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18 Jun 2025
Wednesday
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19 Jun 2025
Thursday
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2 Adults - 0 Child
1 room

Hoteles Piedra Alta by De Los Perez
8.6

Excellent

143 Guest reviews

8.6
Excellent
143 Verified Reviews
Read all reviews
Cleanliness9.0/10
Service9.0/10
Comfort8.6/10
Condition8.6/10
Neighborhood9.2/10
Amenities8.6/10

Calle Rascon 2, San Andrés Tuxtla, Mexico, United Mexican States. See map

Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
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Hotel Description

When you stay at Hoteles Piedra Alta by De Los Perez in San Andrés Tuxtla, you'll be on a lake, within a 10-minute walk of Salto de Eyipantla and Laguna Encantada. This hotel is 0.5 mi (0.9 km) from Cerro de Venado and 2.1 mi (3.3 km) from Los Tuxtlas Biosphere Reserve. Stay in one of 54 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free international calls. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in San Andrés Tuxtla? This hotel has 194 square feet (18 square meters) of space consisting of conference space and 3 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

Hotel policies

LGBTQ friendly

Professional property host/manager

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: 3:00 PM
Minimum check-in age: 18
Check-out by: 12:00 PM

Important information

You need to know
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Minimal age
18
Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Concierge

Laundry

Gym

Entertainment

Smoking areas

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Concierge services

Airport transportation (surcharge)

Conference space

Hiking/biking trails nearby

Laundry facilities

Safe-deposit box at front desk

Free newspapers in lobby

24-hour front desk

Business center

Designated smoking areas

Wheelchair accessible path of travel

Number of restaurants - 1

Conference space size (feet) - 194

Conference space size (meters) - 18

Number of meeting rooms - 3

Free valet parking

Banquet hall

Wheelchair accessible (may have limitations)

Hotel reviews

8.6
Excellent143 Verified Reviews
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Cleanliness9.0/10
Service9.0/10
Comfort8.6/10
Condition8.6/10
Neighborhood9.2/10
Amenities8.6/10
10/10
Exceptional
Mario, 02 Jan 2025
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Altamente recomendado

Bonita experiencia en mi hospedaje.

6/10
Fair
oralia, 22 Jun 2024
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My toom was located on the 1st floor. The window of my room faced the wash room which make it very noisy, therefore making it very difficult to get some rest. Somel staff members kept slamming a door which faced my window throught the night and talked very early in the morning. I had to call the front desk at 6:30 am to get them to stop slamming the door. As for the staff talking by my window, well that continued throught my stake making it very difficult to rest. Other than this everything else was good.

10/10
Exceptional
James, 03 May 2024
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Like the location, didn’t like that the hotel room key shut everything off when you leave the room it’s 100 degrees outside and you return to a hot room.

10/10
Exceptional
Carlos, 03 Mar 2024
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Very nice hotel. Everything was so close and walkable. Nice Starbucks Cafe in the lobby. The atmosphere of the town is very enjoyable.

10/10
Exceptional
Mila, 06 Nov 2023
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I don’t know why this property hasn’t had recent ratings , I stayed here and I must say wa a the best decision for me . The room was clean and the food was excellent , very fresh with so many healthy options .

10/10
Exceptional
Juan, 13 Apr 2022
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Annoyed

It was OK. I didn’t like the fact that they were messaging me that I needed to come as soon as possible so they can keep my room. I had put my credit card there so they had it so they knew we were coming we were just roaming around the city so we had to stop and come back and see what was going on. Not sure what their deal was.

10/10
Exceptional
Hector, 28 Nov 2021
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It was good in general way

10/10
Exceptional
Verified traveler, 27 Jul 2021
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Good place to stay

8/10
Excellent
Verified traveler, 24 Jun 2021
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Really liked the valet parking, my car was kept safe! Super friendly staff!

8/10
Excellent
Hugo, 06 Apr 2021
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Great location for tourists

The hotel has a great location in City Centre of San Andrés. Great location to move around all the tourist attractions nearby and come back to a good clean hotel. Walking distance you have bars and restaurants.

10/10
Exceptional
Francois, 02 Apr 2021
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nice place

nice clean place good service at the front desk good shower clean towel good bed

10/10
Exceptional
Pinguino, 05 Jan 2020
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Perfect hotel. The staff is amazing and always helpful. The room was super clean.

10/10
Exceptional
Sharon, 11 Mar 2019
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Super Hotel when visiting San Andres Tuxtla Mexico

This was a fabulous hotel with great service and friendly staff. Near all the local markets for great shopping. They do not speak English very much but we had alot of fun communicating with each other. They helped so much with everything we needed or wanted! Couldn't have asked for a nicer place!

10/10
Exceptional
ARMANDO, 20 Jan 2025
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Viaje a San Andres Tuxtla

Bien

10/10
Exceptional
Yessika, 02 Jan 2025
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Excelente

8/10
Excellent
SERGIO FIDEL, 31 Dec 2024
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TODO BIEN

8/10
Excellent
Gustavo Alfonso, 26 Dec 2024
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Hotel cómodo y con buenas amenidades.

El hotel muy bonito, las habitaciones un poco reducidas de tamaño pero cómodas, lo único que si es que se escucha mucho ruido de las calles y de cuando otros huéspedes salen de sus habitaciones.

