magnifying-glass.svgclose.svg
calender.png
06 Apr 2025
Sunday
calender.png
07 Apr 2025
Monday
people.png
2 Adults - 0 Child
1 room
Loading...
Loading...
Loading...

Loading ... Please wait whilst we find you the best room offers.

Loading...
Loading...
Loading...

Hotel Description

With a stay at Hotel Troy Nairobi in Nairobi (Karen), you'll be steps from Nairobi National Park and a 3-minute drive from Bomas of Kenya. This hotel is 4 mi (6.4 km) from Karen Blixen Museum and 7.3 mi (11.8 km) from Kenyatta International Convention Centre. Stay in one of 24 guestrooms featuring LCD televisions. Digital television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and slippers. Conveniences include safes and electric kettles, and housekeeping is provided daily. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 2 meeting rooms. A roundtrip airport shuttle is available for a surcharge.

Hotel policies

No elevators

Professional property host/manager

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Pets not allowed

Check-in from: 11:00 AM
Check-in by: 11:30 PM
Minimum check-in age: 18
Check-out by: 10:00 AM

Cleaning and safety practices

  • Contactless check-out is available
  • Cashless transactions are available
  • Essential workers only - NO

Important information

You need to know
  • Pool access available from 8 AM to 6 PM.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
Minimal age
18
Spoken Language

Swahili

English

Amenities

Most Popular

Airport transfers

Dining services

Concierge

Laundry

Entertainment

Smoking areas

Childcare

Business facilities

Banquet facilities

Transportation services

Other

Airport transportation (surcharge)

Barbecue grill(s)

Laundry facilities

Garden

Children's pool

Safe-deposit box at front desk

Picnic area

24-hour front desk

Business center

Wedding services

Use of nearby fitness center (discount)

Designated smoking areas

Pool umbrellas

Number of restaurants - 1

Number of meeting rooms - 2

Number of outdoor pools - 1

Shopping center shuttle (surcharge)

Conference center

Number of bars/lounges - 1

Free pool cabanas

Pool sun loungers

Terrace

Wheelchair accessible – no

Hotel reviews

7.8
Very Good129 Verified Reviews
warning-sign.svg
Cleanliness8.0/10
Service8.6/10
Comfort7.0/10
Condition7.2/10
location6.8/10
Neighborhood7.6/10
Amenities7.8/10
4/10
Poor
Verified traveler, 10 Oct 2024
hotel-logo-v2.pngTraveller

It seemed like this place just opened and was not ready for guests, but they did not have power when I arrived, which was a big let down after traveling from the US for over a day. They also didn't have internet for a while, until they got power back and after I asked. Not a bad place, maybe it'll get better with time. The food and service was good!

10/10
Exceptional
Megan, 28 Nov 2023
expedia-logo-v2.pngTraveller

Lovely staff and beautiful grounds. Highly recommended.

4/10
Poor
Rebecca, 15 Mar 2023
expedia-logo-v2.pngTraveller

We were so disappointed in the Hotel Troy, we left after one night. Many things were broken in my room, there were ants crawling all over the floor. The staff were very pleasant but way too few, so service was quite poor. Tea at breakfast the next morning took one hour to receive. I tried numerous times through emails and phone calls to speak with hotel management but still have not heard back from anyone regarding my concerns. I hope they'll do better! It's a pretty property.

6/10
Fair
Virginie, 28 Aug 2022
expedia-logo-v2.pngTraveller

The cottage room was nice and pretty, with a little common area with couches and a kitchenette. The double room on the other side, not so much. Very hard to sleep because of the dogs barking or wimping most of the night and very basic room. The place is sadly run down, garden might have been beautiful in the past but could use some maintenance and the dining room is cold and unfriendly. Food was not the best we had. Still a good option if you just want a room to sleep and don’t want to spend too much. This is also conveniently located next to the elephant orphanage, the giraffe center and Nairobi National Park.

6/10
Fair
Helen, 26 Mar 2022
hotel-logo-v2.pngTraveller

Just an average hotel

The checkin process was disappointing as they couldn’t find my reservation for a while. Internet is very spotty. Staff are friendly but everything else was mediocre.

