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Very happy with my stay clean and very friendly staff

Excellent very comfort stay

Staff so friendly special thanks to them. very close to Taskim Square highly recommended clean place.

Don’t be fooled

Don’t be fooled by the pictures nothing at all as the picture it’s a big lie hotel was filthy smells like old old smoke my son and daughter have allergies and it was very hard to them to stay that night they would not give us a refund so we left the property anyways they don’t have coffee and the service is bad and dirty and they were under construction and it’s not a safe environment for people

Fake pictures

The hotel is nothing as you expect in the pictures at all they were under construction the room smelled really bad old smoke couldn’t sleep my husband and daughter have allergies the rooms were dirty the customer service was not good. We complain to hotels.com and we couldn’t stay the rest of our nights .until now we have not received a refund for that reservation. I had to leave that hotel and book a new reservation at a different one

It was good stay, location very good, every thing near, price reasonable

We stayed in the family room for 3 people. Nothing was working in this room. Toilet was not working properly. Shower area was so dirty you would not want to shower. All drawers were missing handles. Two out of four lights were operational. Sink was very dirty. same with dishes, glasses, utensils. I travel three or four times a year. never had such a disastrous experience.

It is about a 7 - Work being done

Windows in the room 201 were not like the photo. Batteries missing from tv remote controls. Kitchenet counter old. 2 old AC units on balcony. Lots of construction material in halways/stair case. Bed was good, sheets/towels clean, hot water working.

Owner and employees are very nice, and try to please the customers. It is a small business. We had an issue with our hotel room, they moved us another hotel owned by the same person at no additional cost. My wife has a dust allergy, we asked owner if we can pay extra to the cleaning female so that she can clean the room the way we asked, owner offered us free service, I chose to pay female tip for her effort. I did not want to take advantage of the people kindness. The other hotel name was “wide suits”

The good: Great location, close to everything for people that like to walk and explore. The bad: They put up photos that did not match the room sizes. I had bought a larger tier room, but when I checked in, they gave me a small one. I had printed out my purchase on orbitz to show them the photos. First staff member I spoke with claimed it was orbitz's fault. Second staff member I spoke with the next day claimed the photo was of a room that they used to have years ago, but have since remodeled and it doesnt exist. The dishware and cups in the cupboards had dried food stuck to it and had to be washed; I don't think they used soap when they cleaned it. Aside from that, the staff was friendly. First time staying at a 3 star hotel, so a few things surprised me: -The "front desk" is a folding table. -They do not provide "do not disturb" placards to hang on your door. -The walls are very thin, can hear your neighboors sneeze. over all though it was cheap, so i wasn't too upset. It's the dishonesty about the room bookings that bothered me. If they had used photos that match the rooms they listed so that the room you check into matches the one you buy, I would have given much better rating because it was cheap- you get what you pay for.

Highly recommended place

We enjoyed our stay so much, the staff were very friendly and helpful and the room was very clean. I highly recommend this place for those looking for peaceful and comfortable stay with amazing receptionists.

My new fave hotel in Taksim

Frontdesk team is friendly; special mention to Hakan, Guzal, and Haziz, among others. Thank you for the room upgrade, as well as the complimentary water, coffee, tea, etc. The room was a bit small; but the beds were very comfortable. The hotel is located close to the Havabus in Taksim. Trivia: When I checked in, I had a very bad allergy attack. The frontdesk team didn't know about this. As soon as I entered my room, I overslept. When I requested Hakan for more water, it was given right away. I was prepared to pay for the multiple bottled water; but was told they were complimentary. This is very much appreciated! You only did not keep me hydrated; but you also saved me from walking outside/looking for an open grocery store with an unbearable allergy.

Excellent Staff

Overall good staff was very friendly and helpful. Specially Aziz

Taksim hotel

Lovely staff and good location

Taksim hotel

Ideal location Good spacious room

ideally located hotel close to taksim square

Good value

Great comparing to its price, we paid a low price and got a nice apartment in great location.

