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06 May 2025
Tuesday
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07 May 2025
Wednesday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Maison de Charme, you'll be centrally located in Florence, steps from Historic Centre of Florence and 5 minutes by foot from Piazza di Santa Maria Novella. This bed & breakfast is 0.5 mi (0.8 km) from Cathedral of Santa Maria del Fiore and 0.1 mi (0.2 km) from Basilica of Santa Maria Novella. Make yourself at home in one of the 6 guestrooms featuring microwaves and minibars. Wired and wireless internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Hotel policies

No rollaway/extra beds available

Children not allowed

Professional property host/manager

Pets not allowed

Check-in from: 9:00 AM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 11:00 AM

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

You need to know
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Children 12 years old and younger are not permitted at this property.
  • Only registered guests are allowed in the guestrooms.
Special Instructions
The check-in location differs from the property location. Check-in location: [Hotel Ester Largo Alinari 15 ( across the street )]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately EUR 5 per person
  • Self parking fee: EUR 20.00 per night
  • Kitchen/kitchenette fee: EUR 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Portuguese

English

Croatian

Italian

French

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Non-smoking

Other

Concierge services

Breakfast available (surcharge)

Laundry facilities

Safe-deposit box at front desk

24-hour front desk

Free wired internet

Self parking (surcharge)

Hotel reviews

8.2
Excellent71 Verified Reviews
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Cleanliness8.6/10
Service8.6/10
Comfort8.4/10
Condition7.8/10
location10/10
Neighborhood9.0/10
10/10
Exceptional
Michael, 04 Apr 2019
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Close to everything & clean too!!

Nice location next to train station.just a short walk to Duomo, bridge and Accademia. Clean and spacious. Staff was very friendly. Would stay here again.

10/10
Exceptional
Verified traveler, 30 Dec 2018
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Great location and friendly accommodating staff. Perfect!

8/10
Excellent
Greg, 24 Sep 2018
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The room was clean and well located very near the train station, street market and tourist activities. Television did not work and having the office across the street at another hotel was inconvenient.

10/10
Exceptional
Thomas, 13 Sep 2017
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Nice Hotel, Nicer Hotelier

This is a nice simple hotel in a very convenient location. We only stayed a night but I could have easily done more. The young lady who checked us in was particularly helpful walking us over to the apartment, and going over sights and restaurants with me on a map. Very happy with the place. Note, the tiny elevator may scare some.

10/10
Exceptional
Gail, 08 Jul 2017
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Gail

Fantastic place to stay! Close to center, market, museums, etc the reception was incredibly welcome. The rom was wonder- clean, quiet with everything I would ask for.... even a small kitchen on the the floor I was on. Perfect!

4/10
Poor
Darrin, 27 Apr 2017
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The hotel was near the train station and buses. With everyone trying to get on the buses it was a nightmare trying to get to your room. You couldn't sleep it was very loud you could hear people beside you talking, showering, drying their hair. They say laundry service so we asked and the reception explained it was washing only not drying we would have to put our clothes on a line. Um no....we took our clothes to a laundry service for only 27 eu.

10/10
Exceptional
Jeanette, 01 Apr 2017
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Maison de Charme was a great place to stay. Close to train and busses. The location was within easy walking distant to all main attractions. Lots of small bars and restaurants near by. Supermarket 2 doors away. Would definitely stay there again.

6/10
Fair
tw, 12 Dec 2016
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Close to station, Room size

Close to the station. Room was big and spacious, with balcony overlooking the street. Breakfast voucher used at nearby cafe. Quite dark at night in the corridors though. Generally still a good stay, recommended if you want a room near the station. Do note that check in is at the hotel across the street.

8/10
Excellent
Tamara, 10 Jul 2016
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Hotel check in is across the street at Hotel Ester. We were upgraded to Hotel Ester. We were on the top floor with a great view!

8/10
Excellent
Verified traveler, 02 Jul 2016
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Good hotel. They have filtered water for free and good air conditioning. Alot of keys to get in to the place but all in all a great place.

