Gorgeous property and great location. Loved this place, it will be our new go to when visiting Vancouver.

Great stay. Excellent service.

I liked the location and the staff.

Wonderful property. Staff consistently goes above and beyond!

The staff were genuinely pleasant and welcoming. The room was superb, the swimming pool long and beautiful, the lounge a lovely spot to decompress, the location close to great restaurants and arts venues. I think this is the best boutique hotel I have ever stayed at and can hardly wait to make a return visit.

Excellent personal service & positive attitude of staff, convenience of on site dining and bar, great location for downtown Vancouver activities. We will be back.

Location is great, close to the skytrain and otherwise easily walkable everywhere. Room was comfortable and clean and higher end, better than photos suggest.

Beautiful and charming. Lovely people working there make it extra special.

Outstanding service. Beautifully immaculate carpets

Solid property. Great staff.

It was a good stay. Worth money

Close to everything

Excellent property right in the center of everything in downtown. Staff was exceptionally nice and helpful. Suite was unique, very comfortable and had a nice view. We stayed for a few days and truly enjoyed ourselves. We will stay at this property again next time we are in Vancouver.

Really beautiful spot in Vancouver. Right on Robson Street, which is a great walk if you’re a tourist and want to explore the shops and local cuisine. Hotel staff were exceptional and the rooms were lovely and comfortable.

Love this hotel. They always treat you so well and it is within easy walking distance of everything (great food, shopping, entertainment, skytrain). Truly a little gem.

This was honestly one of the best hotels I’ve ever stayed at. The price was very reasonable, yet the room and overall experience were amazing. The staff were incredibly professional and kind. When I mentioned it was our anniversary, they even left chocolates in our room, which was such a thoughtful touch. Every single person we interacted with, even the staff at the hotel restaurant, was so friendly and welcoming. I was truly impressed. I’ll definitely stay here again and recommend it to everyone I know!

Fantastic stay

This is only the second time we’ve stayed here but it’s such a fantastic hotel. Great value and super close to everything. Parking is also convenient

Excellent staff. Good value. Wonderful shower. Intimate bar. Quick response to requests.

Everything is nearby the hotel. It is walkable

L’Hermitage is a gem of a small hotel. Great customer service, good location, and very tastefully designed. Having Cafe Medina downstairs is an added bonus!

Excellent find

We stayed here for 3 nights 4 days for a short get away trip. We’ve been staying here for past few trips. The hotel stuffs are all friendly and helpful. We feel like coming home. The rooms are roomy, comfortable, clean and great setting. The bathroom is also roomy and clean. We have Tesla and they offer for charging ports which is very convenient for us and it was a main reason to chose the hotel in begin with, but we ended up falling in love with what they offer.

Very clean and quiet. I like boutique hotels for the size and peace. Small quiet hotel.

The pool area had a wall fallen over with rusty nails protruding.

Very clean, comfy bed, friendly staff. Zero complaints! Would stay here again.

Great stay

nice place

Excellent

Great hotel. I enjoyed my stay. Comfortable bed, very quiet

Location is too busy

Vancouver

Beautiful Hotel located in the heart of Vancouver.... Staff went above to make our stay enjoyable.

This is a great hotel with friendly staff. Clean quiet and in a great location. Stayed two nights with an infant and would return on my next visit to Vancouver.

Excellent customer service, beautiful rooms, easy walking around downtown.

Very noisy place to stay. Air conditioner is very loud (we turned ours entirely off). You can hear all the toilets flushing and definitely hear all the room doors slamming shut constantly all night and early morning as they are not soft closing doors. Location good but so many other luxury hotels nearby (that we did try out) which are better. Dining is not recommended here- we went 4 times during our 7 night stay - best for cocktails only. Don’t have wine here as they serve red wine that has been opened for 3-4 days and therefore entirely oxidised as they don’t have vintec option to keep oxygen out of the bottles.

Great place to stay. One of my few top picks

Very well located, nice spacious rooms. The staff was very helpful and accommodating.

The staff at the property go out of their way to make the guests comfortable.

Very nice place

Excellent location. Comfortable and spacious room. Courteous and helpful staff.

lovely hotel

I love to stay at L'Hermitage-several times a year for work. They give you a less desirable room if you book though Hotels.com-even though they advertise on the site. I usually ask to move to a better room.I'm never offered an upgrade- as a regular visitor.The rooms are elegant,the breakfast is wonderful annd love the outdoor pool and hot tub all year round

Everything was perfect! Including the location. Cannot say enough about the experience. Highly recommend.

Excellence from check-in, to, check-out. The staff, room, and everything about the property is excellent. And, cannot forget about the LOCATION! Cannot recommend this property enough. We will return.

Beautiful property. We enjoyed the luxury of a well outfitted suite. The kitchen was well equipped and we loved having access to our own washer and dryer. The staff were friendly and helpful.

