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28 Jan 2025
Tuesday
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29 Jan 2025
Wednesday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at La Quinta Inn & Suites by Wyndham Richmond - Kings Dominion in Doswell, you'll be in the entertainment district, within a 5-minute drive of Kings Dominion and Meadow Event Park. This hotel is 5 mi (8 km) from North Anna Battlefield Park and 7.9 mi (12.7 km) from Ashland/Hanover Visitor's Center. Make yourself at home in one of the 72 guestrooms featuring microwaves and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

Professional property host/manager

Masks are compulsory at the property for guests without full COVID-19 vaccination

Pets allowed

Pet max weight (per pet) in kg is 34

Pet max weight (per pet) in lb is 75

Only dogs and cats are allowed

Maximum number of pets per room 2

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: anytime
Minimum check-in age: 21
Check-out by: 11:00 AM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Contactless check-in is available
  • Contactless check-out is available
  • Essential workers only - NO

Important information

You need to know
  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Masks are required in public areas for unvaccinated guests.
  • Contactless check-in and contactless check-out are available.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
  • Masks are required at the property for guests without COVID-19 vaccination
Minimal age
21
Optional fees
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Gym

Entertainment

Smoking areas

Business facilities

Transportation services

Accessible facilities

Other

Elevator

Hiking/biking trails nearby

Laundry facilities

Free breakfast

24-hour front desk

Business center

Express check-out

Designated smoking areas

Free wired internet

Wheelchair accessible path of travel

Wheelchair accessible parking

Free area shuttle

Number of indoor pools - 1

Free self parking

Free long-term parking

Free RV, bus, truck parking

Vending machine

Uncovered parking

Uncovered parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible van parking

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible fitness center

Visual alarms in hallways

Handrails in stairways

Well-lit path to entrance

Stair-free path to entrance

Hotel reviews

5.8
Poor1000 Verified Reviews
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Cleanliness5.6/10
Service6.6/10
Comfort6.4/10
Condition5.2/10
2/10
Poor
Joe, 20 Oct 2024
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Horrible experience

Absolutely the worst, dirtiest, unkept hotel we have ever stayed at. Nobody ever at the front desk. Constantly having to wait for someone. We were given room 301 first. As soon as we opened up the door to the room we could tell immediately that the beds were not made and the room was not cleaned. Then they gave us room 327. There was no smoke detector on the wall. Just wires coming out of the wall. There was used soap still in the bathroom in the soap dish for the shower. The bed sheets were ripped. Furniture and doors were damaged. There was part of the wall that had been repaired but not painted with spackle not even sanded and painted over. At breakfast they ran out of mix for the waffles and we were told there was no more. The eggs were cold. There was no sausage or bacon. In general the hotels in disrepair and filthy. I went to check out. I explained all of this to the person checking me out. He then advised me that my payment was declined and he wanted another form of payment. I showed him where it was paid a week ago and had already come out of my credit card. So he tried to charge me twice, lying to me, telling me that my card was declined. Are you immediately used that same card to get gas with no issues. Nowhere near worth the money paid. Very dissatisfied.

2/10
Poor
Barbara, 13 Oct 2024
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Very Very dirty. Dust on lamps, headbands. Tables sticky. Tub dirty, blood on bathroom floor carpet not vacuumed refrigerator dirty and the TV isn't working. I wouldn't stay bere again.

6/10
Fair
Sarah, 12 Oct 2024
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Overall the hotel is clean. The room we were in was not as clean as one would expect. There were sticky spots on the floor and what I hope is spilled coffee splashed on the wall near the couch. The beds are rock hard and not very comfortable.

4/10
Poor
Ronald, 11 Oct 2024
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I’ve stayed at this hotel many times, but this was the worst. The room was dirty, a fly was flying around me all night and the pool looked terrible when I walked by it. The bed seemed like it was 6 inches thick but it was placed on a metal platform and if you moved you could hear the twang of the metal. There are other options in the area.

10/10
Exceptional
Zachary, 08 Oct 2024
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Staff was very nice and knew what they were doing. Very helpful!

2/10
Poor
Luke, 07 Oct 2024
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This property needs a lot of improvement. Our key card stopped working after the first night. The lady on duty at night was so nice but was there working all by herself. Doing all the work. She had to refill towels, work the front desk. Poor thing!

4/10
Poor
Jason, 07 Oct 2024
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Wear hazmat suit.

Dirtiest hotel I’ve ever stayed in. The hotel clerk was extremely friendly and kind, but ended up showing us three rooms before one of them had a working door lock and no trash in it.

2/10
Poor
Verified traveler, 05 Oct 2024
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Do Not Stay Here!

The room had a very strong smell of mildew. Stains on sheets. No washcloths and only 2 towels in a double king room. Large 2 inch gap under door. When asked for more towels, staff stated there were none. Electric outlets will not keep anything plugged in. Plugs just fall out. Hallway carpet is very dirty and the hallway smells very musty.

