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22 Jun 2025
Sunday
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23 Jun 2025
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2 Adults - 0 Child
1 room

Kuna Hotel
9.2

Wonderful

36 Guest reviews

9.2
Wonderful
36 Verified Reviews
Read all reviews
Cleanliness9.8/10
Service9.8/10
Comfort9.2/10
Condition9.6/10
Neighborhood9.2/10
Amenities9.0/10

Av. de las Américas 10-93 y Luis Corder, Cuenca, Ecuador. See map

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
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Hotel Description

With a stay at Kuna Hotel in Cuenca, you'll be within a 5-minute drive of Church of Santo Domingo and San Blas Park. This hotel is 1.1 mi (1.8 km) from Calderon Park and 1.2 mi (1.9 km) from New Cathedral of Cuenca. Make yourself at home in one of the 20 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Hotel policies

No alcohol allowed onsite

Professional property host/manager

Onsite COVID-19 testing (PCR) is available

Onsite COVID-19 testing (Antigen) is available

Property does not require health documentation at check-in

Pets allowed

Check-in from: 2:00 PM
Check-in by: 12:00 PM
Minimum check-in age: 18
Check-out by: 12:00 PM

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

You need to know
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Alcohol is not permitted at this property.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Minimal age
18
Optional fees
  • Airport shuttle fee: USD 4 per vehicle (roundtrip)
  • Pet fee: USD 10 per pet, per night
  • Rollaway bed fee: USD 29 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Entertainment

Smoking areas

Business facilities

Transportation services

Accessible facilities

Other

Hair salon

ATM/banking

Concierge services

Airport transportation (surcharge)

Laundry facilities

Garden

Free breakfast

Safe-deposit box at front desk

Free newspapers in lobby

24-hour front desk

Business center

Express check-in

Designated smoking areas

Wheelchair accessible path of travel

Wheelchair accessible parking

Area shuttle (surcharge)

Number of restaurants - 1

Number of meeting rooms - 1

Snack bar/deli

Bicycle rentals on site

Free self parking

Number of bars/lounges - 1

Number of coffee shops/cafes - 1

Reception hall

Food and water bowls

Hotel reviews

9.2
Wonderful36 Verified Reviews
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Cleanliness9.8/10
Service9.8/10
Comfort9.2/10
Condition9.6/10
Neighborhood9.2/10
Amenities9.0/10
6/10
Fair
Vanessa, 02 Mar 2025
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I didn’t like the room, it is not like photos but the service was good and the breakfast too

10/10
Exceptional
Mariuxi, 05 Aug 2024
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Staff are service excellent

10/10
Exceptional
Hubert, 03 Aug 2024
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I was wondering about the services before visiting this place, but I ended up enjoying. All staff was so professional and ready to help me.

4/10
Poor
Santiago Rafael Mantilla, 13 Feb 2024
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LOS DESAYUNOS SON DE PRIMERA (VE PRONTO O TE PEDIRÁN QUE DESOCUPES LA MESA), LAS HABITACIONES SON SUPER LIMPIAS, LA UBICACION DEL HOTEL ESTA JUNTO A UNA CARRETERA POR DONDE PASAN LOS VEHICULOS Y MOTOS TODA LA NOCHE, MUY RUIDOSO, NO RECOMENDABLE SI LA BULLA TE MOLESTA,

10/10
Exceptional
TRuly, 17 Nov 2020
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Great Hotel, friendly staff and clean

Greta hotel, friendly staff, clean, and secure, location is just few minutes from city center. Will definitely come back and recommend

10/10
Exceptional
Emil, 30 Dec 2019
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Nice, clean place not far from the old town.

10/10
Exceptional
Verified traveler, 11 Oct 2019
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The staff is great! They have really made us welcome. The food is delicious.

10/10
Exceptional
Della, 28 Jan 2019
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Friendly staff

Everything perfect except there was not enough hot water in the shower and the furniture in the room was very uncomfortable to sit on. The area was safe and staff was helpful. Would stay there again.

