Hotel SB Icaria

8.0

Excellent

965 Guest reviews

8.0

Excellent

965 Verified Reviews

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Cleanliness8.4/10

Service8.4/10

Comfort8.0/10

Condition8.0/10

location7.8/10

Neighborhood8.0/10

Value8.2/10

Amenities8.2/10

Was a perfect stay for the half marathon and I will definitely be coming back there for future trips

Some parts of the hotel needs refreshments

Eveything was no

Property entrance and staff are lovely. Rooms are outdated, heating controls did not work and the room was too hot

near everything

Everything was good. the hotel is 3 minutes walking from the beach and 10 monutes walking from many attractions.

Family Getaway

Our stay at SB hotel was underwhelming. The accommodations are antiquated and showing signs of wear. The staff members were unaccommodating. The sink was clogged and the toilet seat was damaged. The room was excessively hot, prompting us to contact the front desk, as the temperature was unbearable. We requested that they disable the heater in our room, but they failed to do so. As a result, my health condition deteriorated. Despite four phone calls, no corrective action was taken. I strongly advise against recommending this hotel to anyone.

Clean rooms and friendly staff but the amenities are very basic. Gym was not up to the standard of a hotel gym. Good breakfast buffé.

Amazing guest service and food

The room was extremely warm and had bugs (mosquitoes) I think that disrupted my sleep. They could not accommodate a room switch and left me to deal with killing them.

5km from the centre but i enjoy walking so not an issue but near the beaches. No problems at all with the hotel. Staff were all very friendly and extremely helpful

Nice hotel to stay at, lovely breakfast, enjoyed the sauna and pool area also. 15/20 mins from airport and Olympic stadium.

Everything was fantastic

bed was not flat, it sloped badly.

Great little boutique hotel

SB Icaria was a one night stay before our cruise. It was a much needed place of refuge while getting used to our time zone change! The service was warm and inviting, and the beds were among the best I’ve had. They even have a thoughtful “pillow menu” for you to choose where you dream and rest your head! Highly recommended hotel.

Good location

Great location. The hotel is not too close to the main tourist spots to be overcrowded but close enough for a quick taxi trip. The hotel is approximately 15 minutes by car from the marine terminal and 25 from the airport. The hotel is well maintained. However, there was a minor water/humidity problem in the bathroom. Water was dripping from the ceiling.

The staff were very helpful, from the moment we arrived, the room was very clean and comfortable and I wouldn't hesitate in returning

Great location, check the small print

Good hotel in location within easy reach of the centre and the beach. Nice pool. Good breakfast. Staff helpful. Unfortunately had booked a twin room for friend and teenage son which turned out to be a double room as the request for two beds couldn’t be guaranteed, certainly not something I’d experienced in over 40 years of travelling. Unable to change the room as hotel fully booked. Staff apologetic, extra bed linen provided, but unable to fully resolve the issue

Best beach hotel in Barcelona

Unfortunately our room hadn’t been cleaned properly when we checked in and the safe wasn’t working, however the hotel was full so were unable to move until the following day. The second room was much better and also had a queen bed rather than two singles which was the requested option. The WiFi in the hotel was awful throughout our stay, and although the hotel is v near the beach and its restaurants, it is quite a distance to the main city. Taxis and buses available just outside which is handy though!

It was lovely, right next to the beach. It was clean and convenient.

- The room walls and windows were not soundproof and we could hear everyone all night. We had to check to make sure the window wasn't open because the sound was so loud. - The AC didn’t work, so the room was very hot. - Our reservation was for 3 people but we only had water and towels for 2. We had to ask housekeeping for an extra towel. - The foldable bed was very unstable and kept falling during the night every time I moved a bit. - There was a stain on the foldable bed’s sheets. - The finishing on all the furniture is peeling and the bathtub has rust on it. - Our room door would only close if we slammed. Overall we had a very poor experience with the room. The staff at check in was lovely, but the room ruined our experience of this hotel that was supposed to be semi-luxurious 4 stars at a fairly high pricepoint. We will unfortunately not be coming back to an SB hotel because of this experience.

Great place to stay wouldn’t hesitate booking again! Rooms are very nice and staff is great. Only thing that needs some work is there gym but pool, steam and sauna are great!