Love for luce suite

We have amazing nights in luce suite every things was awesome ❤️♥️

nice hotel😍

Great location near to everything and friendly smiling staff

Family Vacation in Turkey

The Hotel Manager, Sinan was very helpful as well as the Night Shift Manager, Aken. I stayed in a suite with my mother, sister and brother. Excellent daily service. They provided us with the complete cookware set to cook in the kitchen. They also provided valuable information on various attraction to visit in Istanbul. Good location within the walking distance to Taksim Square and the shops in Istiklal Street.

The stay was nice and the rooms are great. We were 6 persons but we had a suites for 8 people

The picture different from reality hotel so small the left only 2 people inside first night they give me different room not the one I paid for it when I went to manager I told him the room it’s different he said oh really I will give u different room but he spouses to pay me back the different for the room

The service is awesome very good staff Great location close to Taksim But definitely the photos are not even close to reality Very small rooms but not a problem if you out all the time

Good Customer service and receptionist specially the nightshift guy was really nice and helpful but I had problem with the TV and internet but overall good place for families.

simple, clean, excellent location, very nice owners and managers, very close parking

The owner, Sinan was extremely helpful and kind. Always was happy to assist with questions and concerns. His hospitality was superb! 10/10 for his incredible service

i have had a very bad time, bathroom was too dirty i will never recommend this hotel to anyone. its not look like the picture .

Worst

Manager was good but everything was bad.

Nice hotel in nice area, hotel staff was great and very helpful, next time when I come to Istanbul will stay in same hotel.

Nasty and dirty

Pictures aren't real, they cheated on us. old hotel, nasty bathroom and smoke smell was awful. we left this Sh*ty place after one night and they charged for 5 nights. they don't speak English and I wouldn't recommend it at All.

It’s a decent hotel, the location is great. Everything is close by.

No breakfast was served

I would recommend this property for peaceful stay

I have been here for 8 nights, staff are very well coming and cooperative, however every time you have to ask for room clean or other services but they resolve problem in minutes, very good location right in the centre of the taksim, easy access for busses Matro or istaklal street just few minutes away, room was very quit

Nice location and staff, did not like rooms

The staff are very helpful. Good area.

I didn't find what is writing on Expedia website.

The overall quality is bad, my room was not well arranged. I extend my stay for extra day. The cleaning staff are tirble and lies about their duties.

Not as expected

I chose to stay there for 27 nights. It is advertised with a kitchenette and the ability to cook. When I got there there is no longer the ability to cook in the room because the "Governor" took that priveldge away about a month before I arrived. There is still a sink and cabinets but I don't think that warrants it being called a kitchenette. And if it does, it should be clear you cannot cook there. Hotel staff did tell me I could cook in their kitchen though, which would be awkward and inconvenient, but it was nice they offered. After staying 3 nights I received a call from the front desk asking me to check out in 5 minutes. Totally surprised, I was told the "Governor" was shutting them down for a week due to a water leak of some type. They offered to put me up in another place and provide traveling to new new location. This was a nice offer, but I was there for a reason and did not have time to deal with this option and opted to check out early. They did agree to refund me the unused portion. When we got downstairs to check out there were several police officers there waiting for us to leave and we weren't allowed to stay on premises to search for another place to stay. I found this strange for a "water leak." The room itself was clean but wore down, it resembled the picture but it is in need of maintenance. It's not what I expected and would not stay again if I return to Istanbul. The staff at the front desk do speak English and are very nice and friendly.

Tidy and near Taksim Square.

We just came back from a two week stay at this hotel and we really felt at home considering we are a family with children. The location and the staff made us very comfortable there. I would not ask for more from them.

