Fair
187 Guest reviews
401 Rue Notre Dame E, Montreal, Canada. See map
300 sq feet
1 Queen Bed
28 m2 / 300 ft2
Room Only
Free WiFi
Pay with Credit card
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Free cancellation until 26 January 2025 23:59 (GMT-05:00).
Price per night, 1 room
350 sq feet
1 King Bed
33 m2 / 350 ft2
Room Only
Free WiFi
Pay with Credit card
Pay with Crypto
Free cancellation until 26 January 2025 23:59 (GMT-05:00).
Price per night, 1 room
Located in Montreal (Old Montreal), Hygie boutique hotel is within a 10-minute walk of Old Port of Montreal and Notre Dame Basilica. This hotel is 0.6 mi (0.9 km) from Montreal Convention Centre and 1.9 mi (3.1 km) from Bell Centre. Make yourself at home in one of the 8 air-conditioned rooms featuring espresso makers and Smart televisions. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with bathtubs or showers are provided. Featured amenities include dry cleaning/laundry services, luggage storage, and lockers.
No elevators
Professional property host/manager
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
English
French
Free WiFi
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities
Garden
Front desk (limited hours)
Wheelchair accessible parking
Lockers available
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Food and water bowls
Litter box
No elevator (single level property)
Well-lit path to entrance
It was pretty gross and dirty. They clearly had not swept as we saw human nails discarded on the floor.
Service was great but the room was definitely not sound proof as advertised. We could hear the staff welcoming other guests and in the morning we could clearly hear the showers. Would not recommend for those that have dust allergies. There was dust under the bed and when we plugged in the cord for the fridge (there is a mini fridge:)) we saw that area was definitely not cleaned for a while. The shower room was everything we wanted and overall the look of the room was very modern and nice.
We have stayed in Hygie Hotel for the third time but the property is not well maintained. The hotel is dirty, our bathroom sinks were clogged, the towel hangers are broken. Overall there is no maintenance of the property.
Average room
If you are tempted to book this, I BEG YOU please look somewhere else. The rooms don’t have individual AC so sleeping was like torture!!! We couldn’t come back to our rooms and relax because it was like a sauna. The shower looked nice till you turned it on and then it was like an erratic sprinkler! The shower base had no ridges so I almost slipped and broke my arm! The manager was avoiding speaking with people because we couldn’t have been the only ones who were complaining. They couldn’t be found through the 2 days we were there. The bed was lumpy, the pillow cases were rough and left marks on our faces. This place does not deserve a dime of your money, you will regret it deeply if you book it!
While the place was clean and fairly decent this is NOT a hotel I’d say it’s more of a hostel. Shared room with shared bathroom and shower as well as communal kitchen and some room have their own bathroom. I tried reaching out to the hotel via text and email as they said and never got a reply. Good place if you’re in Montreal to party and only need a place to sleep but this is not the place for pre-drinks and order food. Lastly the rooms are not necessarily what they say they are on the website. We booked a king suite room where we could sleep up to 4 there was 3 of us and there was only a king bed with no couch as they said on the website
Room was quite dirty, it is in a dark basement which was a little uneasy walking into. No key for room just a code which the person said out loud to me in front of other guests
Room is extremely small, all aspects open (bathroom to sleeping area) no doors, tv setup terrible, shouldn’t be seeing what the residents watch on guests tv. Not a hotel at all more like room to rent for a night
HOT The air conditioning worked during the day but at night the temperature went to 28 c /82 f and there was no way to turn down the heat. The pillows were like large boulders. Parking was inconvenient. The shower was literally taped to the wall and spraying and leaking all the way into the next room.
Overall its a good experience, except the noise that we get during our stay from the traffic
Les toilettes transparentes li fallait les inventer vous avez réussi à le faire bravo
I was told I would be able to come by early to check-in because I would be at a concert during the check-in window. No one was there when I arrived and I spent 1.5 hours waiting outside the hotel only to be told to call them later and they would check me in over the phone. The whole thing was a huge time waste and felt completely disorganized.
Fraudulent hotel. This is not a hotel and is a very low grade hostel. You sleep in a shabby basement room next to a sidewalk while hearing everyone from every room. Anyone can enter your "hotel room" via a keypad. Place too poor to afford handling multiple calls, basically a normal house phone. Receptionist doesnt answer door. Prime real estate to steal kidneys.
