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24 May 2025
Saturday
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25 May 2025
Sunday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Hyatt Place Bayamon in Bayamon (Hato Tejas), you'll be within a 15-minute drive of Condado Beach and Puerto Rico Convention Center. This casino hotel is 9.7 mi (15.7 km) from Pan American Pier and 11.1 mi (17.9 km) from Port of San Juan. Make yourself at home in one of the 156 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and designer toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Bayamon? This hotel has 1829 square feet (170 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

Professional property host/manager

Pets allowed

Pet max weight (per pet) in kg is 23

Pet max weight (per pet) in lb is 50

Only dogs are allowed

Maximum number of pets per room 2

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets cannot be left unattended

Check-in from: 4:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 12:00 PM

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per day
  • Service fee: 11.50 percent

We have included all charges provided to us by the property.

You need to know
  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Special Instructions
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Minimal age
18
Optional fees
  • Covered self parking fee: USD 15.00 per night
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Gym

Entertainment

Non-smoking

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

ATM/banking

Conference space

Hiking/biking trails nearby

Television in common areas

Garden

Free breakfast

Safe-deposit box at front desk

24-hour front desk

Business center

Casino

Assistive listening devices available

Braille or raised signage

Number of restaurants - 1

Conference space size (feet) - 1829

Conference space size (meters) - 170

Number of meeting rooms - 1

Number of outdoor pools - 1

Snack bar/deli

Self parking (surcharge)

Computer station

Number of bars/lounges - 1

Number of coffee shops/cafes - 1

Pool sun loungers

24-hour fitness facilities

Shared microwave

Number of slot machines - 46

Number of gaming tables - 8

Number of VIP gaming rooms - 1

Casino floor size square feet - 10000

Casino floor size square meters - 929

Banquet hall

Covered parking

Uncovered parking

Secured parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Hotel reviews

8.8
Excellent1223 Verified Reviews
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Cleanliness9.0/10
Service9.0/10
Comfort8.8/10
Condition8.8/10
Amenities8.6/10
2/10
Poor
Anne-Gilberto, 15 Feb 2025
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Breakfast was limited

10/10
Exceptional
Katherine M, 15 Feb 2025
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It’s was great services was pleasant and housekeepers kept the room clean at all time

8/10
Excellent
Katie, 15 Feb 2025
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All the staff was incredibly friendly. The free breakfast was a nice added bonus. Parking should be cheaper considering it is shared with the casino and it can be hard to find a parking spot. There is nowhere near by for late night food unless you get fast food or travel down the block to more unsafe area.

10/10
Exceptional
KEvion Diane, 15 Feb 2025
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It’s about 15/20 minutes from San Jaun, but overall stay was great! Staff are very bilingual, and welcoming.. breakfast was different every morning and good.. there was a mall, grocery store, and food places very close by.. overall stay was a 9/10 because of distance from san jaun

10/10
Exceptional
Mandy A, 15 Feb 2025
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awesome staff

8/10
Excellent
Alberto, 13 Feb 2025
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This is a good comfortably hotel, although you need to have a car. The area around is not very walkable and it has a major arterial in front of the hotel. Two details were not great during my stay. Water pressure was low and internet was down.

4/10
Poor
Jorge E, 12 Feb 2025
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The staff was not servicial

10/10
Exceptional
Joyce, 09 Feb 2025
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I love this place!!

10/10
Exceptional
Anastasia, 07 Feb 2025
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The rooms were clean and cozy and the staff were all very polite and welcoming, and had free breakfast each morning really enjoyed my stay!

10/10
Exceptional
Guillermo, 06 Feb 2025
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Great chill hotel

10/10
Exceptional
Sharon, 06 Feb 2025
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We loved our stay here at the Hyatt. Staff were very nice and the cleaning staff checked on us daily to ensure we had enough water, towels and toiletries. The beds were comfortable and I liked that we could control the air in the room. The free breakfast was nice. They even have a little snack bar for late night runs if you need it. Ubers are very easy to get to and from here if you don’t rent a car which we did not. We would stay here again.

