Morning breakfast

The view on the Agean sea while having your breakfast is fantastic! The set breakfast was a good mix and nutritious.

The view from this hotel is amazing! Shopping and dining is right outside the hotel with plenty to do and see. The rooms are a bit dated, but I was only in there to sleep. The views from all the terraces are incredible with gorgeous sunsets every evening. The reception ladies were very helpful with any questions I had.

Not a fancy place, and the rooms are ok. Some are in a cave, while others have windows. LOTS of steps. The views are spectacular, and the location is superb. Breakfast is included, but it’s served to you, and the male server is very regimented. He insisted that everyone sit with their roommate. No mixing up with other guests you travel with. And he was disturbed if your spouse or roommate came to the breakfast area at a different time! The breakfast food was quite good: a hard boiled egg, numerous breads and pastries, including a very rich breakfast cake, a mixed fruit bowl, a large serving of Greek yogurt, cheese and cold cuts, and choice of coffee or a selection of teas. Price was very reasonable. We stayed there October 12-14, 2024.

Santorini getaway

V comfortable bed. Hotel did not offer any provision for a take away breakfast for early departures. Fabulous location. Lots of stairs, typical of location w incredible sunset views from shared patio.

Lovely property, beautiful place to watch the sunset. The provided breakfast was great. The bed is only ok and the proprietor is a bit of a grump.

Pros - Amazing views, convenient location, good breakfast and friendly service. Con - small bathroom.

PLEASE STAY AWAY FROM THIS DUMP

This place should be condemned. It is not a hotel, not even a motel. It is a jail cell. The place is falling appart. We immediately requested are money back but they are so desperate for money that they played every trick in the book. We asked to speak to the manager but the robot girl at reception told us he was much too busy to speak to us. No wander they dont have a cancellation policy. We sent two emails a month prior for specific bed request and the robot girl that workd reception kept playing word games. We will be seeking a full refund from Hotels.com. There rating is a complete deception. What a nightmare. The mattress was so indented and destroyed that my wife needed to sleep on a caught we recuested. What a rip-off. Shame on them and Hotels.com. I tried to add photos to this review but this app doesn't work properly. I will add from my laptop later.

It was a great to stay this beautiful town. Cave shaped architecture is also so great. Thank you.

Excellent view of sunset.. cloae to shops and even the main bus terminal in Fira!

Hotel is not as nice as other options in the area. Hotel in poor condition. Rooms dirty with cracked walls and ceilings. Refrigerator not working and dead bugs on the floor . No WiFi or cell phone service at hotel. At check in they tell you that if you want to use cell phone or wi fi you must go outside the room . Really doesn’t work there either. When I requested a refund as we wanted to choose another hotel in the area they refused. I contacted Expedia and they seemed to be able to do nothing as well. Stay away from this place you can do much better. Totally unacceptable. Disappointed in Expedia as well for not standing up for their customers when things go wrong.

Awesome

The property is in the heart of Fira, easy access to everything, rooms with beautiful view of caldera. Daily breakfast above expectation and the service the best. The bus station is at 3 minutes walking, the cable car at 7 minutes walking. I love my stay here every single day

Beautiful Hotel with outstanding Views

Clean hotel and good view

Nice receptionist—Alexandra. Great breakfast staff.

I really did great when I chose to stay at this hotel,it is the center of Fira and everything is within a walking distance.I did not have to use any taxi unless to go to oia or to a beach in the south (bus was 2 euros only and has AC). The hotel was very clean and staff was amazing !the best view of caldera from the hotel and a lot of people were coming from everywhere to take videos and photos by the hotel because of the stunning views.

I love the place and you actually pay for the view

Everything is ggod

Location was great to access restaurants, town of Fira, getting to the local bus stop which takes you to different points of the island and back to Fira .. Great views for pictures or just enjoying while having Breakfasts or hanging out.. staff was great and kept the towels and rooms clean daily.. Had a wonderful time!!

Overall the property was ok. But the entry door and bathroom door were squeaking a lot when closing. Although someone will help you with your languages, there are lots steps to take to go the room and back.

Great service by Cristina and Alexandra at the Front desk; the view is amazing at any corner of the hotel

1000/10 hotel and staff. Alexandra the receptionist and the two cleaning ladies were beyond kind and went above and beyond to accommodate us! Extremely convenient location as well. Thank you so much for making our stay amazing!!

