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09 May 2025
Friday
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10 May 2025
Saturday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at IIK Tulum by The Spot Rentals in Tulum (Tulum City Center), you'll be within a 5-minute drive of Tulum Mayan Ruins and Tulum National Park. This apartment is 3.2 mi (5.1 km) from Tulum Beach and 10.6 mi (17.1 km) from Xel-Há Park. Stay in one of 9 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and free tea bags/instant coffee. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

Cash deposit required

Professional property host/manager

Pets not allowed

Check-in from: 4:00 PM
Check-in by: anytime
Minimum check-in age: 18
Check-out by: 11:00 AM

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know
  • Pool access available from 9:00 AM to 10:00 PM.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Guests can access their rooms with a mobile device.
Special Instructions
There is no front desk at this property. Guests will receive an email 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Guests are recommended to download the property's Expedia mobile app before check-in.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
Minimal age
18
Spoken Language

English

Spanish

Amenities

Most Popular

Parking available

Dining services

Spa

Gym

Beach services

Non-smoking

Other

Elevator

Steam room

Number of outdoor pools - 4

Free self parking

Rooftop terrace

Pool sun loungers

Beach towels

Couples/private dining

Nature reserve

Proposal/romance packages available

Uncovered parking

Wheelchair accessible – no

Hotel reviews

8.2
Excellent43 Verified Reviews
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Cleanliness8.8/10
Comfort8.4/10
Condition9.0/10
Amenities8.0/10
10/10
Exceptional
alecia, 14 Sep 2024
expedia-logo-v2.pngTraveller

This property was great just as it showed and beyond our expectations. The only confusion was I had read I was supposed to receive a code to check in but I never received any code even after the 4pm check in time. The staff at reception do not have anything to do with any of that but luckily the staff was kind enough to help contact the property owner for us even with the language barrier and we were eventually able to receive the code within 10 minutes,I would make sure to have the code prior to getting there. Other than that it was an amazing stay would stay there again and would reckoned to anyone. Location is great and only a 20 minute walk from the central bus station where you can take a bus to and from Tulúm airport.

8/10
Excellent
Gabriel, 08 Aug 2024
hotel-logo-v2.pngTraveller

Good value but needs improvement

Location is good and rooms are in good condition and very modern. Room cleanliness needs improvement and number of towels need to match number of guests. On the safety side, when renting the two connecting units there needs to be a way to lock the outside hallway door in order to avoid having to lock the two individual unit doors. We traveled with small children and decided not to use the small unit as it would have required us to lock them in the unit for the night without a way for them to get out and come to us if needed (unsafe). Thankfully there was a sofa bed in the larger unit for the 3 of them to sleep in next to our bedroom.

6/10
Fair
Sonia, 04 Aug 2024
expedia-logo-v2.pngTraveller

Pros- close to everything. Walking distance to downtown. Room and property were clean. 2 pools and a sauna. The downstairs pool is set up like a Cenote. Super cute. Cons- I was so disappointed about the plunge pool in our room. It was dirty and we couldn’t figure out how to turn it on. This is mostly the reason I got this specific room. No housekeeping during our 5 day stay. Also, the balcony railing was not stable. This is def a safety hazard. Need to know- make sure you know your room number and access code before you arrive. Front desk can’t help with that all. Area loses power/water intermittently. Not the hotels fault but just be aware of it.

10/10
Exceptional
Anabel, 29 Jun 2024
expedia-logo-v2.pngTraveller

Me encanto el Lugar es hermoso y todo muy limpio. También el chico que está en el check-in y la persona que me atendió que se llama Liz excelente. Mi próximo viaje tomaré más días para hospedarme ahí 😍🏝️

10/10
Exceptional
israel, 31 May 2024
hotel-logo-v2.pngTraveller

Great stay near everything

Amazing hotel with 4 pools , all clean, you can walk to downtown (6-8 min) , staff was so awesome in answering all my questions.... I will definitely stay here longer next time I am in town

8/10
Excellent
Kendall, 07 Apr 2024
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Good location

10/10
Exceptional
Luis, 19 Feb 2024
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Beautiful place, great amenities and good location.

