Had a problem with the bathroom door getting jammed and my son was locked in but staff came straight away and sorted the problem. Nothing was too much trouble.

From the moment I arrived, I was impressed by the impeccable cleanliness and the warm, welcoming atmosphere. The hotel's location was also incredibly convenient, with a train station located directly across the street, making it easy to explore the city and beyond. I couldn't have asked for a better experience, and I highly recommend this hotel to anyone visiting Porto.

Felt more like a hostel then a hotel

Felt more like a hostel then a hotel Was on 5th floor has no elevator and stairs are steep and hard to navigate if have ANy mobility issues this is not the hotel for you Also roof was leaking from skylight onto the 4th floor steps was very slippery Outside is a party street and partys go quite late so quite loudly late into the evening Amd halls in hotel can be also and walls a thin so can hear next room or 2 all the talking

NC

Great place to stay, very quiet and clean, near to downtown was a great experience

Nice stay when visiting Porto

A very good stay while visiting Porto.

Excellent staff

The location is excellent with the metro station across the street. Restaurante, coffee shops around an the staff, housekeeping and front desk person very friendly and courteous. Specially Sergio with good recommendations for the travel around the city.

Friendly employees, the first day I arrived I had to wait for almost an hour due some problem in the hotel's electricity that they were trying to fix. No fridge in the room

The room was clean but small. The senser for the bathroom light wasn’t working properly and kept shutting off when we were using the bath/shower. It made it very difficult to function in the dark. It would also come on and off randomly in the night and woke us up on several occasions. We told the fro t desk and they said they would fix it but they never did. A very fresh looking and tidy hotel.

We really enjoyed our stay here. Close walking distance to everything. The cake shop downstairs is delicious and it’s opposite the metro. Ideal spot.

The stay was very enjoyable. The beds are comfortable and shower rose was awesome. But best thing about the stay were the staff, they were always helpful and kind.

Good hotel

Perfect location across from Trinidade Metro station. Good breakfast in lical cafe included. Ok to walk into town or get public transport, would definitely recommend.

Very comfortable, but purchase brekkie separately.

An elegant hotel located adjacent to Trinidade metro, affording easy access to the city centre, airport and suburbs. Quality yet minimalist rooms with comfortable beds and fairly good room noise insulation. Breakfast is taken at the cafe two doors down, that provides a standard continental (roll with ham and cheese, croissant with jam, hot or cold drink). The service depends on how busy the cafe is, which in the morning it usually is. No alternative was offered, except substitution of the croissant with a roll), so became boring by day 3. Better to purchase separately or elsewhere. A lovely hotel; though my stay was tempered by a few niggles, one involving a change of room that was enacted very quickly and courteously.

good hotel nice and clean,

An enjoyable stay

The hotel was in a fantastic location right across from a metro stop, and a short walk to all the sights. The room was clean and excellent value for money. There were a few issues with the sink and shower not draining properly making them a bit hard to use, and there was a bit of road noise and noise from other guests as our room was right by the lift and at the front of the hotel by the road. Overall, a comfortable and clean hotel, I would recommend!

Location is good

Great location to move around the city. The train station its right across the street. Rooms are small but it fulfills the main purpose

Close to all city’s tourism attractions, shops, restaurants and transports. Really nice stay with very pleasant and helpful staff. Recommend :)

Hotel location is great with train station n bus line close by. Within walking to most visited places.

Good location and clean

Great value stay

This hotel is great value for money. Right opposite the metro with a direct link to the airport. This also gives excelkent transport links for exploring. There is also a bus stop outside. You can walk to the old town ....quite an uphill walk coming back but bus or taxi are easy alternatives. There is a small suoermarket almost next door and a larger one 5 mins down the road. Would have been nice to have had kettle with tea and coffee in the room other than that excellent value

Great location

Small and dirty

The hotel is in a perfect location, close to metro transportation, and within walking distance from most of Porto's attractions.

Very clean !

I like the proximity to the Metro. The front desk staff could be friendlier.

Easy walking

We were all pleased

Does what it says on tin. Clean. Safe and adjacent to good transport links.

Staff very helpful and great position for Metro with direct link to airport and tourist area which was also walkable for those able to do so.

Porto Interface is located in a residential/commercial area directly across the busy street from the huge Trinidade’s Metro station with direct links to the Aeroport and city centre’s Sao Bento Metro. Extremely quiet, clean, lovely bedding with elevator accessible smaller European hotel rooms. The desk staff was helpful. Breakfast and grocery sorcery stores at least 50 metres away.

