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08 May 2025
Thursday
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09 May 2025
Friday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at JEN Beijing by Shangri-La, you'll be centrally located in Beijing, within a 5-minute drive of Sanlitun Road and Wangfujing Street. This luxury hotel is 4.2 mi (6.7 km) from Forbidden City and 4.4 mi (7.1 km) from Temple of Heaven. Make yourself at home in one of the 450 individually decorated guestrooms, featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Hotel policies

No cribs (infant beds) available

Professional property host/manager

Pets not allowed

Check-in from: 2:00 PM
Check-in by: midnight
Minimum check-in age: 15
Check-out by: 12:00 PM

Cleaning and safety practices

  • Contactless check-in is available
  • Contactless check-out is available
  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.00 per night

We have included all charges provided to us by the property.

You need to know
  • Pool access available from 6 AM to 11 PM.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-in and contactless check-out are available.
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The listed child breakfast fee applies to guests age 11 and younger.
Minimal age
15
Optional fees
  • Fee for buffet breakfast: approximately CNY 208 for adults and CNY 208 for children
  • Nearby parking fee: CNY 240 per day (656 ft away)
  • Rollaway bed fee: CNY 291.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Chinese (Mandarin)

Amenities

Most Popular

Free WiFi

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Non-smoking

Business facilities

Banquet facilities

Other

Elevator

ATM/banking

Concierge services

Breakfast available (surcharge)

Laundry facilities

Safe-deposit box at front desk

Spa services on site

Free newspapers in lobby

24-hour front desk

Full-service spa

Meeting rooms

Steam room

Sauna

Wedding services

Billiards or pool table

Grocery/convenience store

Free wired internet

Number of restaurants - 2

Number of indoor pools - 1

Snack bar/deli

Number of bars/lounges - 1

Number of coffee shops/cafes - 1

Banquet hall

Distance from property (ft) - 656

Distance from property (meters) - 200

Hotel reviews

9.2
Wonderful287 Verified Reviews
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Cleanliness9.6/10
Service9.2/10
Comfort9.4/10
Condition9.6/10
Neighborhood9.2/10
Amenities9.4/10
6/10
Fair
Shane, 04 Jan 2025
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Fantastic location - you can access Guomao shopping center directly underground from the hotel. Clean, modern rooms and very attentive staff. Only downside is NO COFFEE in the room (JEN40 King).

8/10
Excellent
Joo Ben, 31 Dec 2024
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Nil

10/10
Exceptional
Abdenour, 28 Nov 2024
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Amazing stay, wonderful housekeeping, many thanks for all your hard work and attention to the details.

8/10
Excellent
Francesco, 10 Nov 2024
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Nice modern property

Nice modern well Functioning hotel

10/10
Exceptional
Danny, 27 Oct 2024
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Great gym!

10/10
Exceptional
Mark, 24 Oct 2024
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Modern and energetic vibe.

10/10
Exceptional
Alan, 08 Oct 2024
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Amazing gym!

10/10
Exceptional
Mireya, 03 Oct 2024
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Hotel very beautiful

10/10
Exceptional
Ming Jie, 01 Oct 2024
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Great gym

10/10
Exceptional
Shengyan, 21 Jul 2024
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It’s a good place to stay in the east side of Beijing.

8/10
Excellent
Oliver, 10 Jul 2024
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Excellent rooms, fantastic views. Central located near a subway line and next to a shopping mall for good dining options.

10/10
Exceptional
Mark, 25 May 2024
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Fab!

Honestly the best hotel I’ve stayed in ! Even the live music in the attached Craft Ale bar (Beersmith) was excellent

8/10
Excellent
Soon Hwa, 01 Apr 2024
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Staff are friendly, hotel is located above shopping mall. Convenient and can stay out late without worrying transport back hotel.

