The staff was professional and very polite…

Good and quiet

It could use a littlie touch up on cleaning

I was very impressed with this hotel and it's staff were so nice, from vallet parking, assistants to the event, casino, security. Everyone was so very nice and happy. My Room was a Deluxe King, very nice clean and a lot of room . I've traveled many places and stayed in many casinos with hotels, this by far was one of the Best in a while that I liked. Thank You!!

Great location pleasant staff clean rooms

I loved everything but I wish the shuttle would take there guest to the airport and other tourist attractions like the museums even for a charge.

We enjoyed it but we’re not impressed with the restaurant options. They need a buffet or more dining options. The breakfast options were horrible. The food looked unpleasant.

Love staying here when attending a Wings game. The staff is amazing. A big plus is not having to pay to park and the shuttle to the game.

Great service and clean facility! Our bellhop Michael was superb and excellent service! Knows how to make a customer feel welcomed. 10 out of 10!

The room was large and the bed was comfortable. The shuttle service to LCA was so convenient and easy to use.

Overall the stay was excellent. A alarm sounded at 3:40am

Great room!!

Had a great time at the Raheem DeVaungh concert downstairs at the Soundboard. The room was very nice and comforting. I would definitely return.

Hotel was nice for the price and convenient location. Only negative is that I couldn’t use valet parking because my car is a Hyundai.

Na

Went to go watch the Red Wings play had a great time. It was just too cold though.

Great place to stay

I liked the key access and security at the elevators. I felt safe. It was quiet. Great stay.

Great service and staff. Nice property and rooms. Shuttle to the stadiums was awesome. Restaurant options could be better.

Shuttle to and from the game, friendly staff

Great place, would definitely stay again

Convent Stay but overly priced

We like to stay at MCC when we come to town for the lions games. Everyone is typically so nice. Anthony is always amazing!!!! We love to see him he’s always so helpful and always smiling. Our biggest complaint is that the cleaning crew doesn’t do a good job. The last 4 times we stayed I had to wipe off the table, counter by refrigerator and one night stand. The floor in the bathroom had hair on it, where the toilet is it seemed as if the floor hadn’t been mopped in months. They need to check outlets also because the last 2 rooms we stayed in had outlets that didn’t work. You can’t plug in a phone on both sides of the bed because there isn’t an outlet. Frustrating! A couple of suggestions bring back the microwaves because when we return from the games most of the places around are closed so it would be nice to be able to heat something up at least. Maybe have some of the restaurants stay open later when there are events happening in the area.

When we got to the room the tub was dirty the shower was flooding on top of the glass door not shutting properly the tiles were lifting and cracked the blinds has stains on them

Liked the shuttle to the game

The property is clean and the service is excellent!

10/10 do not recommend

The room and bathroom were spacious. We all lobed the oversized tub. The beds were NOT comfortable at all. The sheets and comforters had holes and satins in thrm. The carpet was not vacuumed, and furniture not wioed down. The pillows sucked as well.

close walk to stadium

Love that they offer a shuttle service to and from sporting events downtown. The room we stayed in had a cracked sink and the carpet and bathtub had cigerette stains/ burns, the shower floor grout was dirty it needed some bleach and a scrub brush so it didn't feel clean

We had a nice stay. Not in the best area, be careful of your surroundings.

A bit over-priced but decent rooms

Always a decent experience. Rooms were waaaaaay too much but that might have been due to the Detroit Lions playoff game. Rooms are nice but hallways are dated and dirty. Casino isnt the best. Expensive tables all night.

Excellent resort. Fully recommend

People were great. Casino employees were not helpful at all.

Fun and convenient location

Limited selection for eating and nothing close to walk to. No breakfast restaurant, only kiosk.

this is a beautiful property and our room was good, but we missed things like a microwave, and information about what restaurants and services were available. There was no liner for the ice bucket, the little things like that... with information, usually there is a book in the room or some pamphlets. Check in and valet was fine, altho it was slow when we arrived and almost left not knowing if it was still available, but then it was quite good once they knew we were there. Anyway, check in was basic, not an enthusastic welcome and hope you enjoy your stay kind of thing, just strictly business. As a first timer, kind of nice when suggestions are made, but I suspect most guests are regulars and know the lay out. The worst part, was other guests. Very noisy all night in the hallways, laughing and partying. Ugh...should have complained but really wanted to avoid any conflicts and didn't expect a good remedy honestly. It is a casino hotel and the Lions game had ended earlier. Check out went fine, I did walk around a little, and thought it was very nice but it is huge. People that really like to gamble will enjoy it. We were there for a nights stay after a show in town. I did like the check out feature on the TV. I used that and we missed the line checking out. Don't think we will be back it isnt for us, but I would tell my friends to try it if that fit the bill.

