magnifying-glass.svgclose.svg
calender.png
10 May 2025
Saturday
calender.png
11 May 2025
Sunday
people.png
2 Adults - 0 Child
1 room
Loading...
Loading...
Loading...

Loading ... Please wait whilst we find you the best room offers.

Loading...
Loading...
Loading...

Hotel Description

When you stay at L'ermitage - Franschhoek Chateau & Villas in Franschhoek, you'll be on a lake, within a 5-minute drive of Huguenot Memorial Museum and Cape Floral Region Protected Areas. This family-friendly hotel is 1.1 mi (1.8 km) from Sénéchal-Senekal Art Gallery and 1.2 mi (1.9 km) from Franschhoek Town Hall. Make yourself at home in one of the 42 individually decorated guestrooms, featuring kitchenettes. Your Tempur-Pedic bed comes with premium bedding. Rooms have private furnished balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Franschhoek? This hotel has 915 square feet (85 square meters) of space consisting of conference space and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a cruise ship terminal shuttle.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Professional property host/manager

Pets not allowed

Check-in from: 2:00 PM
Check-in by: 9:00 PM
Minimum check-in age: 18
Check-out by: 11:00 AM

Cleaning and safety practices

  • Contactless check-in is available
  • Cashless transactions are available

Important information

You need to know
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in is available.
Special Instructions
Guests must transfer to the property via required shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a first aid kit
Minimal age
18
Optional fees
  • Airport shuttle fee: ZAR 850.00 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Xhosa

Afrikaans

English

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Concierge

Laundry

Entertainment

Smoking areas

Childcare

Business facilities

Banquet facilities

Transportation services

Other

Concierge services

Airport transportation (surcharge)

Conference space

Fireplace in lobby

Coffee/tea in common areas

Hiking/biking trails nearby

Laundry facilities

Television in common areas

Garden

Safe-deposit box at front desk

24-hour front desk

Porter/bellhop

Mountain biking nearby

Wedding services

Express check-in

Designated smoking areas

Area shuttle (surcharge)

Number of restaurants - 1

Conference space size (feet) - 915

Conference space size (meters) - 85

Number of meeting rooms - 1

Number of outdoor pools - 1

Cruise terminal shuttle (surcharge)

Ferry terminal shuttle (surcharge)

Shopping center shuttle (surcharge)

Free self parking

Free valet parking

Number of bars/lounges - 3

Number of coffee shops/cafes - 1

Terrace

Babysitting or childcare (surcharge)

Banquet hall

Wheelchair accessible – no

Hotel reviews

8.2
Excellent76 Verified Reviews
warning-sign.svg
Cleanliness8.6/10
Service8.2/10
Comfort8.6/10
Condition8.2/10
location8.0/10
Neighborhood8.6/10
Amenities7.6/10
8/10
Excellent
joanne, 29 Feb 2024
expedia-logo-v2.pngTraveller

The property is simply stunning. It’s so charming and the staff are wonderful. It’s a 20 min walk from the Main Street in Franschoek or a few pounds in an Uber. Don’t use the recommended car service from the hotel as it was 3 x more expensive than an Uber. Out toom eas lovely with a small kitchen are and separate dressing room and bathroom with both a huge bath and a separate shower. The buffet breakfast was lovely and the views even better!

10/10
Exceptional
Christopher, 26 Feb 2024
expedia-logo-v2.pngTraveller

I can't say enough how friendly and accommodating the staff were. We were a large party (9 people) and they arranged a last minute restaurant reservation and transport for us without any hesitation on a busy evening. Also, the location and the resort itself were breathtaking and their pictures don't do it justice. Will definitely be returning.

8/10
Excellent
Michelle, 24 Feb 2024
expedia-logo-v2.pngTraveller

We drove 6 hours to have a girls spoil weekend and when we arrived the WiFi and the hot water were not working. We didn’t have hot water until the next morning 9am.

2/10
Poor
JANINE, 06 Feb 2024
expedia-logo-v2.pngTraveller

Sold this room with zero electricity.