Hotel is downtown in a great spot. Rooms are very clean and staff very accommodating.

Everyone was extremely accommodating no matter the request. I have traveled all over the world and this one of the best hotel experiences.

Very welcoming and accommodating staff. The hotel in on a relatively quiet downtown street but a mere two blocks from city centre Skytrain station and very close to buses. Convenient to both Yaletown and Gaston restaurants.

The hotel was gorgeous! The room was adequately sized and the bath tub was to die for. Perfect hotel for exploring the area on foot and the spa was to die for

All the staffs were very professional, friendly and went extra miles to help me and my dog. Super clean, cozy, convenient. I would recommend to others for sure. Thank you very much

Great stay

It was great, excellent staff, very clean property.

This was a perfect location and beautiful suite. Having laundry and full suite was wonderful and they even provided laundry detergent. They went above and beyond to make sure we had an amazing experience!

Staff excellent. Rooms lovely. Restaurant great. A gem!

Everything was wonderful - the outstanding service made it that much more memorable. Will definitely stay here again.

Great location. Staff was awesome.

Great place!

lovely experience overall

Great as usual

Very pleased with my stay. The service was excellent, room was clean, spacious, and quiet.

Nice large comfortable room

The room was really nice and spacious. We appreciated the Nespresso machine in the kitchen.

The staff was so accommodating and welcoming, and the room was incredibly beautiful, spacious and luxurious.

The hotel is well very kept and clean, and the staff were outstanding. My only down concerns was that walking about (especially at night) there are scruffy homeless persons here and there, which raises security concerns. (Not the hotel's fault). We just jumped in a cab whenever we wanted to go somewhere (cheap, like $10 per ride) and had no problems . I would stay there again.

Amazing Hotel

One of the best hotels I have stayed at. I have been going back there for over 8 years.

Amazing Stay, clean and accomodating

Absolute exquisite stay. Pricier than others in the area but trust me it is 100% worth the money, the value you get is crazy for the cost. Lots and lots of free amenities upon request: they deliver ice, shaving cream, dental kits, slippers, etc, and they deliver it right to your door. They have umbrellas and bikes you can borrow, a “water of the day” station (so good). The service is amazing too, lots of great people, very accommodating and approachable. The room itself was extremely clean, even cleaner than my own home. It wasn’t super spacious, but there was plenty of room, and the humongous bathroom is more than worth the trade off for the reduced room space. and the housekeepers always did an amazing and thorough job, even folding my own clothes strewn about. The only compliant i had was probably the pillows. I’m a picky sleeper, so this may not apply to you, but it was far too firm, and I found my self beating the hell out of my pillow to make it more comfortable and angle my neck right. You might find it comfortable though, this was just my experience. I can’t understate how great this place was, and how deserving and representative they are of a 4-star hotel. Regardless of the price, I have no doubt in my mind that if I ever return to Vancouver, I’ll be booking my stay with l’Hermitage again.

Excellent and top tier service , property and staff.

Great hotel, location central. great staff very friendly and helpful. Pillows were bad way too big chunky and hard. Will stay again good value :)

Conveniently located in the heart of downtown. Close to everything needed!

Great place.

well situated in city centre. well maintained and clean pool area is not very nice as access was through gym and not easy and quite cold to walk outdoors to access pool.

Very clean and good value. Would come again when I go back to Vancouver.

Had breakfast then in room dinner. Food was FANTASTIC. Hotel staff lovely, nice venue. Very happy with stay.

A great hotel in a perfect location for exploring Vancouver.

We booked our stay at L’Hermitage because it was centrally located for our film reservations during the Vancouver Film Festival. It was also well located for the other popular sites in Vancouver like Granville Island and Stanley Park. There was also an endless selection of wonderful restaurants well within walking distance. Our room was clean, comfortable and very relaxing. Loved our bed and the separate tub and showers with endless hot water. The best part of our stay, however, was staff. Everyone was so very friendly, attentive and helpful. We will definitely look forward to staying there again next year!

Wonderful hotel

We love this hotel and stay here every time we go to Vancouver. The staff are so friendly and helpful, the rooms are great, and the location is perfect.

We had an excellent stay. The facility, amenities and location were exactly what we were looking for, and were as described beforehand. The staff, in particular, were outstanding. We found them to be, without exception, professional, helpful, competent, and friendly. We would highly recommend this hotel.

Loved this Hotel, we enjoyed the fireplace in our room, but especially, our favorite, was the way the staff treated us.

Excellent!

Just an Amazing place to live.

This is.my favorite hotel in Vancouver. The service is fantastic and the rooms are super clean and comfortable. I love the small pool. Great location - very walkable to many attractions. I will be back again and again.

Hospitality at its finest! The staff were all wonderful and the rooms were amazing. Best sleep I've had in a long time! And what a fun little lap pool and hot tub! My family were there every day of our stay.