2/10
Poor
Faisal, 14 Dec 2023
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The reseption was very bad and not behaving, also there English level way lower than expected

8/10
Excellent
fady, 26 Sep 2023
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Amazing service, great gym, very modern, great location

10/10
Exceptional
Ariuntsetseg, 25 Sep 2023
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Always comfortable, good service and close to business areas

10/10
Exceptional
nancy, 30 Jun 2023
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Loved my time at JEN. The hotel team was amazing and very helpful! My room was perfect, and I loved the daily fresh fruit. Location is perfect. I hope to be back soon. Thanks!

10/10
Exceptional
Matthew, 08 Feb 2022
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Fantastic hotel with wonderful rooms and access to one of the best gyms in the city. 4.5 star hotel that's better than most 5 star.

10/10
Exceptional
Verified traveler, 06 Sep 2021
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Great hotel. Be weary when booking a massage

10/10
Exceptional
David, 07 Sep 2020
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The location is very convenience , I went to shopping or restaurant downstairs . My son likes swim pool and gym breakfast is wonderful , I will be back JEN again .

10/10
Exceptional
James, 02 Dec 2019
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Location was great. Liked the co-working space and the brew pub.

10/10
Exceptional
Cheow, 27 Nov 2019
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Very comfortable bed, spacious room and very new. Love the lighting and the attention details. Location is convenient to Kerry centre.

8/10
Excellent
Verified traveler, 14 Nov 2019
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Excellent location & Gym

10/10
Exceptional
SummerH, 11 Nov 2019
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Excellent guest services at concierge desk. Hotel lobby small, next to a shopping mall with food courts. A bit of walking to near subway station.

10/10
Exceptional
Verified traveler, 23 Oct 2019
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The style is exactly what I like! Stylish, comfortable and clean!

10/10
Exceptional
John, 08 Oct 2019
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Very well situated modern 5 star hote.

Very good modern hotel, great loaction in CBD hundreds of restaurant within a mile and grsat brew pub on site. Good subway and road access attached to China Mall.

10/10
Exceptional
Pavel, 15 Sep 2019
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One of my favorite hotels

Outstanding hotel and service

10/10
Exceptional
Nisi, 27 Jul 2019
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All hotels should be like this one.

Best bed and pillows ever! Amazing gym and u have to have a cold latte at the gym. Don’t like the marble floor just outside of the the shower. Nearly slipped and fell. All the staff we encountered were great beside the 2 concierge on duty on 23 July.

8/10
Excellent
Li-Ko, 03 Jul 2019
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pillows smells of disinfectant

10/10
Exceptional
Paul, 26 Jun 2019
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Big win at Hotel Jen

Great staff ; great facilities - I was originally in 822 but it was too noisy due to a rooftop bar; I was relocated immediately ; staff was amazing

10/10
Exceptional
ido, 18 Jun 2019
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Great Hotel to be in. highly recommended!

great rooms. fenomenal Gym and SPA, nice band at night. great Bar.

10/10
Exceptional
Anthony, 03 Jun 2019
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Excellent Hotel. I would highly recommend.

I thoroughly enjoyed my stay here. The hotel has a contemporary vibe to it and it is in a great neighbourhood. Located in the Central Business District, It is within walking distance form nice spots like the China World Mall, San Li Tun, Ritan Park, Embassy district, CCTV and, if you like to walk, The Forbidden City and Tian’anmen Square. All experiences and facilities were great. Breakfast, Train Yard Gym, Room Service, etc. And the staff were very nice and friendly. I have ONE suggestion for improvement though.... The WiFi in the rooms kept cutting in and out at different times of the day. I think something can be done by their technology department to make this better. I would recommend this hotel to anyone traveling to Beijing.

10/10
Exceptional
Michael, 27 May 2019
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Hotel Jen, I'll be back!

I had a great experience at Hotel Jen due to the following Area: Located near Beijing's financial district, the area is clean and have great accessibility to public transportation. The hotel itself was located next to a large shopping center which provided easy access to a large variety of restaurants & shops. Staff: Front Desk were responsive and generally bilingual. Cleaning staff was friendly and consistent with their cleaning. I even had a Cleaning Staff approach and ask about the quality of their service (which to me, shows that customer satisfaction is a priority). Room: Had all the furnishing that you would expect from a 4.5 star hotel. My only complaint is that their WIFI is pretty poor and was barely usable. Gym: I have never seen a better hotel gym! I had access to classes, equipment (MMA to standard weight room), and a pool (although it went over construction).

