Easy access and fast service

Great stay

Very nice stay. The staff was accommodating and kind, and I was able to get a room with a bathtub and an early check in. The hotel is also conveniently located in Levent, close to Kanyon mall with many shopping and food choices in the area.

Nice place to stay for your meetings

Nice and quiet hotel and next to mall. Very convenient

Great location & very friendly staff

Every thing was perfect especially Hulya and burak thank you so much for your help

excellent

Great location,very luxury and clean

Lovely staff, breakfast options were good. The room was also very big with huge seating area , thanks to the housekeeping staff who kept the room clean and amenities topped up. My family also enjoyed the swimming pool facility, it was compact but very relaxing and warm. Metro station also just outside the hotel, which is convenient if you want to avoid being stuck in a traffic.

I was pleasantly surprised with Hyatt’s amenities and overall experience. We arrived earlier than check in time and Maria was so nice and welcoming. She made sure we were comfortable and provided us room as soon as possible - one hour before our time. The food (we had half board) was sooo good. The guy Ozlur (I hope I’ve spelled it correctly) was super helpful. I’m so happy we’ve stayed here. Thank you, Hyatt!

A wonderful experienced from start to finish. It is a beautiful venue with beautiful rooms. And what is more; their customer service is unrivaled. We highly recommend!

All crews are nice and helpful. My room in 5th floor has a stunning view. Thank you

The hotel staff are very friendly and accommodating especially Elif from front desk and Sara from housekeeping. The hotel rooms are spacious and comfortable. The hotel amenities are excellent.

Loved the property, the room, the staff, the breakfast, the area. It was perfect.

Friendly staff and clean hotel. Perfect location

The hotel has everything you expect from Hyatt

The room is quiet, big, but they have a problem. The window is not open and it's the view it's looking to the Cemeteries.. location is perfect. If you have a car, you can reach everywhere with 7 to 10 minutes.... talal

It was a beautiful stay for our anniversary - close to all the bars, restaurants, and shopping. The room was gorgeous and the property was easy to get to and from! Highly recommend!

Frequent business traveler. One of the best hotel experience I've had in a long time. Excellent service, superb rooms, varied and quality breakfast (including vegan options) and all at a very reasonable price. Excelllent location with a metro station at the corner and major shopping malls across the street. Higly reccomend

Stunning value in a convenient location.

We arrived at night on 4th January and the man in the reception was very bad don’t know how to deal with the people Un comfortable bed , nice bathroom Parking so expensive

Location

Enjoyed it. Only issue was they are going through renovations.

Beautiful rooms

Beautiful room, excellent staff

Large modern hotel

The staff at reception were very friendly and helpful. I was given a free upgrade which meant i had a big room with a sitting area at the front of the hotel. The bathroom was spacious and well equipped. The bed was comfortable though the room was a little too warm. I tried setting the A/C to 20'C but it never got below 21.7 during the two days i stayed. There is no way to get a breeze as the windows are sealed (I hate these modern style hermetically sealed hotel rooms) Breakfast was fine

Very helpful staff

Great service by staff who were always polite and professional. Hotel located in a good area 1 min away from train station where you can go into town or to the nearby shopping centres. Room was very clean and spacious also very comfortable.

Amazing Location and Lovely Terrace

The friendliest and most welcoming staff in Istanbul! Amazing location with easy access to 3 of the most wonderful malls in Istanbul along with some of the best dining options around the area with supermarkets and pharmacies a stone throw away from hotel.

I like the design of decoration of room. I do not like hotel entrance should be same as a luxury hotels.

Excellent hotel and amazing staff. We stayed 3 times this year in Hyatt Centric Levent and we have always been pleased. The rooms are large and clean, the staff is very friendly and all of your needs are met immediately. Breakfast, gym, spa and all other amenities in the hotel are top of the line. The food and room service is stellar. The hotels across the street are short in service when they are crowded (which we stayed before) while you get the same level of excellent service consistently regardless of the occupancy levels. Excellent location that is very central. By far our favorite hotel. Will be going back.

Staff are very courteous and helpful. Property is clean as well.

This hotel is near the metro station which made for easy access within the city.

Hmm, I'd rather stay at Fairmont again for a slight higher price, but a true 5*

High standart - Clean Room - Warm Welcome

even it was a short stay with my daughter, It was giving clue that we will choose that hotel next time. Cleanliness of room, pool, SPA center was good enough. People are professional, kind and giving warm smiles. Prices are higher than equivalent hotels in that region but I can not compare since I did not stay in others. Breakfast was great. We eat Dinner at restaurant and taste of meat and chicken was good. Service was good.

staff were super friendly and responsive

Very good location

Last minute booking

I had to booked here due to an unsafe emergency I experienced at an Airbnb and I am so happy I did. The moment I arrived I felt extremely safe and had a warm welcome. All the guys were so caring, great hospitality and made me feel taken care of. Thank you to all 3 men in the front. Best experience.