I always love returning here. The property and location are great, but it is the thoughtful and genuine staff - the people who work here - that make L'Hermitage Hotel a truly wonderful place to stay for business or pleasure. Thank-you!

Great small hotel in downtown Vancouver. Really good facilities including outdoor heayed lap pool and hot tub. Within a short walking distance of airport skytrain station too.

Great location. Went to a concert at the Commodore that was a couple blocks away. Also close to Yaletown for dinner. Staff were extremely friendly and helpful.

Staff were so helpful and my room was very comfortable. I will definitely stay here again when in town on business.

Excellent staff. Very cool place to stay. Can’t wait to stay again

Great hotel in downtown Vancouver

Pleasant stay is a great hotel. Room was spacious and comfortable. Staff was very friendly and helpful. Would definitely stay here again if I come back to Vancouver.

We were in the middle of the week, wanted to be close to shopping center and it's 5 min walk to the mall. We wanted to make sure we have EV parking and they has plenty of parking with charger, which is one of the important reason I chose to stay here. The parking was $30 with all tax and I could leave the car until 4pm. We did go to the gym which was small but enough to what I need.

Great hotel. Very clean and the staff was very friendly, helpful, and efficient. The location was within walking distance of everything we wanted.

Last minute booking - such a great experience. Customer service was top notch, super friendly and responsive. Room was clean, incredibly quiet, bed very comfortable. Will definitely stay again when I have an event in the city to attend.

Lovely hotel close to all . We enjoyed our three day stay tremendously. Great breakfast place right next door and many other food options close by.

Excellent and helpful staff. Great location. Big soaking tub. Underground parking with in out privileges. Nice heated outdoor pool and hot tub. Good neighborhood.

Very nice rooms and great location

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The staff were specially nice at this hotel.

A nice quiet hotel in good walking distance to everything. With hotel prices having skyrocketed, expectations and ratings are subject to change. This hotel is tired and in need of serious updating. The walls and baseboards are chipped and carpets old and worn. Our balcony was very dirty.

This hotel far exceeded our expectations!! Staff is so beyond amazing!!! The hotel smells like a room full of flowers and sparkling clean everywhere ! Our suite was so spacious with a huge deck and again spotless !! Parking amazing! Restaurant was also wonderful and such a beautiful patio area! I would give tthis hotel and it’s amazing staff 20 stars if I could!! This is most definitely our new hotel when in Vancouver 💕

Great walking proximity to Rogers Arean and sports stadium.

All the stellar reviews are spot on. This is one of the nicest hotels we have ever stayed at. The lobby is shared by a residence section and the hotel section and they had fresh fruit and herb flavored water in the lobby each day. Every staff member we encountered was wonderfully friendly, and helpful. Shout out to Carole who checked us in to a fantastic room and sent up chocolates for my partner's Bday All staff at this place seemed happy to be in the hospitality industry - from front desk to housekeeping. We stayed in a 1bedroom with kitchen and showed it off to all the friends and family we visited during our week long stay. They were all equally impressed. Our room felt like home. We could envision living there (and would like to ). Lap pool was lovely as was the small steam room and jacuzzi. The restaurant looked warm and inviting, but we didn't get a chance to try it out as we ate our way through Vancouver and never had room left once we were back at the hotel. Front desk was able to make reservations for brunch for us at the super popular restaurant next door Medina. Room was super clean. Furnishings were well chosen, modern yet elegant, fairly neutral, warm and inviting. Bathroom had everything you need including L'Occitaine products, and water pressure was strong. Bed was super comfortable. The bedroom had a walk in closet and there was a washer and dryer which came in handy. This will be our go to property for future visits to Vancouver.

We liked everything!!!

I would have said our stay we average to good, but our car was badly damaged by their parking gate and I was surprised at their staffs lack of response. Be careful if you park in stall #98 because the gate will damage an open car door if your doors are open too far. This is what happened to us and would have completely pulled the door off our car had I not hit the button for the gate to stop it. Now we have a crumpled door that barely closes though. I told staff about it and her response was “oh my, that’s terrible” and asked for our room number saying she would talk to her manager. I honestly didn’t expect anything from the hotel initially as this seemed like a park at your own risk kind of deal, but after she took my room number and said she would speak with her manager I thought we’d at least Get an apology. Nope, no one followed up with us. Otherwise the stay was ok. Our room was Sub park for the price. Smaller than I expected and right off the elevator so the hallway traffic was pretty loud. Light bulbs were burnt out in the room when we arrived as well. The amenities were nice including the hot tub and pool but couldn’t really make up for the rest of our experience.

Excellent spot to call home while visiting: great service and amenities, all around.

Room very comfortable and quiet. Food was excellent. Staff is very professional and customer friendly.

Outstanding property and staff. On premises parking. L’orangerie restaurant was wonderful.