8/10
Excellent
Carrie, 05 Feb 2025
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Easy access to stores and food

10/10
Exceptional
Aliyah, 05 Feb 2025
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This was a great stay, we did have a little issue in our first room but they definitely fixed the problem immediately and moved us to a better room. Staff were sweet and understanding.

6/10
Fair
Guadalupe, 05 Feb 2025
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The staff was great, the Free breakfast was the best part of our stay. We noticed that the room linens were not cleaned/changed everyday. They would just fold the bed with the same sheets. We knew because we found a bottle cap underneath the the linens on the 2nd day there.

10/10
Exceptional
Phoeron, 04 Feb 2025
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Nice quiet friendly

10/10
Exceptional
Rafat, 04 Feb 2025
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Excellent staff

10/10
Exceptional
Jessica, 04 Feb 2025
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Everything was great. Will definitely be coming back. Staff is amazing. Housekeeping is great and everything from the room to the pool and the breakfast was fantastic.

10/10
Exceptional
Richard, 04 Feb 2025
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Convenient for our purpose. Reasonably priced compared to in town hotels.

10/10
Exceptional
Diskarlyn, 03 Feb 2025
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Great

6/10
Fair
Lemuel, 31 Jan 2025
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Good

10/10
Exceptional
Carlos, 29 Jan 2025
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Great

Stay was awesome. Had a frw challenges when we checked in however, issues were corrected. In addition breakfast was especially great.

8/10
Excellent
Olga, 29 Jan 2025
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It was our last stop of many and did not disappoint we needed a place to get our selves together before flying home.

10/10
Exceptional
Janelle, 29 Jan 2025
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My family stayed here for 4 days. The staff are super friendly and helpful especially Ashley and her coworkers. They gave recommendations on shopping and places to eatn

10/10
Exceptional
Jekireya, 28 Jan 2025
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Very clean property. Around a lot of restaurants and activities

8/10
Excellent
Becky, 26 Jan 2025
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Room and hotel were nice but it is far away from old San Juan and shopping.

10/10
Exceptional
Sharma, 25 Jan 2025
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Great location being adjacent to Plaza del Sol and easy driving to many areas of interest. A wide variety of dining options in the immediate environment. Very safe and comfortable surroundings.

8/10
Excellent
Juan, 24 Jan 2025
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It is away from the commotion from San Juan, there is easy access to the highway, and only 15 min from Plaza Las Americas and restaurants. You will need a car to move from and to this hotel

10/10
Exceptional
NANCY, 24 Jan 2025
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Great hotel, safe, quiet and clean. Bar and restaurant on site, breakfast was good. Staff was friendly and attentive.

8/10
Excellent
Karla R, 24 Jan 2025
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N

8/10
Excellent
Rochell, 20 Jan 2025
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Great

8/10
Excellent
Jannel O, 20 Jan 2025
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They have a restaurant and casino on the property plus Walmart and two shopping malls are close by, one is within walking distance however i don’t recommend walking there as there are no sidewalks, an Uber is $5. If you party La placita is only 15minutes away and the music is very diverse. San Juan about 25mins away. The property is clean, breakfast was decent, nice pool, clean room, great housekeeping. I didn’t give five stars because we waited almost an hour before we could check in due to rooms not being ready.

2/10
Poor
Verified traveler, 19 Jan 2025
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Awful expwrience

We booked a hotel with two queen beds and a sofa bed for six people. They said they only have a King bed available. I am pissed. Where am I supposed to sleep my four children?

