Property was beautiful and location was convenient to everything.

The gentleman that checked us in was very nice. Facility was beautiful and very clean.

Clean, convenient, nice area of pigeon forge

Wonderful facility, close to everything

Nice area....

Nice & clean plus conveniently located.... :)

Nice property

It was an excellent stay. The patio and slide was great!

Waking distance to outlet malls, nice southern style restaurant across the street, lodge was very nice.

Excellent

Excellent stay -- great bed and shower -- would stay there again.

Great location and beautiful hotel

The lodge was beautiful, very friendly staff, kids had a blast in the pool, and the location was perfect right across from the outlets.

Loved the location and the staff were great!

Friendly staff and nice clean room for one night!

Very nice

This hotel is conveniently located within walking distance of so many restaurants and the Tanger Outlet Mall. The place was extremely clean with very friendly and helpful staff. Everything about the room appearance was inviting and comfortable. The room was a bit humid, but we were close to the pool and it was humid outside. Our room had a "balcony" but since we were on the 1st floor near the pool the "balcony" was kind of pointless. (My only complaint) The pool was very nice, the kids had a ball. Breakfast consisted of pastries, oatmeal and cereal which was disappointing but acceptable because of proximity to restaurants. The cost was a bit more than I usually spend, but well worth it, and will seriously consider a return visit if I find myself in the Pigeon Forge area again

Good location with nearby restaurants and shopping. Friendly staff and clean room. Will stay there again when visiting the area.

Clean and convenient

A couple of hot food items would be nice.

This hotel wax amazing. We will stsy here again.

The property is very conveniently located and the room, while not very large, was well appointed. The bed was comfortable, and the shower with an overhead shower head was relaxing. There were some nice touches: refrigerator, Keurig, closet space, etc. The only complaint I had was that the walls are a bit thin, and we had a rather young - and loud - set of neighbors. We were woken up a few times after midnight the second night. Not really the property owner's fault. Check in and check out were flawless. Overall, it was a good experience, and I would recommend the property, especially as it makes a great "base camp" for checking out some beautiful waterfalls and charming small towns nearby.

Perfect

Nice, clean and comfortable at an affordable price. Would recommend to friends and family! We will definitely be back.

Everything you could want

Extremely clean, beautifully appointed with a luxurious shower and upscale toiletries. Lovely outdoor space with water fun for kids. Ice cream within walking distance. What more could a weary traveler ask?!

Comfortable stay, great location - 10/10

We really enjoyed our stay here. We booked last minute for a quick overnight trip, and we would definently consider coming back to stay here again. The staff were very friendly at check-in, and they had complimentary cookies in the lobby that my children were more than happy to indulge in. Our room was very clean, quiet, and comfortable. Our room was facing the main road, but we really didn't have any issues with noise coming through. We were also able to enjoy the pool area, which was great for the kids. The slide was super fun for our older daughter, and splash pad was perfect for our toddler. The breakfast was mostly grab and go items, with muffins, cereal, and breakfast sandwiches making up the bulk of the offerings. However, it was enough for a quick meal and we're not huge breakfast eaters anyway. Another positive is that we were within easy walking distance of several very good restaurants, so we didn't have to go far for dinner.

The area the staff was great.

Best stay in Pigeon Forge

This place is perfect- so welcoming, clean, and has everything you need. Take the crosswalk to Tangier Outlets or right up the hill to the General Store and ice cream!

We loved the hardwood floors and how clean and updated the room and hotel was. The hotel location was great and the staff was friendly and kind. Overall the room was very cozy and we enjoyed our stay.

a good time

Our room was very nice and clean and roomy, lots of space the staff was very friendly could have had a better breakfast but overall love it

Nice clean and location is best

It was damp in room but clean.

The shower was great. Loved the decor of the hotel. Bed was fabulous

Comfortable beds friendly staff very clean

Very clean and convenient to shopping.

Nice!!

Very nice place. Everything was clean and very friendly staff. Really comfortable and quiet place to stay.

Our stay was nothing short of amazing. The staff was helpful and friendly. The room was exceptionally clean. The environment was cozy and comfortable to say the least. This was our first time staying at this hotel, and we will definitely be returning on our next trip.

Great hotel

We stayed for two night the room was very clean, all the staff was extremely nice. When passing them they always said hi and asked how we where doing. Will definitely stay here again!

