This was without question the best hotel experience we have had. The staff was incredible and made our stay unique and special!

Exceptionally helpful and friendly staff. Breakfasts were also great.

My fiancé and I are still in awe of this hotel. It is the BEST hotel to exist - not only because of the actual hotel itself, but the customer service is unlike anything we have ever experienced. The staff make you feel like family and will go above and beyond to ensure your stay is as comfortable as possible. We got engaged while staying at this hotel and they made us feel so loved. I will rave about this hotel for the rest of my life - we are in love with Hotel Agnes and will be back again. The staff have become like family and we feel so grateful to have had stayed here for such a monumental event in our lives. We couldn’t imagine staying anywhere else! It is a GEM of a place and please please book this hotel if you want to enhance your stay in Prague.

Oh my. Fabulous small hotel. Staff could not do enough for the guests. I would return in a New York minute. So close to Old Town Square & many excellent restaurants. Manager Victoria guided us to perfect tours- really went out of her way to assist. Frank & the 2nd Frank drove us to sites and to the airport. They offered!!!! Breakfast was the best we have had in Europe. Delicious and relaxing. If you go to Prague please stay here.

An amazing gem in Prague!

Amazing! I travel a lot and have to say I’ve never experienced the extraordinary hospitality and customer service anywhere else like I have at Hotel Agnes. From the moment you arrive until you leave, you are treated like family. They will help you plan your day and assist with reservations to amazing restaurants. The hotel is perfectly located, clean, comfortable, and I will recommend it to everyone and plan to return. Absolutely wonderful stay!!!

Best service I’ve ever had at a hotel!

The service at this hotel was impeccable. By far the best service I’ve ever had. Everyone was so friendly and always went above and beyond! Every time I returned from an outing they would greet me and offer me a drink . On the morning I was leaving they not only arranged my transportation but made me a sandwich and fruit to take with me. I highly recommend this place!

Our second stay at Residence Agnes. This is without a doubt the best hotel in Prague if not all of Europe. The owner ( Frank) and his entire staff go above and beyond to ensure you have the best possible visit. I would not consider staying anywhere else!

The owner and staff were incredible! They were so nice and courteous and friendly. Always helping! Breakfast was fantastic! Location is perfect!

Comfort in Prague

Very centrally located on quiet street. Service from staff is excellent. They really want your stay to be wonderful.

The warm and welcoming nature of the staff makes this hotel a lovely place to stay in Prague. It’s not so big and not a larger group type place to stay. Quiet, cosey and homely after being out walking the city all day!

I received the best service from the most friendly staff I have ever encountered in my trips. They offered free transportation to the sights and train station in the city and sandwiches to go when I had to leave before breakfast. They were so attentive and literally bent backward to cater to my needs. Definitely recommend to anyone traveling to Prague. It will start you off on your journey of the beautiful city with a smile on your face.

THE BEST OF THE BEST PRAGUE...STAFF AND HOTEL

This is truly the one place you want to stay if you're in Prague it's centrally located and the staff cannot be more friendlier if they tried they bend over backwards to cater to every need give excellent directions always welcome you with a drink and are helpful in every way possible if you don't stay at the hotel Agnes you truly missing out on a gem in Prague this is the third time I've stayed there and it will be my go-to place every time I'm in Prague

Great location

What a treasure! Top notched service, including complimentary car transfers, 24 hr beverage service, tour / restaurant recommendations and bookings,etc. Special credits to Frank and Victoria for their truly warm hospitality and friendship! They made our stay in Prague felt extra special.

The personalized service, owners, employees, etc, excellent

We have stayed in many hotels over the years, regular and luxury, but Residence Agnes surpasses them all. The charm of this little tucked away gem is the first thing you notice…from cobblestone floors, to stone walls, lovely European winding stairs, (there is an elevator) cove ceiling, and the soaring mid ceiling in the lobby. However, the staff all go way above and beyond to cater to your every need. They all know your first name and talk to you as friends rather than cold employees. We checked in very late and Stefan even made us sandwiches as we hadn’t eaten. Natalie, Denise, Victoria and the other two young men whose names escape me , were so kind, friendly, helpful, and attentive that we were constantly amazed. I could go on and on but I will say the quietness of the hotel is superior and the non-governed air conditioning is sublime…

This is simply one of the best hotels i have ever stayed in. We are extensive travellers and the quality of service at Hotel Residence Agnes surpassess everything else. From the moment we arrived we were greeted like friends. We received a very informative welcome brief along with some refreshments. The hotel is nearly 800 years old but has been beautifully modernised and decorated. It is within easy walking distance of all the major sites in Prague. They provide an extensive breakfast catering to all tastes. It is the servive however that sets this hotel apart. We were always welcomed back from our adventures and we gathered in the open area with other guests happily talking about the day. It was an stmosphere in a hotel that we hadn't experienced before. Our sincere thanks to all the staff ( Victoria, Stephan, Frank, Frank, Samantha, Luka Natalie) for making our trip so memorable. Truly, this is a magnificent hotel in the heart of Prague old town.