It was okay I enjoyed it and you will get more than what you paid for sure

Bad Service

It Was a Bad Stay On this hotel when We arrive they dont had electricity and its midnight they say its publick blackout but the other they dont have electrity again and we found out its hotel electricity problem and rhey lie to us its not good place i dont reccomend it to any one

Just a moderate type of hotel. Walking distance to Taksim square. Calm surroundings. Plenty of shops around including restaurants. Overall Good value for money. Few things that need attention; The Hotel lift is very very small. Toilet needs to be fixed. Wifi is useless,it's too slow. Except breakfast the hostel doesn't have facility to provide you other meals but there are plenty of restaurants in the vicinity serving variety of good food.

Very good experience, and good value for money

Nice place to stay, quit and very supported staff. Very supported and special thanks to the staff for coordinating my tours.

Great value hotel, friendly helpful staff

We arrived on New Years Eve when the snow was very heavy and it was freezing! I had only booked a single room with kitchenette, and was shown to a depressing small room resembling a cell block which didn't seem to have working central heating, or kitchenette. I immediately addressed this with the management and they told me they couldnt do anything due to being fully booked but that they would give me a room better than the one I'd booked for the next day when someone checked out. I survived the night in my cold room with the aircon set to maximum heat all night and they kept their word and moved me to a much nicer room, a bright and airy room on the 4th floor with working heating. I spent the next 3 nights in this room happily. Despite my first night, our stay here was very good and I would stay here again. The staff are so friendly and helpful, anything they can do to help, they do. We had trouble walking in the snow and they would come to help us down the street even, often, haha. This place is great value for money! very cute hotel, friendly staff, great breakfast spread each morning, good location. They just maybe need to fix that single room I was in first :-/

Best place

Great people

Nice hotel in the centre of Taksim

My experience was great, hotel was small, but nice.

Great location

Great location. ..close to taksim and congress center

close to taksim square.

hotel staff were very friendly and helpful,rooms not that big but clean.

Close to Taksim sequar

The hotel was very good till someone got into my room at 11:30 pm and he told me why you are in my room I told him it's not your Room it's my room after 10 min we found that the guy left at 10 am and the hotel management replaced his room with out inform the guy.

Super low cost but you get what you pay for

First the good: Great price. Young fellow on reception was very nice and helpful. Got an iron but no board so had to perform my creasings on a table which pulled stitches out my shirt. But....I checked in for 2 nights. Went for business meetings and returned last evening to walk into my room with new tenants all situated. Fortunately they were nice and understanding but I could have caught them en flagrato or asleep....My clothes and belongings had all been moved to another room without my notification. The new room was clean but had a fridge that decided to offer me some kind of clicking and knocking water torture at about 3am which meant me searching behind the back of it to switch it off.

Amazing Location in ISTABUL and very CLEAN!!!

The Best place to stay in Istanbul! I used to stay many Hotels in Istanbul and I like this one more. I like the Hospitality and amazing staff works at this Hotel. Owners of the Hotel Ferhat Kose and Soner Ozbey young, smart and successful guys and very much take care about each details during your stay. Location is perfect one near Taksim, new hotel, very clean rooms, breakfast is more than enough and I think difficult to find such wonderful place for that price. Thanks a lot for helping me to feel like home! I will come back very soon!

Very clean and nice people

It was very impressive hotel, price was as expected and very convenient. Clean place in central area. Close to all destinations in Taksim square. Help disk was very nice, the people there were very nice as well. I advice everyone to try this hotel.

Great location and attractive rooms

The location of Luce is fantastic -- so close to Taksim, but on a quiet side street. We loved the Turkish breakfast, which was included every morning. The staff was friendly and helpful. The room was comfortable, but they should include a chair. The wifi wasn't very strong, but that's been my experience in Turkey overall. I would stay here again.

Very nice hotel in excellent location.

Excellent staff and well run hotel. Location was very good to transport and food

Bestohlen wurden wir unser geld wurde geklaut aus dem zimmer ich konnte mit meiner zimmer karte 3 weiter zimmer bettreten von besitzer sollten wir die Kamera aufzeichnungen bekommen hat sich bis heute nicht gemeldet !!! Unsaubere zimme im bad ist alles verschimmelt grauenhaft nie wieder !!!

