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A stay at Millennium Downtown places you in the heart of Abu Dhabi, within a 5-minute drive of Capital Garden and Abu Dhabi Corniche. This hotel is 1.6 mi (2.6 km) from Abu Dhabi Mall and 5 mi (8 km) from Louvre Abu Dhabi. Make yourself at home in one of the 236 guestrooms featuring minibars. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Abu Dhabi? This hotel has 9817 square feet (912 square meters) of space consisting of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hindi
Arabic
Vietnamese
Filipino
English
Latvian
Chinese (Mandarin)
Italian
Indonesian
French
Spanish
Serbian
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Elevator
Hair salon
Concierge services
Airport transportation (surcharge)
Conference space
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Health club
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business center
Porter/bellhop
Express check-out
Spa treatment room(s)
Steam room
Sauna
Express check-in
Designated smoking areas
Pool umbrellas
Airport transportation
Wheelchair accessible path of travel
Wheelchair accessible parking
Assistive listening devices available
Number of restaurants - 4
24-hour business center
Conference space size (feet) - 9817
Conference space size (meters) - 912
Number of meeting rooms - 3
Number of outdoor pools - 1
Conference center
Parking (limited spaces)
Free self parking
Free valet parking
Number of bars/lounges - 1
Number of poolside bars - 1
Number of coffee shops/cafes - 1
Pool sun loungers
24-hour fitness facilities
Ballroom
Banquet hall
Eco-friendly cleaning products used
Covered parking
Uncovered parking
Covered parking
Uncovered parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible fitness center
Visual alarms in hallways
Wheelchairs available on site
Well-lit path to entrance
Excellent 'Club' room on 17th floor. Effective AC that did not require adjustment. Very helpful staff. Heroes sports bar downstairs' in basement did reasonably priced food. Spaccanapoli Italian restaurant was really good food. but no alcohol. Rooftop pool but no real views from here. The best thing was the very helpful staff. Top marks!
Excellent
Good
Good location helpful staff.
Everything was good accept house keeping is very slow to come and the reception had no knowledge of how to go around in Abu Dhabi and what to see.
Staff where very welcoming and polite at
It was a nice experience, we'll definitely come back.
Ok
Good location, nice pool area. Quiet room.
Millenium trip
The front office are very helpful, room is capacious but unfortunately the WiFi not working well, TV no much channels available, no personal parking available only valet parking, but the staff are very friendly & active
Truly outstanding staff. Professional yet very personable
Room wasn’t ready till 5pm despite we arrived at 1pm.
Great Food
We enjoy a lot, excellent food and service.
Very convenient location in the heart of Abudhabi close to everything very nice staff
Room was outdated and smelled heavily like cigarettes. The area around the property was fine and close to bus stops. The price was reasonable but I don’t think I would stay here again.
Enjoyed the staff at the desk and concierge. Esp. Panache. I had to return to the front desk several time to reprogram our key card. Said they are installing new software.
Very nice hotel.
Good room. Comfy bed.
Overall a nice hotel with amazing staff.
Staff were amazing and the room very large. Unfortunately we faced the mosque so early wake up and the bed was very firm but also large like the room. The hotel is at the cornice so everything is to hand. A little dated but a very nice buffet founded off a very pleasant weekend. For the price we would definitely stay again.
Great service, nice place to stay
Ancient hotel. Looks old and worn out. Some features inside the room don't work. While not using AC even once in three days, and still I felt cold. The closet consists of one shelf only, not enough even for a single person. Small window, so not only is it cold in the room, but also dark. The only plus is the spacious bathroom.
Bad experience
The location is very convenient, in the middle of the city, and within proximity of restaurants and shopping. But the hotel is in miserable condition and needs a total renovation. The rooms are dated, abused and deteriorated. I am surprised how they still can obtain permit to operate it. Surely I don't recommend it.
Location it’s good, but conditions of hotel it’s over rated it’s not deserved more than 3 stars or 2 stars because old for everything and needs to renovate. All electric switches not working. Staff are friendly.
Asked for coffee 3 times and waited for over an hour
It’s near to lot of shopping places.