8/10
Excellent
Fran, 17 Jan 2019
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Nice cost benefit relationship, good food and near the industrial area.

10/10
Exceptional
Clara, 30 Nov 2018
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Excellent location. $2.00 or less taxi ride to airport. Clean, quiet, and comfortable Very friendly, helpful staff.

8/10
Excellent
barbara, 11 Aug 2018
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Charming!

The hotel was very charming and the staff was incredible! The room was comfortable, although the bathroom was a bit small. The shower had plenty of hot water and that was a plus. The breakfast was good and the salad I had for dinner was great!

6/10
Fair
Verified traveler, 24 Dec 2017
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Good hotel, clean, poor breakfast

Good location, staff very friendly. Rooms are Ok and clean. Has free parking and free wifi. BUT, the breakfast is si poor that is better to go outside. If the manager improves breakfast -that is included in your rate- we could recommend this hotel. Regards Luis ramirez

10/10
Exceptional
Cate, 06 Dec 2017
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Great staff, clean rooms, lovely breakfast buffet

We stayed at the hotel November 22 to November 30 2017. The staff was very helpful and attentive. The breakfast buffet was great. I liked the cozy sitting areas that were on each floor so when I was up earlier than my spouse, I was able to have a quiet sitting area with a lovely view. We would definitely stay here again.

10/10
Exceptional
NHON, 04 Aug 2017
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Good hotel in Cuenca, Ecuador

Kuna hotel is located in a safe area, closed to Cuenca airport and bus station; the room is clean and in good condition, the staff is helpful, and breakfast is very good. I highly recommend this hotel ro anyone who wants a great vacation in Ecuador.

8/10
Excellent
Al, 15 Mar 2016
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Very nice, comfortable stay

Overall, I was very pleased with my stay at this hotel! The staff were friendly and helpful and the room was comfortable.

10/10
Exceptional
Verified traveler, 29 Sep 2015
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Unbelievable Value.

My friend and I stayed in the hotel for 4 nights and we both hated to leave. This was one of the finest hotels I have ever stayed at and the price is unbelievable. We speak almost no Spanish but the staff spoke enough English that we got by easily. The staff is wonderful and the rooms are great. The food is also excellent. One day I went out alone and the girl on the desk asked me where my friend was. I said he was not feeling well and was staying in bed. She called the room to see if he needed anything or wanted tea or soup or for her to call a doctor. It was only a touch of altitude sickness, but she really cared. The entire staff was like that. I really don't think they are charging enough for the room or the food. I intend to go back to Cuenca and when I do, I will stay there again.

10/10
Exceptional
Kathleen, 28 Jul 2015
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What a great Hotel!

We had a split level room. The living room and the kitchen area were seperate from the bedroom. Just like a little apt! Open and uncrowded space which was perfect for practicing our Cumbia steps! Shower was hot, beds were comfy and warm, breakfast was delicious and the service was very friendly! Every encounter was service with a smile. From the front counter to the food servers, to the maids! They treated us like family! We stayed there for a week. We would definitely recommend this Hotel! Richard and Kathleen

10/10
Exceptional
christian, 24 Jul 2015
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Beyond amazing

The kuna hotel is a gem that caters to your every need. Every staff member is professional but with a caring manner that they make you feel right at home. Have you ever seen those movies with wonderful hotels? Well the Kuna hotel is beyond those movie hotels. When In Cuenca you have to stay at the Kuna , it will make everything much better.

8/10
Excellent
Verified traveler, 27 Jan 2015
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Very nice hotel in Cuenca

Stayed at the Kuna Hotel for two nights, very convenient if traveling by car as it is close to the city center with on-site parking. Stayed in a room in the back and it was very quiet. Excellent breakfast made to order with extremely courteous, friendly and professional service. Everyone at the hotel was service oriented and helpful.

8/10
Excellent
Luis, 17 Feb 2024
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Buena atención y buena localización

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