10/10
Exceptional
Monique, 11 Feb 2022
hotel-logo-v2.pngTraveller

Great for tucked away relaxing stay

This came recommended to me by a new acquaintance. Highly recommend for an out of the way, tucked in a wooded area to truly relax away from the city center. Near the national park, BOMAS, and regional Wilson Airport. Great service. Internet is intermittent, but manageable within the main reception/restaurant area and rooms above. Very clean!

8/10
Excellent
Maria, 28 Oct 2021
hotel-logo-v2.pngTraveller

Great service at Troy hotel

The stay was great and the staff were very friendly. We had a nice relaxing day round the pool. The cottage was spacious and the setting was beautiful in the shade of the trees

8/10
Excellent
Verified traveler, 22 Aug 2021
hotel-logo-v2.pngTraveller

The hotel was good.

2/10
Poor
Verified traveler, 20 Dec 2020
expedia-logo-v2.pngTraveller

It is like a disco, loud noise day and night. I chose the hotel because it is secluded and promised to be quiet, but the opposite is true.

10/10
Exceptional
Khipani, 24 Oct 2020
hotel-logo-v2.pngTraveller

Homely stay

Homely as usual. A few good changes all around. Food was fantastic. Staff were very friendly.

8/10
Excellent
susan diane, 04 Feb 2020
hotel-logo-v2.pngTraveller

Good location, helpful staff

Hotel Troy is in a convenient location near Galleria Mall and Nairobi National Park. The staff is very welcoming and helpful, although their service in the restaurant was very slow and inattentive. Rooms were clean and comfortable and it was clear that they aim to please their customers. We enjoyed our stay and if in the area will definitely stay again.

8/10
Excellent
Josette, 13 Oct 2019
expedia-logo-v2.pngTraveller

It’s very lush and pretty. The food was excellent.

4/10
Poor
Verified traveler, 31 Aug 2019
expedia-logo-v2.pngTraveller

it is in a quiet and serene location away from chaos and noises of Nairobi conducive especially if you want to recharge

10/10
Exceptional
Brian, 22 Aug 2019
hotel-logo-v2.pngTraveller

Amazing staff, hope to return!

10/10
Exceptional
Bruce, 11 Jun 2019
expedia-logo-v2.pngTraveller

Gorgeous hotel for the price and the area. Staff was super friendly. We had to book another night earlier in our trip as well and the staff was very accommodating. Meals were good and food prices were very reasonable.

10/10
Exceptional
Verified traveler, 21 May 2019
expedia-logo-v2.pngTraveller

Very nice environment, beautiful location, nice staff. The 200 meters of the road to the hotel is quite bumpy. Would be nice if some sand was put into the holes in the road.

10/10
Exceptional
Ronda, 12 May 2019
hotel-logo-v2.pngTraveller

Amazing Stay!!

Our stay was great..,the service, the cleanliness of the rooms and the quality of the food was amazing! Highly recommend this Hotel!

10/10
Exceptional
Verified traveler, 01 Mar 2019
expedia-logo-v2.pngTraveller

The location is ideal being close to Nairobi National Park Jomo International Airport and many other attractions. The hotel is small with a few rooms and several cottages. It feels more like a guesthouse or B&B. Staff are outstanding. Beds and pillows are very comfortable and the rooms we stayed in were spacious.

10/10
Exceptional
Verified traveler, 01 Mar 2019
expedia-logo-v2.pngTraveller

This was the best value hotel that we encountered in seven weeks in east Africa. The staff was impossibly friendly and helpful, the location was serene and peaceful while close to attractions, breakfast was great. Top recommendations.

8/10
Excellent
Verified traveler, 07 Feb 2019
expedia-logo-v2.pngTraveller

The property is secluded by a long drive and security gate. Security checks you in and out. Restaurant on site was very good. Staff is very attentive. We changed rooms to a larger room in the main building with no issue. The property is very quiet and well maintained.

10/10
Exceptional
Verified traveler, 14 Dec 2018
expedia-logo-v2.pngTraveller

great location and service....room much bigger than pictures...delicious breakfast...close to all the Karen attractions...a true bargain

10/10
Exceptional
Kelly, 14 Nov 2018
hotel-logo-v2.pngTraveller

Amazing staff

Wonderful! Hotel staff is amazing and like family. They go out of their way to care for you and help in any way they can.

8/10
Excellent
susan diane, 08 Oct 2018
hotel-logo-v2.pngTraveller

Nice Place Near Nairobi Game Park

We were a group of 10 staying in 2 cottages and the staff very gladly accommodated by putting an extra bed in each cottage. It was clean and comfortable. They packed us a great breakfast, since we had to leave very early. It was very near the game park so we could get an early start. Enjoyed our stay.