This was the friendliest staff I have ever encountered. They were there for guidance, transportation, welcoming drinks, support and just general pampering!!!

Beautiful hotel in a great part of Old Town Prague. Incredible staff - fantastic hospitality. Well appointed, quiet and comfortable room. Excellent breakfast and terrific customer service. Highly recommended.

It is not often that a hotel lives up to all the great reviews written about it but this one does! We had an amazing stay at Residence Agnes. The staff couldn’t do enough to help, breakfasts were scrumptious, rooms and hotel immaculate and location was first class. We will definitely stay here if we return to Prague and will recommend the hotel to all our friends and family.

Outstanding!

I read a lot about the personal and warm treatment that hotel guests receive, and indeed every word is true. simply wonderful. This is in addition to the excellent location, the many restaurants and cafes in the area, the palladium shopping center a few minutes away and many other shops. Highly recommended.

The staff were always friendly and helped with everything we needed during our stay. I'm grateful and would definitely recommend this place to my friends.

We have traveled quite a bit in the last few years and this hotel is the best we have stayed in. Right from the beginning, the staff made us feel at home with complimentary parking and beer. They continued to suggest things to do including the wonderful 5-hour walking tour. The breakfast was incredible with so many choices. The rooms are very clean and modern with very good air conditioning. It is very quiet and located right in the Old Town section. Would give more stars if we could.

The absolute best place to stay in Prague!

Our stay was by far the best experience we have ever had in any hotel anywhere!

We loved our stay at the Agnes! This was by far the friendliest, warmest, and most accommodating hotel we’ve ever been to. Trust the reviews and don’t think about staying anywhere else.

The staff and service is what makes Hotel Residence Agnes stand out. Everyone is very friendly and willing to help out in anyway they can. We really appreciated the refreshments after a long day of sightseeing. The hotel is located close to old town square and public transportation options. Good hot and cold breakfast selection with a variety of homemade pastries. We would highly recommend Hotel Residence Agnes for your stay in Prague!

The team at Hotel Residence Agnes elevates ‘customer service’ to ‘customer care’. Their genuine desire to make your stay perfect is reflected in everything they do. From the reception where, besides a welcome drink, they help you plan your stay and sightseeing, to the little things they do to make your stay enjoyable, this may be my best stay at any hotel ever. The room was perfect, the breakfast was perfect, the air conditioning, the bedding and towels, the bathroom fixtures, the warm water in the shower … perfect perfect perfect. Laundry service was super fast and perfect. They were ever ready to make us tea when we wanted, they were ready with a drink when we returned from sightseeing. We had to leave at 4 am and they not only made sure we had transport, they packed us sandwiches in case the airport restaurants hadn’t opened. We enjoyed our stay so much, we might return to Prague just to meet these guys again!

This place was amazing. If I could give more than 5 stars they would be 10 stars!!! So accommodating! We got in really late ( after 1 am) and they said-“ we’ll tell you everything you need to know tomorrow- we know you’re tired.” In the morning we missed the crazy amazing breakfast ( we know from the next day) and Victoria said, “ oh so sorry you missed breakfast.” We responded - yes we did. She then proceeded to ask if we wanted coffee, warm apple strudel, and many other assorted pastries! My husband said, “if this is missing breakfast, I will miss again tomorrow😂. “ They also went out of their way, getting us rides, arranging dinner reservations, etc. The service was amazing. We are thankful to Frank, Paul, Victoria, and all the staff for the best service! We can’t wait to go back to Prague. We know where we will stay!

Awesome staff. Amazing service. Great Location. All you need in a boutique hotel in the beautiful Prague!

Great location. Staff was above and beyond helpful. Room clean and comfortable. Breakfast outstanding. Would recommend without hesitation!

My children and I very much enjoyed our stay. The hotel is a beautifully charming place in a lovely neighbor and short walking distance to the main square. The staff were incredibly kind, welcoming and attentive. Highly recommend!

