenities. Majority of staff did not want to recognise Westerners nor could they speak basic English.

8/10
Excellent
James, 26 Jun 2015
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The views are incredible

10/10
Exceptional
paul, 15 Jun 2015
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we enjoyed our stay

My wife and i spent two weeks here. great views of da nang's bridges near river and beach

2/10
Poor
Verified traveler, 13 Jun 2015
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3 star hotel. Staff is not knowledgable

Air conditioning is crappy. Paid for an executive suite and it extremely hot and the room would not cool down. They would not switch rooms for me nor compinsate for it. Wifi always was terrible and would not connect . Check in was slow, and breakfast food was terrible. I've stayed at plenty of 3 star hotels and this once couldn't even compete.

2/10
Poor
Verified traveler, 05 Jun 2015
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To Avoid at All Cost

This is the one to avoid at all cost. We arrived at midnight after a long flight having booked through Hotels.com, the check-in staff (i believe the name is Anh) refused to check us in. He told us since we had booked through Hotels.com late the booking did not show up on his system even after i showed him the email confirmation. He even made me call Hotels.com on my own phone. Keep in mind this is midnight and international call. Imagine if I did not have roaming service. We finally got our rooms after almost an hour. As soon as I got to the room I got a call from him again asking me to send the confirmation booking email to him via email. Wow! I thought check-in was bad. I was wrong again. At check-out they made us wait for about 15 minutes to inspect the rooms. One of our rooms was missing a drinking glass and the other was missing a TV remote. They made us pay for those. I insisted that we did not even use it. They kept pressuring us to pay. After about 10 more minutes, they got a call and the staff turned to me saying they had found the remote. No apology. I have stayed many hotels in Da Nang but this one definitely is the worst of the worst. I forgot one more important thing: the air conditioning is kind of hit and miss. 2 of our rooms were not working properly and the other one was working well.

8/10
Excellent
Verified traveler, 21 May 2015
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Hotel was good. Would come back again. Good location in the city.

6/10
Fair
Tina , 03 May 2015
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Bed Bugs

I spent 14 days at this hotel. Buffet is good. The bedsheet is clean cause they come to change it everyday but the only problem i have is there was alot of bed bugs crawling on me. And these bugs you cannot see cause its really tiny. And even though you clean the sheet. It doesnt really matter cause these bugs live in the bed and under the bed and it comes out to attack you. I have literally a dozen bite alll over my body. I spray the mosquitoe spray all over my body and sheets everyday but every single day i feel like something is crawling on me. The spray does not prevent bed bugs. Just fyi. These bugs cannot be cureable. In vietnamese these bugs are call con rep. I dont know how to describe in english. Please pay a little more extra and live at a clean and quality hotel. If u stay at this hotel. U will defineatly feel it.

6/10
Fair
MN, 30 Mar 2015
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onernight stay

Billy hotel via Expedia. Check in was quick. LObby very nice but room is somewhat dirty w stains on carpet. Also rollerblind covering window from room to bathroom also has stain and mold. My room smell. I flew out early and did not experience the breakfast.

8/10
Excellent
thai, 09 Jan 2015
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enjoyable

Very helpful, value for money .. staff are friendly. ..

10/10
Exceptional
Schuyler, 26 Nov 2014
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Luxury hotel near downtown/beach

This hotel is fantastic. Everything is modern and nice. The staff was good, and I really enjoyed the rooftop bar. Breakfast was incredible, offering a huge variety and high quality. I really enjoyed the location, as I could get to the beach and the business district easily by walking.I would stay here again!

10/10
Exceptional
Melissa, 20 Nov 2014
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Great hotel, solely Asian guests, city view great

This is a hotel for Asian guests. We were the only Westerners. However, if this is ok with you, it's a great hotel. We booked a Premium room with city view for a very reasonable price (maybe because it was monsoon season!) We were stunned to be shown to a huge suite, with kitchenette, lounge, study, bedroom and a massive bathroom with a small jacuzzi bath. Breakfast was good, with Western foods. The indoor pool was large with loungers but a little cold. We had hot stone massages in the spa. Mine was very hot.. My boyfriend's very painful! We had an amazing night time view over the river. Well worth spending more. It made Da Nang look almost pretty! It's a 15 min walk to the city side.

10/10
Exceptional
Tom, 03 Nov 2014
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Great hotel, amazing views!