6/10
Fair
stuart, 03 Jan 2024
hotel-logo-v2.pngTraveller

Don't bother with breakfast

the accomodation was ok as always, but the breakfast was an absolute disgrace. Very poor service, being told we had to pay for hollandaise sauce as only buffet available, the food was cold, had to grab staff as they just left us, sat there for 20 mins before being attended to, dirty tables, cold coffee, asked 2 people for hp or tomato sauce, never got - very disappointed, we did this as a present for a wedding anniversary, and was left very underwhelmed. We have to consider if to book with you again, we have been a long term customer of yours and this time was totally let down, even though we paid more than twice as much as normal as high season. The restaurant was not busy, no glasses for orange juice, the juice was empty anyway but besides the point, the staff didn't have uniforms, apart from one guy, dirty t-shirts, most of the staff looked like they just woke up in last nights clothes. Very unprofessional. Very disappointed with the stay if we have to be honest. Your standards have really dropped in the last 12 months.

10/10
Exceptional
JONATHAN, 19 Dec 2023
hotel-logo-v2.pngTraveller

Oasis of calm in wine country…

Amazing little place slightly off the beaten track in Franschoek, but worth it. Had an beautiful villa with amazing staff who couldn’t have been more friendly… would recommend to everyone!

8/10
Excellent
Leslie, 18 Sep 2023
expedia-logo-v2.pngTraveller

The property is beautiful and room amazing. The town center and restaurants are an easy drive away. The only small negative was the light pollution in our room which faced the road. It would be better to take a lake view room. All in all a wonderful stay.

10/10
Exceptional
Allyson, 04 Jul 2023
hotel-logo-v2.pngTraveller

A perfect spot for a weekend away

I made a booking at this hotel for a weekend away with friends and it was fantastic. The room was spacious and well equipped with everything we needed. We chose to have breakfast included in the stay which was delicious and abundant. Tucked under the mountains, the villa's made us feel like we were in our own little French Village. The hotel is slightly outside of the main street of Franschhoek, so it helped that we had our own car for easy access in and out of town.

10/10
Exceptional
Stuart, 02 Mar 2022
hotel-logo-v2.pngTraveller

What a gem

Excellent property for a luxury get away

8/10
Excellent
Angela, 31 Jan 2022
hotel-logo-v2.pngTraveller

A hotel to use

We read very average reviews on this hotel but we’re pleAsantly surprised. Rooms were clean staff were friendly and breakfasts were fine

10/10
Exceptional
CHERYL, 15 Nov 2021
hotel-logo-v2.pngTraveller

WEEKEND AWAY

Our stay was amazing - Gavin and his staff were amazing all requests were attended to and nothing was too much trouble. Thank you

8/10
Excellent
Bhavesh, 19 Jun 2021
hotel-logo-v2.pngTraveller

Was good over all. Breakfast was disappointing. Service and staff all good and friendly

10/10
Exceptional
Charlene, 10 Apr 2021
hotel-logo-v2.pngTraveller

Amazing views and super friendly staff

This was one of the most amazing places we stayed at . The 360 degree views from our apartment were unbelievable and the staff were so friendly and helpful .. we didn’t feel like leaving at the end of our stay ! Would definitely return if we were I. Franschoek again .

8/10
Excellent
Verified traveler, 12 Mar 2021
expedia-logo-v2.pngTraveller

Beautiful villa with an amazing view of the lake and mountains. Very spacious and clean.

8/10
Excellent
Gareth, 18 Oct 2020
hotel-logo-v2.pngTraveller

Happy with stay.

Was advertised as a room with a bath and separate shower but there was only a shower. Not a huge disappointment but bot what was advertised.

6/10
Fair
Christa, 16 Mar 2020
hotel-logo-v2.pngTraveller

The furniture outside needs attention

8/10
Excellent
Larysa, 06 Mar 2020
hotel-logo-v2.pngTraveller

The villa was lovely, however couple of small issues - the light switches are electronic and incredibly bright, so disrupt your sleep. Phone to reception wasn’t working which was somewhat frustrating. The pool we were slightly disappointed with, it was small for the number of people staying on the estate so there was rarely any room.

8/10
Excellent
Pierre, 06 Feb 2020
hotel-logo-v2.pngTraveller

Quick Getaway

Nice rooms, clean and comfortable. Breakfast was great!