10/10
Exceptional
Lucas, 05 May 2019
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Amazing place. Rooms are very modern with a great view! Breakfast buffet is a perfect way to start the day. Would definitely recommend staying here. I will definitely stay again if I am in Beijing.

8/10
Excellent
Matthew, 03 May 2019
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Good choice for Beijing

Nice hotel with great facilities and convenient location to the subway. Would stay there again.

10/10
Exceptional
Verified traveler, 30 Apr 2019
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Modern, new, clean. Will stay here again when in Beijing.

10/10
Exceptional
Craig, 18 Apr 2019
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Excellent hotel and spa facilities.

Excellent hotel and spa facilities.

10/10
Exceptional
VINCENT, 06 Apr 2019
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Excellent Hotel

Modern facility and amenities. Room is clean and quiet. Attached to the shopping mall where you can shop or wine & dine with only at the lower level (down stair). Hotel staffs know something about me but also seem to hesitate to talk; else friendly and helpful.

10/10
Exceptional
Mark, 07 Feb 2019
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HOTEL JEN

Hotel Jen is the perfect stay for active people in the heart of the CBD Beijing. With ultra modern amenities and a tremendous fitness center open 24 hours, it was another great experience

10/10
Exceptional
Verified traveler, 26 Jan 2019
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Very nice perfect location in Chaoyang district, with lots of Indian restaurants around in close proximity, metro connectivity, malls. Perfect place to stay

10/10
Exceptional
Justin, 06 Jan 2019
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Top hotel in Beijing, staff very helpful to Westerners who may find mainland China intimidating. They arranged everything from conference rooms to cars and dinner. Top security and a great gastropub on site with a band that plays most days. Best gym in Beijing (train yard). On the whole an excellent choice in the central business district a few miles from all tourist sites. Tip : download the address of the hotel in Chinese as the airport taxis do not speak or read English.

10/10
Exceptional
DEREK, 03 Jan 2019
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New and clean hotel, huge 2 fl gym, next to mall,

Really enjoyed our stay here, loved everything from the location (next to Guomao subway exit E and mall), new & clean hotel and the huge professional 2 floor gym with pool. The gym is similar to California Fitness with lots of unique weightlifting machines, cardio gear, dumbbells and barbells. Breakfast buffet on 2F was delicious with a wide selection of Chinese and Western cuisine. The only minor room for improvement was the 30m wait after checking in, a first time experience for us. We arrived around 15:00 and were informed the hotel was overbooked, needed to wait while our room was being cleaned and to wait in the lobby and enjoy some coffee. So we sat in the lobby waiting for the room keys and thought the hotel staff were going to inform us, but they forgot to follow up with our key (and coffee), so we inquired again and was finally given our key. Besides this odd initial impression, everything else was super.

6/10
Fair
Nicklas, 03 Dec 2018
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Cool design hotel but service lacking

This is a difficult hotel to review. The positive; the hotel is new and modern and have some awesome public areas, the co-working space is great! There is plenty of space to relax or work and the café is good with tasty food and friendly staff. The gym is very good, there is a lot of fun equipment. The pool is good but very busy. The rooms are bright, modern and of decent size. There are USB plugs next to the beds and some cool design stuff. The Beijing travel guide is appreciated. The check-in staff is quite friendly, but reception is located right next to the entrance and is super busy and loud. The not so good; service is not good. I'm not sure if this is specific to this hotel or if it's a Chinese thing. Phrases such as thank you, please and excuse me are foreign concepts in this hotel. We ordered room service on several occasions and never heard "excuse me can I come in". When opening the door they just walked in and put the tray where they felt like. The food was okay. While I loved the design of the breakfast area and there were plenty of food options, most Western food was overcooked or burnt. The staff will ask you if you want coffee but never brings it and they are very slow to clean the tables. But exactly when breakfast time is over they quickly clean, dust, carry trash etc in a very loud way, even though there are guests still there. I don't think I saw any employee smile during our stay. I loved the design of the hotel, but doubt I will return.