10 mi s walk from town centre and 15 mins walk from beach. Amazing views. Nice rooms. Helpful staff.

8/10
Excellent
Desmond, 30 Sep 2014
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Great comfort

The room we book suppose to have a bath tub but we still keep the room as the view was fantastic. The view would be much clearer if the window panel wipe and clean during house keeping. Many fingers prints .... Dont try the hotel spa, there are not experience and only provide special service. Waste of money.

4/10
Poor
peter, 11 Aug 2014
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4 star hotel not clean no management no service

it is 2 star hotel no tmore.ok for locals but not for tourist (western).We we got not clean room at check in ,change the room als not clean (bed not change sheet) floor not clean , change again, gave smoker room........................im100% non smoker and i bookt non smoking room.Finaly i we got 1 room (also not so clean but we allready paid with hotel.com. Breakfast with smoking poeple. Go to Novotel 100% clean.

6/10
Fair
Kaarms, 02 Jul 2014
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Lack lustre experience..

After just having spent 21 hours flying, it was dissapointing to be greeted in an extremely noisy lobby area. Concierge staff were not proficient in English. The breakfast buffet also did not have a range of cuisines- was largely Asian food. Hotel did not seem to cater for Western travellers.

8/10
Excellent
ds999, 08 Jun 2014
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nice comfortable hotel

arrived late from airport (100,000 dong by taxi), checked in quickly and efficiently and managed to get a meal at 21.30 which was a real surprise. the food was good too. room was nice but needed attention (security lock broken, wall covering peeling under window) wifi worked well, a/c reasonably efficient. fridge good, tea and coffee facilities good. corridors not a/c so very hot. great experience in the late evening - they have a piano in the lobby/bar area and there was a concert pianist as a guest who entertained for over an hour!. finally taxi to train station about 70,000 dong

8/10
Excellent
Ian, 25 May 2014
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Quiet and well priced

We stopped in Da Nang for only one night to see a few of the local sites before progressing to Hoi An. had booked from reviews etc. Locality is on the southern side of the river that splits the town so a good walk or taxi to beaches, town precinct etc however we walk a lot so not an issue. Hotel is relatively modern in appearance and full featured. Upon checking in, we were told we had been upgraded and ended up in a very nice suite room. (thanks Muong Thanh Da Nang Hotel). We walked from the hotel, across the dragon Bridge, to the city precinct and river board walks, then back. had dinner at the hotel as we had walked a fair number of K's and didn't feel like heading out again. Dinner was an experience, with no other guests in the restaurant (mainly we were eating late) so we had 4 then 6 staff looking after us. One spoke English OK the others not so much, but we were able to order and enjoy a great meal with excellent service.

10/10
Exceptional
James, 26 Apr 2014
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Nice Hotel

It was a very nice hotel in downtown. Would have been better if it was closer to the beach, but was only a 10 min cab ride away so not too bad. The spa services were amazing and decently priced as well. The rooms were very clean, but seemed to have some water damage inside, which is odd for a hotel that is only a year old. Other than the water damage I had no complaints.

8/10
Excellent
Jenn, 14 Apr 2014
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Leakage problem, but overall nice hotel

There were a Seward leakage in the garage while I was there and it was not contained. However, the deluxe room 2301 I stayed in was nice and the view was amazing.

8/10
Excellent
Laurence James, 13 Mar 2014
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Perfect for the price

I managed to get a suite at this place for about £20 / night. I felt like an absolute king having never stayed in anything quite as nice as this. The swimming pool was always free of people so no excuse not to get a bit of exercise done. The spa and massage service was also great. Very clean, very large rooms with bath, sauna and steam. Breakfast a bit noisy for me but I'm always grumpy in the morning. Good range of food but you have to get up early to get the best bits. Hotel bars on the 1st and 26th floor are very average but if you just want a simple drink before bed, then fine. Only gripe would be the lack of security around the baby grand piano in the lobby :) it tends to attract middle aged Beethoven wanna be's who have had a few too many Bière La rue. Not pleasant. All in all, great! I'll be back next year but with a scooter so I can get around easier.

10/10
Exceptional
Stush, 27 Feb 2014
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Excellent hotel and great service

Arrived early am and was greeted to an upgraded room from wonderful personnel. room was clean and comfortable along with great views and a good breakfast in the am. walked out to the lobby when departing and the staff took care of our transportation to hoi an. highly recommend

4/10
Poor
tomichp, 01 Jan 2014
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Be careful what you bargain for...