Great place

Everything was great. The room was spacious, clean, & comfortable. We had a balcony with a view of the fire pits and the pool, so it felt like we were right out there with them. The staff was friendly and helpful. My only complaint is the metal steps to the pool slide. That's a bad idea in the hot sun. Bare feet on those make for a super hot step. My 4 year old fell on the steps because they were so hot she pulled her foot up as she stepped down. When she did she slid down and fell down on her tummy and slid back down the stairs. But we talked with the manager about it. She made a report and immediately had someone out there looking at the steps setting how they could improve that.

Family Friendly

Wonderful! Our little family loves this hotel. We’ve stayed multiple times since it opened and we always enjoy it. The pool and outdoor area is great for kids!

The beds a very comfortable. The room was very clean.

This is a great basic stay location. Easy to get to and well positioned for Sevierville and Gatlinburg. Pool heater broken. Breakfast is minimal. Otherwise really good stay.

Beds were a little too hard for us but everything else was excellent

Very nice!

Great location, clean, and friendly staff -- will definitely stay here again!

Clean, Friendly and Comfortable

Hotel was very clean and staff very kind and courteous. The only drawback (not the hotel's fault) is that traffic in front of the hotel is at a stand still on weekends and special events. There was a car show last weekend that brought about 5k extra people to the area. I would still stay again if I head up that way.

Good location

Great location

Very impressed with this hotel. The beds were very comfortable and clean. The shower was great. Perfect location. Walking distance to shopping, restaurants, and fun activities.

Smoky Mtn. Getaway

Check in was Fantastic! The rooms were super clean and comfortable.. Would definitely stay again.

Grateful for your hospitality

We had booked the wrong night through Expedia but they took our reservation anyways. We were elated! Everything was clean and neatly taken care and our beds were very comfortable. The walk in shower was nice as well. We stayed 2 extra nights as we were not sure when we booked our 1 night stay(on the wrong night)😜 if we would be happy? Well I would go back again as everyone was friendly and accommodating and for the rates in the area I felt they really gave us a bargain. I never expect a room away to be as comfortable as my own home but like my home everything was clean and comfortable. The history of the property was interesting as well but you can go and find out for yourself the rest of the story.

Front desk guy was not friendly when we checked in so late.

Loved the hard wood flooring through out, I feel it makes the rooms cleaner. The rustic decor was very cute. The furnishings were of very good quality and comfortable. The location was great. Definately would stay again.

Just ok

It was just ok. We stayed there the first weekend it was open and had a king room. Very nice. This time got a double Queen room and it was just ok. Showed some wear on walls and corners and the bathroom was so small it was uncomfortable to sit on the toilet with door closed.

Staff was friendly and very helpful. Very clean and well kept. We felt cozy and at home

I loved all the history that is document in the art work and pictures. The workout room could be upgraded with some newer equipment.

we love the out side fire pit

Wouldn't stay here again

It didn't feel very clean. There was a lot of noise above us late at night, which I guess can happen anywhere you stay. The bathroom was tiny. You have to maneuver yourself to get in the door. The service wasn't very friendly. We stayed here because we literally couldn't find anywhere else with openings. Now we know why they had availability when no one else did.

We enjoyed being able to walk across the street to Tanger Outlets. Also, right next door to Five Oaks Farm Kitchen was a big plus! Food & service is amazing.

I loved my stay, I will definitely consider this place for my next visit.

Very, very clean and great location

Convenient, quiet location

It was so close the Tanger Outlets and very convenient to other stores

Would have liked a better breakfast.

Only thing that i didn't like was our ice machine on the 3rd floor was out of ice our entire stay. We had to travel to the 2nd floor.

Very clean and well maintained. Comfortable beds and nice walk in shower.

Clean and up to date room.

Everything was good but the breakfast.

Clean and nice!

A good trip

It was a good stay and met all our expectations

It was an average stay I still have not received an email receipt

Overall well pleased.

Family stay

The room was damp and impossible to get a good temperature. The pool and fire pit is shut off at 10pm which is too early to me since it’s a good unwind after being out all night. WiFi was slow but this may be uncommon. The room was clean and furniture was in good shape. It is in a perfect location near awesome restaurants and activities. The pool was great for kids but not too good for adults. Service was good and breakfast was as well.

We enjoyed our stay!