10/10
Exceptional
Peter, 29 Aug 2018
hotel-logo-v2.pngTraveller

Fab accommodation in Nairobi

Incredibly good value for money. Very friendly and helpful staff. Excellent food and service. Well located for getting to airport without traffic hassle.

2/10
Poor
Nick, 07 Aug 2018
expedia-logo-v2.pngTraveller

Got there after traveling 10 hours and they informed me that they decided to stop selling beer or wine when we picked the hotel partly because we knew we would want that after a long journey No apology and no explanation Totally not worth $140/night for a tiny, dirty, mosquito filled room Not happy!

10/10
Exceptional
Khipani, 21 Jul 2018
hotel-logo-v2.pngTraveller

Splendid

Brilliant welcoming service once again. Early check in a plus. Friendly staff. Clean rooms. Good food.

8/10
Excellent
Norma, 01 Jul 2018
expedia-logo-v2.pngTraveller

Hotel Troy in the famous Karen neighborhood

Hotel Troy has many options as a safe yet secluded seeming spot in the famous Karen neighborhood of Out of Africa fame. It's an easy, quick, and beautiful walk past a plant nursery to the Galleria shopping mall. The room offered at a base-rate of about $50 US was simple and comfortable. The cottage suites at a higher rate are lovely. The food was okay and not expensive. The friendly staff and owners make Hotel Troy special. Everyone is helpful and welcoming.

2/10
Poor
Kim, 14 Oct 2017
hotel-logo-v2.pngTraveller

NOT RECOMMENDED

I DO NOT RECOMMEND this hotel due to the fact money (Totaling £150) was taken from our double locked room (No safe provided in the room) while we were downstairs having breakfast on our first morning, where the staff were happy to engage us in conversation. I did notice a cleaning cloth left in the room on our return from breakfast but didn't think anything of it as we had planned to go out immediately after breakfast. I did not notice the stolen money until check out the next morning when paying the Safari company we had booked. I have contacted the hotel regarding this matter. They claim no entered the room or took the money. I know this is not the case.

10/10
Exceptional
Verified traveler, 17 Mar 2017
expedia-logo-v2.pngTraveller

Hotel Troy

Hotel is in a nice quiet location, close to transport and in walking distance to a nice mall. The facilities are sufficiently comfortable, the hotel staff are just lovely. They are warm, welcoming and friendly. I will return to Hotel Troy.

6/10
Fair
Margaret, 11 Mar 2017
hotel-logo-v2.pngTraveller

Could be very good need to put fans in rooms .

A little like faulty towers ! Especially in the restaurant ,staff were lovely and did all they could to help you .Good area to see giraffe. Centre ,elephant orphanage ,crocodile farm and the national park if you want a game drive .

10/10
Exceptional
MAUREEN, 11 Mar 2017
hotel-logo-v2.pngTraveller

A Little Gem

I loved this little hotel on the edge of Nairobi National Park. It has a friendly, comfortable atmosphere; rooms with big beds, phone, wi-fi, tv and large en suite shower rooms - all the essentials for modern life, without unnecessary frills. It is a pretty group of buildings at the end of a long, tree-shaded private lane off a main Nairobi highway. There is a quiet, pretty garden and a little swimming pool and the staff are cheerful and helpful. I was not up to eating much, so the chef made me a delicious chicken broth specially. Inexpensive and friendly, this is the perfect place from which to recover from a long arrival flight, or to relax after the dusty excitement and bumpy explorations of safari for a day, or two before departure.

10/10
Exceptional
jules, 18 Jan 2017
expedia-logo-v2.pngTraveller

Stopover in Nairobi

Only stayed 1 night before an early flight. Lovely little hotel with pretty garden and nice pool. Very happy, helpful staff. Good food, nice room, very comfortable bed.

2/10
Poor
Christoffel, 12 Oct 2016
hotel-logo-v2.pngTraveller

Terrible place

Worst hotel I have ever stayed in. These people should not be in the hospitality industry.

10/10
Exceptional
JOOSUNG, 13 Sep 2016
hotel-logo-v2.pngTraveller

comfort stay and good access to CBD

The environment around the hotel was peaceful and nice. Moreover, the location was very convenient as it has good access to CBD and Karen as well. There are several schools nearby including Catholic University, so I feel safe and relaxed when walking around.