✔️

Good hotel - but not much to see in surrounding area.

Nice location and nice staff but shower water temperature kept changing suddenly so had to have a bath. The pool was nice but not heated.

Tired building, with some fixtures like the shower head coming loose. Female hair in bathroom and on bed. Gave off the feeling someone was there before me. Very supporting and helpful receptionists.

The hotel was clean and well maintained but there wasn’t much in the area immediately walking area for eating or drinking

We loved this hotel. Was a bit far out centre of Barcelona but we don’t mind that. We loved the wee local restaurants and bar rooms about and the proximity to the beach, its bars and restaurants too. Public transport was On the door step too and taxi rank outside . Would recommend and stay here again

Ok hotel, could be a bit cleaner and better maintained for 4*. Very helpful staff, outside pool is not as big as pictures lead you to believe. Close to sea front and town, both short walk away.

Perfect for a Stag

Great location by beach

We were upgraded on arrival the room was beautiful and the staff were lovely and very helpful!

Nice hotel but stay spoilt by noise

The staff were friendly and in many ways the hotel ticks quite a few boxes. The issue however for us was that the room next door were having a party and we didn't get to sleep much. We tried to raise it using the phone which noone picked up (the staff later told us they had been too busy to pick up). We went down to let them know about the noise, and the lady at the counter did go and talk to the guests in the room next door. It however sadly didn't make much of a difference as the party went on, hence the two stars. Insulation seems to be an issue as you can also hear the traffic and doors being closed and open. All in all, the hotel looks good but it suffers from being a bit too ambitious. It would have benefited from more staff and better insulation.

Hotel is fine. It is a bit dated and could really benefit from a renovation but it is clean and the beds are comfortable. The front desk folks are helpful. Breakfast is good, if you do not want to go out to breakfast, it is worth paying for. (fresh fruit, cured meats and cheese, breads, eggs, etc.) The Usual. This hotel is probably a great place to stay in the summer, it's a 5 minute walk to the beach. In December, it feels a little detatched but not so bad. It is located right on the edge of El Poblenou which is a great neighborhood. Very cool neighborhood. Otherwise, it's a 10/15 minute taxi ride to the center of the city. Also, it feels very safe around there. I walked everywhere with my wife and 9 yr old without any hesitation.

I had 4 night at SB hotel and it was really nice my staying there. The rooms very clean and size was perfect for two. The restaurant was awesome and the staff was very helpful and friendly.

worth staying

kind

The room was too cold, the iron was broken. But the staff were very nice and friendly, the rooms are relatively big. Overall experience was acceptable

Great facilities, pool, sauna and steam room. Some things didn't quite work, like jacuzzi, bath plug and a room switch. Staff are very friendly and helpful. Breakfast buffet was brilliant.

Will definitely be back

I love this hotel, everyone was so nice. They gave us great restaurants options to have dinner off property. I will definitely be back.

Barcelona Birthday

We spent 4 nights at H SB I in Barcelona, where I was in town to celebrate my 70th birthday. I believe I let them know ahead of time of that occasion taking place. At check-in, I was informed that they didn't have the room available that I had booked and upgraded us to a more spacious room, like a mini-suite, that included a jacuzzi tub along one wall in the room. Loved that! On my birthday, Sept.9th, the hotel surprised us and sent to our room a bottle of Cava on ice in a champagne bucket with two flutes. Very generous, and kudos to them for making for a memorable birthday stay. All the desk staff at reception were friendly and willing to help in any way. Veronica was especially patient and helpful with assisting me with making arrangements for transportation to and from Andorra, our next stop, among other things. She deserves recognition. The breakfast buffet was excellent, covering all the bases. I would highly recommend this hotel.

Stay here!

Great location, terrific employees, beautiful city. Room is clean bed ever so comfy. Definitely recommend!

Staff were helpful - we arrived early and managed to check in anyway and we were able to store our luggage and use the shower after check out. Great area - so close to everything but felt set back and more relaxed. Didn't eat in the hotel but some great places nearby. Hotel was nice just in some places looks like it could do with an update, but overall we had a great stay and would happily return

Booked a suite and honestly have no idea why I paid double for a room the same size as a double room! Will book the Sofitel in future for the same price!