Overnight in Porto

Ideal location in city centre within 200m of Trindade metro station. Welcoming staff in a very clean and comfortable reception area. Our room was very clean, everything worked and was modern and up to date. The WiFi also worked well (much better than most hotels in the UK). 5G reception was also good around Porto. The cafe next door was great for breakfast and was really efficient.

Great location. Next to metro station

Good value for the money. Across from major metro and staff was very friendly and helpful.

Great place!

Well kept building, room was clean and comfortable, just a bit small. Parking is hard to come by as the building does not have parking.

Hotel is Ok, rooms are too small to fit one queen bed and two twins, no space to walk and put the luggages. Staff respectfully and kindly.

Meh

Muinto bom

Good location, nice staff, needs a small fridge in each room

Friendly staff, clean, and very close to a main metro station, making transportation to and from the airport very easy.

Everything was fantastic, would happily book this hotel again.

Nice room with air-conditioner

I love the location, the room was nice and the linens clean with excellent smells and bathroom too. I hated that the floor outside the room was dirty, sticky and the lights of the bathroom which turned off every 2 minutes … annoying.

Very clean room

Very strategic location, helpful staff, and clean room

Ideal spot as base for exploring Porto and Gaia. It’s basic enough. Breakfast is next door if you need it. Very clean and has air conditioning. Right next to Metro which is very convenient for the airport. Staff very friendly.

Ribeiro River close by

A very conveniently located hotel, right infront of the Main meto station. Pasterias for breakfast a short walk away. Walk down to Ribeiro 30min or take metro up/ down hill. Well priced for a short stay while in Porto. Book a tour to Douro Valley from here by tour bus.

Staff were helpful. There was one paper cup in the room instead of two for couple. The bathroom light was controlled by sensor. Sometimes, you had to get up two to three times to trigger the sensor in order to finish your business. Location is good, just opposite to metro and bus stop. Grocery shop nearby.

Buena ubicación

Buena ubicación cerca de la estación trindade. El servicio del hotel excelente pero el desayuno no muy bueno y la atención de los camareros no son muy amigables y poca empatía.

Great location and service

Nice rooms and friendly staff

Great stay, clean room, good area.

Very convenient for air travellers( right outside Trinidad’s metro with direct trains to airport Room was large clean and well appointed if a little noisy being on a main road Breakfast is taken at adjoining cafe but is very limited( nothing gluten free so breakfast consisted of coffee and orange)

One night stay

Helpful and friendly receptionist. The room was high light and airy. The location is superb especially if arriving from the airport

Cute facility with everything you need. Wonderful staff. Clean hotel. Across street from metro. Walksble to everything. Highly recommend

Room was very small.breakfast was not good either.

Coffee bar but no cups, no ice. It was fine for a few nights- convenient and clean. Small room without storage space

Great location! right next to the Trindale metro station and supermarket is nearby. You can use the microwave(u need to ask for the staff) and coffee machine at the lobby. Posting the operation time for the coffee machine can be helpful for residents~

There are lots of nearby restaurants in the area. Close to the metro and very walkable to tourist spots.

Friendly and helpful reception staff. The room was clean and as expected. The mattress and pillows were quite firm and may not suite a traveller with back problems.

Convenient for a quick stopover.

Great location good price

The location is great. The staff is friendly but not well informed of their sorrounding. There is a clinic a cross the street from the hotel. The rooms with the main street view are very noisy.

It was a very nice and clean hotel. In a great location with a train station on the other side of the street that can take you to and from the airport as well as other places. It’s also within walking distance of a lot of other tourist attractions.

Good location, close to main attractions.

The breakfast is pour for a 4 stars hotel

I was fully satisfied. I would like to Thank the Staff for their courteous and kind service and smiling faces. Thank You

Simple but everything you need. Very nice desk staff, very clean and quiet, best part is it’s across the street from the Metro and you can go straight to/from the airport.

Price was affordable and fair.

Simple boutique hotel , near by metro station , nearby touristic areas , professional staff.

Really clean and overall a nice room. Across the street from the metro station and overall very central and very walkable. Anna made our stay fantastic, she was wonderful and helped us with everything we needed. Room was cleaned daily, and everyone overall was very helpful. Would definitely recommend!

Great location right outside of the metro.

Great location directly opppsite metro. Clean room, reasonable size. Negatives were no mini fridge, kettle or any other means of chilling or heating food or drink in the room. Fixed shower screen was too short, so bathroom was constantly wet with shower water. The communal coffee machine in the foyer was broken for the duration of our stay. The breakfast in the cafe next door was limited and repetitive, OJ, ham n cheese roll, brioche and lamentably poor coffee. Our taste buds had had enough after four days.