Rooftop pool was nice, gym was well equipped, the elevators were slow with no stair option, plan extra time for the wait. Otherwise very happy with it overall
Millennium Hotel not the stay of the Millennium.
My visit was not great. Let me start with the positives. The staff is awesome, friendly, thoughtful, professional and always on the spot. They really did do a great job. The Location is good. Now the rest. The bathroom kept leaking, the water was consistently inconsistent in temperature, my 3rd bed (roll away bed) was sooooo uncomfortable and should be immediatly thrown out. My room was missing a lamp and for some reason they couldn't find a lamp to replace it with? The breakfast food was not great, and not worth it. The kitchen staff was awesome. The hotel elevators were partially out of service and didn't work fast or efficiently at all. I kept having to have my cards reset every day and the card system was on/off working right. Generally speaking while they did well in the staff service, overall it wasn't work it. The hotel needs to be updated and needs some TLC.
The service was adequate but polite. Elevators are very slow, electronic lock keys had to be reprogrammed. Some staff were grumpy.
Uncomfortable and noisy
Noisy, uncomfortable matters and pillows, restaurant right outside the room door so you hear people and music and plates all the time
Lilia was great in the reception, great service!! breakfast has poor selection, eggs 🍳 made were badly prepared, lunch has good selection.
Our room had strong mold smell and there were some patches on the ceiling that needed some repairs. I didn’t like the location of it as it was right by traffic-lots if small shops and restaurants. But the staff was amazing. Mustafa-Abin and Suleman were very nice and accommodating.
Bad customer service
Customer service not answering my massage nor my calls , unacceptable
Downtown
Accueil efficace et souriant. service de voiturier très bien. Grande chambre et bon lit Excellent petit-déjeuner Restauration du soir hors de prix
Millenium Downtown - good location, good valie
Great hotel. Good value
The hotel offers very good value for money. its not the best located in the older part of town but perfectly safe and plenty of cheap taxis to ferry you around. I stayed in a spacious room which was clean, good beds/sheets and bathroom. The room shows signs of wear i.e. sockets and general decor. The pool and gym were good. I only eat breakfast which again was good value.
I found a toothbrush on the floor from another resident's and the TV control was all oily and with dust and the light switches with a lot of dirt. And the boy from the reception from Zimbabwe was the only one who explained things calmly and all easy to understand. The other employees were very much on top of me, it seemed that they were suspicious of my stay at the hotel.
Noisy room with drilling in the wall at night, unable to maintain constant temperature in the shower. AC is too cold
Nice experience
Good facilities, great service but there were several damp spots on the roof
Hard to find parking
It very close to everything in a Main Street downtown
It is an excellent location good hotel nice staff
Amazing and clean stay but I have to say the breakfast can be better and should be different every other day
The location is good.
Fantastic
Friendly staff, but never staying here again
Hotel and rooms are fine, but several things were not working and getting them fixed wasn’t always easy. 1) the phone in my room never worked so you couldn’t call the operator, order room service or get help with anything. If you needed anything, you had to go down 11 stories each time to talk to the staff 2) one morning, during peak hours, the elevators all stopped working. The hotel didn’t even notice that was the case and people were just piling on all the floors. Ultimately after a lot of waiting had to walk down 11 floors 3) the bath tub wouldn’t drain properly so it would get flooded until I had to have them fix it In their defence they offered to change my room but when you are in town for a conference and are working 12 hours a day, you don’t want to unpack and repack and unpack all over again. A working phone and tub are basic things that should be checked before giving someone a room
We enjoyed our stay. Very friendly and helpful staff.
Rooms smell like and mold unfortunately. Spacious otherwise.
Het was een goed hotel, maar geen 5 Sterren. Regelmatig een paar kleine probleempjes, een kamer die niet gekuist wordt, een kluis die niet werkt …
Comfortable
We didn't like check-in because we were tired and the hotel staff gave us the room and they have done the same that they have to give the room at 3:00. I think when the room is present in the hotel, staff should give it to the passenger as we have checked out 15 hours before our normal check out. Actually, this is a dry law in your hotel and I don't recommend your hotel to any other people. About dinner, it was present some spicy foods with no mark. When we took some food for use, they were spicy and we haven't used them. This was wastefulness for the hotel. You can put a mark and write: this food is spicy.