Alles Top

Fint hotell men dåligt med städning och nya handdukar. Fin service och bra bemötande.

konaklamayı satın alma saatimizden 2-3 saat sonta otele gitmemize rağmen oda olmadığı için başka bir yere yönlendirildik. Ayarlanan otelin buradaki görselle yakından uzaktan alakası yoktu. Geç saat olduğu ve alternatif bulamayacağımız için, 5 kişilik yatağın tıkıştırıldığı ve her yeri dökülen bir odada konaklamak zorunda bırakıldık.

Berbat ötesi

Hayatımda gittiğim en berbat oteldi. Her yer yatağın içi bile kıl doluydu. Duvarlarda böcekler geziyordu banyo kıl ve toz içindeydi. Duş başlığı kırık her yerden sular fışkırıyordu. Sadece 3 saat dayabildik çok üzgünüm..

Das ist das schlimmste Hotel den ich gesehen hab schmutzig Eingang Türe wahr Ofen und defekt tolete sehr schmutzig ich hab dort gar nicht übernachtet gleich raus ein andere Hotel (SEHR SCHLIM ) 😡😡😡 Bitte Lesen 😡😡😡

herkese tavsiye ederim

herşey güzeldi.güler yüzlü ve ilgili personel özellikle hüseyin beye teşekkürler.konumu mükemmel.sadece temizlik konusunda yetersizlik var ama düzeltilebilir

انا حجزت اربع ايّام ودفعة مبلغ كامل عن طريقة اونلاين ويوم سكنة الفندق ماقدرت أتم غير يوم واحد وطلعت غيرت الفندق انصحكم ما ينفع حق عوائل

Mann ist sehr zentral und für den Preis kann Mann wirklich nicht klagen. Bei mir ist Sauberkeit am wichtigsten und das war es.

Selim beye teşekkür ederiz.

Selim beyin ilgisinden çok memnun kaldık. Kendisine teşekkürlerimizi iletiyorum. Oda gayet genişti. Odadan çok memnun kaldık.

rezalet

Konaklamamı yaptım ve akşamında otele gittim ve odamı başkasına verdiklerini söylediler veni başka bir otele yönlendirdiler. Bana bu konu önceden bilgi verilmedi ve gece 11-12 gibi başka otele yürüyerek gönderdiler tavsiye etmiyorum.

Personnel à l écoute par contre la chambre ne correspondait pas aux photos domage sinon les chambres propres et lavées tous les jours, serviettes changées tous les jours rien à dire sur la propreté et le personnel.Place taksim à proximité on peut aller à pied.

Ein sehr gutes und günstiges Hotel, welches in der nähe vom Taksim Platz ist. Selbst verpflegungshotel

Établissement agréable et confortable,personnel très amaible. C'est une position idéal,à proximité de havas bus pour Taksim,

Cause of their miske about reservation, they gave us upgraded room. Room quality was so nice but drain in restromm doesn't work well. Except drain, It was good.

Resesyondaki beyfendi çok ilgiliydi bayan çok sert suratlı.Konumu çok güzeldi

Family vacation

The service was great, hotel standard poor.

Wonderful location to visit Taksim area.

Very good nice Place it was clean and Not loud Good beds

موقع ممتاز

الغرفه غير مريحه الموقع ممتاز السعر مرتفع

Nous avons passé un agréable séjour dans cet hôtel au calme près de la place taksim. Nous avons souvent séjourné sur Istanbul et vraiment nous recommandons cet hôtel pour le calme, la propreté, le personnel très sympathique et l’emplacement.

Pislik Suites de diyebiliriz.

Resimlerde görüp rezervasyon yaptığım oda yerine personel odası gibi pis ve minicik yerde uyumak zorunda kaldım.