10/10
Exceptional
Tom, 26 Nov 2018
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We were shocked at how nice this hotel was! We loved the location. Amenities were on point and the room was beautiful. The breakfast buffet was amazing (had it 3 days in a row). Highly recommend this hotel to anyone traveling for business or personal. Staff very friendly and helpful to English speaking guests.

10/10
Exceptional
Verified traveler, 24 Nov 2018
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Very easy place to stay, lovely staff, great location, good restaurant options, great shower, second time staying there and would go back

8/10
Excellent
Verified traveler, 19 Nov 2018
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Close to CBD and right next to china world hotel.

10/10
Exceptional
C.L, 16 Nov 2018
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Great stay and it’s a new hotel. Located in one of their new mall. The staff are friendly and efficient.

10/10
Exceptional
Lynn, 30 Oct 2018
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Fantastic Experience

Wonderful hotel, will strongly recommend to friends and business associates.

10/10
Exceptional
Michelle, 27 Oct 2018
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Great stay!

Great stay!

10/10
Exceptional
Luke, 14 Oct 2018
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Fun hotel in Seoul business district. Near subways. Unusually for China, the hotel tries to be fun as well as high end.

10/10
Exceptional
Mark, 26 Sep 2018
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Nice hotel in prime location

The Hotel is situated in Guomao, connected by shopping malls to China World Trade Center. There are many shops and restaurants nearby, including Beersmith, a gastropub for a cold brew and some excellent bar food. The rooms are neat and airy, with large windows and comfortable amenities. Bathrooms are clean, with top-quality toiletries. This is a perfect hotel for all sorts, from casual visitors to business travelers.

10/10
Exceptional
Verified traveler, 12 Sep 2018
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Would come back again!

Fairly new hotel above a new (or refurbished?) shopping mall. Location is great. Clean, service good, facilities and amenities complete. Peaceful at night. My only negative comment would be that the bed is not that comfortable - too hard and didn't give me that "hotel comfort" feeling.

10/10
Exceptional
Verified traveler, 09 Sep 2018
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Great design and atmosphere

Great decor. Speedy room service. I would recommend this hotel.

10/10
Exceptional
Johnson, 09 Sep 2018
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Best in Beijing

One of the most amazing stay in China hotel. Very very well facilitated property, from the super welcoming lobby to the super comfy room. My partner and I are gym people, and we’re gobmsacked by the size and equipment of the Train Yard gym, insane amount of machines and different sections like MMA, Pilates, yoga, hardcore cardio, weights, pool. We waited more than an hour for the check in, and were rewarded a room upgrade as token of appreciation by the front desk, and was spoiled by the fabulous view of the famous CCTV building from our room. Will definitely come back again next time we’re in Beijing! Thank you Hotel Jen Beijing!

8/10
Excellent
May, 08 Sep 2018
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Hotel with good location.

This is a hotel in good location, walking distance to train station. We stayed in their Jen 75 suite, room is spacious and generally clean. Understand that this is a relatively new hotel, I think their overall property maintenance could have been better. We had breakfast and dinner at their 三五堂, food choices and quality is just average, service staff in the restaurant is not as efficient either. Overall, I wouldn’t regard this as a 5-star hotel, more like a 4-star business hotel.

10/10
Exceptional
Andrew, 08 Sep 2018
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Fantastic hotel in a great location

We needed to be close to the CCTV Headquarters so Jen is the perfect location, just a 5 minute walk. The hotel is very hip. Check-in staff very friendly and extremely helpful. One of our group fell ill and the young lady at reception helped me find a pharmacy and also wrote down the Mandarin name for the medicine he needed. The rooms are very spacious and comfortable. The Bierstube on the ground floor is a great place to relax, with very good gastropub food and a decent selection of craft beer. the live band was also excellent. You can walk to the huge China World Mall where there are dozens of cafes and restaurants. And it's worth paying for the breakfast - very good selection of Western and Asian food. Cannot recommend the Jen highly enough.