8/10
Excellent
Luis, 18 Jan 2025
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ok

10/10
Exceptional
Jeannelia Lozada, 17 Jan 2025
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Breakfast and staff was amazing

8/10
Excellent
Rebecca, 16 Jan 2025
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The property was nice and very well kept. A car is needed not walkable. shopping sensor/mall is close by would say 10minute drive lots of food nearby including fast food, such as McDonald’s and Burger king and traditional Puerto Rican food as well breakfast is included at the hotel overall it’s a good stay if you have kids

8/10
Excellent
Karen, 15 Jan 2025
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Good

10/10
Exceptional
Tyheesha, 14 Jan 2025
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Great staff and FREE BREAKFAST

6/10
Fair
Enissette, 13 Jan 2025
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They have only on employee to attend reception and cafeteria areas … this is desfavorable for customer service . The room key 🔑 isn’t function, three time we need go to reception for this problem .

6/10
Fair
Anna, 13 Jan 2025
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What I liked is that parking was easy and accessible, the area was quiet and there was a casino next door. Also, breakfast was included but very chaotic and only until 9am (most places will have it until 10am). What I didn't like is that it is too far from everything central. We had a car so it was ok but I wouldn't stay there if I didn't have a rental car. The biggest problem I had with the hotel was how it wasn't clean. I don't need a 5 star hotel, as long as it is clean. When I travel, it's just a place to sleep in but must be clean. The hallways smelled like a skilled nursing facility (I am a nurse and know that smell), the carpets in the hallways were filthy, you could see they needed vacuuming. The room was better cleaned and smelling but the bathroom door was filthy, the handle looked like it hasn't been wiped in months. There was dust on the walls, actually took a picture, you could see it in the light. The sheets were wrinkled and there was hair on our sheets, pillows didn't smell fresh. I really didn't feel it had a good cleaning at all.

2/10
Poor
Fabíola, 12 Jan 2025
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Reservation for 4 people but only 1 bed

I did the reservation for my family: 2 adulta and 2 children. When we got into the bedroom there was only a twin bed, towels for 2 people. And the said that I should have “chosen” for 2 beds, I was not enough to Make a reservation for 4 people!!!! What Kind of hotel Make reservation for 4 and only 2 placês to sleep???

10/10
Exceptional
Ghira, 10 Jan 2025
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Fue nuestra segunda vez y nos sentimos comodos ahi. La habitacion es amplia.

8/10
Excellent
ANNALISA, 09 Jan 2025
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Great stay, pleasant with room & hotel condition. Needed a room change because the initial room I was assigned smelled moldy but once the change was completed, no further issues.

10/10
Exceptional
Shahidul, 08 Jan 2025
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Room was nice and comfortable

10/10
Exceptional
Noel, 07 Jan 2025
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I liked the locatiom and breakfast.

6/10
Fair
Cole, 07 Jan 2025
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We arrived late after a very long trip and got to our room and found only 3 towels so we went to request more and staff was very condescending and asked “do you realize what time it is” then handed us 3 hand towels stating couldn’t give us more towels at midnight. Buffet was average taste but ran out of most things and didn’t replenish.

8/10
Excellent
Ashley, 07 Jan 2025
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Hotel guest shouldn't have to pay for parking

10/10
Exceptional
SUBRAT, 06 Jan 2025
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This is one of the best hotels around the San Juan area. We liked our stay here and the breakfast is good. The rooms are good but our bathroom door was getting stuck at the lock position and had to be yanked open. They fixed the door 12 hours after we made the complaint however they did make it somewhat usable in the mean time. Also the bathroom door slides and locking it is a bit of a challenge. Other than that the staff are very kind amd other services are good. There is a restaurant right next door and its okay. The parking space within the facility is good but its 12 dollars a night. Overall, I would recommend this place. Bayamon the area where this hotel is at is a good developed area and has many American style restaurants. However I would recommend trying Puerto Rican food instead and seafood.

10/10
Exceptional
Frankie, 06 Jan 2025
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Good location if going all over the island. Every thing you need at a short distance.

10/10
Exceptional
Andrew, 06 Jan 2025
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Great Value-Good Location

This was a great last minute find for our last night in P.R.! The hotel seemed almost brand new. It was a great value and a pretty decent location.