2/10
Poor
Verified traveler, 12 Sep 2016
expedia-logo-v2.pngTraveller

Hotel Suttle over Change

Driver want to wait in some mall , asked him to come back but he waited , and charge for Time !!! Why should I paid for his time ?! He did not want to go back Hotel ?!

10/10
Exceptional
Nicole, 11 Aug 2016
expedia-logo-v2.pngTraveller

In Nairobi? Stay at Troy!

I had the most wonderful time at Hotel Troy Nairobi! The rooms are simple but clean, the ground are very well kept and the pool area is a perfect place to lounge and read a book or check your email. The staff goes above and beyond for their guests and I felt like I was at home while at Hotel Troy Nairobi. I will absolutely be staying here again the next time I travel to Kenya! Shout outs to Chris, CeCe, Lucy, Joseph and Maxine!! They were all so warm and hospitable! Excellent location from the airport (you can bypass going downtown Nairobi) You are ten mins away from the David Sheldrick Elephant Orphanage, Giraffe Centre and right across from Nairobi NP

10/10
Exceptional
Evie, 28 Jul 2016
expedia-logo-v2.pngTraveller

Hotel Troy is a home away from home.

This reasonably priced hotel provides security and personable care. The staff is like family, they will care about and for you. The rooms are comfy and clean. It fulfilled our purpose: a home to leave from and return to after various safari experiences. I recommend it if you are not looking for fancy and unnecessary luxuries.

8/10
Excellent
Verified traveler, 28 Jul 2016
expedia-logo-v2.pngTraveller

Quiet and pleasant,

Very nice tranquil setting. Way off the main road, so is quiet. Very nice staff. Near Nairobi National Park, Elephant Orphanage. Rooms are basic but clean. Big hardy breakfast included. Great value. Recommended.

6/10
Fair
Jennifer, 03 Jun 2016
expedia-logo-v2.pngTraveller

A bit different than the photos

Both the room and the pool were quite a bit smaller than they are made to look in the photos. The staff was super nice and accommodating. When we mentioned that the photo on the internet showed a small table and chairs in the room but this room did not have one, they brought a table and chairs for us. The cottages they have look quite lovely and much larger, but also much more expensive. The beds were a bit hard. The dinner service was very slow, but breakfast was very good with excellent service - a very nice buffet. If you want a reasonably priced place with a good breakfast and don't mind basic, this is a good place.

10/10
Exceptional
Verified traveler, 21 May 2016
expedia-logo-v2.pngTraveller

Nice but expensive

Hotel is nice and it's on the safe place. A bit expensive as compare what they are providing on the rates. Toilets needs to upgraded. Road to the main entrance to the hotel need to be maintained and renovated.

8/10
Excellent
Wendy, 01 May 2016
expedia-logo-v2.pngTraveller

1st motel experience in Nairobi

We arrived late. Someone was there to check us in. Room was smaller than I expected but clean. Had trouble with hot water and was given alternate room to shower. Breakfast was very good. Staff cooked earlier than regular hours as we were scheduled to go on safari. Staff very friendly and helpful.

2/10
Poor
Mrs Angela R, 29 Apr 2016
hotel-logo-v2.pngTraveller

Don't bother booking here, it's a nightmare !

Absolutely ABYSMAL hotel which I could not bear to stay in, thereby losing the full 2 nights' payment. It was dilapidated, sink blocked, drab, unkempt, mildewy-smelling and in no way inviting. From a distance the pool looked as if water would be unsafe to swim in. Booked in, booked right back out. Had looked at supposedly the best rooms and each was awful and unclean.

10/10
Exceptional
Verified traveler, 17 Apr 2016
expedia-logo-v2.pngTraveller

Great Experience

Was extremely pleased with my stay. Staff were friendly and helpful. Food at the restaurant was good (service was a little slow). The facilities were all well maintained and clean.

8/10
Excellent
Verified traveler, 04 Mar 2016
expedia-logo-v2.pngTraveller

Nice area, natural habitat at its best.

Had a beautiful stay, though far, overal big up Troy team.

10/10
Exceptional
Khipani, 28 Feb 2016
hotel-logo-v2.pngTraveller

Lovely homely place

Brilliant place.Clean rooms and bedding. Good food, reasonable breakfast. Staff very friendly and accommodating. WiFi strong. Walking distance to Galleria Mall.