10/10
Exceptional
Renee, 21 Apr 2016
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Awesome location for a beautiful town

I stayed at this hotel for one night and it was great to be so close to the train station as I had a suitcase. It was a 2 minute walk, although it was up a hill - the location was great and the room was clean.

10/10
Exceptional
Andras, 26 Mar 2016
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Low-cost hotel, perfect stay for a few nights

Low-cost hotel with friendly staff. I spent one night in Maison de charme, and it all went well.

4/10
Poor
Klarika, 01 Oct 2015
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Good location

While only meters from the train station, Hotel was badly signed and hard to find. Unhelpfully, check in was across the street in a hotel with a different name. Staff were helpful and polite. Good WiFi. Room was clean but outside corridor and kitchenette were smelly. Noise from other rooms and clanking (really tiny) elevator kept waking me. Cannot recommend, especially if you have lots of luggage; way better places in Florence, would not stay there again.

6/10
Fair
Maya, 25 Sep 2015
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If you want to save.

should not qualified for hotel. Doesn't have basic hotel amenities,. Location is good. On another hand very noisy. If you do not care about comfort, and do not mind to claim stairs to the 4 flood, you can stay here just to save a money.

8/10
Excellent
KN1974, 30 May 2012
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Very Good Place

We've just return from Florence. We had a great time. Marcos the owner of the hotel was very helpful and nice and speak good English. We were 3 couples. The 2 couples got 2 renovated rooms but we got one that everything was renovated except the floor and it was a little dirty. But as soon as i told Marcos we immediately changes us to another room which was cleaner. The bathroom was big and nice. The computer and the English speaking TV was a plus. No amenities but we knew it from before. Centrally hotel we did everything on foot. We had breakfast everyday to an a place near the hotel which was ok. We definitely stay here again.

8/10
Excellent
Norah, 19 May 2012
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Ideal spot

Perfect for visiting Florence, walking distance to visit most places and leather market. If you want to be self catering it has a kitchen with microwave and oven. Very helpful staff. Absolutely fine, it is what it is a clean basic convenient hotel

6/10
Fair
Marcela, 28 Jan 2020
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Muy central. Excelente atención. El estado de la habitación deteriorado en puerta del baño y cisterna del inodoro dañada. No hay recepción 24 horas y fue demorado el ingreso.

10/10
Exceptional
Francesco, 09 Jan 2020
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Strategico a Firenze

Ottima posizione ottimo rapporto qualità prezzo...personale gentilr

2/10
Poor
Isana, 31 Oct 2019
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Insatisfação

O hotel, não é nada como está nas fotos. Elevador minúsculo e ainda com problemas, colocando em risco a vida dos hóspedes. Quarto com cortina sem Blakout, higiene dos quarto pessima, não trocavam toalhas e nem o lençol diariamente.O hotel não apresenta portaria.

10/10
Exceptional
Bárbara, 28 May 2019
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Obrigada

Tudo ótimo. Quarto confortável e com tudo que precisávamos. Chaleira, chá, torradas.Ótimo atendimento e boa localização. Banheiro espaçoso e confortável.

10/10
Exceptional
Verified traveler, 28 Oct 2018
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Great hotel and staff is super friendly and helpful. It's within walking distance of the train station. Rooms we got was spacious and clean.

8/10
Excellent
JHON, 14 Feb 2018
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フィレンツェ SMN駅近く

場所が少々分かりにくかったのですが、部屋が広く快適でした。 サンタ・マリア・デル・フィオーレ大聖堂やサンタ マリア ノヴェッラ教会等、フィレンツェの主な観光スポットが徒歩圏内でゆっくり見学出来ました。 レセプションの方もとてもフレンドリーで楽しい時間が過ごせました。

8/10
Excellent
Verified traveler, 10 Dec 2017
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3 giorni in vacanza a Firenze. Abbiamo trovato quello che ci aspettavamo

6/10
Fair
miho, 21 Nov 2017
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トイレのドアが開かない

立地は最高。従業員の方も親切でオススメしてくれたお店も美味しかったです! が、お部屋が狭い。安かったのでそれは良いとしてもトイレのドアを閉めたら開かなくなりました。笑 清掃のお姉さんと死ぬ気で開けましたが、二度と閉めれなく、ドアを開けたまま用を足す事態に。恋人と途方にくれました。いい思い出ですが笑。 WiFiは滞在したホテルの中ではダントツに速かったです。

10/10
Exceptional
Arianna, 18 Nov 2017
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Ottimo

Accoglienza fantastica, ottima la colazione in camera, stanza pulita e accogliente con finestra isolata dal rumore in zona molto centrale. Consigliatissimo!