Nice Hotel but poor room cleanliness

Staff at the front desk and restaurant were nice. But the room wasn’t being cleaned properly. We set a few traps around the room to see exactly how the cleaners worked. Cleaning service was really bad.

Great location

I booked this hotel through Expedia, which I don’t know if I will do again because the hotel just blamed Expedia, Expedia, advertise spa, which was the main reason I booked a hotel

Barcelona long weekend

Amazing staff throughout and all so friendly. Hotel very clean. Food and beverages very fairly priced. A really lovely stay

I stayed in a junior suite, the pink couch of which was in fact mostly brown/grey from all the dirt from previous customers. The staff were friendly and upgraded me to another suite with a jacuzzi, which was clean but the window was broken and didn’t shut properly, the curtains were too small for the windows so didn’t fully close. The suites were meant to be the latest refurbished rooms. Since I was only there for 3 nights and had initially arrived in the middle of the night, I was too tired to move again. I wouldn’t stay here again

Great!

2 blocks from beach. Just the best front desk staff, they were so helpful. Great breakfast also.

An American couples review - this property is 10/10. Absolutely gorgeous place with very nice staff. Top to bottom met and exceeded expectations. The beach is less than a 5 minute walk and the location is very safe and secure. I would go very out of my way to stay here again.

Had baby cockroaches in my room on the ceiling. Killed at least 3. Bed has really thin sheets for blankets. Asked for a blanket and the maintenance guy who came showed me the sheet already on my bed, and was not happy. Brought a gross looking blanket with holes in it when asked for something thicker. The flooring was coming up and had a lot of water damage. The latch for the window was broken and the walls are paper thin. So with this and construction nearby you could not sleep. The shower has a half wall, so water runs down it and out onto the floor because it was installed horribly. probably the cause of some of the water damage. TV is super small. maybe 30 inches. Room is basic brown and white. pretty ugly room. Slept pretty hot, could not get AC cold enough.

UNACCEPTABLE FOOD & AVAILABILITY

The hotel was very nice. Very lacking in service available. There was NO overnight coffee station. NO COFFEE AVAILABLE TILL 7:30AM!!! This is very very bad. There were dozens of people looking for coffee from 5:30am forward that were also disappointed. Also, the dining room is terribly UNDERSTAFED!!! When we were seated, no water was offered, no bread was offered. We had to ask for both!!! I requested a bottle of wine (the 1st on their list) ...they had none. I had to purchase a much more costly one on my dime. The food was also terrible. Much over cooked and not fit to eat. Mind, the food pricies were a fine dining level and the quality was a greasy spoon. Some of the meal was taken off our charge however, someone should have been there to get us something fit to eat for my family from what they had to offer. We went to bed discusted and hungry. I might add, the staff did their best with what very little they had to work with. Again, extreemly UNDERSTAFFED!!! SB Hotels must get this message.

Great hotel, lovely helpful staff. Nice pool area.

good location good service

Had to keep window open to air room. As on first floor, very noisy all night. Breakfast nice

This was such an excellent choice, I loved this hotel. Everyone in the staff was super nice and kind. The rooms were clean and the lady came to do my room everyday which was really nice. The breakfast is a buffet style they served scramble eggs, bacon, batatas, beans, sausages, pastries, fruits, bread, cereal, juices, milk, coffee machine which has multiple options including hot chocolate, toaster to toast bread slices, cheeses, ham/turkey, and yogurts. Honestly the breakfast was really good I loved all the different options. The pool was nice too, I love the sitting areas that the hotel offers. I’ll definitely be back when I go back to Barcelona,

Great position for the beach and easy walk to the gothic quarter. Nice terrace area for the afternoons but the pool was freezing…

Good base for exploring

We had a lovely stay here. It's a good location, breakfast was nice and it was a good base to explore the city. shame the jacuzzi wasn't working. Decent staff and a nice check in.

Very convenient Great front desk staff House keeping also did a great job

Great stay

Pros The hotel is located near the public beach. Bus stop is right next to hotel. Very nice local and international breakfast. Cons There were few amenities and some of them were dirty (glasses and mugs in the room were dirty and not well washed). The AC/heater was too noisy, so we were turning it off from the breaker during the night.

Great customer service at front desk and good dinner at hotel restaurant.

Clean rooms, friendly staff, close to the beach!

Overall, it was an amazing stay. My wife and I visited for our honeymoon. The room was clean and the staff were very friendly. We didn’t try the food at the hotel and didn’t get a chance to try the pool as we visited in February and the pool was very cold. The steam and sauna room are brilliant. The only negative is the gym - although advertised as a gym, it is a cardio room with some space for body weight exercises. There are no weights. This was misleading in the advert.

Location to beach was ideal

Would not recommend for the money

Wi fi is not good, safe in room broken, fridge not working, room was not clean as it should be! No information in room, shower temperature fluctuates. For a suite pretty poor, staff in general didn’t feel approachable hence any formal complaint. If my stay had been longer I would of raised my concerns…. Also the air conditioner is noisy & doesn’t work correctly, again no instructions for use.

The hotel is conveniently placed in the walking distance form the beach, a nice park and a mall. The staff is very friendly and helpful. The breakfast selection was great and very tasty. There were some problems though: the first room had a window that couldn't be closed (so we could hear outside noises) but we got another room without a hassle. In this room the sink was leaking and it was very moldy (underneath) as well as the shower head. Once the cleaning service forgot to close our room door...

The hotel was really nice and the location was great. Public transit right near the hotel yet a lot of sites can be walked to in 30 minutes or less.

Amanmti is poor, hallways noesi and more

Rooms a bit small

Was a lovely hotel. Very friendly staff. Well located. Only issue I experienced was a loose shower head but beyond that i had a great stay.

Nice hotel to stay in at the Olympic Village area of Barcelona. Nice area which is 5 mins from the beach, good bus links into town. We didn’t eat in the hotel, so can’t comment on its food. There’s a good selection of places to eat nearby, both in the daytime and nighttime. The hotel itself was really great to stay in. Really nice friendly staff and great room. The hotels heating seemed to be off at this time of year, so we were a little cold at night and probably should have asked for another blanket. But ok. Having a pool and spa was brilliant and we used them every day. The steam room was slightly warm and didn’t get hot at all, but the sauna was really good. The pool is clean with a lovely area around it, plenty of clean towels always available. We’d happily stay here again if returning to the city.

Excellent fabulous family holiday perfect situation for beach and Barcelona. Pool perfect.

Dust on the window ledges and closet shelves. Anything (ledge & shelf) over 6' wasnt cleaned in my room.

Looked ok on arrival, but rooms look dated. Pool a bit run down, jacuzzi not working. Air con in room always cold and no off button? Disappointing and wouldn’t recommend.

As I thought from the beginning it all seemed too good to be true and that is what it was. The staff doesn’t really care to help you they just care to answer your question and be done with you. We were locked out of our room 5 times because the keys wouldn’t work, the room was covered in hair left behind by the cleaning attendances, the shower is a shower from hell that changes on its own to boiling water or freezing water with no regular regulation, if you want it colder you must turn it in the direction of hot water etc. very confusing. the smell in the hallways was of mold and smoke.

Great service and cleanliness!

The staff were very kind and accommodating, but the hotel room wasn’t as nice as I expected. Small room and basic set up for the price. But the hotel restaurant and pool were good!

Not centrally located for most of the visits but there is a bus stop 40 meters from the hotel. Close to the beach. Swimming pool not as big as the photo on the web site suggests but was OK, such as the bar and the wifi.

Disappointed from the off that our twin room booking was ignored and were given double room. Staff on the whole were lovely however when we discovered our room was NOT what we had paid a LOT of money for, the staff member I spoke to at reception was incredibly rude and would not help us, repeating over and over that a Twin room was merely a 'request' not a guaranteed booking in a most strained and rude tone. If twin rooms had not been advertised via Expedia for this hotel we would not have considered it in first place. No alternative hotel within the SB chain was offered, only 1 twin room was offered as available within SB Icaria for 1 of our 7 night stay; which was ridiculous. Bar & Restaurant team were lovely. Rates were extortionate for the very basic room provided; which was not always cleaned when we requested.