6/10
Fair
Linda, 02 Oct 2024
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Staff was very friendly and helpful. Bed was. comfortable and room was clean enough. However, we were near the pool and the room smelled overwhelmingly of chlorine. The floor was tiled, no carpets. The chair in the room was filthy. Extremely few dining options in area. Except for a Mexican restaurant, one would have had to drive another six miles for a restaurant.

4/10
Poor
Chris, 27 Sep 2024
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The bathroom door was damaged, no washcloths, breakfast I wouldn’t feed to animals

2/10
Poor
Britney, 24 Sep 2024
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Eas dirty and outdated

2/10
Poor
Victor, 22 Sep 2024
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We didn’t stay. Hotel was overbooked so we had to be relocated to a hotel that was well below the minimum standard. Dead insects, no tv, no breakfast, and no water pressure in the shower. Never again will we book with La Quinta or any other hotel the parent company owns. POOR

2/10
Poor
Michael, 22 Sep 2024
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Not Happy

We booked a Suite but they gave it away. They offered 2 rooms instead. Walking to the room the floor looked horrible, huge bad stains everywhere. Our room was no better. Floors half swept, dried “something” in the desk drawer. Pull out couch looks like it was 100 years old with rips in it. No light bulb in a floor lamp, which was the only light source in the part of the room. We were on 3rd floor and you could open the window with No guard… someone could fall out!

6/10
Fair
Christopher, 19 Sep 2024
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Apparently the hotel is getting a full room renovation starting in October. We were there during the off season so our experience may not be indicative of what it is like when the amusement park is fully operational but I believe it was not what I expected from a LaQuinta.

6/10
Fair
Christopher, 16 Sep 2024
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Mediocre, at best

We arrived around 5:30; they hadn't finished cleaning our room. The suite was spacious, but dated, and smelled musty. The carpets were kind of gross to walk on in bare feet, although the condition of the suite itself was relatively clean. The complimentary soaps were tiny, and they neglected to throw away the used soap (found them in the tub on the soap shelf) from the previous guest. The included breakfast was underwhelming. Apparently they ran out of coffee before we arrived. That didn't bother me, as I don't drink coffee. They had a waffle maker, which produced decent waffles. They had some powdered eggs and turkey sausage as well. The eggs and sausage were depleted, yet no one came to replenish them while my family was in the breakfast area (:30-40 or so, probably.) There seemed to be a total of two or three workers, including the manager, present and working while we were there. This was not my favorite hotel, even in this price range. It was very mediocre.

2/10
Poor
Michael, 15 Sep 2024
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Horrible

2/10
Poor
Christopher, 12 Sep 2024
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The Room was disgusting, huge stains on the pillows, on the couch and on the carpets. Really poor conditions.. Think Animal House

4/10
Poor
Verified traveler, 11 Sep 2024
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Free breakfast??

Great price for a hotel that accommodated my family and with breakfast included. However, upon arrival, the lobby area reeked of mildew, room were not very clean and appeared dingy, breakfast was a nightmare due to the amount of guest and lack of food. Breakfast was the worst part because it was like competing vultures, looking for scraps of food and waiting over half an hour for simple things like eggs and meat to come out, not to mention that the food was released stagnated. Once the food came, everyone was racing to it and fighting for it. So someone would get eggs and then I had to wait another 20 minutes or so to fight again for sausage. No breads, bagels yogurt, oatmeal or fruit to eat as a alternative option. Lines for food were long and it felt intense due to guest competing for a meal. My family of five wasn’t able to get any food to eat. We ended up leaving and going to Waffle House for breakfast.

2/10
Poor
Karlee, 08 Sep 2024
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The room was honestly uncomfortable and disgusting… outdated.

2/10
Poor
Patrick, 07 Sep 2024
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Absolutely most disgusting dirty hotel! Do not stay here!

10/10
Exceptional
Harry J, 05 Sep 2024
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Great bed

8/10
Excellent
Jackie, 04 Sep 2024
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HALLWAY AND CARPET WAS NOT CLEANED, NEEDED VACCUMING AND SWEPT. BREAKFAST WAS DELICIOUS. COMMODE IN BATHROOM WAS NOT CLEANED AT THE BOTTOM

2/10
Poor
Brandy, 04 Sep 2024
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Pictures of clean reel and other photos make me so happy. Double or nothing I hope that someone would get back to me. Hall ways were s0 FILTHY AND BED WERE HORRIBLE WITH SPRINGS COMING THROUGH BOX SPRINGS.

6/10
Fair
Leslie, 02 Sep 2024
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Not as clean or updated as other La Quintas. Really like the registration staff for check in. She went all out by offering to help with bags.