No drinking water , No shampoo ,no soap ,no body’s wash, no tooth brush or tooth paste in the room. Fist time had this kind of experience.
Je n’ai pas ressus mon dépôt encore
Great location but the facilities are underground. I had difficulty checking in as there wasn't anyone on-site but ultimately it got figured out.
Bittersweet!
No access to windows in our room. Ceiling full of scotch tape. TV went on by itself at 3AM. Very noisy all night. Only one towel for 3 people, no face cloths. The hand soap and the body soap was the same. AC not working during the night, too hot to sleep. Location was perfect considering we wanted ro be close to Montreal old-port. The place was clean.
Great location. Only one towel, one coffee cup no WiFi info given; had to ask. The hallway needs some work.
I AM NOT SURE IF YOU ACTUALLY QUALIFY YOUR CLIENTS THAT YOU LIST ON EXPEDIA.CA IF NOT A SUGGESTION YOU SHOULD!! THIS IS A COMPLETELY UNACCEPTABLE PLACE FOR A COST OF ABOVE $40. NO CHECK IN PROCESS, WE ACTUALLY GOT LUCKY TO ACCIDENTALLY RUN IN TO SOMEBODY, THE PHONE NUNBERS ARE NOT OPERATIONAL, THE DOOR BUZZER REQUIRES A CODE TO ENTER WHICH WAS NOT PROVIDED BY ANYONE! ROOMS ARE IN A BASEMENT OF AND OLD BUILDING WITH ZERO RECEPTION. AND PEOPLE WALKING THE STREETS ARE HEARD LOUND AND CLEAR ABOVE US. THE PLACE DOES NOT GET A CLEANING LIKE IT SHOULD FOR $190 ALSO THE BED SHEETS WERE DIRTY AND ONE SINGLE TOWEL PROVIDED... I CAN GO ON FOR MUCH LONGER BUT I THINK U GET THE POINT. VERY DISSATISFIED WE LEFT THE HOTEL. CRINGED
Location was close to iconic place Jacques quartier
The guest service manager is adorable.Fair pricing and hotel located steps from the activities of the Old Montreal. Confortable bedding and stylish room.
I will try not stop here anymore
Dear expedia Manager, I am writing to express my deep dissatisfaction and concern regarding my recent stay at your hotel( Hygie Boutique). Unfortunately, I had an extremely disappointing experience, encountering several issues that significantly impacted the quality of my stay. From the moment I entered my room, I was dissatisfied with the conditions and immediately requested a refund and cancellation of my reservation. However, I was informed that it was not possible and was instead offered another room. To my dismay, the alternative room provided was also subpar, lacking both proper lighting and essential amenities such as towels and even a bottle of water. Furthermore, I was alarmed and disturbed when an individual entered my room at 4 AM, only to hastily leave upon seeing me and my spouse present. This incident greatly compromised our sense of security and made it difficult for us to sleep for the remainder of the night. To compound the issues, the lack of parking facilities led to a penalty fee of $91 for my vehicle. This added inconvenience and unexpected cost further contributed to my overall dissatisfaction with the hotel. Considering the magnitude of these problems and the extent to which they affected my stay, I kindly request a full refund for the amount I paid for the hotel. I believe it is only fair and justifiable given the numerous shortcomings and inconveniences I experienced during my time at your establishment. I would like to emphasize that I am ac
Convenient location. Had to ask for toilet paper & hand towels. Nothing fancy, but it was nice & clean. I didn’t go there to sit in my room. The location was great
Perfect location
Presidential suite big and very comfortable. No issue with my dog.
Great for money
Very nice, simple, cheap & effective! Great layout & decor!
1.water take times to come hot 2. wash bassin water takes too may times to flow away 3.curtains too short .. light enter room
The location is great. We had a great weekend walking around the old port. The property itself is a basement and was not super clean. Our bed sheets when we arrived had old makeup and hair but they were great and allowed us to switch rooms. For the price and location I would consider staying again but definitely feel Hygie needs to look at the cleanliness of the place.
Great location to access the old Montreal.
