Hotel Planet Residency

7.0

Good

58 Guest reviews

7.0

Good

58 Verified Reviews

Read all reviews

Cleanliness7.0/10

Service7.2/10

Comfort6.6/10

Condition6.6/10

location6.6/10

Neighborhood6.8/10

Amenities8.6/10

It's very decent and affordable hotel to stay specially for travellers who are traveling through Terminal 2 it's very near.

I appreciated the upgrade on my room. I also enjoyed the breakfast. Unfortunately my driver was treated poorly. He was told there was no parking options by the security guard but then later told that was not true. My room didn't get cleaned on my last day. I felt there was a language barrier. Maybe management could help staff learn more English.

NA

Overall review of hote

Our room had unfinished plaster on the ceiling room 501. Staff were very good but hotel felt a-bit outdated and noisy outside. Ceiling fan is only set to one speed so very noisy. Shower room is good but space felt small for a triple room. The room itself was small and lacked space and comfort. It is a good hotel but needs update, which I doubt will happen

Good hotel very close to the Mumbai international airport. We used it as a stopover hotel for the night before our flight. Staff was extremely friendly and helpful. Room was very good and as per our expectations. We stayed there with family and felt quite safe. Definitely recommend this hotel.

Convenient location to get around the city or to the airport. Staff was helpful.

For overnight stay good location close to the airport. Would be good if there is shower curtain so the remaining part of the washroom floor will not get wet. Lobby was under renovation so the entire ground floor area was quite dusty. Number of eating places close by.

Stayed for a day but it was proper and very good. Safe for a family

Excellent 3 week stay. Would stay here again

Made my first visit to Mumbai comfortable and enjoyable. I stayed for almost 3 weeks and would definitely do another long stay here. The room was clean, airy, and spacious. Not a luxury hotel, but like a nice middle class home with hot showers, clean linens, good AC. Breakfast was delicious enough that I didn't get tired of it after a few weeks. Sambar especially good. As a new traveler to India I was cautious about food but everything at Planet Residency was fresh and gave me no problems. Staff are friendly and helpful with thorough room cleaning, helping me get a car or autorickshaw, etc. I've already recommended it to colleagues who also stayed here. I will do so again and will quite likely stay here again soon.

Room was not like the picture.

The room we stayed in was not like the pictures.

Excellent hotel

Very good condition and staff are very friendly and helpful

clealiness poor...maintenance of room is very poor

Staff asked to change room because of some maintenance issue. Afterwards that room was allocated to someone else. The another room we got was very untidy and small. After arguing with mgr, we got a spacious room just for a night. In 4 nights stay we have changed room thrice. Nearby locality is good. Airports are easily accessible.

Nice staff and very polite. Only my room was facing on the road so traffic noise was bothering, could not sleep and i was on fifth floor and houskeeping was on next level. Phone was rining so loud at 6am, did not sleep well. Overall good service

Nice stopover

Nice hotel with good service

poor stay away

well below average hotel , with small and very dirty rooms .

Well located, two way airport transfer, nice breakfast.

NICE BUDGET HOTEL CLOSE TO THE AIRPORT.

GOOD VALUE FOR MONEY. COURTEOUS STAFF. CONVENIENT LOCATION NEAR THE AIRPORT.

MyStay

Worst Breakfast I ever had !! High time they improve that DRASTICALLY!! Courteous Reception!! Bad Food again !! Need to improve house keeping too ... All Bed Sheets and Quilts smelt of STRONG CIGARETTE SMELL !!

Nice hotel

Close to Mumbai Airport Cooperative staff, On time pick and dropping facilities and good room service

convenient and clean hotel

Its a great hotel for a quick to and from airport. Its clean, safe and staff is great! They are so attentive, friendly and ready to help if guest need anything. Complimentary shuttle to airport is awesome!

Good

Very pleasant experience over all.good hotel and staff

Great Staff and Excellent Value

Good stay. The room was clean and comfortable. The staff were very helpful in suggesting places to see and things to do and most economical ways to get to the local points of interest.

Not worth its price!

The price I paid per night for this hotel was not worth it. Could have stayed at better places nearby for the same price. Limited Breakfast option, served at room as there was a meeting organised in the Banquet area and they had no other place to host Breakfast for the guests.

Good Planet

The first room was not very good because AC broke down but staff were very fast to change and upgrade room . Food was ok and service was good. Hotel is close to airport rail station and shopping . Hotel provided free breakfast and airport shuttle . Value was ok for area .

Nice hotel to stay

It was nice experience stay in this hotel. Hotel staff was very good and helpful and it was clean and well sanitized equipement provided to our hotel room.

There are probably better options for this price

Trying to organize airport collection with the staff was difficult and time consuming as they were having issues with their email and they refused to deal with us over the phone (they just kept saying send the email again). We ended up landing in Mumbai at 10pm still not sure if they were coming to collect us. The staff were also not aware that our booking was for 3 single beds and we ended up with a double plus a roll away bed. The room and facilities was ok for India, but we stayed in nicer hotels for similar prices in other cities in India.

Great for convenience

Stayed for two weeks and although on their website a 24 hr. rooftop restaurant was mentioned the facility does not have one. The hotel does have an in room dining service 24 hr. service.

Convenient for a short sleep before early flight

Located at 3km (15min) from Mumbai airport and with free transportation back to airport, this hotel is just convenient nothing more

Value for money

Not a bad stay, hotel was pretty easy to find, and the service was good. The hotel itself is old and dated, though it was kept clean and tidy. It provided good value for money, though some of the room service items could have been slightly cheaper.

Poor in every respect

Staff didn't seem to really care, complimentary airport shuttle delayed by more than an hour, registered wake-up call was not honoured, receptionist grumbled and I believe he said the word 'disgusting' and so forth. Also, we paid for a deluxe room and were put in a standard room.

good

nothing much to say

Good

Had a good and comfortable stay. Hotel staff is co-operative

Nice Location. Disappointing Breakfast

Hotel was good & clean very near to Andheri & Vile Parle station. