Wonderful place excellent customer services

Very good

Overall its good but its the small stuff like you have to have a swimming cap before entering the pool and they will charge you 150tl for a 20 tl cap .its like the pool is free but not really .they also could have more food options at breakfast.

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Clean. Great amenities. Hands down your best bang for your buck.

The customer service was excellent! The staff (especially in the reception) were super nice, friendly, caring and helpful. Great breakfast and hotel facilities like pool and spa. The hotel location is good, there are bus and tram stops nearby.

Excellent, customer Service wonderful staff

A/C

Stay was great. Breakfast is good. Dishes not so clean. They need to work on that. Room size is good.

Friendly staff, clean rooms and great breakfast

Delightful stay. Great staff and service. Love it.

Our recent stay at ibis Styles Istanbul Merter marked our fourth visit to the hotel, and it was just as enjoyable as our previous stays. The hotel's modern design and cleanliness continue to impress us, but it's the exceptional service provided by concierge Halim that truly sets our experience apart. Halim's warm hospitality and attention to detail have consistently made us feel welcomed and valued throughout our stays. From accommodating our requests with a genuine smile to providing insightful recommendations for exploring the city, his dedication to ensuring our comfort and satisfaction has not gone unnoticed. Whether it's promptly attending to our needs or simply engaging in friendly conversation, Halim's professionalism and genuine care for guests truly elevate the overall experience at ibis Styles Istanbul Merter. It's because of exceptional individuals like Halim that we continue to choose this hotel as our preferred accommodation in Istanbul. One of the highlights of our stay was the delicious breakfast offered at the hotel. The variety of options catered to every palate, and the quality of the food was excellent. Whether we were indulging in freshly baked pastries or enjoying a hearty meal, breakfast at ibis Styles Istanbul Merter never failed to disappoint. The restaurant staff is a delight. With each visit, ibis Styles Istanbul Merter reaffirms why it's our go-to destination in the city, and we eagerly anticipate returning for our fifth stay in the near future.

A Perfect Blend of Comfort and Hospitality

My recent stay at the Ibis Styles Istanbul Merter Hotel left me thoroughly impressed and rejuvenated. This modern marvel in the heart of Istanbul seamlessly blends comfort, convenience, and warm hospitality to create an unforgettable experience for guests. **Location: 5/5** Nestled in the vibrant Merter district, the hotel's strategic location offers easy access to Istanbul's iconic landmarks, shopping districts, and cultural attractions. Whether strolling through the historic Sultanahmet Square or indulging in a shopping spree at the nearby malls, the hotel serves as the perfect launchpad for exploring the city's treasures. **Service: 5/5** From the moment I stepped into the lobby, I was greeted with genuine warmth and professionalism from the hotel staff. Their dedication to ensuring a seamless and memorable stay was evident in every interaction, whether it was arranging transportation or offering insightful tips on local hidden gems. Their attention to detail and commitment to guest satisfaction truly set a benchmark in hospitality. **Amenities: 5/5** I was thoroughly impressed by the hotel's array of amenities designed to cater to every need and preference. The stylishly appointed rooms offered a tranquil sanctuary after a day of exploration, boasting modern comforts and thoughtful touches. Additionally, the fitness center provided the perfect opportunity to rejuvenate bod

Nice staff

Very clean Dining facilities limited at night

Istanbul 2024

Great hotel, great staff. Breakfast was awesome. Front desk Mustafa helped my husband alot. Thanks to him. Also the bellboys are great. Burak was one guys name. Didnt get a chance to get the other guys name. Awesome hotel

The hotel stay was very good. However, staff were not helpful in the majority. Only a handful of staff (3 in total) were nice and helpful.

Nice and accessible property with friendly staff

Overall a Good Hotel with all amenities

Good modern hotel. Good for families. Super spa, hammam, gym and pool free to use!

Very clean, Big room

First of all, ten stars for the reception staff who worked hard to check me in early, and didn't make me wait until 2pm like other hotels. Staff at reception, in the rstaurant, and at the gym area are all super friendly and helpful. Great gym, swimming pool, and sauna.