8/10
Excellent
Amy, 01 Sep 2024
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Decent hotel

Overall the hotel is fine. Beds comfortable as are pillows. Pretty sure our room was not vacuumed or that the vacuum doesn’t pick up small particles. Room was damp which was not the best. Suggestions: closet have bagged extra blankets & 2 pillows. In room coffee pots be updated & have fresh coffee available 24/7.

10/10
Exceptional
Sandra, 31 Aug 2024
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Was ok

4/10
Poor
Verified traveler, 27 Aug 2024
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While the staff was great, upon arrival we realized the hot tub was no longer working and we decided not to use the pool because there was a dead frog floating in it. The room looked unfinished and dirt was swept under the sink.

2/10
Poor
omkhaled, 26 Aug 2024
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Two times i get a room when i go upstairs the room will be dirty, the beds looked made but the sheets not changed. Terrible experience

8/10
Excellent
Karen, 25 Aug 2024
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The desk people were awesome and personable. Quick service.

2/10
Poor
Adrienne, 23 Aug 2024
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Don’t waste your money

6/10
Fair
Satwinderjit, 17 Aug 2024
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Room was fairly clean and staff was accommodating. Breakfast was really good.

2/10
Poor
Angelique, 16 Aug 2024
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A nightmare of a hotel do not go here

It was a movie nightmare. We were greeted with a man with a pitbull in front of the lobby. Once we checked in, the room was stink, dark and hot, the a/c was not left on. The elevator was creeking and unstable. The lobby reaked of chlorine. The pool was unusable and looked disgusting. We were celebrating a 16th birthday, which was a nightmare. There was a man in the hallway in his underware walking with his laundry. This place is nothing like its photos. I canceled the room and the remaining days and drove for an hour to Home2 suites. I have never in my traveling years ever experienced something so disgusting.

6/10
Fair
Trisha, 13 Aug 2024
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It seems that cleaning and maintenance are not being done. The floor was sticky, the bed had a folded blanket under the sheets, the bed was lumpy, and the bathroom was dirty. The pool and public men's bathroom were out of service. I had stayed here years before and it was great.

2/10
Poor
Mary, 11 Aug 2024
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Hot

The ac flooded the floor. They come in unplugged it. Told us to leave it off till maintenance could come. No one come and we spent the night with no ac.

10/10
Exceptional
Rose, 11 Aug 2024
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Affordable family stay

Great family hotel comfortable, spacious, its an older hotel, no frills but comfortable.

10/10
Exceptional
Verified traveler, 09 Aug 2024
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Right across the street from kings dominion

4/10
Poor
lisa, 06 Aug 2024
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Unclean

Hotel staff was nice and accomendating. My roim was not cleaned. He immediately got me another room. Unfortuately the tube was unclean. The hotel had a smell, and the pool was not heated. Will not recommend and will not stay again.

2/10
Poor
Verified traveler, 04 Aug 2024
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No housekeeping

Our family stayed for 4 days and there was no housekeeping at all. We needed towels and emptied trash cans. But no one came to clean the room and stock up supplies, shampoo, soap, etc.The room was dusty and the floor wasn't mopped. The menu for breakfast was the same every day and there was no juice or water. Only coffe and milk for drink. There were 2 men at the front desk who were not professional nor polite. There was an argument between the front desk man and a customer when I lined up for checking in. The customer who wanted to buy 4 candy bars got upset and left because the front desk man kept changing the prices. Later that day, My husband asked him to get a bed sheet and he said $10. My husband didn't want to pay $10 so he left and told me about it. While he was talking to me, the front desk man got a bed sheet and gave it to my husband and said it was a joke. So frustrating! The pool was not clean and you would feel it has lots of chemicals in there. My kids and other kids played in the pool complained that their eyes hurt. When we checked out, there was a lady at the front desk along with the same front desk man. I didn't want to talk to him so I went to the lady to check out. She was nice and polite while the man wasn't still.

2/10
Poor
Marc, 04 Aug 2024
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Limited towels and noisy liked was convient to kings dominion

10/10
Exceptional
Christian, 04 Aug 2024
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the place is in a very convenient spot

4/10
Poor
Paula, 04 Aug 2024
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The fridge was turned off and defrosted and smelled rotten. The toilet didn’t flush. The main lamp in the room was burnt out. Previous people’s trash and used coffee cups still in the room. Ice bucket did not have bag for it. Hair in the tub. This hotel is not quiet at any hour including 2 am and stinks of weed.