Whilst it looked like a bargain for a 4 star hotel, the hotel is pretty run down and below average in some of its offerings. Breakfast was nauseating, we ate there twice and then threw away the vouchers for the next 3 days. The rooms reeked of cigarettes and the seals around the shower were gone so the whole bathroom flooded. Room service was awful. The spa on level 3 is a front for a brothel. On a positive its a reasonably quick walk to the downtown/riverside area but a long way from the beach. Use it only as a stopover hotel.

8/10
Excellent
Verified traveler, 30 Dec 2013
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some details

to get ice cube and bottle of water : difficult. Staff does not understand enough english. staff polite and smiling. hotel : well located

8/10
Excellent
Verified traveler, 20 Dec 2013
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Great Hotel ! Great value !

We had a great view in our room. Great value hotel. Very warm but polite personnel . Nice location for us even though a bit far from main area

10/10
Exceptional
djflybynight, 03 Dec 2013
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Great hotel & staff

I spent five nights in this new hotel exploring Da Nang and taking a break from 4 months of travel. It was monsoon season with rain everyday so I spent more time in the hotel than expected. Everything is first class and the general manager, who previously was a Professor of Hotel Management, brought his best students with him. The Hotel is brand new the neighborhood is changing. A Recent area addition is the Dragon Bridge

4/10
Poor
Greg, 20 Oct 2013
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New Hotel - bad experience

The Expedia rate was excellent, however it would appear the property was rushed to be completed. There was a sewer odour at the main entrance which for some inexplicable reason prompted staff to leave the door open allowing the repugnant stench into the lobby. On entering the room there was a very strong damp smell, confirmed by the moisture on one's feet to be wet carpet. The door when fully closed caused the buzzer to continuously beep caused by an electrical fault. Three times maintenance were called to fix the problem to no avail. The airconditioning was fine if you stood in the entrance to the room as that duct worked, however the one supposedly directing air into the room itself refused to work despite two attempts by staff to rectify. There is a window in the shower with a blind, which when closed for privacy received the full force of water and did not appear to be particularly water proof. Also there was no soap tray in the shower. Finally on check out, when my Amex card was presented for payment I was told they do not accept that card. I asked why I hadn't been told on check in or why a sign to that affect was not displayed - management was blamed. Interesting to know what would have happened if I didn't possess another credit card. The question that also remained unresolved was if management doesn't like the merchant fees charged by Amex why like most hotels I've stayed in did they not impose a surcharge?

10/10
Exceptional
clydefc58, 14 Oct 2013
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ultra modern hotel

got upgraded to a premium deluxe which was fabulous. This is a very new hotel and the room reflected this. Luxury fittings with a view over the river and city which was tremendous. Hotel is over the river from centre of town but less than 5 mins by cab at cost of £1. It is right side of river for marble mountains. We visited by cab and it was 160,000 dong each way. Breakfast was very good with lots of choice. Only slight issue was no fruit juice, everything else very good. Staff at egg station were terrific and made sure they knew what you wanted and delivered. In fact the staff overall could not do enough for you. We fixed a pick up from the train station and the 2 staff who met us could not have been more attentive. That carried on through our stay. Every member of staff had a smile and was extremely helpful

6/10
Fair
NAOYA, 19 Oct 2024
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全体的に空調設備が整っていない為、エントランスも含めて暑かった。

6/10
Fair
TAKASHI, 28 Sep 2024
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2回目の宿泊でした。不便を感じるところはありませんでした。

2/10
Poor
Verified traveler, 12 Jan 2023
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서비스도 별로, 먼저 도착해서 체크아웃 요청 해도, 갑자기 자국민이 체크아웃 요청하면 그쪽을 먼저 진행해주고, 소음도 너무 시끄럽고 다시는 이용 하지 않을 것 같습니다.