Outstanding service! They treat you like a long lost family member. The best service I’ve had in a hotel ever!

When everyone rates as 5 stars, it seems suspicious. They weren’t kidding. The service is outstanding and they make you feel as if they were welcoming a lost family member home. Great rooms, amazing breakfast and incredible service. Very close walking distance to a lot of attractions. I’d come back to Prague just to stay here again.

Excellent stay. The staff are wonderful and very helpful, breakfast was delicious and our room was comfortable. We will come again during our next visit to Prague.

our first visit to Prague so I can't compare it to other Prague hotels, nevertheless, relative to boutique hotels in other European or American cities the customer service was unparalleled. The owner and his staff were very friendly and helpful. My wife and I stayed at the Agnes for four nights in early July, and highly recommend it.

The entire team is service focused and always willing to go above and beyond to ensure the guest is happy. Amazing!!! They really do care about their guests and it shows!!

The staff treated us with intensive care, attention and kindness to the level that we felt we were staying at the lovely home of a loving friend's. We've already started to miss them. To me, the experience of staying at Anges is definitely the fond memory of Prague that will be indelible and heartwarming. Thank you to everyone at Anges!

Hotel Residence Agnes was probably the best customer service experience I’ve had at a hotel, anywhere. Staff consistently went above and beyond (from sightseeing/restaurant recommendations to welcome beverages to amazing breakfast service) and I will definitely be recommending the hotel to friends and family visiting Prague.

This is an amazing boutique hotel. The staff and service are some of the best that I've ever experienced. They work so hard to make everything perfect for you. The property is beautiful with great ambience, organization and class.

Perfect place to stay in Prague

We had a fabulous time at this boutique hotel. Frank the owner and his staff treated us like family! Breakfast was wonderful with a variety of homemade baked goods. The location is perfect for visiting old town and all the sights. Hotel was very quiet, after a Busy sightseeing day it was a great place to return. Thanks to Frank & his entire staff for a memorable stay in Prague.

This is my favorite hotel, ever. Exceptional service, very comfortable beds, great location. Would not stay anywhere else when in Prague!

Beautiful hotel- extremely attentive and friendly staff. Large breakfast, great location, excellent all around.

Great place!

I recently stayed at Residence Agnes in Prague for one night with my companion, and we wished we could stay longer. The welcome was exceptional; the host personally sat with us, providing phablets and maps to ensure we had everything we needed for our visit. Breakfast was delightful, featuring a variety of fresh, delicious options, including outstanding in-house pastries that highlighted Czech culinary tradition. The attention to detail and the warm hospitality made our stay memorable. Highly recommended!

Staff was extremely friendly and helpful. Great location near the old town square.

World class hotel, world class service. Frank, Victoria and all the entire team are the best.

This is hands down the best hotel I have ever stayed at. Warm friendly and caring people.

This is a very unusual hotel! The staff simply couldn’t have done any better. They were always on hand with advice. They were always available. But it was the little touches that made our stay here so memorable. A drink whenever you want. A free airport transfer. Great breakfasts too!

Memorable stay

centrally located, esthetically pleasing romantic ambiance, staffed by experienced, customer focused and very friendly people, not to mention the pint of pilsner for me and tea for my wife, every time we came across the door step. The breakfasts were outstanding the free booking service and transport services to local sites were a real plus. I look forward to stating with them again.

Fantastic experience at residence Agnes. Not only is the hotel beautiful and very well located, the staff is what makes it special.

This is by far the best hotel staff I have ever encountered!! My sister and I stayed her for three nights and had the most wonderful time!! From the second we arrived, we were treated to snacks and wine in the lobby and given an overview of Prague sites, tours, dining options, bars etc. The concierge talked with us for about 45 minutes about our itinerary and took care of transportation and bookings for everything. The breakfast was delicious, and the atmosphere of the lobby feels like a friendly/warm bed-and-breakfast. We wish we could have stayed a week here!!

We had a fantastic stay. The staff were so helpful and friendly. The room was perfect. Would highly recommend this wonderful hotel.

Great location in Old Town. Wonderful welcoming staff. Hotel was perfect for our family including 1 year old. Would highly recommend!!

There was honestly nothing to dislike.

Absolutely wonderful. Stop searching for more hotels and just book if your dates are available. They deserve every great review written so far. In 25 years of traveling never seen exceptional staff or service like that - You cannot say enough good things about the staff. They took care of literally everything from dinner reservations, tours and local transportation. Felt like royalty for 2 days. Hotel is an old convent & stable with cobble floor lobby. Very unique Lobby service with drinks and place to sit / socialize with others

best customer service ever. HIGHLY recommend, you won't be disappointed.