2/10
Poor
Christine, 03 Aug 2024
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Beware is not like the pictures

Looks nothing like pictures. It is a different hotel. 3rs floor reeked of pot. And people smoking in their room. If you plan on using the sleeper sofa bring an air mattress. Couch springs are all broken and can not be slept on. Food all over the carpets and sheets had stains and dog pee. We got new sheets and made our own beds. Mold in shower, floor and celing in bathroom. We had a morning visitor. a large cockroach in tub. I should have took pictures. Tvs are so dark you can not watch then. We tried to lighten but contols were locked. If you want breakfast get there by 7 30 or everything will be gone. Furniture is so old and stained. This worst than staying at motel 6. Do not use pool ot is thick with algae. Does not workout room or office. They say they are un renovations. Always in renovations. 3 stayed 3 times and got different room all the same. That was our last time. Get a hotel away from kings dominion this.one will be a big mistake. We stayed 3 time and.my review has not changed

6/10
Fair
Sara, 03 Aug 2024
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The assistant manager is a nightmare she is so rude and has zero customer service skills,she rolls her eyes a lot and overall not a nice person. The manager is very friendly he genuinely cares about his guests. The rest of the staff were ok but the manager was the best. The 3rd floor halls smelled so good. Our room smelled good as well. Our air conditioner leaked in the floor and our refrigerator didn’t work but they brought a new refrigerator up as soon as I reported. The maintenance guy was at my room waiting for me when I reported the air conditioner leak very quick response to any issues. I would recommend this hotel and avoid the assistant manager if you have an issue go to the Main manager.

2/10
Poor
Christine, 03 Aug 2024
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Bates motel

Looks nothing like pictures. It is a different hotel. 3rs floor reeked of pot. And people smoking in their room. If you plan on using the sleeper sofa bring an air mattress. Couch springs are all broken and can not be slept on. Food all over the carpets and sheets had stains and dog pee. We got new sheets and made our own beds. Mold in shower, floor and celing in bathroom. We had a morning visitor. a large cockroach in tub. I should have took pictures. Tvs are so dark you can not watch then. We tried to lighten but contols were locked. If you want breakfast get there by 7 30 or everything will be gone. Furniture is so old and stained. This worst than staying at motel 6. Do not use pool ot is thick with algae. Does not workout room or office. They say they are un renovations. Always in renovations. 3 stayed 3 times and got different room all the same. That was our last time. Get a hotel away from kings dominion this.one will be a big mistake.

2/10
Poor
Christine, 03 Aug 2024
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Do not stay here

Lots of mold in bathrooms walls floor and celing. Floors not vacuumed. Pictures online are not the pictures of actual hotel. No gym or business center. They say they are under construction . They are not. pool is thick with algae. No breakfast left at 8 am. Cockroachs in tub. Person at desk you can see hates her job and is very rude. All the furniture in the rooms atleast 20 years old so dirty and stained. The sofa bed can not be used all the springs are broken and really gross. if you are planning on usng the sofa bed as a bed. Please bring a blow up mattress. This is worse than a motel 6. These people should be ashamed. I tried this motel a couple of times to see if it would get better. They know they can get reservations because of king dominion. Dont stay there find something farther out.

10/10
Exceptional
Tiffany, 02 Aug 2024
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First off the staff is excellent! Everyone was friendly and helpful!! The room was nice exactly what was expected for the price!! Bathroom nice .clean. The indoor pool was a little cold but didn't stop the kids from playing. Breakfast was very good and beautiful presentation!! Thank you for making our overnight stay exceptional!! Definitely recommend and will return.

8/10
Excellent
Amy, 02 Aug 2024
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Perfect location for KD trip

Friendly staff. We had 2 king beds, 1 was broken at the foot of the bed. It wasn’t a huge deal as a child slept there but I did report it to the manager so we wouldn’t be blamed/charged & it could be repaired for next visitor. The selection of items in the canteen are slim but 7-eleven is next door. I’m am early riser & although coffee machine was in the room I like to get it from the lobby. Unfortunately it was not any available at 5am however the front desk lady did make a pot. I would suggest having it fresh & ready by 4:30am for early rise guest. Breakfast was your usual complementary breakfast at any hotel, except I’ve never liked the eggs. I always thought they were frozen and heated to some Extent this was definitely not the case the gentleman that made the eggs they were fresh and I believe the best I’ve ever had at a complementary breakfast. The Complementary shampoo, conditioner, and lotion could definitely use an upgrade. It was decent but that’s one thing that brings me back to a hotel. The other door pool was ice cold but that didn’t stop the kids from loving it. It was strange the room itself was hot like an indoor pool area is but the water had zero warmth.

6/10
Fair
Janika, 01 Aug 2024
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Door keys didn’t work. First room was hideous. Pull out sheets were dirty and clearly had not been changed recently. Stains on the pull out cushions. It was so bad that we booked a second room so no one had to sleep on the pull out bed. Second room was much better. I couldn’t believe that we were even given the first room. Pool was closed. Staff was very friendly and kind though.