8/10
Excellent
Karine, 11 Nov 2022
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Calme propre

6/10
Fair
ak, 30 Oct 2019
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壁が薄いのか音漏れが結構気になった。 シャワーの水圧が弱い。

10/10
Exceptional
Verified traveler, 01 Aug 2019
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넘 좋았어요~~ 경기도 좋았구요 시내랑도 가깝고 야시장도 바로 뒤에 있어서 산책사마 자주 갔어요

6/10
Fair
Sungsil, 28 Jul 2019
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가격대비 괜찮아요

가격대비 룸컨디션 괜찮고 조식도 나름 괜찮았어요

8/10
Excellent
Verified traveler, 24 Jun 2019
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Tốt

Phòng rộng rãi, Tương xứng 4 sao. Sảnh đẹp .View đẹp.

8/10
Excellent
Yu Sheng, 23 Jun 2019
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住宿狀況

飯店房間很大,清潔度佳,早餐不錯吃,地理位置還算適中。

8/10
Excellent
Verified traveler, 08 Jun 2019
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設備のメンテがひつようです

10/10
Exceptional
Jihoon, 30 May 2019
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공항근처 호텔

늦게도착해서 친구추천으로 갔는데 아주 좋아요

8/10
Excellent
Verified traveler, 21 Apr 2019
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조식이 괜찮았어요~근처 야시장이 있어서 저녁에 야식먹기도 좋았어요.

8/10
Excellent
Verified traveler, 19 Apr 2019
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quiet and clean hotel

When I had check-in they couldn’t find my name so I was lembarrassed. And I asked some information about the event in the hotel, staffs didn’t know about that. And air-conditioner was very weak 😭 but I was satisfied with clean room and price. location was not that perfect, I was good because of grab taxi, bike.

8/10
Excellent
Verified traveler, 26 Mar 2019
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eveythings good............................................

10/10
Exceptional
Hoyeon, 17 Nov 2018
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짱짱

너무깔끔하고 조음

6/10
Fair
เสกสรร, 27 Aug 2018
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โรงแรมดีกว้างขวาง เดินทางสดวก ห้องใหญ่โต วิวสูงดี

เข้าพักสองคืน เพราะมาทำธุรกิจ พนักงาน รร บริการดี คุ้มค่าเงิน แต่ รร กำลังก่อสร้างเพื่อ ปรับปรุงบางอย่างอยู่ ถ้าคุณอยู่ รร กลางวัน ที่ล้อบบี้ คุณก็จะหนวกหูมากกับการก่อสร้าง

2/10
Poor
Verified traveler, 29 Jul 2018
hotel-logo-v2.pngTraveller

very bad experience

AC wasn't working properly though they tried to fix it. The AC was making noisy and it was really warm in the room I was sweating in the room. I didn't sleep well for my stay. very bad experience. will not go back again.

2/10
Poor
Verified traveler, 20 Jun 2018
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I dont wanna recomend

Too many chinese tourists

8/10
Excellent
23plus, 11 May 2018
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ビーチにも市内にも近く、便利な立地

仕事には便利で快適なホテルです。 ただ残念なことは、マナー意識のない国の人が多く利用するようで、 朝食時のレストランは戦場のようでした。 これが原因で、次回の利用は考えてしまいます。

4/10
Poor
Verified traveler, 24 Feb 2018
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また泊まりたくない

2月に一泊しました。立派な建物ですがかなり古い感じです。またお湯が出ない。そのため、パスも使えない。次はパスしたいホテルでした。

2/10
Poor
대환, 23 Feb 2018
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개인적으로 예약을 하고 가거나 여정에 변경 가능성이 있으면 비추입니다.

여행 여정 변경이 있어서 이메일로 4일 숙박에서 2일 숙박으로 변경요청을 했고 변경 되었음을 확인했는데 결론적으로는 4일 숙박 비용을 지불했습니다. 사이트에서 처음 결제 한게 4일이어서 reception desk에서는 결제 취소나 재 결제는 불가능하다는 입장이었습니다. 여행사의 패키지 상품이 아닌 개인적으로 숙박을 하게 된다면 비추입니다. 청소에 관해서는 다른 곳은 정리 되어 있었으나 의자 밑에 있던 빈 패트 병이 계속 있었습니다.