The stuff on reception was excellent the room looks very old need renovation and the bathroom has unclean smell
From the very beginning, the customer service, amenities, and the property were all excellent. Would love to stay there again in the future.
Avoid
We booked this hotel over a month ago. When we arrived at the property they told us they are overbooked. We could not believe that they would give our room to someone else. Totally 3 rooms. At 11:30 pm we are being told that there are no rooms available for us as they had given out our rooms to others. We then got moved to another hotel which was nowhere near a 5 star. Whilst we were there another group was also told that their rooms were given to someone else as they had overbooked. Avoid this hotel. The receptionist took forever to sort out issue out.
The hotel is very comfy and clean, it has a gym, a pool and a sauna which you can enjoy during your free time. The staff are friendly and helpful It is near the bus stop in case you would like to explore the nearby attractions, such as Yas Island
Average hotel with very friendly staff. AC doesn’t go below 23°, the outlets that are actually by the bed were not usable other than for the lamps, but the staff were great. I did not have breakfast included, but the staff informed of the price difference in where I paid for it which was really kind. When I attempted to plug the lamp back into the socket because I could not use my wall charger, the fuse tripped. Luckily maintenance was up to fix it in less than 5 minutes.
A valuable got STOLEN from the "inside" my suitcase, then they blamed it on the girl in the next room!!! who would believe this!!! The next morning they brought it back!!! amazing...
will never repeat it again
Extremely cold and you can not have the heat up They have limited towels,
Good, clean but dated
For the price you paid is an excellent hotel and location is great. Several restaurants and places to shop. The hotel is great. The pictures you see is what you get and more. I will stay at this hotel again. Staff very helpful and friendly. Awesome experience.
Very bad service
Nice hotel
love the hotel
Terrific central location
I had a lovely stay at the Millennium Plaza. The hotel is located in a bustling area of Downtown Abu Dhabi. Lots of great places to eat around there and easy access to all key destinations. Very glad with the choice and will return.
The staff was very friendly and helpful, the property is on a very good location with a lot of stores around, the cleanliness is more than excellent!
The hotel is old ,the room not clean , the furniture looks so used and dirty, plus it's a noisy area. Rate 6/10
Everything was super clean, staff is amazing and food is also lovely. Hotel is located in a very good spot
Property was OK. Beds were comfortable enough. However, it definitely had a slight musty /moldy odour. The bathroom needs a really decent clean and advertising a kitchenette with literally no kitchen equipment is ridiculous. We had to call reception for every single item we needed. Multiple times until they were delivered. We gave up asking for drinking glasses after calling 3 times and still not receiving them. It just felt like the hotel provided the absolute bare minimum in each room. The breakfast in the morning was lovely though, and the spa treatments at the hotel was fabulous.
helpful staff
Gran hotel pero para reformar
Se nota que ha sido un gran hotel, pero le falta una buena actualización, puerta del armario caída, luz del armario rota y mobiliario muy gastado. Lo dicho, fue un gran hotel pero se ha de reformar.
Good Hotel
Excellent Hotel
We had a great 2-day stay. Everything was perfect, from the facilities, location and servece proved by the staff, to fast and efficient checkin and checkout.
Check-in experience is good the gentleman who did my check-in is very nice and accommodating. The room is spacious, tho washroom is a bit old. Internet is super slow and
Price worthy Downtown
everything
Despreparados
Fiz a reserva para 4 pessoas, mas o hotel nos reservou quarto para 3, com cama casal e sofá cama individual e desconfortável. Só havia 2 toalhas de banho e mesmo pedindo não levaram mais toalhas. Tive de pedir mais lençóis insistentemente até resolveram levar.
The staff not friendly and I had to wait long for check in even though not much people checking in and for check out also not answering telephone I had to come down to inform them that we are checking out and they should send someone to bring the bags down
Concierge had no idea about anything.
It was terrible, the room appliance is not working, housekeeping didn't clean the room well and if I asked to clean late no one will come, I also asked for water multiple times till I got 2 small bottles.
Excellent Servic3
Un motivo para desconfiar de Crowne hoteles.