Excellent newer Hyatt hotel

Wonderful condition, great rooms with a good selection in the minibar, really feels like you’re in a nice hotel. The only downside was the service. They always say it’s cheaper to book via them directly if i want to extend my stay. I found that booking via a third party website such as hotels.com was around 50 euros cheaper, they wouldn’t even match the price & told me to book via hotels.com if I found this great price, so I ended up extending via hotels.com & I now book via third party websites every time as I realize I can’t rely on the hotels directly even though they are good hotels. Another downside was the concierge didn’t want to reschedule our flights & said it was too hard because they ask so many questions. I could provide the details for these questions such as email, date of birth, booking code, etc. so that it’s possible but no they could unfortunately only help with booking us a taxi. I stay at Hyatt usually because of the service…. I was able to rebook through another concierge service instead & they had no problem doing it. So I’m not sure why the Hyatt concierge thought it was so hard. But oh well, if you’re not there for the concierge services you’ll be happy here, great condition Hyatt & service at the restaurant & so on were excellent.

Excellent location, wonderful staff, nice breakfast, spacious room, clean bathroom.

My overall experience was great. The cadres were so friendly and professional. From front door all the way to breakfast area and cleaning were amazing. I can’t remember the names but “Yagmur” was doing great by helping me with finding the areas and some Turkish words.

Great stay, beautiful details and hotel, warm and professional staff, right next to metro so very very convenient- would definitely stay again!

Great stay

Perfect stay! The pool, room and breakfast was great! Ege was very helpful during check-in and spoke excellent English !

I could not sleep. I could here a noise like a fan in my room. We asked to move rooms but they did not allow us to.

Great rooms, great bar downstairs.

Location 👍staff🤘

The staff were really professional and polite , the breakfast verity was small but delicious and outstanding

Great hotel and staff is cool and great

Super!

Excellent location, modern and clean, with comfortable beds, and good room service.

The staffing, everyone is super nice from the receptionists to the doorman and the cleaners. Although they could do better with the cleaning of the rooms considering COVID, I had to spray my personal disinfectant after every the room was cleaned because the cleaners never did this. Also, the walls are quite thin and I could here guest in the next room which was really uncomfortable. Besides this, my stay was really good

Loved it! Will definitely go back

I enjoyed my stay at this hotel. The staff were absolutely fantastic! My room was comfortable and very clean. I generally don't like to use bathtubs in hotels, but the bathtub in my room was clean enough that I felt comfortable using it.

Great service.

Highly recommend

I was sad that the pool was not open but due to Covid-19 it’s understandable. The morning breakfast was amazing ! I did not expect such a great complimentary breakfast. Best I’ve had on all my travels. The customer service here is top of the line. They really know how to take care of their guest. Everyone treated me with kindness and respect. All my questions were answered quickly and when I needed help, it was quickly attended. I would stay here again. Also, want to add, Yagmur Bakkal was an amazing guest relations agent ! She helped me so much and answered all my questions. Treated me with kindness and respect. The world needs more of her.

All great. Nothing to complain about and much to laud.

Everything went perfect and stuff was friendly. Good location and nice place to stay.

Great hotel, amazing staff, beautiful & clean interior and amazing location.

Great location, friendly staff with useful tips Nice spa, I really recommits this hotel.close to nice restaurants

Mido

Very nice hotel & near to underground, restaurants and shopping centers

Great location. Wonderful staff. Best place to stay on European side

Good location Friendly staff Clean Safe 3 malls on walking distance

Loved everything about this hotel Location, service, room service quality,room, cleanliness and the best spa service.

Very friendly staff, especially Yagmur Hanim was very kind and helpful during the stay. Very fair price/quality deal.

Poor service well below Hyatt hotel standards

This does not meet the standards expected of a Hyatt hotel. The service is not up to standard. Room was not cleaned despite chasing at 3pm having called reception. and personally going down to reception.

Its one of my best hotel in Istanbul Location , staff , clean , big rooms and nice decoration

Very clean room, its very good location also if you want to be in modern istanbul.

Brilliant Istanbul hotel option

Fabulous stay. Very clean, new, but best of all was the service - 5 stars

Istanbul’s best hotel

This is by far the best hotel I’ve been to. If I would change one thing, it would be to have more lights in the rooms

Our room was very noisy due to the elevators; the room also had a very small window, so it was dark

Staff very friendly, great location, always clean and tidy.

typical upmarket hotel

Suitable for business trip. Spa/pool area outstanding

Excellent property in a great location not far from all amenities, the staff and cleanliness is one of the best I’ve stayed in. Taha the receptionist one of the most professional and down to earth people thank you so much. We will be back.