Great pool and splash pad for the children. We will be staying there again in the future

Nice hotel

We loved the hotel but requested a balcony room and it was on the 1st floor in the back of the hotel. Was not impressed with that. Room was clean and convenient location.

GO STAY AT THE LODGE AT FIVE OAKS!

My wife and I loved The Lodge at Five Oaks! We are frequent visitors to the area and this is now our favorite new place. We have stayed at many, many hotels in Pigeon Forge and Gatlinburg but we both agreed the The Lodge at Five Oaks is our new favorite. Clean, well-maintained, friendly and helpful staff, great pool, great restaurant next door and the Ogle's General Store and Cruze Creamery just behind the hotel just make it even better! GO NOW!

Breakfast was lacking. Price overcharged carpet needs to go bed was comfy and room was very nice.

Great, clean, affordable.

Traveled with my 2 kids, 10 & 7. Convenient location for Soaky Mtn Waterpark. Location is surrounded with many food and shopping choices. Very comfortable room, LOVED the shower. Staff was very friendly.

Great as always!

Great lodge!!!

Great hotel. Very clean and comfortable with a mountain feel. Free parking which was great. Fresh smelling coffee smell when you walk in. I left an item in my room at check out. Got all the way home before i realized. Called them and they had pit it in holding. The front desk asked where they could send it to right away, no questions asked!! Will stay there again when back in Tennessee.

Very nice! Friendly staff and walking distance to several restaurants.

Very nice staff. were safe and convenient to testurant and other

Perfect place for a family getaway.

Hotel was fantastic, clean and staff was very friendly. Within walking distance to everything Pigeon Forge has to offer. Pool was clean and well kept, water was warm! My kids loved it.

Wonder place

This was a great place clean and comfortable. It wasn’t noisy check in was friendly. One of the best hotels I have stayed at. I would highly recommend this hotel and plan to book her again on my next stay in pigeon forge

Great staff

We purchased the room last minute and we arrived, there was an issue with our room. Staff was amazing, they upgraded our room within 5 minutes. Location is great as well

Clean and comfortable

It was a wonderful experience. Quite, Clean and comfortable and staff was very friendly and accommodating.. We will defiantly come back when we return to the Smokey’s later this year..

This hotel was very impressive. It was very clean! It had a rustic charm and the room was super comfortable! The shower was Amazing! The only thing that could have made this hotel any better would have been an indoor pool or other kid friendly amenities like a game room. Otherwise, absolutely NO complaints!!

It was a great location. Walking distance to shops and restaurants. Very clean and the desk clerks were very nice and informative.

Staff was very nice, room was clean and everything was just as it said it would be on the website! It wasn't warm enough when we were there so we didn't get to use the pool. But they have a great sitting area near the pool we used. I love the cozy sitting area inside with the double sided fireplace. We sat there and drank coffee in the mornings, it was great to wake up with me coffee and still feel right at home !!

Only thing i didn't like was the tv wouldn't work sometimes. Not alot of channels to watch.

The property was clean, but balcony room was disappointing. No privacy and it was small patio right by front entry and pool.

Need better breakfast options... The phone in the room did not work. Paid extra for a balcony but got first floor room with balcony basically in the parking lot... What's the point for that!!!

Friendly staff, clean establishment, cLean rooms and comfortable beds!

Loved the rooms. The wood accents. And the bathroom and shower was perfect

Very nice hotel and close to everything

Cleanliness Staff was nice and helpful. Covid-19 mandates followed

Clean property/nicely appointed. Great Value for the area

The most comfortable beds I’ve slept in at any hotel. Nice roomy tile shower with bench. Really nice.

close to everything we needed, did not need to travel alot to eat or shop. clean and friendly.

Fire pits, but only had apple cider out when we first arrived.

Met Our Expectations

Not disappointed Was expecting a stay in a 3 or 3.5 star facility for the price and that’s what we received. Location is excellent Would stay again as long as rooms are price competitive.

Clean room, excellent staff, great breakfast, great locstion

Great stay!

We absolutely love this hotel. The entire staff was so friendly and check in was a breeze. The room was clean and a great fit for our family of 4. If we are ever in the area again, we will hands down stay here again. Also... the restaurant next door is amazing!

The property was in excellent condition, it is small and quaint which I loved. A hot tub would have been a great addition.

Beautiful place.