The best Hotel in Prague

I am traveling a lot and stay in different hotels. This hotels give you all you need, locates in very comfortable area, but the service is unforgettable. I have never seen this kind of service. Every team member receives above and beyond. Want to thanks to the team for amazing time in Prague

The best service

Amazing stay in amazing hotel that is located in amazing place with the most amazing team that I met ever. The world class model for service

Wonderful stay

Amazing stay. Staff are incredible and very attentive. Immaculate and welcoming. The food and drinks were wonderful. We will return as soon as possible. Thank you.

The most amazing service. I read they had great service and so the bar was high- they exceeded it!

We’ve never experienced the level of customer care and attention that the hotel staff provided. It was AMAZING. They took care of everything and did so with very cheerful and happy disposition. The hotel is in a great old town location and walkable to everywhere. Our room was beautiful but not lavish. Breakfast was included and excellent - many options. The staff happily delivered us to the train station when our stay was over - but only after packing us a “care kit” with fruit, water and sandwiches for the train ride. They also would have happily picked us up at the train station when we arrived (we were not aware of that). Victoria and Lucia were so fantastic to deal with. Victoria recommended The Blue Duckling for dinner and it was the best meal of our entire trip. We’d give the property six stars if was possible!

Good hotel, hotel is a little over the top with wanting you do to things at the hotel. Very overbearing

Quaint boutique hotel with amazing service!!!

We had an amazing time at Residence Agnes Hotel. It is a quaint charming boutique hotel with the most amazing service and attention to detail. They have a great breakfast buffet and every afternoon they provided us with drinks and snacks. Great location, walking distance to major attractions.

very nice staff

Amazing experience!

Everything about this hotel is top notch. The service unbelievable. the staff assisted in arranging transportation, restaurant and tour bookings. Breakfast was very good and location was perfect!: Would definitely recommend Hotel Agnes.

Outstanding boutique hotel with highly customer orientated staff. A lot of great details and cosiness in the hotel and in the attention. Very well located in the Center, near everything Prague has to offer and located in a very calm street. Outstanding, a perfect 10/10.

This place is amazing! I never write reviews but felt compelled as Frank and the others at the hotel were incredibly welcoming and helpful. We loved our stay and will be back!

Best hotel stay ever!!! Highly recommended!

The staff at Hotel Agnes was truly amazing. They went out of their way to make sure we were comfortable, gave great suggestions of things to do, helped us with dinner reservations and more. I would definitely return!! A fabulous trip

What a fantastic hotel. The staff are so helpful and attentive! The breakfast was wonderful. You could easily walk everywhere. They nail the details at every turn. Magnificent.

This is simply the most enjoyable hotel l have ever stayed in. The staff are amazing and so helpful, nothing is too much bother.

We absolutely loved our stay. The hotel is in a great location with an easy walk to the Old Town. What makes it special are the staff who are incredibly helpful and friendly. Gave us really good dining suggestions as we are vegetarian. Hope to visit Prague again one day and will definitely book here again!

The best service I’ve ever experienced

Absolutely super. In decades of staying in hotels around the world, I have never experienced service as friendly and professional as this. Everyone seems to anticipate your needs and is your friend in a foreign country. I can’t recommend this any higher - top notch - thank you to all at Hotel Agnes

The best service of any hotel anywhere

There are really no words to describe the level of service at Agnes! The staff are without doubt the most welcoming and hospitable of anywhere I’ve stayed in the world. From meeting us at the train station, to offers of drinks each time we passed through reception, to the advice, and the included breakfast each morning. As well as Frank, Lucy and the other amazing staff, the hotel itself is also fantastic. The building is beautiful with lovely decor and the room exceeded expectations. It was so comfortable with sophisticated design and a great bed. The location is perfect for walking and is right in the old town near plenty of cafes, bars and restaurants. I’ve run out of superlatives haha. There is nowhere else I would choose to stay in Prague. Do not hesitate to book Hotel Agnes. You will not regret it. Thank to so much for a wonderful stay!

Extremely outstanding is an understatement. The welcome, the attention to hospitality between guests was second to none. HIGHLY recommend and will defiantly stay next time in Praha. Thank you for a home away from home!

