Awesome stay

Loved it. The executive lounge was amazing. Management even handled a crazy unstable guest quite well after he called security on himself.

best service

very nice hotel

This is a good hotel for business trips to Kuwait. Check in and out were quick and efficient. The rooms are a reasonable size and comfortable. The bed is very comfortable. There's a small gym. The staff are very helpful, especially Cameron and the others in the breakfast restaurant off the lobby.

Excellent Hotel

Excellent service, the food was gorgeous!! I love that hotel and I would recommend it to anyone who is visiting Kuwait!

The staff was very friendly and attentive. In particular the driver Salim who took me to the airport was friendly, informative, and engaging. The hotel made every effort to accommodate and graciously host me

Great staff. Very polite and conaiderate. They do everything to please guests

all good service , we are happy and we will stay there again ,

Business trip

Staff were very helpful. Overall very comfortable stay. Would stay here again.

Good hotel and good staff but the hotel is dated and no amenities at all in the room

Great location, however the hotel is very old but the staff are very nice

Expectations met

Quite clean, comfortable, and convenient. Reliable wifi and decent gym. Breakfast offerings could be improved for the rate.

I highly recommend this hotel!

I’ve stayed here many times and always enjoyed it. The staff is great, the rooms are clean and nicely appointed and the on-site restaurants (including the breakfast buffet daily) are very good! In addition, the security is great and as a single female traveler I always feel safe here! I highly recommend this hotel!

This hotel is the best in Kuwait City!

I stay at this hotel every time I come to Kuwait City. The area is great and the service is excellent. Many of the staff have been there for years and greet me by name. I won’t stay anywhere else in Kuwait City!

great property and experience. SPA is outstanding. Exceptional service standards and attention to client needs. Everyone was extremely helpful.

This is a up market business hotel geared to short stays. It has comfortable rooms, and a decent hotel gym. It's centrally located.

Was greate .

Nice stay

It’s a family friendly. When i’m bored i’ll go walk in the mall. The staff was so nice.

The hotel was really good, the resection was friendly, but I didn’t like the furniture it was old.

Expected better

The hotel lobby is nice but the room was dated. Super expensive given the condition of the hotel. Breakfast was good. Didn't live up to the JW name.

Everything was good, happy with the service

Short Business Trip

The hotel is a premium hotel. The service there is tremendous. The staff there are very kind and helpful and indeed very caring. for example when you go the breakfast they will remember you and what you would like to eat and they even care and do things out of their job description. All of them were remarkable especially the guy from Srilanka called Cameron, he is a star indeed. So I hope they can be rewarded for making my experience very memorable. The only thing I would say as a negative point about the hotel is the condition. You can feel that it is old and need a bit of work.

ok but a bit old

Great hotel with a great location

Very friendly staff, nice shower pressure, clean room

Really old hotel and a lot of noise during the day

The hotel was really old and didn't look that nice from the inside. Plus the room was really tiny and the view was awful, it was on a tomb area.

Was a last minute booking but managed to book into JW Marriott and I have no regrets! Wasn't my first choice at first but will definitely consider this hotel again when I return the next time.

Poor internet & diappointing food

The internet connection in the hotel was very slow and for most of my stay prevented me from emailing. It was not up the expectation of 'high speed internet' in a business hotel, sometimes offering 5Mb download and 0.1Mb upload. The best achieved was 9Mb. This was compounded by its IT department not working in evenings. The food in the Brasserie was mediocre and far from hot. On a positive note, the hotel reception were very helpful though could not remedy either of the above.

Perfect for business

Perfect for a business stay, with easy access to cabs outside the hotel; and of course some nice sea view.

bussiness trip

business trip location nice price too high hope we get more value for money offer in future

Furniture

Furniture is pretty old.

Excellent in every respect

As above

Always my place

Very nice and clean hotel. Staff are very kind and receptive. The food very good. Price maybe high but worth the compfort.

JW Marriott - Kuwait City

An old hotel that has been renovated - staff outstanding, location convenient for city work. I would stay there again upon my return.

A deafine good experience

I had historically stayed at this Hotel when it was then Managed by the Meridien chain. JW Marriott have done a wonderful job as well and they indeed excell at their guest services. Good location indeed, good value for money. Breakfast venue is one you shall remember in terms of choices and services indeed. Well worth the cost and I would surely stay there again and again whenever back in Kuwait City.

Great Stay

I recommend it..

Housekeeping is very good.

Satisfied with this wonderful hotel!!! I suggest!!

Very good facility, great smile, wonderful service mind.

Perfect hotel

Perfect hotel with accurate limo service to/from airport

Perfect hotel with very high standards.

Very high standard hotel with perfect service level. Pleasantly located near businesss as well as Sukh and Corniche for evening strolls. Very good in-house Japanese Restaurant. Only thing that could be improved is the reference to being in Arabia : very little in the interior refers to the location of the hotel.

Fantastic hotel and very helpful staff

Une valeur sûre pour tous voyages d'affaires

Sans surprise. Le standing Marriott 5 étoiles tel qu'on s'y attend partout dans le monde.

مثالي

مناسبة جدا ورائعة

お湯が出ない

5月2~4日まで滞在。 値段はクウェートで最も高いのに、なんと期間中お湯が出ずにシャワーも浴びれなかった。 聞くところ、もう1週間以上も前から故障いたらしい。 いずれにしても対応が非常に遅く、チェックイン時にもお湯が出ない説明は全くなかった。 アピールしたら、レイトチェックアウト（午後8時まで）を認めてくれたが、交渉術ができない人は本当に大変だろう。 良い点は、美味しい日本レストランがあったこと。クウェートでこれだけおいしい日本食を食べられた事は本当に嬉しい事だった。