Nice and friendly

Perfect

So disappointing!

It was a very bad experience for a 5-star hotel! Building was new, so it seemed clean! But the service was awful! Not even a simple request have done by the room service and receptions! They even didn’t understand English! I asked for a plastic bag and they sent slippers! In each room there were just 2 paper cups, so if you had a coffee you need to call the room service again for a glass or cup! They asked me what I want, but all the time they sent something wrong! I asked for a glass cup they sent a paper cup after 30 min! Asked for Ice they forgot to send after 2 times calling them! The rooms and corridors smell smoke all the time, we couldn’t sleep because of the smell!!! Was the worst experinec ever!!!

Couple trip Istanbul

Overall, the experience was good. Location is a bit off if your main purpose of the trip is to see downtown Istanbul. However, there is a tram station nearby, but almost always crazily overcrowded and takes quite some time to reach downtown. A better option is to take the metro, faster and less crowded, but more walking distance from the hotel. A special thanks to Esmanur and Hatip for their kindness and great service. Breakfast and Wi-Fi good as well.

Very nice hotel Staff is helpful and friendly

Very nice hotel

Great value for the money

On my next trip. I’m definitely coming back to this hotel. It’s so clean, respectful everything you need and a good price.

Very good location , very clean, good sevice

Good breakfast

Good hotel, great gym,pool, spa, fantastic staff.

I want to give the staff at Ibis Merter 6 out of 5...that good. A big thankyou especially to Serkan the concierge who drove myself & a disabled family member + wheelchair in his own car when there was a taxi problem. If you book here, give him a hug from us! So the hotel is a modern Ibis, the room was a good size, clean and the bathroom/shower excellent. Fridge & hot drink facilities in room, which were well used. Breakfast buffet was good with an egg chef cooking to order. If you need non-cows milk or gluten free bread, you will need to bring these though. The hotel gym is an excellent size & very well equiped, the indoor pool is good and the spa facilities look excellent (we just used the superb changing room). The hotel itself is downtown Istanbul, outside of the tourist area. So if you want to be away from the busy centre, this is a plus. Moving around was easy on the metro/underground; theres a station about 8 minutes walk down a hill. The metro is fully accessible, if you need that. Didnt use the in house restaurant, but there is a great Turkish restaurant just opposite the front door. Alcohol drinkers, note the hotel and area are dry, you would need to go to the centre for that.

grat value for the money

Great

Medical tourism

Very nice

Absolutely amazing hotel. The staff are helpfull. The rooms are great in size. The cleanliness is awesome and we had no issues

Very good value for the price 👍

The rooms were clean and the property was well maintained. Sink was not draining properly but maintenance fixed it after my request. Nice big restaurant. Gym was very well equipped. Reception was always helpful. Overall a very good experience

Hervorragend

Odalar temiz ve kullanışlı konum güzel çalışanlar ilgili ve güler yüzlü tavsiye ederim

Çalışan arkadaşların ilgisine ayrıca teşekkürler

Çok iyi

Çok güzel bir konumda, özellikle tekstil merkezinde işiniz varsa. Kahvaltı güzel, spor salonu çok iyi. Kesinlikle bir daha kalmayı düşünürüm

Kira vermeye gerek yok

Kesinlikle önerebileceğim bir otel, fiyat fayda 10 puandan fazla

İbis kalitesi

Otel merkezi bir konumdaydı, çalışanlar güler yüzlü odalar temiz kahvaltısı da çok güzeldi. İbis kalitesi ve otelin havası mutlu ediyor beni :)

très pratique

convenable

Check in kısmında çok yardımcı oldular, her şey fiyat performans açısından iyiydi. Tek sıkıntı her sabah temizlik görevlilerinin yüksek sesle konuşmasıyla uyanmaktı.

