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09 May 2025
Friday
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10 May 2025
Saturday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Hyatt Centric Kota Kinabalu, you'll be centrally located in Kota Kinabalu, within a 10-minute walk of Kota Kinabalu Esplanade and Gaya Street Sunday Market. This luxury hotel is 0.7 mi (1.1 km) from Centre Point and 1 mi (1.5 km) from Suria Sabah Shopping Mall. Make yourself at home in one of the 222 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 3:00 PM
Check-in by: Anytime
Minimum check-in age: 18
Check-out by: 12:00 PM

Important information

You need to know
  • No pets and no service animals are allowed at this property.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
  • Fee for full breakfast: approximately MYR 79.5 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Malay

English

Chinese (Mandarin)

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Gym

Smoking areas

Banquet facilities

Accessible facilities

Other

Elevator

Concierge services

Breakfast available (surcharge)

Laundry facilities

Safe-deposit box at front desk

24-hour front desk

Porter/bellhop

Designated smoking areas

Free wired internet

Number of restaurants - 1

Number of outdoor pools - 1

Designated smoking areas (fines apply)

Number of bars/lounges - 2

Pool sun loungers

Banquet hall

Off-street parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible registration desk

Hotel reviews

9.0
Wonderful163 Verified Reviews
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Cleanliness9.2/10
Service9.2/10
Comfort9.6/10
Condition9.4/10
Amenities9.0/10
10/10
Exceptional
Yun, 10 Jan 2025
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Great location!

6/10
Fair
LLOYD, 19 Dec 2024
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Room 2108 is eerily noisy at night

10/10
Exceptional
Verified traveler, 14 Nov 2024
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2 nights stay in KK

Conveniently located opposite Suria Sabah. Staff were friendly. Room was clean and comfortable.

10/10
Exceptional
Zi Yi, 18 Oct 2024
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The hotel staff was great, the room itself was amazing

10/10
Exceptional
Gemma, 06 Sep 2024
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Very friendly staff, clean and stylish hotel

10/10
Exceptional
Tahlia, 29 Jun 2024
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Excellent service. Stunning room.

10/10
Exceptional
Shaiful Herman, 14 Jun 2024
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5 Stars - Memorable Stay

Excellent nights rest, fantastic service, great breakfast spread, and ideal location! My family thoroughly enjoyed our stay here. Kudos to the staff for making this a memorable trip.

6/10
Fair
Bee Hong, 14 May 2024
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Location is good

10/10
Exceptional
Lim, 12 Feb 2024
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Good location with shopping Centre and dining around the premises.

10/10
Exceptional
stewart, 02 Feb 2024
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The staff went out of their way for me . Very friendly place

10/10
Exceptional
Mimi, 26 Dec 2023
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Loved the swimming pool and the surrounding view from the upper floors of the hotel. The room and the bathroom were very comfortable. Reception and restaurant staff were great. Will stay at this hotel again for the next Sabah visit.

10/10
Exceptional
TZE VUI, 21 Dec 2023
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New

10/10
Exceptional
Brinda, 03 Dec 2023
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Great experience at Hyatt Centric! Staff were so friendly and nice. Did a nice set up in our room with a complimentary cake for our anniversary. Will definitely come back!

10/10
Exceptional
Wing Hei, 29 Nov 2023
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It’s clean and neat

10/10
Exceptional
Gerry, 04 Oct 2023
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Consistent High Service Level. Keep it up!

2nd time staying at Hyatt Centric - again, everything was excellent. In the midst of serving one after another guests, the front desk were patient and gave a smile - which means a lot. Keep up the good work.

10/10
Exceptional
Ovid A, 01 Oct 2023
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Stephen at the bar on the 23rd floor was a great help to us. Went out of his way to ensure that we were well cared for. Also the young man who handled our baggage when we changed rooms was very courteous and prompt.

8/10
Excellent
Verified traveler, 29 Aug 2023
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It was amazing

10/10
Exceptional
Gillian, 29 Aug 2023
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Great place with All the mod cons, especially the rooftop pool which was really nice and the bar and all the facilities. The rooms were really comfortable and luxurious and a very comfy bed would thoroughly recommend.

10/10
Exceptional
Verified traveler, 29 Aug 2023
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It was an amazing and pleasant stay with Hyatt Centric. Convenient walking distance to malls and shops. Always a go to go hotel whenever we go to KK. Good breakfast too.