4/10
Poor
Steve, 31 Jul 2024
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Not clean

Overall the condition was about what I expected for the price you pay. While I didn’t expect much from the rooms, I expect it to at least be cleaned after each guest. The beds weren’t made in the first room I was given so they gave me a different room. The bathroom in the 2nd room was not clean. There was shampoo scum from the previous guest on the walls as well as poop on the side of the toilet bowl. I couldn’t wait to leave. The only positives were at least they had a decent breakfast that was included and how close it was located to Kings Dominion.

2/10
Poor
Rachel, 30 Jul 2024
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I typed a review it was long and exposes them its deleted not re typing the whole story avoid this place and expedia at all costs terrible

2/10
Poor
Ruth, 30 Jul 2024
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The carpet was sticky. Used clorox wipes on surfaces and there was make up on the fridge and something nasty on the bathroom counter. Door lock failed the first night and the night auditor let me in with a key. Room was not cleaned or made up the next day.

6/10
Fair
Melissa, 30 Jul 2024
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Had no room services during my stay. My bathroom sink was backed up during my entire stay which i complained to the front desk and never got fix. My room key kept shutting off and finally the young who worked the front desk didnt understand English enough to understand my complaints. The air didn't work as well. I had to let the manager know my complaints at checkout so that they can fix all the problems before they rent the room out again.

2/10
Poor
Theresa, 29 Jul 2024
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The keys wouldn’t & didn’t work needed a machine to open it due to master wouldn’t open the door. Our room was absolutely disgusting, hair everywhere in the bathroom urine on the toilet hinges, dead bugs, trash & grimy floors, spilled water wiped it up and napkin was black with grime.. I didn’t dear to put my feet on the floor. Coffee pot had old coffee bag in it, the fridge was dirty. Nasty stains on the couch cushion, bathroom door had a hole in it & would shut. Toilet wouldn’t flush. In hall observation ice machine out of order too! Ask to speak to the manager & was told 3 times when they be in still no manager a 9:30 knock on the door to bring a key finally.. why? I wouldn’t use already trying to sleep. Morning observations the breakfast area, ( as I refused to eat there due to the way they cleaned their facility) a machines leaking fluids on bath towels on the floor in front of it. A manager finally on duty he didn’t want to speak to me about any of the issues just gave me an email address room needs maintenance desperately. I didn’t dare to go in the pool either… this place was very run down & no up keep … another visitor said her room had no AC nor did her tv works I wasn’t offered a clean room so I demanded they clean it well that was a skipped process also I demanded to have bed remade & asked for a broom to at least sweep the nasty floor., & kept my shoes on-my feet. Horridly experience! Demanding a full refund! Gross negligence.

6/10
Fair
Jaketia, 29 Jul 2024
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The staff was excellent and accomadating to your needs. The check in process went smoothly. Breakfast had a decent variety of options I did not like the pool area did not appear clean and some areas of the hotel needed updates and repairs.

2/10
Poor
Ashley, 27 Jul 2024
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After being assigned two different rooms and both rooms/property being disgusting we requested a refund and stayed at the hotel next to this location. Very dissatisfied with the facility itself. Front desk associate was friendly but had a line every time I had to come back due to room condition and could have used help.

10/10
Exceptional
Jorge, 27 Jul 2024
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Convenient place to stay.

8/10
Excellent
Amanthia, 25 Jul 2024
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It was a pleasant stay I would just update the pics of the pool because it was nothing like it's pictured. Which is why I booked in the first place. OtHer than that the beds were comfy and the breakfast was pretty good

2/10
Poor
Haley, 24 Jul 2024
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Do not stay here

The hotel smelled terrible, especially the elevator and our floor (3rd). The sheets/blankets were damp on our arrival. The breakfast area was less than clean and option were very limited. There were two of the smallest unmatched towels for 3 people and the bar of soap was a sliver.

2/10
Poor
SYLVIA, 24 Jul 2024
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Property was filthy. Ants running rampant along the air conditioning. Floors in the room as well as tops of furniture was sticky. Apparently no one even cleaned the room before renting it to the next party. Pool area was disgusting. Water was so dirty you couldn’t see the sides of the pool. Pool chairs were dirty and ripped. I had to leave and pay for another hotel property.

4/10
Poor
Christopher, 24 Jul 2024
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Below average

Arrived at 330 for check in. Waited 10 minutes at desk while no one was there. When someone entered she said “give me a minute I’ll be right back”. Five minutes later she came back. Everything else other than the very uncomfortable beds and less than half full shampoos was ok.

10/10
Exceptional
RAFIK, 23 Jul 2024
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Friendly staff

2/10
Poor
Tammy, 23 Jul 2024
expedia-logo-v2.pngTraveller

Never would stay here again not even for free. Stinks smells like weed marijuana in hallways. Dirty. Breakfast was horrible eggs were like water and everything was cold. Pool had so much bleach made your eyes waters before getting in the pool. Dogs barking across hall. Microwave didn’t work and they didn’t switch rooms or bring us another like they said when checking out I was basically told oh well.