Great free breakfast. Rooms were not as pictured, stains on sheet and hair in shower.

Loved it

This accomodation was beyond beautiful. Would stay here again in a heartbeat!! Not to mention the best seats in the house for watching the sunset without the crowds in the street. The breakfast was amazing too, expected that it was going to be a buffet but they bring a feast to your table! We were so sad to leave!

The views were Incredible and the location was Fantastic! The man who does a lot of the work was very grumpy! The breakfast wass lovely, but both my friend and I HAD TO EAT at the same time since we were in the same room. We also could NOT just get coffee early and then go back an hour or so later for breakfast. We had to sit together and eat!! The man was grumpy when asking for more coffee

Property is excellent all what they need is work on WiFi inside the rooms because it is not working.

No internet connection, lots of steep steps that could potentially be dangerous, amazing breakfast

Great location but the hotel is in need of refurbishment. The glass of the bathroom light in my room fell off and shattered but fortunately I was lying in bed when it happened.

Great property with excellent view. Super friendly staff.

This property is all about the location. Amazing views and centrally located on the caldera in Fira, while reasonably priced. However, the service and attitude we received in response to our door lock not working was unacceptable at any facility. After struggling locking and unlocking the door for two days we asked to have it looked at. Since the employee who responded was able to open it, we were chastised for complaining. When we were unable to unlock it again, we were chastised again, even though two of their employees were also unable to work the lock. They eventually had to replace the entire door, however, the rudeness of one staff member (the front desk staff were lovely) was very off-putting.

Yes

Excellent location , spectacular views

Spectacular views, excellent location, too many steps especially if you are on the lower levels but it’s worth every penny of it

Very nice hotel with stunning view and staff is very polite and friendly. Highly recommended!

My issue is that having paid a lot of money did not give me any wifi access. The only wifi access is at the reception area and that’s it. Even though my room was at the reception area, I had no wifi in the room or even outdoors on the hotel property. How pitiful is that? The rooms even through clean are dated (especially the bathroom). The breakfast was fixed in terms of what was offered on the plate. It was good nonetheless.

I honestly loved my stay. The whole place is beautiful with a thriving garden and small pool which was nice on the hot days. The view is jaw dropping. The room i stayed in had a very narrow ladder up to a loft bed which probably isn’t ideal for most people but it looks like most of the other rooms didn’t have beds like this. Luck of the draw i guess! I definitely recommend this place as a solo traveler and the staff was super helpful with booking cars, boats, etc.

View, quiet, AC, breakfast all good Shower not safe, floors needing cleaning

Great staff-Kristina and Vasily took care of us! Beautiful rooms and view and unbeatable location.

The room we had it was dificult to access the bedroom because we had to go up and down a steep later the staffing was ok.

great location with stunning views. Front desk ladies and cleaning ladies do a great job. Furniture including the bed is very old and the mattress is probably the oldest and worst mattress I have ever slept on. Bell boy who is also waiter at the breakfast time is rude, cranky and snaps at people (more on women guests). If you can afford to pay a lot more for a good hotel with caldera view, it's is amazing. Budget hotels with Caldera view are terrible. I would stay in a better property without caldera view next time. We spend all day looking at caldera anyways.

Hotel is right in the heart of Fira. Bus to airport & other parts of town is a short walk. Shops & restaurants are all surrounding the hotel. The views from the patio at our room were amazing. And sitting outside overlooking the caldera to have breakfast was a highlight of the hotel…breathtaking views! Only negative is that the WiFi did not work in the room, we had to go to the reception area for it to work.

We loved to stay in this hotel , it is really good place and in the best location of Fira !!! Staff is very nice, and helpful:) good breakfast. Rooms needed to be upgraded but this suggestion goes to management . Personally big thank you to Vasiliy , who’s great person, always there to help , manage and solve every thing if needed ! Thank you 🙏 definitely coming back !

One word: WOW. Stunning property and fantastic views. Welcoming and VERY helpful staff - arranged all of our transfers. Breakfast was great. We had an executive room, which was huge, with dining and seating areas. One tip: lots of stairs to access the rooms, which is normal in this setting.

Unbeatable location and breakfast! Excellent sunset from the hotel terrace. Unfortunately, terrible mattresses- you could feel every spring in them. The wifi didn’t work unless in reception. Could use updating / touching up.

It's overall a nice place. The view was just awesome! but be prepared to walk up down the steps which are everywhere in Santorini though. The staff are really nice and friendly.