8/10
Excellent
Margus, 10 Nov 2017
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Nice stay

Receptionist very nice and helpful. Room was nice and clean, good wifi. Laundry machine and a kitchen available. Location conveniently next to the railway station. Walking distance from the sights. Reception in another building across the street, small elevator.

10/10
Exceptional
Carine, 23 Oct 2017
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Amazing place

It eas amazing! Angelica, Carmelo and all staff did everything to make our days perfect! Great local, near all touristc points and the Sta Ma Novela train satation. I really eant to back !!!

6/10
Fair
Verified traveler, 06 Oct 2017
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OTTIMA POSIZIONE

POSIZIONE COMODA, VICINO ALLA STAZIONE E A 5 MIN. DAL CENTRO. PERSONALE GENTILE CAMERA PULITA

8/10
Excellent
Fabienne, 11 Sep 2017
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Einfaches Stadt-Hotel

Das Personal ist freundlich und hilfsbereit. Die Zimmer sind sauber und einfach. Das Hotel liegt ca. 3 Minuten zu Fuss vom Bahnhof. Vom Hotel aus, können alle Sehenswürdigkeiten zu Fuss erreicht werden. Check-In erfolgt in einem anderen Hotel welches gegenüber liegt. Das Frühstück ist sehr einfach, Croissant & kleine Sandwich.

10/10
Exceptional
Aguinaldo, 09 Sep 2017
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Quarto limpo e em boa localização.

10/10
Exceptional
Eren, 01 Sep 2017
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Checkin işlemi karşı binadaki otel esterden yapılıyor. Şirin kücük bir otel ortak mutfağı var.

10/10
Exceptional
Verified traveler, 14 May 2017
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Stanze ottime, personale professionale

Stanze molto pulite e ottime, il personale molto accogliente e simpatico, posiziona perfetta

8/10
Excellent
Bruno, 01 May 2017
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Hotel limpo e confortável,mas com recepção confusa

O check in é estranho, pois tem que ser feito em outro hotel, num edifício que é quase em frente. Os edifícios são estranhos, pois cada andar tem um hotel diferente. Ou seja, num mesmo edifício tem 4 ou mais hotéis. Sendo que a recepção desse, fica do outro lado da rua, num prédio de mesmo estilo. Mas tirando isso, e tirando a falta de educação dos comerciantes locais em querer ajudar, o hotel, depois que se entra pela porta, é totalmente diferente do que se tem do lado de fora! Muito bom. Quarto grande e confortável, com banheiros modernos.

8/10
Excellent
Josema, 04 Apr 2017
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B & B aceptable, bien situado y económico

B & B de cuatro habitaciones con baños, pequeña cocina y un office. El desayuno (si se reserva) es muy básico (café y bollería), el problema está en que lo dejan a primera hora y sino estas atento los huéspedes que no lo tienen reservado se encargan de ello.

8/10
Excellent
CHIH-HSIUNG, 08 Mar 2017
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沒人服務的旅店

櫃檯在另一個飯店,當下在門口是找不到人可以為你服務的,但是住宿方便樓下也有超市,除了沒有服務之外,按價位這其實是很好的考量住宿地點。

8/10
Excellent
alicia, 06 Mar 2017
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Muy bien situado. Limpio. Practico

Volveria a este hotel. Es un hotel pero con cocina. Muy practico. Esta limpio

8/10
Excellent
Romina, 14 Feb 2017
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Hotel cómodo y limpio

Excelente Florencia

8/10
Excellent
Verified traveler, 14 Feb 2017
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Ottimo B&B comodo ai luoghi d'interesse

Ottima posizione (vicinissimo alla stazione ferroviaria e ai principali luoghi di interesse), camera e bagno spaziosi, confortevoli e puliti.