6/10
Fair
jennifer, 22 Jul 2024
expedia-logo-v2.pngTraveller

The pool is not what is pictured. There’s no gym as mentioned. The keys wouldn’t work to the rooms. Then when given another key that key wouldn’t work to the outdoor doors to get back in the hotel. They said breakfast was from 7-9 but it’s really 7-8:15 after 8:15 you get whatever is left. The people are friendly and the staff did try to make up for where the trip fell short. Overall the stay was ok it could have been a lot better though

6/10
Fair
Montana, 22 Jul 2024
expedia-logo-v2.pngTraveller

When we showed up lastnight to check in the lady at the front desk was very nice and helpful. When we went into our room we noticed it wasn’t the cleanest(beds as in the sheets, tub, floor, and there wasn’t enough towels for the 6 people I booked the room for). We made due and did not complain because it was a lot better then the other places we stayed at. This morning we got up early as breakfast only goes from 7-9 so we arrived at 8. There was nothing stocked and my child also received expired milk. When approaching the lady working (Lillian) she was very rude and disrespectful. She most definitely could not keep up things as she was on her phone the whole time we was in there. If it wasn’t in her hand then she had an ear piece in her ear. It was one of the worst breakfast experiences we have had. We also could not get juice out and everyone kept telling her and all she could say is they are full so it’s working well come to find out they had the machine turned off. After turning it back on she turned it off another time and would not let anyone have a drink. We was highly upset with the service we received. When I walked up to the front desk to ask for extra towels I had to stand there for several minutes before she would even come see what I needed.

2/10
Poor
Amber, 21 Jul 2024
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Staff was very rude this morning and room wasnt clean

2/10
Poor
Christopher, 21 Jul 2024
expedia-logo-v2.pngTraveller

This place was the nastiest hotel I hace ever seeing. I would like to get a refund. We couldn’t stay in the room.

4/10
Poor
Laura, 21 Jul 2024
expedia-logo-v2.pngTraveller

I stayed at the same place 6 or 7 years ago. Everything was fine. Property is now rundown. Shower was dirty and had remnants of soap in the soap dish. TV was difficult to turn on but I finally was able to get it on. Then I couldn’t shut it off. Ended up sleeping with it on with volume down! The curtains were ripped. Had to use a clothes hanger to clip then closed. ( I was on the first floor facing the parking lot and couldn’t leave them open. I certainly won’t be staying there again!

10/10
Exceptional
jose, 20 Jul 2024
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Ok

Overall ok hotel needs improvement...and the most important thing is cleaning...room seems to be clean to fast

2/10
Poor
Francesko, 20 Jul 2024
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Terrible place

The hotel is dirty and run down. We booked a room with 2 queens and a sofa bed. The sofa bed was broken and absolutely filthy. Breakfast ends at 9am but when we got down at 8:30 am they were already tearing breakfast down and refused to give us more cereal or anything really. Absolute worst stay.

2/10
Poor
Vajannise, 20 Jul 2024
expedia-logo-v2.pngTraveller

Location was great and close to amusement park but the hotel was dirty. My room was dirty and hallway.

6/10
Fair
Brian, 17 Jul 2024
expedia-logo-v2.pngTraveller

Carpet was dirty Ac was great Pull out sofa bed could have been way better It was basically broken Breakfast was decent

6/10
Fair
William L, 17 Jul 2024
expedia-logo-v2.pngTraveller

This hote had a lot of problems. Upon entering, I noticed the automatic doors didn’t shut properly, obviously needing repairs. The elevator was creaky, slow, and felt unsafe as it didn’t feel very secure. When we got to the hallway, I noticed lots of areas on the walls were missing siding, and/or had parts of siding hanging loosely off of the wall. Inside our room, the bathroom door didn’t lock, and the TV didn’t work. For the last two conditions, we requested a different room at the front desk, and this is when things went more positively. The girl at the front desk was very helpful and very gracious, and offered us a different room with a working TV and locking bathroom door, which we really appreciated. The factors I know LaQuinta cannot have helped were some noisy neighbors in other rooms, when we heard some repeated banging, which I believe were doors being closed late at night. Also, (again, not LaQuinta’s fault) the nearest restaurant (Burger King) was extremely dirty, very poorly run, and didn’t have fries when we went there in the evening (a little after 7:00), which seems impossible for a burger place to not have. Overall, staff was wonderful, but the facility needs a LOT of work.

8/10
Excellent
Kenny, 17 Jul 2024
expedia-logo-v2.pngTraveller

Everything was as I expected but we were really disappointed that the pool was closed throughout our entire stay. The employees that we spoke with were all friendly and we had a great stay while visiting Kings Dominion.

6/10
Fair
stephanie, 15 Jul 2024
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Disappointed

Took almost 2 hours to check in. This was past the check in time. I understand that places are short staffed but staff could have been friendlier. An apology can go a long way.