The location was perfect & had great views. We had a room for 4 and it was great. Room was cleaned everyday. The only downside is that the wifi did not work at all and our phone connection was bad inside of the room but worked just find right out the door. The staffs were friendly and gave us a lot of information about activities we can do around and also the bus services. We had a great stay.

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Nice place and nice staff

Great place, well located in Fira

My stay was great... The staff was very attentive and helpful. Breakfast on the Caldera is incredibly beautiful. All rooms have a Caldera view, which is magical at night to see the lights of Santorini and any cruise ship anchored nearby.

This hotel was fantastic! Amazing views. Staff was so nice and helpful. Everything was in walking distance unless you had to take the bus to a neighboring town which was easy. Loved the shopping.

Excellent location. Great staff - Viola and Alexandra - were so nice and helpful, both before and during our visit! Also, bellman does a great job! Rooms, especially the shower, were unique and very clean. Only bummer was not great wifi in the rooms themselves. But most time is spent around city or on the terrace with a terrific view of the caldera anyway!

Convenient location and very helpful staffs

This hotel is in a very busy area of Santorini. It is built on top of a hill and you walk down a lot of steps to get to the rooms and breakfast area. It would not be suitable for anyone with mobility issues. The view is amazing but I don’t know if it’s worth it if you’re always worried about falling. The staff were wonderful and worked very hard to make everyone happy.

Best views of Santorini.

Kavalari was fantastic!

Best location in Fira! When we opened the door, the first thing my girls says was “Wow!” We arrived late at night, so the view the next morning was another “Wow!” The cave interior was so cool! The staff was really helpful in suggesting a restaurant that doesn’t take reservations- with a sunset view! We enjoyed the breakfast on the terrace: a great selection in the most gorgeous of settings. We will definitely stay here next time we are in Santorini! Note: I use a cane on stairs. There are many here (56 from the breakfast terrace back to the entrance). No problem! It was so worth it! There is a nice strong, friendly porter who helped us in/out.

Best stay ever!!!

We had a fabulous stay! Breakfast was plenty and so good. Staff went above and beyond. Arranged a taxi transport from airport and back to airport. Very clean!!! Bell man/breakfast server was exceptional, a very hard working individual. The view from our window was breathtaking. So so very happy with our stay! Would highly recommend our hotel to everyone.

The view was amazing. The staff was very friendly and helpful. The stairs were quite fun but that’s Santorini!! Highly recommend!!

Bathroom was in need of updating, toilet leaked. Wifi was sporadic and didn't work often. TV also didn't work and 2nd room was in bad location and also in need of updating. Asked to be moved to another room but staff did not accommodate. Also, asked for restaurant recommendation and was sent to a terrible restaurant where the representation of Greeks was horrible - throwing dinner plates on the floor and playing loud music, poor service and food was less than average. Cleaning staff couldn't speak English or Greek and was hard to communicate with regarding requests. The gentlemen who helped with suitcases and served breakfast was the best thing about the hotel.

Staffs especially the waiter is rude

Fantastic location, awesome views, and helpful staff made for a wonderful and memorable family vacation. We stayed on the lowest terrace which we preferred but beware the steep stairs are not for everyone. Dining and shopping galore and Fira’s bus hub is only a short walk away and made for easy day trips to all parts of the island.

The view was amazing and all the staff friendly and helpful. Shopping and dinner right outside your door step!

Property was excellent. View was absolutely spectacular. Staff was extremely courteous and helpful. Air conditioning was terrific

Breathtaking view, beautiful room, well located, wonderful breakfast included and staff is very kind. We will be back. Wonderful stay.

Ran out of hot water and toilet 🚽 was not working properly

Clean but service not great. Need to improve the beds and pillows.

loved the rooms. Very unique and hobbit like. Great views and dining

Lovely little hotel

We loved everything about Kavaleri hotel. The service was excellent. The the rooms and bathrooms were very clean and you can’t beat the view and the location. Like every where in Santorini, be prepared to climb a lot of steps!

Property location is unique, in the middle of the action and amazing views. Staff very professional and willing to help at all time.

Amazing views, friendly front desk, in the middle of all the action. No elevators so a lot of steep stairs.

Beautiful!

Just wonderful

Relaxing

The staff were very nice. Place was clean and pleasant. Thanks so much!

The breakfast the view of the property was very good. Staff are very helpful.