Prior to writing this review, I sent hotel the same review with no response. PROS: Good location, Easy to find, beautiful clean entrance, warm pool, beautiful dining area, pleasant staff, quick reception to complaints, even though not resolved. Firm beds, clean towels, clean electric kettle, clean glasses and coffee cups. coffee/creamers provided. CONS: no ocean views, only views of other buildings/windows. Mini fridge NOT working, was initially told it was a STORAGE UNIT! Flat out lie. NO top sheet, NO washcloths (after visiting the Middle East, this must be normal) Elevators working half the time, glad we were on the first floor. Our room safe not working, even after someone looked at it, still no place to put our personal items. Our room AC NOT working, told hotel SEVERAL times, maintenance DID come look at it, but did not work our time there. Miserable, asked for another room, None available. Our room phone not working, had to continuously go downstairs and speak with hotel staff. No plug for the deep luxurious bathtub. Mold/discoloration above bathtub, informed staff that room above ours might be leaking.

Grissle was great and very helpful. Great employee

Very friendly staff, nicely located property, good amenities for price. Would recommend.

The perfect location for walking to the beach, into town or both. Quiet, yet central. The staff were amazing and were always on hand to help. Nothing was ever a problem or too much to ask. Highly recommended and definitely a hotel I would stay at again without a second thought.

Because of the time our flight was landing and when I train was leaving Barcelona, I booked a room to relax for a few hours before our train to France. I had stayed one night here on a previous trip for similar reasons. At that time I liked the hotel but it was very warm. I asked for help and was told to open the window to cool it down. Fair enough. On this short stay is was so hot in the lobby I started to sweat. When we went to the room is was also uncomfortably hot. Opening the window did not help. I call for maintenance to look at the AC and no one every came. In summary, the hotel looks nice. The reception people were nice, but only stay here if you like your room to be 76 or warmer.

The family room was generous and perfect for our needs, the staff were friendly and helpful and we would definitely stay again.

Great

Amazing location for the beach, very helpful staff (accommodating for restricted gym use times). I plan to be back soon! Thank you

Comfy and clean

Free easy to use WiFi, clean hotel spacious and very comfy beds.

The hotel is nice and an easy walk to the beach promenade. There was an issue with the AC not working. The solution after asking for help with the problem was a housekeeping staff person telling me rudely to open my window.

Loved all the staff at the hotel, always went above & beyond. The whole trip in itself was amazing. Only thing I can point out which could improve is the breakfast options. Overall fantastic.

Not as before

The hotel rooms need renovation specially bathrooms. It is crowded and having a-lot of plumbing issues

Room thermostat difficult to figure out, shower mixer valve produced alternating hot/cold no matter how it was set, exterior window hardware ready break, €20 “pet kit” doesn’t exist but have to pay anyway, but room was cleaned and staff were friendly. This SB has fewer amenities than SB Diagonal, but is closer to Rambla Poblenou (where dining is a lot better than Diagonal area), has good beaches, and is closer to city center and Sagrada Familia.

The bath towels were too small. Apparently the only delivered the face towels in our room. We are a same-sex couple and I've booked a double room with one queen bed. At the check-in it was asked me if we rather preferred two beds. I wondering if they'd ask the same question for a straight couple. Location is good.

The hotel should renew room facilities

Great staff & location, poor soundproofing

Great location, superb staff, but the thin walls ruined my stay... Every night I was woken up by some noise that shouldn't be coming into the room so loudly, and most bizarrely of all on the last night by an employee moving bed sheets (I think) on a cart at 3am!? Other nights I could hear other TVs playing, people talking from the next room, every little thing.

Wprst nights sleep ever ..room was boiling hot with no aircon . Couldnt open a window due to outside noise and the fact there was no safety latch on the window so child or adult could have easily fallen out. Fire alarm went off at 2am , hotel full of drunks

Below average stay for a 4* hotel

We stayed in two rooms at the hotel. Floor 1 is incredibly noisy, doors do not soft close and the rooms are not sound proof. The decor is dated and in need of an update. Gym is by reservation which is understandable. The spa is not open (and not showing as closed on the website either). Floor 4 a little better, the bathroom amenities are limited with shampoo and body wash in soap dispensers. I understand the need to reduce plastic waste, but I've seen much more elegant solutions which don't feel like a Travelodge. Bed bugs in the bed and another guest commented both of their rooms had ants.