10/10
Exceptional
Thulane, 03 Dec 2019
hotel-logo-v2.pngTraveller

excellent

It was so amazing, the breakfast was great, the villa was amazing, the service great the stuff amazing

10/10
Exceptional
Tom, 20 Nov 2019
hotel-logo-v2.pngTraveller

Incredible

Incredible location. Beautiful rooms and exceptional service. The best hotel in Franschhoek

8/10
Excellent
Jacques, 14 Oct 2019
hotel-logo-v2.pngTraveller

Another enjoyable trip, a few things to address.

Always love L'Ermitage... but a few errors on the last trip. Booked water facing suite, but was told that it was overbooked and was put in a room with no view. Only one plug in the room worked. No waters or gowns in the room. Overall still an amazing place with very friendly staff and good vibe. Just needs some attention to detail.

10/10
Exceptional
Thiren, 13 May 2019
hotel-logo-v2.pngTraveller

Great Stay

Absolutely amazing. Great room, service and views

10/10
Exceptional
Verified traveler, 03 May 2019
hotel-logo-v2.pngTraveller

Hidden gem

The accommodation was beyond our expectations and the views were unbelievable. An easy walk into Franschhoek (less than 1 mile)

10/10
Exceptional
Maddalena, 26 Mar 2019
hotel-logo-v2.pngTraveller

Excellent

Excellent. We had two one bedroom flats as we were a group of three friends. Both the flats overlooked the lake and were wonderfully decorated. The staff were all welcoming and lovely and we thoroughly enjoyed our stay. The only issue is that the location is on the outskirts of the town and whilst we were told they have a shuttle it does not run on Sunday. They did organise a car and the driver gave us good tips on the area. Overall wonderful stay and would recommend.

4/10
Poor
Mai, 17 Apr 2017
expedia-logo-v2.pngTraveller

Unit no 29 needs a serious makeover

The issues I have is not with the staff but with your upkeep of unit no 29. The units are privately owned so the hotel manage the units for the owners. The one we stayed in smelled awful, like a sewerage. The bedroom smelled like a wet carpets. Mould skirting in the main bedroom. And last but not least we had ants in the main bedrooms bed the evening. It was an unpleasant stay and the hotel was notified upon my check in about the issues we had. Unfortunately we will not return.

10/10
Exceptional
Patrick, 07 Dec 2016
hotel-logo-v2.pngTraveller

Very impressed with villa,staff and positio

We were very happy no complaints

4/10
Poor
Verified traveler, 28 Mar 2016
hotel-logo-v2.pngTraveller

For the price you pay, the coffee is cheap, the coach was broken, the wifi was very weak, and for self catering there was not enough cutlery and crockery. It felt like you were getting low budget service.

2/10
Poor
Debbie, 25 Feb 2016
hotel-logo-v2.pngTraveller

Disgusting and very disappointed.

We did not get the accommodation that we paid for and was put into a room with torn linen a big whole in the lounge wall (that was being repaired), no slippers, no gown, no splash pool, no batteries in the remote, curtains came off the curtain hooks and the front door would not lock. (Was promised that maintenance would repair the door that evening, but was never done. We had to put a chair in front of the door to keep it close) We reported all the problems to reception and was told that they where fully book and could not assist us. We were moved to a slightly better room only the following evening at 19h00, but this was still not the room we paid for. I have asked for a refund for the weekend and have still had no communication from your company or the Hotel.

10/10
Exceptional
David, 08 Dec 2015
hotel-logo-v2.pngTraveller

Great stop off for visiting wine country

We booked this hotel as a slight stab in the dark when visiting wine country. The hotel was great, massive room with a huge bed, living area, kitchen and bathroom. Stunning views from the balcony. The staff were brilliant, helped us book somewhere for dinner, organised taxis at a moments notice and were generally very friendly. Would definitely stay here again if I returned to Franschhoek.

8/10
Excellent
Michael, 24 Nov 2015
hotel-logo-v2.pngTraveller

No room at the inn.

Hotel was double booked so first night we were upgraded to a suite complete with kitchen and dining room. Then came the bad news... No space for us on the second night. A nearby B&B was arranged for us together with a profuse apology. Hopefully this was a one off.