Santorini is an amazing piece of the Cyclades and a bucket list event. Hotel location is about as good as you could want, and for the price (Santorini is expensive) about as good as you can get. Rooms are old and cramped, but worth it for the location. Would recommend whole heartedly and the staff is wonderful.

The property is right in the center of the town with lots of shopping, restaurants and easy access to bus terminal and taxis.

Great location

Right on the Center strip of Fira! Everything you could want in a 5min walk. The front desk staff was so lovely and set up some amazing van transfers for my partner and I. The breakfast was simple but ample. Housekeeping was quick. SUNSETS WERE DIVINE! Would certainly return!

Nice location. The property kinda old

The staff is very accommodating and sweet. My foot was fractured and they helped me with my luggage from the bottom of the hill. The property is a little outdated but overall great location and the view is stunning. The free breakfast is delicious too

Caldera Gem

Our first experience was with the staff and honestly if it had ended there I would’ve been so happy with my stay. The receptionist and the staff were so friendly and so accommodating they truly made our experience in santorini enjoyable. The room was spectacular, compact but having all the necessities and breathtaking views. The location is a happy medium between peace and lively. You’re quite close to anything you’d care to see in fira; including restaurants, bars, cafes. I would recommend this location to anyone and everyone going to santorini. Thank you so much to the hotel staff.

The view

Excellent! Thank you!

Friendly hotel with a great view of the caldera. You get your own balcony to sip wine and watch the famous Santorini sunset.

highly recommend

WOW! The views from this hotel are SPECTACULAR. We had a room for 3 people and it was HUGE and overlooked the water. It was an incredible experience. Warning, though, this hotel has very steep and uneven stairs you must use to access the hotel and your room. If you’re not able to easily use stairs, this hotel is not for you.

Absolutely beautiful setting in Fira, yet peaceful and calm just steps off a busy street. The views are breathtaking. Be prepared for lots of steps!

The hotel is nice, the view of the caldera are beautiful and the staff were very pleasant. There are quite a bit of stairs. Centrally located, there were many places go eat and shop around the hotel. It was a great value, I would visit again.

The hotel is located in the center of Fira and very close to everything- food , shops, bus station. The view from the entrance of the hotel is amazing. The room is decent although the bathroom is a bit tiny. Breakfast area has nice view. Dmitri, front desk person was super helpful and informative. Overall, this is the place to be if you plan to take bus to explore Santorini.

Incredible iconic cliffside view amd great spot for sunset photos.

I had a great experience The view is breathtaking! And Dominic took great care of me.

Dimitri at the front desk was the friendliest person we had ever met. Was so kind and helpful in helping us navigate the island. Would give the hotel 1000 stars if I could!

Fantastic helpful staff and perfect location !

Greece

Beautiful area

Great location

Pros: location, in the heart of Fira. Bus to Oia is 5 mins away. The front desk host is super helpful and kind. Cons: Older property in need of TLC/Reno. Because of the great location on the cliff there are many stairs. Internet is slow but works better on the terrace. I recommend for its location.

Rooms are like caves on cliff that is really cool, cleaning services are excellent. Dmitri at the front desk is the most pleasant and friendly person and helped us plan our daily activities. No elevator but that is understandable as the location is right on cliff.

Classic Fira

Some issues with room but it was taken care of the next day. Hotel a little dated but cannot complain as location and price were excellent for Fira. Staff are helpful.

So let’s start with what is not so good. The room was small, the light in the bathroom hardly gave any light, I had to switch the water heater on 15 min before wanting to have a shower, it was very noisy (possibly some kine of club next door) and there were a lot of stairs. I mean a lot. You get out of breath just getting out of the hotel in the morning. And most importantly, the wi-fi is a bit dodgy. On the plus side, it’s right in the middle of Fira town, so very convenient. It was cheap. And the views are spectacular. Breakfast on the terrace was a good continental spread served to you at your table and all you have to do is eat and marvel at the view. Also a great location to take in the famous Santorini sunset. The staff were all very friendly and polite, and very helpful when asking for suggestions. So if I had to choose again, yes I would stay here. I mean, who needs lights in the bathroom anyway.

The view!

The property is lovely, not fancy. However the young lady on reception was nothing short of fabulous. On check in she helped us arrange a whole bunch of trips, covid testing. Her follow up and approach was first class. Other members also followed up well. She offered excellent service. Wonderful view too!

Excellent customer service, staff always willing to help.