Nice modern rooms and well located for business. Useful location next to Levent metro station as well.

Everything was so good, except of breakfast and stuff in restaurant.

Excellent service from all the staff, clean and well equipped hotel. Good bar and food. Comfortable and spacious bedroom

No comments!!! Just great!!!

Iocation, service, personnel are on top level!!! Very very recommended!

Fantastic 5 Start Hotel in Istanbul

2nd visit to Istanbul, and 1st time to Hyatt Centric. Great overall experience - staff, reception, facilities and room service. Used the SPA, Gym, Pool and Room Services. All came across as fantastic and up to a 5 star hotel expectations.

amazing

great stay.

Excellent stay

I liked everything about this hotel

I use grand Hyatt in other country and I add this

Staff very good room and bed excellent

Nice hotel. Very professional staff

It was amazing

We had a wonderful stay here and we will come back! :)

Nice hotel but issues with indoor pool

There was some confusion about the indoor pool usage. We were not allowed to go to the pool with explanation that kids are not allowed to go to the pool after 5 pm. This negatively affected our stay as the pool was one of the hotels attractions.

nice location, close to nice restaurant and malls

it was an overall nice stay, breakfast should have more variety, at the time of the check-in they informed me that the breakfast is not included and they insisted on this, so i had to show them later the expedia booking where it mentioned that the breakfast is included.

Night shift reception staffs are terrible. No responsibility. Not professional.

Everybody was very nice to me , I had an amazing experience I would recommend it

Specefic prices

Quality of service

Great experience. The hotel is highly recommended. Location is great and the conditions are very good

nice hotel

We had stayed here when it was in the Edition chain. It is still nice but needs some renovation i.e.furnitures. Great location for the business district. Easily accessible from the main road. Large and great bathroom.

Hotel needs maintanance. Service wasnt very good either

Good hotel but poor internet speeds

Nice hotel but hi-speed internet is not very fast. Could not stream or watch videos, even after paying premium for upgraded service. Hotel is nice with large rooms, well appointed, and friendly staff.

Good location, great friendly staff

I stayed in Hayatt Centric Levent for two nights it was a lovely experience. The price of the room with the king size bed same as the normal room. Had a room with fantastic views and facilities. The Russian/ Ozbakistan girl at the reception was very friendly plus the concierge and the guys at the door. I wished breakfast was included tho !!!

Short business stay

The hotel and staff are great. The rooms are spacious and clean. The rooms are also very midern with all the necessities and more. It was not difficult to get a late check out and the lady at reception fixed everything. She was very helpful and always smiling ready to help. The hotel is very well positionned. Metro station accross the street. Plenty of restaurants and bars pretty close. Also more then one shopping center very close.Andre Over all a wonderful stay.I will come back.

الفندق جميل ويقع بمنطقة راقية ، انصح به

Best vacation

Amazing service and location. Big thanks to Sami who works in concierge for amazing efforts and guidance.

Amazing

Great stay , friendly staff, and lovely hotel Thank you so much

Nice hotel and staff

Nice hotel, great staff, and perfect location. Rooms are so nice and has controllable dimmer switches for nice lights distribution just by the bed. Metro station is less than 50 meters away.

Great hotel. Great service

Customer service and concierge are exceptional. Favourite in Istanbul.

Unrealistically quiet hotel.

////Room Impression//// -iPhone dock was malfunctioned -The faucet of the bathtub had calcification, which meant the flow of the water was noisy and uneven. -Their Bang and Olufsen TVs were outdated, slow -- their receivers were old generation so the picture quality was very poor. -The air-conditioner will keep on blowing even if you turn it off. -The wireless phone at the room was malfunctioned, only receiving voice, not relying it back. -the side lamps on the sofas need to be re-drilled for proper positioning, they were dangling left and right with the slightest touch. -The rainshower will almost always over-flood the bathroom area due to poor water-level-clearance, I had to place towels on the floor to keep it semi-dry. /////Staff impression///// -I bet my partner 100 turkish lira if any of the staff smiled; I won.(except Concierge, she was very nice and willing) -Reception would raise his voice impatiently if I couldn't hear him over their phones, which is not my fault. -despite telling them I don't want decaff and cream (everyday for six days), they kept filling with said products which was wasteful and unwarranted. (I know this might sound insignificant, but it is for someone who value his coffee) -They generally don't seem happy or content, and as a result you don't feel welcome; surely one can't except them to clown about, that's unreal, they just act like someone who has his resignation in his pocket.