We stayed at the Agnes Hotel for 4 days in Prague. We loved everything about the hotel from the owners to staff including Elena, Lucia and Stefan. They are very friendly, proactive in making us feel at home, highlighted all the must see and do areas in Prague, showed us how to get around. The hotel infrastructure is newly maintained, very clean, public areas is very comfortable and spotless. The room, furniture, bed and bedding, bathroom were clean and comfortable. Room was soundproof. Had great sleep every night. Overall was a 5 of 5 star experience. This is the top 3 hotel we have stayed in compared to others in Europe, Asia, US/Canada.

Extra warm staff. Beautiful place. Highly recommend.

The best

The best hotel experience I have ever had, friendly, helpful, thoughtful service in excellent setting.

Great hotel / genuinely helpful staff / great location for sights & restaurants (Lokal across street) - highly recommended

Hotel residence Agnes was perfect in every way. Excellent location near town centre but quiet street. Very friendly staff who were extremely helpful and welcoming. Even drove us to castle and airport and insisted on doing so as complementary offer. Breakfast buffet was fresh and generous. Clean tasteful facilities. Reception staff very helpful in suggesting tours and advice. Fully recommend this hotel and hope to visit again one day.

Incredible Stay

I travel a lot for work and stay in really nice places. I have never had service near as good as we received at Hotel Agnes. The staff goes above and beyond over and over again. We had a wonderful stay and really appreciated how kind and attentive the staff was and loved all of the extra touches.

The best service you can want

The level of service at this hotel is among the best I have ever experienced and I have occasionally stayed at some of the world’s best. The staff wants you to enjoy every moment of Prague with endless offers of complimentary drinks and rides to pick you up at the train station. The location is perfect in a charming location so close to all the important sites to see. The property has wonderful local character and is clean and comfortable.

Staff was first rate and very attuned to one’s needs. Hotel well maintained. Excellent location and rooms are very clean and up to date.

Everything was great

Very attentive and helpful staff. Large comfortable bed and clean room and excellent breakfast. If I had to be super critical, I would mention the noise of the wardrobe within the room on opening and closing, this can be heard in adjacent rooms, but overall a thoroughly enjoyable stay and we would definitely return

Everything I could want in a boutique hotel. Beautiful, quiet, and amazingly attentive people.

Amazing service and excellent location. No restaurant, but facilities for generous breakfast and restaurants to walk to.

The Best

Best of Best Ever.

A wonderful, well-situated hotel. The service is beyond reproach. The entire staff strived to make our experience in Prague excellent: from booking tours and restaurants to making sure we felt welcome each time we walked in the door.

Fabulous hotel!!! Would go back any time. Staff were fantastic and very helpful!

I have nothing negative to say about this property. The service, the location, the facilities were all miles above average. The other reviews for this place are all right on the mark, it really is that good. Everything was great but the team that work there really makes it stand out, they pay such close attention to detail and do everything in their power to make sure your stay in Prague is a good one. I highly recommend this property.

This hotel was amazing! The staff was outstanding and vey helpful. The hotel was very clean, and the location was close to restaurants and attractions. The breakfast was great. We really enjoyed our stay!!!!

We had a wonderful time. The staff at this hotel really take care of you and provide you with all sorts of services you don’t expect to find these days. Exceptional hospitality! 5 stars all the way!!!

Great experience!!

We had a great experience and their hospitality is amazing.

Unbelievable service! Staff was so attentive and always available to make our stay so comfortable and enjoyable

There is a reason this hotel is rate 10 of 10 - the service! From being picked up at the main train station in Prague to the local recommendations - the service was up there with best of any boutique hotel we have stayed in. Would definitely stay here again if we come back to Prague.

Greatest little hotel.

The hotel is very nice, comfortable and very well located, but the most remarkable thing about it is the level of service the hotel personnel give all customers.

Viktoria helped us with reservations to wonderful restaurants and a string quartet concert. She also gave us tips for shopping. We were welcomed with a beverage every time we entered the hotel.

This is an absolute gem of a hotel. In all my travels, I have never felt more welcomed and invited into their hotel. From the moment we arrived, until we left, it was an amazing experience. I highly recommend this hotel to anyone traveling to Prague.

Once you step foot into this hotel, they treat you like family. They are so gracious and kind, attending to our every need. Our room was lovely and had a great view overlooking a courtyard. The breakfast was amazing and even had a person to make a personal omelet for you. We wish we could have stayed longer. Do not miss out on this lovely hotel. Frank is the owner and sent us out on our way with a bottle of Prosecco. Amazing place!