2/10
Poor
Rachel, 15 Jul 2024
expedia-logo-v2.pngTraveller

Expedia is lying that is not even the correct pool! And they refuse to give refunds. Cockroaches and filthy hotel. Breakfast machines broke and unusable!

4/10
Poor
Jay, 15 Jul 2024
hotel-logo-v2.pngTraveller

Terrible experience

The stay was not good at all. The only good part of the trip was the ladies at the front desk. They were very professional even though the maintenance team was terrible. After we got to the room it was not cleaned so we had to clean it since they couldn't find the maintenance team at all. I will never stay at this hotel ever again.

2/10
Poor
William, 14 Jul 2024
expedia-logo-v2.pngTraveller

The property was not like it showed on the website, very misleading with a terrible smell , my 8 year old was bitten by bed bugs , walking up to the property trash bags on the ground and a man sitting on the trash can , pull out sofas were old and had a smell , this was the worst hotel out of my 55 years I stayed, it’s very unacceptable

6/10
Fair
Chris, 14 Jul 2024
hotel-logo-v2.pngTraveller

Door looked as if it had been kicked in, One of the beds had multiple broken springs making it very uncomfortable. Shampoo and conditioner less than half full. Friendly staff

2/10
Poor
Cynthia, 14 Jul 2024
expedia-logo-v2.pngTraveller

The rooms were dirty. The sheets and bed were very dirty. The bed had blood stains on it. The lock was broken. We were unable to get a key for our room. House keeping left a dirty wash rag in the room and they did not put wash rags in the room. We had to change our own sheets. There was mold in the bathroom. My grandchildren were traumatized when they saw the blood. Someone tried to enter our room with the master key while we were sleeping. There was no smoke detector in our room. We had to leave and go home. And it was not only us, it was other guest also. When we went to the front desk it was a guest screaming at the desk clerk telling her he wanted a refund because his room was so dirty also. He left also. This was a horrible experience. I will never stay at this hotel again.

2/10
Poor
Cherita, 14 Jul 2024
expedia-logo-v2.pngTraveller

This property is nothing like the booking review, nasty, rooms furniture is terrible dirty they placed me in a room smelled just like mildew, I wouldn’t recommend this hotel to anyone, staff was ok

4/10
Poor
Kathlene, 12 Jul 2024
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It was fine for a one night stop. Would not stay for longer. At 10:30 pm, there was persistent knocking on the door saying front desk and door was unlocked and opened.

10/10
Exceptional
Tracey, 12 Jul 2024
expedia-logo-v2.pngTraveller

Staff were great , my room was very comfortable.. Breakfast was great.

6/10
Fair
Craig, 11 Jul 2024
expedia-logo-v2.pngTraveller

The indoor pool was shut down and in need of repair...this was not listed on the website. The hallway and elevator had a repugnat odor. The room had pool towels to use instead of bath towels. There were tiles cracked in the bathroom and there was hair stuck to the bathtub and shower wall like it hadn't been wiped down in months. The front staff were very polite and accommodating.

4/10
Poor
Ben, 08 Jul 2024
expedia-logo-v2.pngTraveller

It was very noisy late into the night - yelling and pounding. Bad enough that I was contemplating calling the police. The one bedspread appeared soiled & the hallways looked kind of gross. At breakfast, they only had 1 person struggling to keep up with restocking everything and she really was trying but it was obviously way too much for 1 person to handle. The yards around the hotel were littered with trash.

6/10
Fair
Caleb, 08 Jul 2024
expedia-logo-v2.pngTraveller

The price for the room we stayed in was excellent. The base price before taxes and fees was only $78 and we stayed in a king suite. The beds were comfy and everything in the room seemed clean. However, there’s was hardly ever anyone at the front desk and the one staff member we met although incredibly sweet seemed to be trying to keep up with everything. My kids wanted to swim and we did but the pool didn’t seem very clean. The water was cloudy and the area around the pool was messy. The breakfast was limited especially the hot breakfast available and one staff member was running it all so things emptied quickly and you had to wait for refills. The ice machine on our floor and the one above was broken. And the next morning the female bathroom next to the pool area not working.

2/10
Poor
Derek, 07 Jul 2024
expedia-logo-v2.pngTraveller

Property is very Dirty, Mold in the Rooms, Bathroom, all you smell is wet, damp mold & mildew in the air...Trash & Furniture all around the dumpster area! Very gross!

2/10
Poor
Michael, 07 Jul 2024
hotel-logo-v2.pngTraveller

Stay away from this particular hotel.

I asked severeral times for a roll away bed, the staff never brought it. The breakfast that was included ran out of food by 8:15. Which I feel shouldn't have happened as it says breakfast is served until 9:00. I'd recommend staying at either of the other two neighboring hotels.