10/10
Exceptional
Verified traveler, 07 Apr 2015
expedia-logo-v2.pngTraveller

Hotel beautiful

Room was outstanding, hotel in beautiful location. Staff very friendly and helpful. Loved everything about this hotel - a real gem!

10/10
Exceptional
Verified traveler, 04 Mar 2015
hotel-logo-v2.pngTraveller

great

wonderful

8/10
Excellent
Terry, 03 Jan 2015
hotel-logo-v2.pngTraveller

Beautiful villas

Unfortunately when we arrived the 3 bed villa was not available as booked - hotel gave us a 1 & 2 bed villa - the 1 bed had poor water pressure & fridge didn't work. Food in restuarant was excellent.

6/10
Fair
Andre, 30 Dec 2014
hotel-logo-v2.pngTraveller

Disappointing stay

The situation and the accommodation are superb, but that is where it stops. Firstly we had to change rooms shortly after arrival because the air conditioning and the Television were not functioning. The second room had a functioning TV and we thought the air conditioning was working which proved not to be the case. However having moved once already we decided to stay put. The room is beautiful and the view of the mountain is superb, but the hotel management has not kept pace with basic maintenance like towel rails falling off the wall, poorly equipped kitchenette ( no cork screw or wash up liquid, dish cloth, curtains falling off rails etc.) Breakfast is far from 4 * quality. The staff are poorly trained and the table settings inadequate ( no serviettes, no side plates, no glasses etc.) The buffet breakfast is very basic ( eg. tinned fruit instead of fresh seasonal fruit).The front desk was highly apologetic regarding all the faults and told us that the hotel is under new ownership who are obviously unaware of the condition of the property and the way it is mismanaged. This is extremely poor value for money and we hope that the new owners will do something about it.

2/10
Poor
Verified traveler, 02 Dec 2014
hotel-logo-v2.pngTraveller

Avoid if you can.

I am in the process of logging a complaint and requesting a refund.

10/10
Exceptional
Verified traveler, 24 Oct 2014
hotel-logo-v2.pngTraveller

Beautiful!

great place, beautiful part of the world. Happy and eager service staff.

10/10
Exceptional
JourneyTime, 21 Oct 2014
hotel-logo-v2.pngTraveller

Roses everywhere!

Located in a beautiful part of the world. Everywhere you go there are roses; as you turn a corner there are flowers. Rooms are tastful modern European. Gorgeous with out being over the top.

6/10
Fair
carol, 15 Mar 2013
hotel-logo-v2.pngTraveller

Very, very disappointing! We stayed at this hotel in 2010 and were very impressed but it does seem that they have now "lost the plot". We were not given the accommodation we had booked until we were really insistent, and they tried to fob us off with a self-catering apartment rather than the luxury hotel room we had booked 5 months previously; there was no restaurant open due to a "staff function"; the room clearly had not had a deep clean for some time; animal excrement lay on the grass near the pool throughout our 3-day stay; lounger cushions were stained and ripped; the final straw was being kept awake for hours on a windy night due to a broken guttering banging in the wind against the wall of the bedroom. Had I not made payment in full in advance, I would certainly not have been paying for that night! We never had the private plunge pool stated on the booking, nor were there robes and slippers in the room. Will not return to this hotel or recommend it to others.

6/10
Fair
Verified traveler, 11 Apr 2012
hotel-logo-v2.pngTraveller

Good if there's not a wedding

A nice hotel with great facilities but don't expect service if there is a wedding there. No glasses for drinks, food poor with Inedible beef. not told we were the only people in entire restaurant. No bar staff following meal, we had to go and find someone. Rooms are great and the spa is brilliant, experienced and friendly. A great shame the hotel didn't hire extra staff so it's normal guests got what they paid for.

6/10
Fair
Verified traveler, 31 Oct 2011
expedia-logo-v2.pngTraveller

quite formal but luxurious

Quite a formal hotel. We stayed in one of the villas - and overall quite dark - not bright and light. Great bedrooms, plenty of room in the whole villa and good facilities. We were disappointed that the advertised deli was closed and the we had to be told twice where the swimming pool was - we had walked past it at least 10 times, but didn't recognise the dirty water feature with a fountain as a swimming pool! It wasn't like any swimming pool we had ever seen before. we were staying in October so not peak season. The Spa treatments were good. We didn't realise that breakfast was included in our deal, so wasted money and effort going out for breakfast or cooking in our villa. Didn't eat in the restaurant - much too formal to take children to.