10/10
Exceptional
Sophie, 30 Jul 2023
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Great stay Hotel is new. Modern facilities, large and comfortable rooms

6/10
Fair
Mong Geok, 18 Jul 2023
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The hotel is well located and easy to commute. Good place as a mid-stop.

10/10
Exceptional
Edward, 03 Jul 2023
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Lovely hotel, staff and great service. Excellent pool and room. Great views from roof top bar and pool. Can watch the sunset, awesome

10/10
Exceptional
Ling Yun, 17 Jun 2023
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Loved the sea view from the 21st floor

10/10
Exceptional
Lawrence, 06 Jun 2023
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Amazing. Very good costumer service. Everybody was very kind and friendly. The problem was fixing the AC. They got it done on the 3rd attempt. After that everything went smoothly. We enjoyed our stay. We’re in Bali now. Then back to the states.

10/10
Exceptional
Begum Bte Mohamed Ismail, 01 Jun 2023
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Fantastic location n an enjoyable, pleasant stay for 4 nights. Will make a comeback.

8/10
Excellent
Kui Hai Alice, 31 May 2023
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The room is spacious, bright & comfortable. The reception staff is helpful, informative attentive & pleasant. However, the cleaning staff needs more training or more manpower. The room was not vacuumed daily, in fact, a piece of biscuit crumbs was there for three days!!! They removed wet bath robs and wet slippers but did not replace it. They refilled decaffeinated coffee capsules instead of regular coffee which we consume daily in the morning. The decaffeinated coffee capsules have a red t on top of it. It’s not a very pleasant experience, particularly in the morning when one needs a cup of good coffee most. On the whole, I am happy with this hotel.

10/10
Exceptional
Cu Chun Ni Jennifer, 08 May 2023
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Great design

8/10
Excellent
Kalpesh, 03 May 2023
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pretty new hotel so amenities are still in good condition. location is in the heart of town so very good to explore.

10/10
Exceptional
Jeffrey, 10 Apr 2023
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It’s my first stay with Hyatt Centric. The hotel looks new and is very comfortable to stay. The staff are very helpful and polite. One of the best experiences that I had with hotels. Nice pool and it’s view is great. What could make it even better is to include a steam room/ sauna facility.

8/10
Excellent
MD ZULKARNAIN, 06 Mar 2023
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Airport transfer dispute

Excellent stay except for the hotel transfer from the hotel to the airport, which was not arranged and provided. The hotel insisted that this is not included despite emailing them of the booking confirmation from Hotels.com

10/10
Exceptional
Constante, 14 Feb 2023
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Relatively a very new hotel close to restaurants, malls and tourists spots. The atmosphere is very relaxed and the lobby is clean and bright with modern furnishings. The buffet is similarly excellent as it is in the top floor with a commanding view of the sea. The service personnel are very prompt when we requested some few items taken cared of. We are thankful as well for the staff for recommending nice tour packages and arranging taxi and tour guide services. We will definitely come back to KK again and will book a stay at Hyatt Centric.

10/10
Exceptional
William, 31 Jan 2023
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Easy walk to Gaya Street night and Sunday markets. Suria Shopping Mall is just across the road.

10/10
Exceptional
Yeung, 26 Jan 2023
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Very nice new hotel in comfort and relax style. Convenient to everything even not in the exactly center of the city. Staff is nice and helpful.

10/10
Exceptional
Jayne, 14 Jan 2023
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An overall 5 star!

Love this new concept by Hyatt - interior decoration of the hotel was visually appealing, the bathrobe was unlike the usual toweling ones provided but a rather hip looking cut and material. The service was impeccable and staff were quick to respond. The view from the bar and pool area was fantastic with beautiful sunset. Breakfast had lots of choices and was delicious An overall exceptional experience and I would definitely recommend this hotel.

8/10
Excellent
Wonkyung, 23 Jan 2025
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또 방문해도 좋을 숙소

깨끗하고 너무 좋았어요 샤워부스 문이 바닥에 닿아서 잘 안열리는것 빼고는 다 좋았습니다 다만 오션뷰객실은 그리 풍경이 좋지는 않아요

8/10
Excellent
sangmin, 23 Jan 2025
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제셀톤 포인트 / 쇼핑몰 / ATM 접근성이 좋았음. 수영장 뷰도 멋졌으며 써비스도 괜찮았음.