I enjoyed my stay at Motor City for the most part. The suite was beautiful and had a nice view. However, cleanliness left a bit to be desired. The first room we checked in was dirty in the kitchen area and shelves in the sitting area were dusty and hadn’t been cleaned in quite a while. I called guest services and they moved us to another room. That room wasn’t ideally clean either but I didn’t complain any further. The “chiller” was filthy and we requested an extra pillow and blanket of which the latter never came. We ate dinner at Revel to celebrate my birthday before seeing Kevin Hart and the people were pretty rude at the host desk, as well. Upon requesting a late check out, they ended up charging me and keeping my deposit without ever stating the policy and were again rude when asked about it. All in all I enjoyed my stay but for $500 a night they definitely need to step up their cleanliness and customer service! For the price point I would consider staying elsewhere next time.

Great stay

Had a great time! Felt like lots of stuff was closing down though. Also staff was super short with us, especially in the casino.

We loved the property. Room was beautiful. We were very disappointed that we never got our room cleaned in 4 nights. Apparently in very small print, you have to call for service and the room cleaning button means nothing. We’re also supposed to get $15 food credit but we’re never able to utilize it since you have to order and pay for food at a kiosk and it wouldn’t read the room key. So nice place but don’t expect the food credit and call for room cleaning. But be warned, when we called to ask about service, the lady was very rude and condescending

From check-in, to walking into my assigned room which smelled so clean, to check-out, there wasn't a thing I didn't like. Oh, there was a broken bar stool that I almost fell off of, but that's nothing!

Pretty nice hotel. Bathroom was nice with deep tub and walk in shower. Staff were all pleasant and helpful. Complaints: bath rug was falling apart, carpet in room was in need of a replacement and only place to plug something in by the bed didn't work. No outlets close enough to plug phone in and had to stretch chord for husband's apnea machine because there was no plug. Overall, nice place to stay. We won at the casino so was a good stay.

Great stay

Wonderful stay!

Stayed here for our visit to a Pistons game. Everything was very clean and comfortable and the staff was very friendly. They provided a shuttle to and from the game which saved us from walking in the snow and cold.

It was a spacious room

Food choices were very limited. Also we received no upgrades for being a VIP member, wont return

Satisfactory

Easy check in and hotel was nice. No complaints here, first time I used Expedia, usually the wife does all this but it was a gift to her so I had to figure it out and it wasn't hard to.

Only thing I would say is that all of the eating areas were closed up except for 1 and it was packed. So many events going on that more should be open for travelers.

My stay was wonderful! Thank you to all the staff, front desk & housekeeping. Room was clean, everything was nice no complaints

The entire experience was wonderful, we will definitely be going again 1/8/2025

Shuttle to Little Caesars Arena was great!

My stay was exactly as I had hoped. The room was clean and comfortable.

Check in was quick. I came for the maple leaf and red wings game. It was pretty easy to get to once I crossed the border. Parking wasn't too bad. I was shocked there were some stains on the floor and that the casino closed at 11pm. For a weekend and being in a hotel I thought it would be 24 hrs.

Once again, Motor City Casino did not disappoint. The staff, from the front desk to housekeeping, is friendly and courteous. It is my favorite place to stay in Detroit, and the shuttle service is the best way to get to and from downtown events.

The room was great, we were able to check in early and received a $15 meal credit. Would stay again.

Property was great! Excellent location coming across the order from Canada. Staff was very friendly!

We stayed here for my husband’s birthday to go to a concert nearby. We had so much fun we missed the concert! The only issue we had was not being able to use the $10 food credit at the food court. Otherwise our stay was perfect!

The food options were lacking.

The good- Friendly staff. Well appointed rooms. Decent rates. The bad- Called guest services at 3 am because of a drunk lunatic pounding on our door and no one answered. Loud drunks in hall disrupted our sleep. Someone needs to answer the phone. What if it was real emergency? Couldn't find anything to eat in hotel at midnight on Sunday night. Everything was closed except one place with enormous line.

Great hotel and casino. Highly recommended

Easily the best hotel in downtown Detroit! COMPLIMENTARY VALET!?

Loved it besides not having a fitted sheet on my bed. Instead a dirty mattress pad was provided.

Was convient casino was nice and used shittle to ford field

Very friendly and informative desk clerks. Best bed and comforter I’ve ever had at a hotel in my life!

jacuzzi and sink had dark debris that came out of it when i ran the water.

Nice hotel, very friendly staff and helpful

Good stay, great service, great price

Wasn’t worth the $$$ this time around for sure!

We have stayed at MCC before but this time we were very upset with the cleanliness of our room. There were several places that it was obvious they hadn’t touched. So disappointing

great stay! super nice front desk staff

I expected more…..