10/10
Exceptional
Geovani, 03 Dec 2024
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👌

10/10
Exceptional
Rogelio, 03 Nov 2024
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Grata experiencia

Muy bonito lugar… todo limpio y moderno. Personal amable y servicial

10/10
Exceptional
EMMA BELEN, 15 Sep 2024
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Excelente servicio

10/10
Exceptional
Sergio, 25 Aug 2024
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el Restaurant tiene excelente atención y sabor

8/10
Excellent
Alberto, 13 Aug 2024
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Sin duda el mejor hotel en Los Tuxtlas , quizá el único inconveniente es el ruido de la música en la noche de los antros del centro de la ciudad

10/10
Exceptional
Jovany, 09 Aug 2024
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El personal en general es muy amable, me encantó que tuviera un café en planta baja

10/10
Exceptional
Dolores Pedro, 28 Jul 2024
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Todo muy bien

6/10
Fair
CARLOS, 04 Jul 2024
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Sólo que el elevador no funcionaba y estábamos en el 3 piso

10/10
Exceptional
Alejandro, 01 Jul 2024
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Solo mejorar la señal de wifi

6/10
Fair
Karen, 07 May 2024
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La parte “clásica” descuidada . Lo nuevo de buen aspecto .

8/10
Excellent
Manuel, 04 May 2024
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Bien en general solo tuvimos ahí un desperfecto con el teléfono

8/10
Excellent
Mirely, 08 Apr 2024
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Me hubierangustado el urban, nos quedamos en el classic y el cuarto se ve viejito y no le entraba luz

8/10
Excellent
Braulio, 22 Mar 2024
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Buena opción por la ubicación y la comodidad de sus instalaciones

10/10
Exceptional
Guadalupe, 26 Feb 2024
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Muy recomendable!!👏👏 realmente no pensé que estuviera tan bonito!!!si regreso!!

6/10
Fair
Francisco J, 24 Jan 2024
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Buena opción en San Andrés Tuxtla

Es un hotel que es antiguo y remodelado, dividido a su vez en 2 partes, la parte "ejecutiva" y la "standard" Esto no se avisa a la hora de reservar en la pagina y entonces la expectativa vs realidad es diferente El telefono no funciona por temas de remodelación El servicio eso si es impecable y destaca contra cualquier otra opción en San Andrés, lo q lo hace muy recomendable, permite sentirse en un standard cotidiano en un pueblo magico, Excelente para negocios.

8/10
Excellent
maria, 03 Jan 2024
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Una buena opción

Buena ubicación, habitaciones cómodas. El estacionamiento un poco complicado por la calle estrecha y esperar a que haya espacio en el elevador de autos.

10/10
Exceptional
Mario, 21 Dec 2023
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Continuar ofreciendo un gran servicio por favor.

10/10
Exceptional
Hector, 17 Oct 2023
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Excelente

10/10
Exceptional
Rosa, 11 Oct 2023
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Está muy bien el servicio

8/10
Excellent
Itza, 17 Sep 2023
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El personal y servicio fueron excelentes, no así las camas de mi habitación, están viejas y deformes, eso fue lo malo.

8/10
Excellent
Jesus G, 06 Sep 2023
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Inconformidad por habitaciones

Bien a secas. El problema se presenta que al llegar a hotel te dan habitaciones diferentes a las de la App, que no son las más bonitas e incluso son de la parte vieja del inmueble. Lo reclame y prometieron cambiarme. Espere casi hasta las 19:00 horas y me llamaron y ya no acepté el cambio. Fuera de esto bien.

8/10
Excellent
areli, 22 Jul 2023
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Excelente ubicación

8/10
Excellent
Victoria, 03 Jul 2023
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Es un hotel demasiado caro , para el lugar . Un estacionamiento horrible

10/10
Exceptional
Dulce, 19 Jun 2023
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Excelente el area remodelada.

10/10
Exceptional
Denisse, 12 Jun 2023
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muy bonito hotel

2/10
Poor
Luis gerardo, 01 Jun 2023
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Cancelaron sin avisar

Cancelaron mi reserva y ni siquiera me avisaron

8/10
Excellent
Rodrigo, 01 May 2023
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El trato de la gente es muy gentil

10/10
Exceptional
Denisse, 05 Apr 2023
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Excelente ubicación, buenas instalaciones y trato del personal

4/10
Poor
Julio, 03 Apr 2023
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Buen servicio

El servicio es muy bueno, la comida en el restaurante también es buena, pero no descansé nada, me dieron la habitación que da hacia la calle y en la noche se escucha demasiado ruido, en frente al hotel hay un bar y toda la noche se escuchó la música demasiado alto, no se puede descansar así.

8/10
Excellent
Luis Enrique, 22 Mar 2023
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La atención amable. Esta cerca del centro. Es tranquilo el lugar y el personal te atiende muy bien

10/10
Exceptional
Denisse, 30 Jan 2023
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Todo estuvo muy bien, muy recomendado

10/10
Exceptional
LAZARO WILBER, 27 Dec 2022
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Es un hotel de muy buenas condiciones, excelente servicio desde la recepción hasta las camareras, una limpieza impecable y un trato muy agradable por todo el personal, camas cómodas, espaciosas, no faltó el agua caliente, muy buen servicio en el bar restaurante y el servicio a la habitación y de información... zona céntrica, lo recomiendo sin dudas, ojalá se mantenga así para próximas visitas.

10/10
Exceptional
MAURO, 05 Nov 2022
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Es un concepto nuevo en la zona y creo que todo esta bien

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