Stay in Lisbon

The staff were very friendly and helpful (let me rest in the sitting area until I could check in). They provided directions to the sites in town and which metro lines to take. The room was great, a bit worn but that what happens with a popular hotel. The facility was located near a lot of restaurants and shops. I will say it was quite an uphill hike from the Alameda station, might want to consider the Saldanha as it is more downhill.

Couple of days in Porto

The Hotel was directly across from the metro station, which was convenient when pulling heavy luggage! The hotel was clean and fairly spartan, which was the reason for the less expensive cost. The staff were great welcoming me to the hotel, as well as, providing directions around town and places to eat. I would recommend bringing toiletries with you as the hotel did not provide much. I would stay there again.

Very Good Value & Convenient

Our 1 night stay was comfortable and convenient, being located right across from the train line that heads directly to the airport. The breakfast was very good, but arriving at say 9:30am just before the end of the voucher option not advised. Luggage storage was stressful but still an option. Very good value for the money we’d say.

Staff yes, rooms disappointing.

Really appreciated the staff. The rooms were pretty utilitarian and for someone visiting from overseas, very small and cramped.

Beds are really uncomfortable. Otherwise okay room.

Three people in one room, was very tight. The room was literally a double bed and two twins pushed together. Nothing else. The hotel was in a great location. Staff were helpful

The hotel was reasonable price, clean, friendly staff, close to shops, restaurants and attractions. We would definitely stay there again. We really enjoyed our vacation in Porto. Beautiful city and people are friendly.

Very convenient location, close to Metro and everything else. The hotel was very clean, and staff very helpful.

Location

Muy recomendado

Excelente hotel, muy buena ubicacion, comodo y silencioso.

Boutique hotel in good location

Clean, great location, exceptional cafe next door. Small room and no fridge or safe, other than that it suited our needs quite well.

No frills hotel that's modern, secure, clean, and comfortable. Across the street from subway station. A short walk to touristy areas. Overall a pleasant stay.

This hotel was gorgeous - loved it and really enjoyed my stay.

One of the young guys on front desk with blond in his hair was very helpful a series of times answering questions helpfully about laundry close by, hospital, and how to get to the beach . The location was excellent could take train from airport and arrive just across the road. Just enough out of the centre to feel less touristy. Delicious cafe next door for breakfast. We would go back. The hotel itself was a little tired but clean. Great value!

Basic and clean Hotel n a convenient area of Porto. Other than a free coffee bar, hotel offers no other food or beverage service. Rooms are small, clean and bright. Also the hotel’s name is almost in conflict with another hotel of the same name only doors down the same side of the street. .?.

Amazing

The room was amazing, very clean, nice and cool for the summer heat and the bed was comfortable. The balcony wasn't the best in terms of the view but it was alright. Definitely would stay there again

Good allrounder, staff very pleasant and helpful. The rooms were clean, equipped with aircon, bathroom nice and showers good pressure, large tv, towels, beds comfy (pillows a bit like bullets - but you can't have everything!) breakfast was very good too. I would recommend it!

Good spot close to the subway

Clean and tidy and a central location

Easy airport transfers

Very convenient for metro and airport. Clean modern hotel with helpful staff. Breakfast served in cafe next door, good quality food but same set meal served every morning so a little repetitive. Family room faced main road so could hear traffic through double glazing. Would stay again and recommend the hotel.

Although small for three people, it was a great hotel! I would definitely stay here again if I traveled solo or with a one additional person

Great location. Very close to train line from airport

Good value but the standing shower is bad.

Disappointing

This is not a 4 star hotel, it even has a 2 star sign outside. Clean comfortable rooms but just a rail with 4 hangers for clothes. No drawers, no wardrobe. Shower is open and floods the floor. No safe or kettle in room. Very plain basic white washed rooms. No restaurant or bar onsite. Breakfast is a roll and cake in the nearby cafe which is closed on a Sunday. No good if you are gluten free. Think premier inn without the bar or restaurant and you’d be spot on. Disappointed that we paid for 4 star when it is a 2 star. On several other booking sites it is advertised as 2 star.

Very friendly and helpful staff. We stayed in room 804 and it was really quiet, with a little balcony where you could see Clergios tower. If i stayed again, I'd request this room. Great location for places to eat and drink in the surrounding area. Metro station across the road so it was easy to get to the airport or other locations.

Friendly. Efficient. Clean. Quiet. Comfortable. Opposite station. Pleasant walk into city. Restaurants. Cheap and convenient.