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17 Jun 2025
Tuesday
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18 Jun 2025
Wednesday
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2 Adults - 0 Child
1 room

Hotel Puerta Calakmul
6.6

Fair

15 Guest reviews

6.6
Fair
15 Verified Reviews
Read all reviews
Cleanliness8.4/10
Service7.6/10
Comfort7.8/10
Condition7.4/10
Neighborhood8.0/10
Amenities6.8/10

Carretera Escarcega-Xpujil km 98, Calakmul, Mexico, United Mexican States. See map

Free WiFi
Parking available
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities
Concierge services
Garden
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See map

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Hotel Description

With a stay at Hotel Puerta Calakmul in Calakmul, you'll be within a 15-minute drive of Balamku Ruins and Cueva de Murcielago. This hotel is 13 mi (20.9 km) from Museum of Nature and Archaeology and 29.5 mi (47.5 km) from Chicanná. Make yourself at home in one of the 16 guestrooms. Rooms have private furnished balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads. Featured amenities include dry cleaning/laundry services and luggage storage. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Professional property host/manager

Pets not allowed

Check-in from: 2:00 PM
Check-in by: 10:00 PM
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Contactless check-in is available
  • Contactless check-out is available
  • Essential workers only - NO

Important information

You need to know
  • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.
Special Instructions
The front desk is open daily from 7:00 AM - 10:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age
18
Optional fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Concierge

Laundry

Entertainment

Non-smoking

Accessible facilities

Other

Concierge services

Garden

Front desk (limited hours)

Number of restaurants - 1

Number of outdoor pools - 1

Free self parking

Number of bars/lounges - 1

Pool sun loungers

Terrace

Uncovered parking

Secured parking

Outdoor furniture

Walkway to water

Wheelchair accessible (may have limitations)

Upper floors accessible by stairs only

Stair-free path to entrance

Hotel reviews

6.6
Fair15 Verified Reviews
warning-sign.svg
Cleanliness8.4/10
Service7.6/10
Comfort7.8/10
Condition7.4/10
Neighborhood8.0/10
Amenities6.8/10
4/10
Poor
Verified traveler, 21 Jul 2021
expedia-logo-v2.pngTraveller

Nice jungle setting they did not take credit cards and I have to do a special payment with PayPal which charged even more money in fees, it is not worth the cost per night over $180 us Dollars per night way over priced. Nice that they have a restaurant at the place and I will give it a 3 out of 5 stars for food

6/10
Fair
Verified traveler, 26 Jun 2021
expedia-logo-v2.pngTraveller

The location is the only thing that really stands out, right at the entrance of the reserve. Staff is friendly but there not enough employees to run a property of that size. They only accept cash, which is annoying. Its expensive for the kind of service it is offering. But as there is no other option around.. it is what it is.

2/10
Poor
Verified traveler, 01 Jan 2020
expedia-logo-v2.pngTraveller

It's not only in a very hidden location, and don't accept credit cards, also, the hotel lost my reservation and I found my self homeless at 8pm in a town without mobile signal or any telephone nearby. Very upset with Expedia and the hotel to allow this kind of situations.

6/10
Fair
ROMAIN, 19 Aug 2021
hotel-logo-v2.pngTraveller

Séjour d’une nuit en famille

En arrivant à l’hôtel, nous n’avions pas notre réservation. Je ne sais pas si cela est du a hôtel.com ou l’hôtelier. Mais c’est très pénible d’arriver après 5 heures de routes. L’hôtel sinon est très bien, le personnel ne parle pas très bien anglais (mais ça fait partit du charme des vacances). Pour la restauration du petit déjeuner, il faudrait juste un peu plus de rapidité.

8/10
Excellent
ADOLFO R, 03 Aug 2021
hotel-logo-v2.pngTraveller

Entrada a Calakmul

Excelente opción para ir a la zona arqueológica de Calakmul

10/10
Exceptional
Ivett, 01 Aug 2021
hotel-logo-v2.pngTraveller

Maravillosa experiencia

Vale la pena vivir la experiencia de pasar al menos una noche en la selva: el ambiente y los sonidos son una experiencia única. La cabaña que nos tocó estaba muy agradable y cómoda, la atención excelente y es la mejor opción para hospedarte si vas a Calakmul por la comodidad y la cercanía.

10/10
Exceptional
Verified traveler, 19 Jul 2021
expedia-logo-v2.pngTraveller

De los mejores hoteles ecológicos que me he quedado. Está enmedio de la selva, y perfectamente adecuado. Sin duda me volvería a quedar. La comida del restaurante es buena y los precios son justos. Lo único malo es que tienes que pagar en efectivo, no aceptan tarjetas.

8/10
Excellent
Gerardo, 13 Jul 2021
hotel-logo-v2.pngTraveller

El único problema que tuve es que la descripción dice que hay WiFi en el cuarto pero no hay, sólo en el restaurante y es muy lento. Por otro lado, estás enmedio de la selva, no debería importar el WiFi pero lamentablemente yo sí lo necesitaba por cuestiones de trabajo.

4/10
Poor
Verified traveler, 26 Jun 2021
hotel-logo-v2.pngTraveller

A água quente para banho é restrita e tem horários pre determinados pelo hotel que não são seguidos. Você chega cansado e precisa pedir para ligar água quente e ainda esperar esquentar. O café da manhã está incluído, porem com itens limitados em quantidade: você tem que escolher entre comer fruta ou tomar suco (não oferecem ambos).

8/10
Excellent
Verified traveler, 07 Apr 2021
expedia-logo-v2.pngTraveller

Es un hotel de ecoturismo, son cabañas muy bien montadas entre la selva. No hay clima, sólo abanicos de techo que en nuestro caso estuvo bien pues no hacía calor. Nos gustó mucho vivir la experiencia.

8/10
Excellent
Ma Valeria, 03 Apr 2021
hotel-logo-v2.pngTraveller

Estancia en casa Calakmul

En general muy buen hotel, excelente ubicación y la comida muy rica. La limpieza al llegar muy bien pero el segundo día muy escasa. No se limpió el baño, no se barrió, ni trapeó. La tarifa a través de esta página es mucho más alta que si se reserva directo con el hotel. Además que no teníamos incluido el lunch que las personas que reservaron con el hotel (a menor precio) si lo tenían.

6/10
Fair
Verified traveler, 20 Mar 2020
expedia-logo-v2.pngTraveller

+ Excelente ubicación, la mas cercana si deseas conocer la zona arqueológica - Trato poco amigable, por el precio se esperaría un trato un poco mas "acogedor"

6/10
Fair
Luis, 20 Mar 2020
expedia-logo-v2.pngTraveller

+ Excelente ubicación, la mas cercana si deseas conocer la zona arqueológica - Trato poco amigable, por el precio se esperaría un trato un poco mas "acogedor"

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