10/10
Exceptional
Leomar, 06 Jan 2025
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Great Hotel! Great location

10/10
Exceptional
Nikki, 05 Jan 2025
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The room was nice. The clerks were amazing friendly and very helpful. Definitely would stay there again

10/10
Exceptional
eric, 04 Jan 2025
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Mall shopping

10/10
Exceptional
Manuel, 03 Jan 2025
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Excellent service

10/10
Exceptional
Jeffrey, 01 Jan 2025
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I liked this hotel. It was great with the hot breakfast every morning. My kids had fun. Just wish there was more things to do at hotel. Room was nice and spacious. Parking was easy, staff was really nice and wonderful. Would definitely stay here again.

6/10
Fair
Joel, 01 Jan 2025
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Nice hotel. The only bad thing was that they did not had the room ready. We had to wait two hours for the room. Also the AC stopped working at 3am.

10/10
Exceptional
VANTARAM, 31 Dec 2024
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The breakfast and room service are great

10/10
Exceptional
ainhoa, 31 Dec 2024
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Nice place

4/10
Poor
SATYANARAYANA, 30 Dec 2024
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The staff was very irresponsible. They initially gave us a room that tub clogged and room was dirty and sweat smell, moved us to the next room, it was also in similar condition. I have requested them to move to other Hyatt hotels, they said no but can cancel the booking. They told me to book any other hotels if we want to. I will not stay here again in the future or recommend to anyone.

8/10
Excellent
Miguel, 29 Dec 2024
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Hotel is nice, clean and felt safe.

8/10
Excellent
praveen, 29 Dec 2024
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Liked the location. Hotel reception is not efficient and room service dont even know how to replace towels in rooms. Parking is in next bulding.

8/10
Excellent
DILIP S., 28 Dec 2024
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Location was perfect. Gym was very basic. Had fun in the swimming pool. Breakfast was nice. Staff was friendly and informative. Over loved it.

10/10
Exceptional
muhammad adil, 28 Dec 2024
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Excellent place to stay and friendly people

8/10
Excellent
Laura, 27 Dec 2024
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Really nice place to stay! I recommend the hotel.

10/10
Exceptional
Abigail, 25 Dec 2024
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It was great for our one night stay. But the room had a smell and the bathroom floor was sticky. And the toilet had black mold.

10/10
Exceptional
Amarilis, 22 Dec 2024
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Affordable

10/10
Exceptional
Joseph, 22 Dec 2024
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There is a very nice science park next door, and an exceptional art museum. There are a few places you can walk, but traffic is busy. We took Ubers which were quite resonable. The staff at the hotel is great. And they obviously work very hard. However, they are understaffed and could use more help.

10/10
Exceptional
Jeannette, 22 Dec 2024
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VERY GOOD

10/10
Exceptional
KIMBERLY Michele, 22 Dec 2024
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The room was nice and neat

10/10
Exceptional
Angel, 19 Dec 2024
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Excelente hotel

10/10
Exceptional
Angel, 19 Dec 2024
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Recomendado, servicio, localización, el hotel esta hermoso, el desayuno a otro nivel en fin 100 /10

10/10
Exceptional
Miguel, 19 Dec 2024
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Excellent. Clean. Great location. 20 minutes away from old San Juan. Breakfast is really good.

10/10
Exceptional
Agner, 18 Dec 2024
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The staff, the room, the beakfast!! It was just GREAT!! HIGHLY RECOMMEND IT!!!!

10/10
Exceptional
Nichole, 17 Dec 2024
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Nice area, great hotel amenities, affordable and excellent service. Definitely recommend staying here.

10/10
Exceptional
Evlesha, 16 Dec 2024
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It was just beautiful 😍

10/10
Exceptional
Lynette, 15 Dec 2024
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Excelente lugar para quedarse. Deben de arreglas los elevadores.

10/10
Exceptional
Nicolasa, 15 Dec 2024
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Nice staff

10/10
Exceptional
Hector, 14 Dec 2024
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Una excelente opción para estar cerca de SJ , en un buen hotel con buen precio y excelente servicio. Habitación muy cómoda, muy bien insonorizada, aceptable desayuno, excelente ubicación para comprar o ir a restaurantes.