10/10
Exceptional
MA CECILIA, 30 Aug 2018
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My Favorite Beijing Hotel

Always an amazing stay at this hotel. Very comfortable and spacious rooms. Staff is great and always helpful. Location is good with many shopping and dining options nearby. Highly recommended.

10/10
Exceptional
Verified traveler, 26 Aug 2018
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Solid

good location, uncomfortable bed

10/10
Exceptional
Verified traveler, 09 Aug 2018
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Excellent new hotel

Excellent location - directly connected to subway and a nice shopping mall. Hotel is fairly new, tastefully done, and in great condition. The only downside for us traveling with kids is that the swimming pool is shared with a health club and not geared toward kiddie splashing water.

8/10
Excellent
Eleanor, 07 Aug 2018
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Good hotel, clean.

8/10
Excellent
Liza, 22 Jul 2018
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Modern interiors, good location within a mall. Service level can be improved. Staff is helpful but need more training.

10/10
Exceptional
Anthony, 04 Jun 2018
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Great Hotel All Round. Very Satisfied

This is a great hotel in central and vibrant neighbourhood, with good service, great comfort, courteous staff, state-of-the-art gym great food. I cannot say enough good things about it.

8/10
Excellent
Verified traveler, 28 May 2018
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Nice and modern

Modern hotel with CCTV tower views, very convenient to the metro

10/10
Exceptional
Jeff, 28 May 2018
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Wonderful Hotel Jen!

Amazing Hotel! Great staff and amazing rooms. We had a nice view of the CCTV Tower. Beersmith is a wonderful addition to the hotel. We will definitely be back!

10/10
Exceptional
Robert, 27 May 2018
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Clean, modern hotel with easy access to subways.

10/10
Exceptional
Verified traveler, 04 Apr 2018
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Hotel Jen was Fantastic

Overall great experience. Breakfast Buffet was a must eat. Spacious clean room with good city view. Friendly staff. Knowledgeable concierge. We would definitely recommend to our friends.

10/10
Exceptional
Verified traveler, 19 Mar 2018
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Good location, reasonable price

Good location, reasonable price

10/10
Exceptional
Chih-Wen, 18 Mar 2018
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Nice Foods

Nice hotel with multiple function and great food selections.

10/10
Exceptional
Fredgiron, 10 Mar 2018
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Great business hotel

Modern, yet human experience. Professional and caring staff. Nice decor. The food quality is OK to good. Loved the early check-in experience and I was not expecting the room to be available - but they offered me a coffee and a croissant while I was waiting for the room to be ready.

10/10
Exceptional
Verified traveler, 13 Feb 2018
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Super clean, very posh, excellent facilities, delicious food

10/10
Exceptional
Lee, 26 Jan 2018
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The room is amazing spacious and comfort!

10/10
Exceptional
Verified traveler, 17 Dec 2017
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Great hotel in CBD

This hotel used to be Traders Hotel where I stayed many times before, this is my first time there with its new name and location. The staff was kind enough to upgrade me because I travelled alone they only have twin bed rooms available. The hotel is in the CBD and accessible to almost everything in Beijing.

8/10
Excellent
Verified traveler, 15 Dec 2017
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bed too stiff, bedsheets give the skin a rash, otherwise would've been a good stay.

10/10
Exceptional
pat, 02 Dec 2017
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Loved the location, ambience and facilities!

The pool/hot tub/gym area was great. A modern hotel attached to a great shopping centre was very convenient. Will stay here again!

10/10
Exceptional
Michelle, 01 Nov 2017
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Excellent Hotel

Staff was very nice, except the front desk officer who checked us in. The breakfast food had a lot of choices. The room was very comfortable and spacious. All in all I really enjoyed my stay.

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