10/10
Exceptional
Michelle, 28 Feb 2016
expedia-logo-v2.pngTraveller

Inexpensive beauty

I got more than what I expected for what I paid. The gardens are beautiful and the rooms are comfortable. The food at the restaurant is tasty but takes a very long time to come (up to 2 hours). The bathrooms come with soap only, no little shampoos, so be prepared. This hotel is also close to a mall, the Bomas, and the National Park entrance.

8/10
Excellent
Verified traveler, 29 Jan 2016
expedia-logo-v2.pngTraveller

Nice and quiet location with excellent staff

Great stay would definitely recommend to my friends and family. Rooms were clean and the staff was courteous. The continental breakfast was great too. They got me a taxi to the airport within minutes. Thank you for a pleasant stay! Xxxxxxxx Xxxxxxxx Xxxxxxxx

8/10
Excellent
Verified traveler, 24 Jan 2016
expedia-logo-v2.pngTraveller

Quiet location. Walking distance to Galleria Mall.

Twin room was comfortable and a good size. The standard double very small, with no storage space. The staff were very pleasant and helpful, especially with booking taxis.

10/10
Exceptional
Krishnan, 02 Jan 2016
hotel-logo-v2.pngTraveller

Enjoyable stay at hotel troy

The hotel location is absolutely great situated just next to nairobi national park! Staff were very friendly. The security staff were very helpful in calling the taxi and directing them to the hotel as we had to check out in the middle of the night to go to airport! One key suggestion is to have the hotel name signposted visibly & clearly on the main road. We had a tough time finding it as the signpost is pretty small and easily missed out even during day time.. at night the local taxi guys also had problems finding the hotel.

2/10
Poor
Ratansingh, 28 Dec 2015
expedia-logo-v2.pngTraveller

Hotel that can give you nightmares.

The cottage I booked was very poorly maintained. bathrooms were in horrible conditions with missing hot water facility. No staff at reception till 0630 am for help. At 630 am, on complain, other bathroom on other cottage was opened for us to take bath. The bathroom was stinking and to adjust hot-cold water knob one had to be more than 7 and half feet tall. proceeded to our destination without bath. On returning back, we requested for rooms rather than the cottage and we got them but the conditions were the same. Rooms were too small to even keep your baggage and walk around and bathrooms were same as in the cottages. Expedia must remove this hotel from its list, otherwise more families like mine would suffer in future.

6/10
Fair
Donald, 27 Dec 2015
expedia-logo-v2.pngTraveller

Troy Nairobi 2015

The room was basic but for a one night stay it was adequate - clean and the bed was comfortable. There was no hot water in the wash basin and the shower system was passable but with low pressure. The staff were welcoming and friendly.

8/10
Excellent
Khipani, 19 Dec 2015
hotel-logo-v2.pngTraveller

Lovely homely place

Hotel Troy is a lovely place with very friendly staff. Very helpful with questions about surroundings and Nairobi in general.They even gave us a better room for our comfort. Organised a game drive for us. Meals were good. If you like a quiet location , this is the place for you.

8/10
Excellent
dahlinkj, 26 Oct 2015
expedia-logo-v2.pngTraveller

Good hotel compared to its standard

Generally , the service was OK, but there is need to put telephone handsets in the rooms to facilitate easy communication to the reception.

10/10
Exceptional
Vincent, 20 Jul 2015
hotel-logo-v2.pngTraveller

Hotel Troy------excellent value

The hotel is in a quiet neighborhood and a little hard to find. The hotel staff is very friendly and accommodating and the food very good. The rooms are a bit spartan, but clean and adequate. There is a shopping mall nearby that has an ATM and a good restaurant. There is bus transportation from the mall into the city center. I would definitely stay there again.

8/10
Excellent
RAJ KUMAR, 15 Jul 2015
hotel-logo-v2.pngTraveller

Would stay here again!

Hotel Troy is enroute to Masai-Mara safari. It is about 100m away from the main road, quiet and surrounded by nature. There is some construction going on during the day;about to complete by the looks of it. The staff are wonderful. Food is great.