10/10
Exceptional
Richard, 11 Dec 2024
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Good artention, quiet and have good location

8/10
Excellent
Michael, 08 Dec 2024
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The staff is very accommodating and helpful. The rooms are nice, could use a better desk chair, if you spend a lot of time working from the room, the chair is very uncomfortable. Parking is by entry gate and you pay a daily rate. They advertise a bar and food, but seems like the front desk staff is expected to staff this as well. There is a decent restaurant very close by.

10/10
Exceptional
Nancy, 03 Dec 2024
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The property was well maintained, staff members were excellent.

10/10
Exceptional
Hector, 02 Dec 2024
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Great location, shopping & restaurants within walking distance. Next to a Casino for those who like to play. Staff was very friendly and attentive, excellent service. Would stay again next time.

8/10
Excellent
Jose M, 01 Dec 2024
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Very good

8/10
Excellent
Herminio, 01 Dec 2024
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Beautiful landscaping and staff was excellent and attentive to your needs

10/10
Exceptional
Jose, 01 Dec 2024
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I was very nice

10/10
Exceptional
Lourdes, 01 Dec 2024
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Great

10/10
Exceptional
Janet, 01 Dec 2024
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Good location. Kimdness in their service. Clean.

10/10
Exceptional
Pedro, 30 Nov 2024
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Perfecto

10/10
Exceptional
Myriam, 28 Nov 2024
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Very safety

6/10
Fair
Marcos, 25 Nov 2024
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Un pequeño desastre, ningun hyatt te asegura tu cuarto aun cuando ya lo tienes pago con antelacion.

10/10
Exceptional
Maria, 20 Nov 2024
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Should put notice in bathroom that hall switches must be on for bathroom lights to come on. Found out at check out. Thanks to the glass door let enough light in from hall way to shower. Comfy bed

8/10
Excellent
Jose D, 17 Nov 2024
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Good

10/10
Exceptional
Nelson Arturo, 16 Nov 2024
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Excellent

10/10
Exceptional
Alchino, 14 Nov 2024
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Love it overall.. staff is amazing

10/10
Exceptional
Carol, 14 Nov 2024
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The hotel offers a clean and comfortable rooms. Also, is next to shopping malls and sort drive to major highway.

10/10
Exceptional
ANNE, 12 Nov 2024
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Our stay was amazing only thing you have to pay $15 daily for parking but very convenient to the nearby mall and all the food places

2/10
Poor
Roslyn, 12 Nov 2024
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Very disappointing anniversary vacation.

We booked this Hotel because we stayed here last year for our anniversary and it was very nice. The staff was very friendly. The service was efficient. The room was very nice comfortable clean and efficient and the view was absolutely gorgeous this year. It has been extremely Disappointing. There’s no balcony to our room and the view is not anywhere close to what we had last year. This is our second day and we went down to the pool last year. We were able to order lunch or snacks from our lounge chairs around the pool this year. They directed us to a food truck and it was closed. Then we proceeded downstairs to eat on the patio and the service was so slow. We didn’t really think we would get our food. Last year, I highly recommended this place to our friends and family. Unfortunately, this year I cannot repeat the recommendation if anything I would have to advise people to stay far away it’s definitely not the same. I feel really bad because we look forwarded to celebrating our wedding anniversary here again, but it is very disappointing

6/10
Fair
Jose, 10 Nov 2024
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Room very spacious. Bed was okay, but not great. AC was great. Somewhat difficult to park due to the large number of cars visiting casino.

10/10
Exceptional
Arlyn, 10 Nov 2024
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Had a great stay Breakfast was good Many restaurants nearby

10/10
Exceptional
Joanna, 09 Nov 2024
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The peaceful environment

10/10
Exceptional
Nigma, 01 Nov 2024
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Excelente

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