Lo peor nadie ablaba español..lo peor la comida orrible muy mala..los 7 días toallas y sábanas muy limpias con muy buen olor...hotel limpio poco lujoso normalito mediocre par un 5 estrellas yo le daría un 3 por la limpieza de las toallas y sábanas almuadas...el trato de recepcionistas correcto los q te ayudaban con el coche muy serviciales y amables el gerente de buffet amables..en general mi experiencia muy orrible reserve me pensaba q iba a corresponder con los hoteles en España de 5 estrellas muy buena comida y lujosos limpios en todo ....el trato muy co4ecto no volvería.....

Bra

Geweldig verblijf kamers waren erg schoon heel aardige personeel

4 star hotel

The room had no view, not a comfortable bed, lacked shampoo and conditioner, lobby was not presentable - the breakfast was good but 4 star

Liked it Beaucoup

Had a great stay

Çok iyi

Konum olarak iş merkezlerine çok yakın. Hizmet gayet iyi, personel güler yüzlü. Oda ve ortak alanlar tertemiz. Kahvaltı kaliteli ve lezzetli

Kahvaltı çeşidi çok az

Not far from public transportation

Bewertung Gesamt deshalb nicht hervorragend weil das Bett umbequem war, sonst alles TOP

Relishing Consistent Excellence and Hospitality

Returning to Ibis Styles Istanbul Merter Hotel for the third time was yet another delightful experience. The warm welcome from the staff, who remembered me from previous visits, made me feel like a valued guest. The consistently high standards in cleanliness and comfort of the rooms contributed to the overall positive impression. The hotel's attention to detail, coupled with the convenient location, continues to make it my preferred choice in Istanbul. Ibis Styles Merter Hotel consistently delivers a welcoming atmosphere and exceptional service, ensuring that each stay is a memorable and enjoyable one.

호텔은 너무 좋으나 관광지와는 너무 멀리 떨어져있고 대중교통도 제한적이라 이동에 불편함

Bad food

Sehr gut ausgestattetes Hotel im geschäftigen Textilviertel Merter, ausgesprochen freundliches Personal. Sehr guter Service. Zu den touristisch interessanten Vierteln Istanbuls ca 45 Minuten Anfahrt mit Bus und Metro.

Fiyat kalite orantılı idi. Teşekkür ederim.

Nel quartiere della moda all' ingrosso

Hotel eccellente, lontano dal centro storico ma vicino alla fermata del tram. Tragitto breve ma in in salita dal tram all' hotel. SPA centro massaggi e hammam. Obbligo di cuffia in piscina. Possibilità di cenare in camera

Everything was perfect thanks you

trs bien passée

C/Out

Merhabalar, ben rezervasyonu mobilden yaptım çıkış saati 14:00 olarak yazıyordu ama saat 11:50 de odamızı arayıp çıkış yapmamız gerektiğini söylediler. Otopark sorunu var gündüz araç için park sorunu yaşanıyor. Kahvaltıda çeşit oldukça iyi ve doyurucu. Konum olarak merkezî bir yerde.

Everything was good except the Reception Lady in this morning, guest is waiting she don’t even look at the guest nor greeting. 👎 Except her, everything was great check in was very good and especially staff at the Restaurant wow 5Star !

Hôtel Tout Parfait !

Hôtel extra ! Situé à 25mn de Tram des grands sites à visiter . Facile et le Spa complet quel confort en fin de journée .

Mittelmäßig

Non viene servito alcool

Clean, comfy and nice hotel in Merter Istanbul

We stayed for 5 nights. Smooth and quick check-in late night. Room was clean and bed was comfy. Shower had a reasonable size and always with hot water. Overall the hotel was in good condition. Breakfast was very good with many options and changing every day. Location is a little far from tourist sites. There were many clothing shops and not so many restaurants. Area is busy and crowded with people in the day time. There was a very friendly housekeeper named Suna who provided great service. 10/10 for Suna👍We recommend this hotel.

Atención amable, desayuno excelente, habitaciones limpias y fácil acceso

Tres belle hôtel

Fantastique

Clean and secure

Value for the money

Highly recommended 👍

Très bon hôtel

Es muy central y el servicio excelente. Súper recomendando el spa y el gym