8/10
Excellent
Rodolfo Fernando, 08 Feb 2024
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The only bad thing was construction around the area.

10/10
Exceptional
Jamie, 31 Dec 2023
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The staff is amazing !! The facility is beautiful .

10/10
Exceptional
Marlene, 16 Aug 2023
expedia-logo-v2.pngTraveller

I loved this place! So close to everything. Only thing is it was very difficult to find the place. There’s no sign outside the building with name of property. Other than that would rate a 10

2/10
Poor
Miss C, 08 Apr 2023
hotel-logo-v2.pngTraveller

Ruined new years celebrations

Booked for 5 nights over New Years and left after 2. We wanted to move to a different room as people were partying until 5am the day before New Years Eve. Security did try to ask them to be quiet but failed and just gave up. Nobody cleaned the room, there was a leak in the bathroom. We called and called and could not get in touch with anyone. Tried 5 different numbers (from UK mobile which cost a load). Email wasn't responded to until 5 days later when we were no longer in Tulum! Then they just said we stayed there so wouldn't give us a refund. Spent most of NYE daytime on the virtual chat and phone to Hotels.com instead of relaxing at the beach. Gave up and found somewhere last minute for New Years with a better location and cleaned room.

2/10
Poor
Taylor, 26 Feb 2023
expedia-logo-v2.pngTraveller

The amenities were ok but the staff were terrible. Lied, intimidated and threatened our safety about an electrical fire in our room just to downgrade us to a lesser room 3 days into our stay, so they can put new guests in the nicer room the same night. Housekeeping came only 1 time to clean and replace towels the entire week. Would never recommend

10/10
Exceptional
Bastien Gaétan Rochelle, 13 Feb 2023
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Nice staff

6/10
Fair
Costel, 30 Jan 2023
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Poor services and communication.

Our room has not been cleaned for 3 days.

4/10
Poor
Kaitlin, 26 Jan 2023
expedia-logo-v2.pngTraveller

The room was nice. However staff is terrible. I stayed for four days. There is no housekeeping at all. I asked for an blanket on the first day, and four days later when I checked out, I still didn’t have a blanket. There is no front desk staff. No way to contact employees. So I everything goes through Expedia chat. The hotel is rude and does not answer. Or answers and tell you they will help, but they don’t help. I had the same towel to shower with fof four days. That is unacceptable. I asked for a late check out and was willing to pay extra. They never answered. Will never stay here again. Most terrible service I have ever received.

6/10
Fair
Christie, 23 Jan 2023
expedia-logo-v2.pngTraveller

There are No signs for the property. The driver drive around for 45 minutes looking for it. We were beginning to think we were scammed. Scary experience. They could’ve sent an email with directions or advisory.

10/10
Exceptional
Nastassia, 05 Jan 2023
expedia-logo-v2.pngTraveller

IIK was beautiful property I went during new years so no construction was happening. I was able to walk to a lot of parties or food or to items in under 10 or so mins because we were that close to the downtown strip. The property is exactly what I had expected and they always are cleaning & I appreciated that. Super beautiful, 24hr security up front, Raphael the manager was friendly and accessible by WhatsApp.

10/10
Exceptional
James, 02 Jan 2023
expedia-logo-v2.pngTraveller

Great room. Staff was helpful. They didnt have room service per say.

10/10
Exceptional
Petar, 23 Nov 2022
expedia-logo-v2.pngTraveller

The apartment was beautiful and spacious. Location turned out great for us too. Walking distance to grocery and restaurants, short drive to the beach.

10/10
Exceptional
Delwar, 28 Oct 2022
hotel-logo-v2.pngTraveller

Great modern apartments in good location

2 bed apartment was great - spacious with lots of amenities in the living and kitchen area. Location was really good in downtown Tulum, near shops and restaurants and off the main road to the beach. Communication in advance of checking in was very good. Property still being developed with construction work but wasn't a problem for us

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