2/10
Poor
Lonna, 07 Jul 2024
hotel-logo-v2.pngTraveller

Nasty & Broken

The pool was drained and we were not notified ( 4 kids not happy ). Our 1st room the locks on the door wouldn’t let us in. The front desk staff had to come up and they had issues getting in the room also, once we were able to get in the room it was dirty and sticky, the pull out couch was ripped and did not pull out, the bathroom door didn’t lock and you couldn’t use it anyway as the toilet seat was hanging off. I went downstairs to ask for another room. There was not one available to fit all of us so we had to get two one parent in each room with two children. Those rooms were just as bad if not worse! The bed in one of the rooms was completely broken. I slept with towels as my sheets because the bed looked like it had been slept in. In the morning we went down for breakfast and shocker everything down there was broken too the juice dispenser didn’t even work. We left obviously. The only good thing there was Lillian, the woman from the front staff who checked us in and helped us through our one night journey.

4/10
Poor
eugenio, 07 Jul 2024
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Rooms are dirty and run down

2/10
Poor
Sharhonda, 06 Jul 2024
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Pool was unable to use smelled like a fish market, water was dirty

4/10
Poor
Carl, 05 Jul 2024
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Good staff.

We stayed there because we stayed there this time last year and it seemed like a great stay. However, the room that we get this year was not clean at all. Still had trash in the room. Stains all over the sheets and mouse poop on the pull-out bed. Not to mention breakfast. The next day the orange juice machine was out of order. However, the staff was very friendly.

2/10
Poor
Ben, 05 Jul 2024
expedia-logo-v2.pngTraveller

This property was hands down the filthiest hotel I have ever stayed in. I reserved a suite with two queens and a king bed. (Family of 4). No units like that were actually available. I was given two rooms adjacent to each other instead. The first smelled of mold so badly I would not use it. The he second of the two was absolutely filthy. There was visible dirt and food on the carpet. Used wash towels in the bathroom. Pubic hair and urine on the toilet seat. When I spoke to the front desk they excused it with “we have new cleaners”. She gave us two more rooms to switch into. They were marginally cleaner. On of the rooms being notably cleaner than the other 3 rooms. In the morning the breakfast was underwhelming. The orange juice dispenser did not work at all and the only options for food was the waffle maker. I would have asked for a refund but I had more driving and didn’t feel like dealing with the woman at the desk that was very cold and inhospitable. The entire property smelled like cigarettes and was unkept. The parking lot is small and not layed out on a fashion that makes any kind of sense The room was cheap and that the only consolation I can find.

8/10
Excellent
Brittany, 05 Jul 2024
expedia-logo-v2.pngTraveller

I like that it has a snack bar,and a pool

6/10
Fair
Montague, 04 Jul 2024
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Convenient but needs an upgrade

The photos that I viewed online were different than the room. The photos had carpeted floors but once I got into the room there were hardwood floors that I hate. I chose this hotel because the one I wanted had hardwood floors. Change the pics on hotels.com. The couch was extremely old, sunken in and my door lock was very old , door didn’t close properly. The pool area was dirty , dead bugs in the pool, window was open. Like many hotels, an upgrade and re-tooling are needed, then you can raise the prices a little to pay for upgrades.

10/10
Exceptional
Korrie, 02 Jul 2024
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Family loved this spot clean comfortable and close to the park will stay again

4/10
Poor
Jeremy, 02 Jul 2024
expedia-logo-v2.pngTraveller

When we checked in they obviously had not cleaned our room besides making the beds. The furniture was dusty and worn out. There were stains on the carpets, carpets were not vacuumed, toe nail clippings on the floor, and body hair in the shower. The hotel store was basically empty, and the swimming pool was being "refilled". When we complained the staff did clean another room for us and we moved it the new room. The new one was clean and we just ignored the cigarette smell even though it is a smoke free hotel. The staff were nice but this place needs a full overhaul.

2/10
Poor
Sarina, 30 Jun 2024
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Point blank period don’t stay here the worse the dirtiest the smelliest

4/10
Poor
helen, 30 Jun 2024
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We have stayed at this hotel numerous times it has gone down hill quite a bit. Our shoes stuck to the bathroom floor which had a big crack in the tile and grout was missing . There was hair in the bathtub and the mattresses were horrible . The carpet was disgusting!!! The waffle iron and toaster would not work in the morning . Staff were friendly and amazonf but the property is in disrepair .

8/10
Excellent
Sarah, 30 Jun 2024
expedia-logo-v2.pngTraveller

Room was nice. Comforable beds and pillow, great pillows, bathroom could have been updated ... sink cracked no blowdryer, no items in shop to buy

6/10
Fair
Verified traveler, 30 Jun 2024
hotel-logo-v2.pngTraveller

Where’s the housekeepers

Ripped blankets. There 4 nights ,no housekeeping Floor in room was dirty.

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