8/10
Excellent
Hrusi, 09 Jun 2015
expedia-logo-v2.pngTraveller

Nice location and reasonably priced

We took this hotel because we got a great deal. The property is undergoing a lot of construction. It is really a bed and breakfast place but nicely managed. The location is good to visit all the attractions of Nairobi and we could avoid the nasty traffic. They have a nice garden. The place looks very safe with perimeter fencing.

10/10
Exceptional
Joel , 27 Apr 2015
expedia-logo-v2.pngTraveller

Enjoyed our stay.

A clean comfortable hotel with friendly staff and excellent food at a reasonable cost. The full breakfast that is included with the room was beyond our expectations. We also enjoyed the convenient location. We were able to walk to the mall and some of the tourist sites that we wanted to see.

6/10
Fair
Ozzie, 02 Apr 2015
expedia-logo-v2.pngTraveller

If you are looking for a budget hotel with minimal comfort, this is the place.

8/10
Excellent
Dianne, 17 Feb 2015
expedia-logo-v2.pngTraveller

Great location outside Nairobi.

Beautiful grounds surround a family owned and run hotel outside Nairobi centre. Friendly and helpful staff. Quiet spot close to David Sheldrick Elephant Orphanage, Karen Blixen Museum, Nairobi Nature Park and Kazuri Beads. Wonderful start or end to a safari holiday.

6/10
Fair
Paul, 13 Feb 2015
expedia-logo-v2.pngTraveller

Good hotel close to city centre & National Park

On arrival we found the hotel to appear very pleasant looking set in beautiful gardens, small pool and in a good state of repair. Security was very high, and although the road access was a little bumpy, it was conveniently just off a main road, but far enough not to get traffic noise. The hotel was set on its own in a cul-de-sac. The room was however disappointing. While clean and presentable, it was extremely small and dark. The queen bed virtually filled the room and there was no room to sit at the table that was included. There was no view out, and the TV could not be viewed from the bed due to posts and beams being in the way. Staff were pleasant, food was good, but service for food could be very, very slow. We waited over 1 1/2 hours for a pot of tea to be delivered to our room and meals always took well over 1 hour. Overall, I have stayed in far better and bigger rooms for far less, but the location makes it acceptable and a convenient place to stay if you want to access city centre, National Park, mall Galleria, or Bomas which are all within a 5 minute taxi ride.

10/10
Exceptional
Ralph, 26 Jan 2015
expedia-logo-v2.pngTraveller

Excellent stay

Hotel Troy is in a great location if you want to visit attractions in Langata/Karen such as national park, elephant orphanage, giraffe centre etc. The hotel staff could not have been more helpful and freindly and made our visit very relaxing and comfortable. You can walk to local shopping mall if you want alternative places to eat or drink.

10/10
Exceptional
Sharon, 06 Jan 2015
hotel-logo-v2.pngTraveller

Christmas at Hotel Troy

I was travelling back from Molo, and stayed at this hotel for a week from Christmas Eve. I enjoyed my stay at the hotel. The water was not warm when i tried, was moved into another room straight away. The staff were very attentive to their guest needs, and i like the fact that nothing was too hard for them to do for you. The area was quiet enough for you to relax, and the security was good for you to feel safe. Good location for the locate shopping mall and to some of the touristy things. I enjoyed the fact that they were able to arrange tours etc, i think that they could promote it abit more, (or perhaps i did not see it) so when i asked, it was arranged. All in all i enjoyed my stay, i would recommend this hotel to friends and family

6/10
Fair
Kenneth, 15 Dec 2014
hotel-logo-v2.pngTraveller

Fair for the price

At the price, it's difficult to be too critical. The shower was very poor, as others have found, and the TV did not work, though I was promised a repair which did not happen. Food is only just average but the staff were pleasant enough. A big help by the hotel driver, as he did put himself out when I had a long and urgent visit to Nairobo. Hotel is rather isolated which for security reasons is a plus. The ten minute walk to the local up market shopping centre is a bit difficult, with no path to use, and definitely not recommended after dark. Shopping centre has supermarket, ATM and bank I would recommend this place, if only for the price, especially those on a budget

8/10
Excellent
F, 12 Dec 2014
expedia-logo-v2.pngTraveller

Nice hotel near tourist spots

The staff at the hotel were fantastic and incredibly helpful. Food in the restaurant was good and everything was clean and tidy. The room was a little bit basic but comfortable and the bathroom was lovely. Only slight issues is that there were quite a few ways for mosquitoes to get into the room but the net over the bed was well maintained so it wasn't an issue over night. Also the tv signal was bad so no channels were watchable.