10/10
Exceptional
Thomas, 09 Jan 2011
hotel-logo-v2.pngTraveller

SA Wine Country Break

THis hotel provides a 10/10 service. The rooms are beautiful, the location is stunning, their food is sumptious and the the staff are polite and friendly without being intrusive.

10/10
Exceptional
Amanda, 12 Jan 2025
hotel-logo-v2.pngTraveller

Fantastiskt vackert ställe med grym service och trevlig personal. Frukosten är superfin. Har bara gott att säga om detta ställe.

10/10
Exceptional
Isam, 05 Dec 2024
hotel-logo-v2.pngTraveller

Excellent

Wonderful stay. Very nice apartment with beautiful view. The staff very friendly and helpful.

10/10
Exceptional
Mats, 26 Dec 2022
hotel-logo-v2.pngTraveller

Gorgeous place in all meanings!

Absolutely beautiful place surrounded by mindblowing nature with mauntains, pond with fishes, and vineyards. The hotel is sophisticated, seclude and peaceful. Extremely spacious room and bathroom with two basins, shower cabin and bath tub. Big space, high cellings and a lot of lights! The personnel is kind, attentive and extremely helpful. Gavin, the hotel manager, is exceptional, highly professional and the absolute treasure. He surrounds the guests with the five star hotel care and shares great recommendations on making the days in Franschhoek remarkable. We had a wonderful time thanks to Gavin and will definitely return with the rest of family. The breakfast is beautiful ( quick in service, attentive, with possibility to choose both a la carte and from open buffet), with the possibility to be seated indoors and outdoors on the garden and lakeshore. Special thanks for the breakfast service to Fakazile who turn the breakfast into a joy and Yugine!

8/10
Excellent
Verified traveler, 21 Apr 2022
hotel-logo-v2.pngTraveller

Schönes Hotel etwas ausserhalb vom Zentrum. Grosszügiges Zimmer und Aufenthaltsraum. Restaurant nicht geöffnet, daher musste man ins Dorfzentrum, welches gerade noch zu Fuss erreichbar ist. Frühstück sehr reichhaltig. Dusche am Morgen wegen Stromausfall nur kalt.

8/10
Excellent
Verified traveler, 09 Jan 2019
hotel-logo-v2.pngTraveller

Hotel de Bom Custo-Benefício

O quarto do hotel é excelente!! Café da manhã com bastante opções!!

8/10
Excellent
Verified traveler, 07 Jan 2018
expedia-logo-v2.pngTraveller

Mooie ligging, lekker ontbijt, ruime kamers.

Geweldig! Luxe, mooie ligging uitstekende service. Enige wat tegenviel was zwembad wat klein was en niet goed onderhouden.

6/10
Fair
Verified traveler, 22 Nov 2016
expedia-logo-v2.pngTraveller

Ehemals schönes chateau, leider heruntergekommen

Wir hatten über expedia 2 identische zimmer gebucht, aber nur eines hatte den gewünschten seeblick, erst nach 1 std diskussion bekamen wir das gewünschte zimmer, weil amgeblch alles ausgebucht war, was aber nich der falll war! Schlechter servce, keine handtücher, einfaches, "abgestandenes" früstück, keine tür zur toilette! Bäder und böden nicht sauber, usw, schade um die tolle lage!! :(

This page has been refreshed for the best prices.
promotion

You could be seeing lower prices

Register or Login and save with our member prices

CRYPTO-FRIENDLY BOOKINGS

Your money’s good here.

Pay with CREDIT CARD
Pay with Binance Pay
Pay with Crypto.com Pay
Pay with Wechat Pay
Pay with AVA
Pay with BTC
Pay with ETH
Pay with USDT (Solana)
Pay with BNB

We pride ourselves on being the leading crypto-native travel platform. Pay for your travel anywhere in the world seamlessly using 100+ cryptocurrencies or traditional payments.