El hotel esta en muy buena zona, la habitacion era amplia pero la limpieza y el estado de las toallas muy mal. El hotel pienso que era antiguo pero con un buen mantenimiento y modernizacion del baño estaria al nivel de la cstegoria que pretende tener.
Great place to stay for one night … very handy and downtown
I never thought crown plaza will support such as services, was a bad customer service experience I actually run away from the hotel
Not a hotel I was expecting
This hotel is falling apart. Both conditions and services. Under staff reception, had to change room due to smell, safety box was not working (replaced the entire safety deposit box), found hairs in bathtub, got call from room device to return laundry (wrong room number dialed). Paid my laundry charges and next day got call again to pay. Pillows are old and hard. I was surprised how Crown Plaza Hotel can be in this shape. Two years ago it was just fine.
Breakfast low quality
All was good except the quality of the breakfast , pancakes tasted like flour and quality was low
Friendly, well-serving staff,
Old furniture
I booked a smoking room with a king bed. Yet I was given a room with two tiny single beds. The products in the shower and bathroom were old and smelled bad. There was no hairdryer and the shower was low pressure and fluctuated between scalding and ice cold. The room itself though large was in poor condition and the satellite tv had only a few channels and very poor signal. The staff was nice but they couldn’t help much.
The hotel is disappointing in terms of standard of room and condition, poor breakfast not standard of 5 starts hotels.Hotel staff courteous and polite, we expected a higher standard from the hotel that belongs to the chain
Area
Nice hotel design, but the room design I don't like it,
Will not stay there again
The staff were very friendly and helpful. We arrived early due to our connecting flight and we got to AD quite early and the staff managed to organise us a room around 10am while the checkin time was 3pm. For this i am very grateful as travelling with children for over 32hours is not great. The room was spacious with a king bed and a sofa bed. The sofa bed had issues opening so they provided us with an extra temporary bed. The bathroom although being adequately sized had a bad damp odour. This seemed to stem from the shower curtains and not adequate ventilation via the exhaust fan. Mould and grime were filled in the grout in between the tiles. We enjoyed the half board option and the buffet was OK. The room could use a bit of renovation. Also the safe was not secured and was of no use.
Clean and friendly. Staff were very helpful and accommodating. Great location for our visit to family.
Definitely not a 5 star more like a 3 star hotel
Definitely not 5 stars. Stayed in a suite and hotel is very old and not representative of the standards in this region. Had no choice but to checkout and lost 5 days of payment
Had my first room changed due to cleanliness issues, dirty corners in bathroom, hair everywhere, stain on chairs and carpet. Second room we were changed to the ac went out and a light fixture exploded. Glass wasn’t cleaned up properly and I stepped on a shard. We got changed to a beautiful suite with a great view. Rooms are outdated but the hotel is going through renovations so hopefully it will be better in my next stay. Shout out to the two housekeeping guys servicing my suite. Always made sure I had everything I needed and left the room spotless. 10/10 housekeepers. Front desk could have done a better job but they are understaffed which is understandable. Breakfast and dinner buffet had a lot of options and most of the food was delicious. Especially the salads at dinner time and garlic potatoes. Orange juice always fresh. Around the hotel there’s a lot of places to shop and enjoy yourself. Overall 8/10 experience. Just unhappy over the first few days of vacation dealing with cleanliness issues
Nice Hotel with very friendly staff but starting to show it's age. Room was well equipped. Bathroom tile grout black in places which shows lack of good cleaning. A simple spray with Dettol Spray (Green bottle with added bleach) takes care of that. Priced well for what you get in return.
Horror Stay
One of the most decrepit hotels I have ever seen. Filthy. Old. In desperate need of complete demolition and reconstruction.
Amazing Hotel amazing Staff amazing Pool
We only stayed for 2 nights and have brilliant memories that will last a lifetime, all the staff went above and beyond to make us feel so happy and comfortable, I must say especially Coach Collins who was a lifeguard on the luxury rooftop swimming pool and who all the people trusted and looked upto as he was putting smiles on the kids faces and that is the definition of happiness
The front desk staff wasn’t as helpful
Outdated hotel
Outdated hotel and lacking cleanliness all along, from the bathroom to the rooms.