8/10
Excellent
Richard, 16 Nov 2014
hotel-logo-v2.pngTraveller

A comfortable way station

Stayed here two nights on our way to a safari in Tanzania. Staff very helpful. Accommodations fine. The location is sufficiently isolated that without a car you have not choice for meals but their restaurant. We'd rate the food "acceptable". They provided a driver (at modest cost) to take us to some nearby places of interest.

6/10
Fair
E, 02 Nov 2014
expedia-logo-v2.pngTraveller

Further from the airport than it says

It's an okay hotel that is further than it says. It is more like 15 mins from the giraffe center and it took over a half hr to get to the airport. The kitchen was super slow but food was okay. The room was fine but far from stellar. It's okay to have a sleep in and that's it...use the bug net that's provided. The staff are okay... The waiter was pleasant but reception was a bit differerent... Could of been more helpful. The grounds and main building are pretty though

4/10
Poor
Verified traveler, 20 Oct 2014
expedia-logo-v2.pngTraveller

Very disappointing. Good staff, but poor hotel conditions. Ok for a budget minded traveler.

10/10
Exceptional
Verified traveler, 08 Oct 2014
expedia-logo-v2.pngTraveller

Exceedingly Good Value

Normal rates are good value, this special Expedia rate was exceedingly good for a single room in Nairobi. Comfortable if not especially spacious. The bed was fine, the shower worked and breakfast was nice. What more could you ask for. All of the staff were very polite and courteous.

4/10
Poor
A. GOMEZ, 24 Sep 2014
hotel-logo-v2.pngTraveller

WORST LOCATION

No hot water, only one TV channel that was clear, not easy access to the street. They offer a complimentary water bottle and them they presented me a bill for it. Thanks but not thanks. I will never go back again.

6/10
Fair
Rune, 26 Aug 2014
hotel-logo-v2.pngTraveller

Quiet area

Quiet area. Good service. Not so good food and the menu does not necessarily represent what they actually have to offer.

8/10
Excellent
Ellen, 24 Aug 2014
hotel-logo-v2.pngTraveller

Safe & near destinations

staff very gracious. Food good. Service excellent, But shower was tepid.

6/10
Fair
kc, 02 Aug 2014
hotel-logo-v2.pngTraveller

Initially had some issues with hot water and no television. Staff was friendly and helpful in changing our room. Laundry service is available and an awesome bonus! Hotel is a little outside the city so prepare to take a bus, taxi, or matatu. ... This can be seen on a map. Surrounding area is beautiful and there is easy access to the national park, giraffe center, and botanical gardens.

10/10
Exceptional
Lee, 18 Jul 2014
expedia-logo-v2.pngTraveller

Good place to enjoy a quiet rest

Good place to enjoy a quiet rest after the safari in This attractive city. Garden is beautiful, staffs here are polite and kind and helpful. Even the room is small and the facility are not as luxury as it is in 4 star hotel, but it is really worth staying for several nights.

8/10
Excellent
Eleanor , 14 Jul 2014
expedia-logo-v2.pngTraveller

Clean, Quiet, and safe

This little lodge is right near a nice shopping mall with great restaurants. We used their brochure to plan all our sight-seeing events. The places were all very near to the hotel and the taxi drivers were great guides. The place was quiet and clean. Although the furnishings were a little dated, the TV worked and the place was very homey. I'd stay there again.

10/10
Exceptional
Keane, 19 Jun 2014
expedia-logo-v2.pngTraveller

Great hotel for the price!

Its a small hotel but it is in a great location. Staff was friendly rooms were small but very comfortable and the food was awesome. You aren't going to beat the value of this hotel anywhere! Would definitely stay there again!

This page has been refreshed for the best prices.
promotion

You could be seeing lower prices

Register or Login and save with our member prices

CRYPTO-FRIENDLY BOOKINGS

Your money’s good here.

Pay with CREDIT CARD
Pay with Binance Pay
Pay with Crypto.com Pay
Pay with Wechat Pay
Pay with AVA
Pay with BTC
Pay with ETH
Pay with USDT
Pay with BNB

We pride ourselves on being the leading crypto-native travel platform. Pay for your travel anywhere in the world seamlessly using 100+ cryptocurrencies or traditional payments.