10/10
Exceptional
Verified traveler, 12 Dec 2016
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Bel posto in centro per visitare Firenze

Camera stupendamente arredata e pulita. unico contro, solo per gusto personale ma niente di problematico è stata la vicinanza alla stazione dei pullman (può essere una cosa molto positiva per alcuni) ma uscire e trovare l'ammasso di gente non mi piaceva. Piccolo problemino con la disponibilità a un lettino per bimba di due anni: la prima notte non avevano la disponibilità e non abbiamo dormito molto perchè la bambina continuava a fare la trottola per il letto tutta la notte. mentre la seconda ci è stato fornito un lettino e si è risolto tutto alla grande. diciamo 4 stelle la prima notte e 5 la seconda...

8/10
Excellent
Jéssica, 16 Nov 2016
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Hotel limpo e confortável

Staff muito simpático, prestativo e atencioso. Hotel simples, tipo bed and breakfast, com quarto limpo e confortável.

4/10
Poor
Adriana, 29 Mar 2016
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Dormitorio

O quarto tinha odor de madeira velha

10/10
Exceptional
Lucia Estefania, 03 Mar 2016
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Great hotel

Excellent, just next to the main train station of Florence, easy to get everywhere. Super clean and really kind staff.

8/10
Excellent
Marcela, 11 Feb 2016
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Excelente localização

Boas instalações, excelente localização, próximo as principais atrações de Florença, comércio, restaurantes e à estação de trem.

8/10
Excellent
Verified traveler, 01 Feb 2016
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comodo e a buon prezzo

Posto molto comodo, vicino alla Stazione e al centro città. grazie ad Expedia (ci hanno detto che normalmente costa più di quanto abbiamo pagato noi (85 euro per due notti)) ottimo rapporto qualità/prezzo

8/10
Excellent
Enrico, 08 Jan 2016
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Padre al servizio della figlia

Ambiente familiare, molto pulito, camera sobria. Posizione centralissima

10/10
Exceptional
Vincenzo, 31 Dec 2015
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Ottimo

Ottima posizione e massima disponibilità.Quando sarò a Firenze per me è un punto fisso.Fortemente consigliato

10/10
Exceptional
Georgy, 19 Dec 2015
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Весьма прилично.

Их невозможно найти по вывескам или адресу. Нужно звонить, чтобы встречали у подъезда, что они охотно делают. По сути, это квартирный блок в жилом доме. Но большая комната, балкон с потрясающим видом на старый город, то есть центр. Отзывчивый персонал, всегда готов помочь. Из минусов - скудный завтрак по талонам в соседнем кафе.

8/10
Excellent
Verified traveler, 13 Dec 2015
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Da oggi tappa fissa per i miei viaggi a Firenze

Staff cordiale e disponibile. Posizione ottima con cartina della città per girare consegnata all'arrivo con spiegazione e consigli su cosa visitare.Camera con bagno privato bella, ordinata e pulita, aria condizionata inclusa, tv con Sky. Ottima e ricca la colazione al bar nell'angolo compresa nel prezzo.

8/10
Excellent
Arthur, 01 Dec 2015
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Super rapport qualité-prix

À moins de 5mn de la navette de l'aéroport et de la gare, et à moins de 10mn à pied des principaux sites touristiques de la ville, cet établissement est parfaitement bien situé. Le personnel est très accueillant, le petit déjeuner qui se prend dans un café juste à côté est complet et bon. Un plus, un supermarché juste à côté.

8/10
Excellent
simone, 01 Dec 2015
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A 50 metri dalla stazione

Camera molto carina aveva tutto:tv,sky,wifi e condizionatore ,bagno bellissimo molto moderno,letto molto comodo,forse i cuscini erano un pochino troppo bassi,ma tutto sommato siamo stati veramente bene.Lo consiglio

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