Service was amazing!

Great shuttle service to game

Only complaint for our room is there are no electrical outlets by the bed

Everything was great other than the vending machines . Be careful they will charge you but not dispense anything

Good stay. Would go back

Clean rooms, great staff, convenient location, but very noisy during the middle of the night.

When we arrived, the lady at the desk was pretty rude, but other than that everyone else was amazing! The diner in there has good food and our waiter was the best❤️

Red better housekeeping/maintenace

We went down for the night and had a great time. When we got back to our room, we had two double beds. One of the comforters had a huge. I’m assuming bodily fluid stain which was disgusting. We didn’t notice it when we checked in because it was on the underside of it. And by the time we went to bed, we weren’t gonna deal with calling housekeeping, so we just threw it on the ground. And then some of the lightbulbs in the room weren’t working so that was annoying.

FOUND TO ROACHES IN MY ROOM

The front desk associate was probably knowledgeable about the hotel, casino and restaurants, however, we weren't explained anything. This isnt a problem because we like adventure. Some may find it cold/unwelcoming. The information regarding the casino entry and rewards were also not given out properly. Please do your own research on rewards on their specified app. We were unable to use $30 each that was given to us because of the machines or some mishap that wouldn't have happened if explained correctly. The bar areas were nice, the DJ was great, the slots varied, however the tables were regular. The food court was packed with people! Which is usually a great sign. We ate multiple times while visiting, ... the food, was either old and hard and the Menu/Order Kiosks, again not only weird to us, but some didnt work properly and you feel rushed because of the busy bustle. However.... the french fries were amazing from the sandwich burger/sandwich place. We will definitely be going back to gamble and hangout. As far as the room, it was cleaned, stocked and ... SMELLED AMAZING. I do not get to type that often leaving reviews. Our room was on the 8th floor and over looked the city. We ordered drinks when gambling, they ONLY take cash! Jack and Cokes were not badly priced and they were mixed properly. Self parking was easy to navigate. We didnt leave the parking structure a lot, but it was fine going to and from.

Very clean and welcoming

Poor organization and communication within the staff of this establishment

Very nice hotel rooms

I liked the ease of parking and the dining area. The casino was great also.

It was way overpriced for the quality- stained carpets and towels on top of no sleep because everyone was screaming and fighting on our floor- the quality of the room and other guests did not match the price we paid. Screaming running down the halls until 2 am each night. Verbal arguments (screaming matches) in neighboring rooms we could hear each night. And just okay amenities would not stay here again. Staff were not super friendly not rude but again we paid a lot they weren’t particularly helpful when we asked something we just expected a little more and at least decent sleep and no stains

Was forced to leave at 6 am after getting no sleep because of the birthday party and domestic violence going on next door. Doors slamming every 2 minutes. Awful experience.

Hotel itself is fairly nice, although does seem to be going downhill a bit. The "pass the buck/it's not my problem" game is up there with the worst I've ever witnessed. There are a small handful of "EV only" plug in parking spaces. Half were occupied by non-electric vehicles. Huge signs saying "must me EV, non-EV will be towed." Asked the valet attendants about this and they laughed and said, "you can let the front desk know but they won't do anything". And that's exactly what happened. They directed me to security and they just shrugged their shoulders. Normally, this wouldn't have been a big deal but I had driven almost 2 hours and had another leg of my trip the following day. Nope, couldn't charge. Three different departments and three, "nothing we can do". Didn't even make an attempt or try.

My Stay

Outstanding experience.

Best NYE Experience

This place can get pricey but honestly it’s worth it - the service is always wonderful and so are the rooms! I’ve never stayed in anything less than a 10/10 here. Thanks for such a good NYE!!

Pleased

The front desk worker was not friendly. Barely greeted me. Didn’t tell me anything about the casino or hotel. Terrible attitude to the people behind me as well

Shuttle to the Rink, the casino was good. Lots of food options.

It was SO incredibly hot. Our room wouldn't even cool down.

Lovely, valet parking. Spacious.

Always have a pleasant stay except for the fire alarms going off this time at 2am

The room was nice, but the bed was terrible. The mattress was worn out, the sheets were dingy, and the pillows were flat as pancakes. While I did not see any bugs or insects, a dead roach was in my room on the floor by the nightstand.

Everything was nice but bed sheet had dirty shoe print on it

Great place, friendly staff!

Outstanding place.

Very nice hotel. Very friendly staff. The food court has some amazing food which really shocked us. Room was nice and very large. All and all the room was very clean but me having ocd I did notice that around the bed frame could use a good vacuum with a shop vac. Other than that place was definitely worth us staying. Would highly recommend and stay again.

It was terrible I would give 0 stars if there was an option! Our room was infested with bed bugs.