Gross
Place was gross after speaking with the employee that was no help we had to leave and get a new place
This is a great location, very quiet and private. But my room had a pretty bad ant infestation. And one of my patio doors wouldn’t lock, which was a little unsettling.
Bad bad night
Parking is on street which was a problem finding anything. Room smells like cigarettes. I will never stay here again and will be sure that everyone knows that this is not a good place to stay.
I barely slept because of the noise from the street and from inside the hotel (it seemed the staff was doing something overnight and not sure if other guesses were also loud). The front of the hotel was dusty and didn’t have a front desk, just sort of a podium with a kiosk on the side. At the time of checking out, nobody was available and we kept ringing the bell until someone answered the intercom (maybe we checked out too early). Pillows were think. Pros: room is well remodeled, nice and clean. Hotel is located at walking distance from Place d’arms and restaurants.
Left this hotel in 2 hours!
We booked Hygie hotel for 4 days but ended up leaving after spending 2 hours there! All rooms are in the basement that looks like a former office space. There are no windows, no ventilation, and all heating is centralized. It was so hot and so impossible to breathe in our room! Our dog was panting loud and was restless! We have requested a fan, asked if it’s possible to reduce the temperature, but got a negative response each time! After 2 hours we decided to leave as this would have been a miserable stay with sleepless nights! We have requested a refund but the management refused to refund us and refused to cooperate with Hotels.com, even though we stayed there just for 2 hours! There is also no reception, no elevator and quite a few stairs to climb with the luggage! We will never consider staying at this hotel again! They literally took our money and provided terrible service!
There was an ant problem, also parking should be better organized
.
The room was absolutely AMAZING. I could hardly believe my eyes when the friendly receptionist opened the door. Once I was in the room I realized that the toilet was very visible from the main part and there was no way to cover the glass. I was on my own, so it did not matter, but I would not have liked this had I been with a partner. There was construction going on so I could not use the garden, but it was not a problem.
this is not a hotel… room was small and not similar to the pictures. No safety lock on door either and staff know your passcode making us feel a bit uneasy. No one at check in and had to wait to get in, rooms are in a scary basement?? no air conditioner and no door to the bathroom so everyone can hear you do your business. More like a hostel. This was very misleading I wish i could get a refund.
Wish we hadn’t
No in-person reception, rooms are in the basement, musty mildew smell. Room was clean and bed was comfortable.
Very nice location, very clean and simple which I liked, there is a common area kitchen and alternative washroom, walls r quite thin though
Nice area
Very nice modern hotel which was very clean. I would go back.
Ok for a quick stay
The hotel is a bit dated. The washrooms leave little to the imagination and the hotel is noisy
Never again - Do not book this hotel you will regret it like I did. No lobby, no cleaning service
The location can not be beat. The only reason to stay here is that you are right by all of the shops, restaurants and a lot of the tourist attractions. However there is absolutely no one available from the property. Check in was not easy. You have to keep pushing a intercom on the outside of the building and hopefully eventually someone will show up and open the door for you and tell you what room you are going to. If you need anything once you check in...like extra towels, blankets, coffee etc. there is absolutely no one to get this from. Check out was non existent. There is no one to talk to to or tell that you are checking out.
I liked the location which is the only positive thing I can say about Hygie. There was nobody to speak by phone. There are two phone numbers given to clients but nobody answers EVER. The room was clean but it is furnished with the bare minimum. It’s also in a basement. The pillows are so thick and hard we could not use them. I will never encourage anyone to stay there.
This hotel doesn't qualify for 3.5 stars. It should be 2 stars. the entrance is dirty and one have to go down a stair with heavy bags. there is no daily housekeeping. my room was not done the second day. there were no towels when I arrived. I will ask for reimbursement.
I liked the hotel
We have stayed in Hygie before. This time the property wasn't in good condition. The check in and check out process was very convenient.
Tried to charge us additional fees during check-in (prepaid), they claim to have soundproofing, however, you could hear conversations through the wall and they were cleaning and vacuuming the hallway at 10pm. Linens were not clean, garbage and dust left on the floor and under the bed and we had to request towels. Overall very poor stay, I'd recommend spending a little more to stay somewhere else.