10/10
Exceptional
JIHUN, 08 Jan 2025
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very good, Thank you!

8/10
Excellent
Verified traveler, 27 Nov 2024
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재방문 의사 있어요 추천!

깨끗하고 너무 좋아요! 그러나 높은 층으로 선택하세요! 12층은 습했고 어두웠고 제습기때문에 시끄러워요 그런데 20층은 쾌적하고 제습기도 없습니다 오션뷰는 무조건 높은 층으로 잡으시길 추천해요 하우스키핑은 너무 깨끗하게 잘해주시는데 핸드솝이 숙박 내내 없다가 마지막 체크아웃 전 날부터 넣어주셨어요 오션뷰 좋고 룸도 여유있는 사이즈에 침대 편하고 세면대쪽 거울도 크고 공간이 시원 넉넉해서 좋습니다

10/10
Exceptional
MINYOUNG, 26 Oct 2024
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객실도 깔끔하였고 침대도 좋았음 특히, 호텔에서 일하시는 직원 (안내 등) 친절함이 매우 감사하였고, Danish, 여직원 "재"(?) 그리고 이름은 모르지만 관광 안내를 지원해 준 젊은 남자 직원들 모두의 친절함에 감명 받았음 기회가 된다면 다시 방문하고 싶고 짧은 기간 좋은 가족 여행에 협조하여 주심에 감사드립니다

10/10
Exceptional
Masasuke, 28 Sep 2024
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立地の良い綺麗なホテル

モールのすぐ前で立地条件も良く綺麗なホテルでした。広めの部屋を利用しましたが快適でベランダからの眺望も良かったです。また、利用したいと思います。

10/10
Exceptional
MARTIN, 23 Jul 2024
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Good service 👍

10/10
Exceptional
HYEWON, 17 Jul 2024
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서비스가 조금씩 느린 것 말고는 룸 컨디션도 좋고 더할나위 없었습니자.

6/10
Fair
Jaewoo, 14 Jul 2024
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커플여행추천, 가족여행비추

커플 여행에 추천, 가족여행은 비추 에어컨을 너무 강하게 트네요, 호텔 내 어딜가나.. 긴팔 옷을 입고 돌아다녀야해요

6/10
Fair
Verified traveler, 07 Jul 2024
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The rooms are big and clean. Staffs’ service is good. Location of hotel is good. Breakfast spread is decent but the taste of food is underwhelming. Meat was overcooked, kuih is very sweet, bread selection tasted like supermarket’s. The jams are still in the supermarket’s bottle. Given the price per room, kitchen should attempt to make their own bread, jam etc. Teh tarik was super sweet and the black coffee tasted very diluted, esp once milk was added in.

10/10
Exceptional
Verified traveler, 25 Jun 2024
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Feedback

We got a free upgrade upon arrival. Although the other rooms were not ready when we arrived, they did offer complimentary drinks as we wait. We will definitely return in the near future!

6/10
Fair
Yee, 31 May 2024
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Everything is good except one thing, i.e compulsory hotel policy to change the bed sheet after three days of our stay. Personally I am quite disappointed about it because this kind of policy should be on customer's will, if I know it in advance definitely I will not take this hotel.

8/10
Excellent
YOUNGSIL, 22 Apr 2024
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3인실 이용

전체적인 서비스는 괜찮았지만 3인실 예약했는데 3인이 사용하기엔 많이 좁았습니다.트윈베드 아래에 간이베드를 뒀었는데 베드도 많이 불편하고 객실도 많이 좁았네요.

10/10
Exceptional
Eunjung, 02 Apr 2024
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깨끗하고 위치도 굿

새로 생긴 호텔이라 청결하고, 특히 스위트룸 너무 넓고 좋네요. 목걸이를 두고 가서 문의 드렸더니 잘 찾아주셨습니다.

8/10
Excellent
Verified traveler, 25 Mar 2024
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新しくきれいでした

4泊しました。部屋は広く、新しいので、全体的に清掃が行き届いていて、快適でした。一点減点は、水をフロントに頼んでから、持って来られたのは3時間後。すっかり諦めていたところでした。 立地は、スリアサバというショッピングモールの真ん前、周りに美味しいレストランがたくさんあり、食事に困りません。

10/10
Exceptional
Jihye, 25 Jan 2024
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우선 직원들이 전반적으로 친절합니다. 영어도 잘 통합니다. 조식이 아주 좋습니다.

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