8/10
Excellent
Kazuya, 16 Feb 2018
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街の中心からはちょっと離れています。

街の中心からはちょっと離れているので、静かです。 12時半ごろに着きましたが、13時半までチェックインはできませんでした。ただ、レストランがあるので、その待ち時間に食事ができます。100,000VNDも払えば、そこそこ食べられると思います。 朝食のバイキングはアジアンフードが中心で、なぜか80年代のJ-POPがBGMに使われていました。日本人や韓国人の団体客がたくさんいて、欧米からの滞在客は少ないように見えました。 だけど、スタッフが日本語を話すかはわかりません。

2/10
Poor
hyunseok, 28 Jan 2018
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절대가지마세요

여기가시면 여행망칩니다.화장실에서 냄새나서 잠시 있기도 힘들어요.우리 가족은 밤비행기 때문에 1박예약하고 저녁 9시에 체크아웃 했지만 묵는 사람들이 불쌍했어요.실내수영장이라곤 냄새나는 동네목욕탕수준이고 다른 편의시설도 다 비슷.체크아웃하는데 패키지로 여행오신분들이 여러가지로 프론트에 항의 하는 것도 봤어요.여행사 관계자분들.이호텔 예약히시면 기분좋은 여행 다 망칩니다.

8/10
Excellent
Verified traveler, 02 Dec 2017
expedia-logo-v2.pngTraveller

ดีชอบWifi เร็วดีคะ

ดีชอบWifi เร็วดีคะ ไม่ไดลจากชายหาดและสะพานหานและสะพานมังกร ไม่แออัด การเดินทางสะดวก ใกล้สถานที่ท่องเที่ยวหลายแห่ง

6/10
Fair
kang, 14 Nov 2017
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시내에서 가까운 호텔. 드레곤 브릿지도 가까워요

가격대비 갈만합니다. 침구류가 너무 눅눅하고 약간의 곰팡이 냄새가 나서 비염이 있는저는 조금 고생했네요, 오후에 청소등을 키고 나가면 청소가 안되네요,,. 가격대비 묵을만한거 같습니다. 시내에 있고, 그래곤 브릿지도 가깝도, 직원들이 친절합니다. 조식도 그럭저럭 먹을만해요 바나힐까지 택시로 40만동, 호텔 바로 옆에 오토바이 렌탈샵이 있어서 편해요, 반납도 호텔 주차장에 해놓고 키랑 번호표만 반납해도됨,

10/10
Exceptional
YUNG CHAO, 12 Nov 2017
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可以嘗試看看的飯店

這是一間住宿過程中不錯的飯店,飯店目標很大,很容易辨識。

8/10
Excellent
Hyunhee, 09 Nov 2017
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전반적 양호, 객실냄새 제거 필요!

베트남 첫 호텔이었어요. 넓은객실과 친절함은 만족, 하지만 끕끕한 냄새가나요. 나무바닥이고 욕조도 있고 객실 전반적으론 만족하나 조식이 부실하고 하루는 좋지만 이틀이상은 싫을거 같군요.

2/10
Poor
YUNHO, 05 Nov 2017
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없음

2/10
Poor
Verified traveler, 24 Oct 2017
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최악의 호텔!!!

최악의 호텔..룸에 들어가자마자 곰팡이 냄새에..에어컨 틀었더니 곰팡이 냄새에 먼지에 목이 아프고.. 화장실 샤워커텐에도 곰팡이가 있더라구요..룸에 오래 있을 수 없어 호텔에 나오니 정문에 바퀴벨레를 잡아서 버린 시체들이 몇 십마리더군요..ㅠㅠ 절대로 추천하고 싶지 않은 호텔이에요..잠깐이라도 있고 싶지 않은 호텔이었어요

2/10
Poor
Verified traveler, 24 Oct 2017
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바퀴벌래가 많네요..

잠시 외출하고 들어왔는데.. 먹을려고 사다둔 반미에.. 바퀴벌래가 우르르... 리셉션에 항의해도 뭐 별다른 조취도 없네요.. 그냥 체크아웃 해버렸네요..

8/10
Excellent
morten, 18 Oct 2017
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Fantastisk Hotell med super service

Her var det smilende personale, som var behjelpelige med hva enn det skulle være. Gode frokoster med gode kokker. Blir samme hotell på meg ved vår neste tur til Da Nang

10/10
Exceptional
CHI LAN, 08 Sep 2017
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very good location

8/10
Excellent
Verified traveler, 03 Jul 2017
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住的是雙人房,被安排在17樓,景觀很開陽,房間很大很乾淨,早餐選擇不差,有個室內泳池不過有點小,而且晚上7點就關閉,帶點早,員工很有禮貌

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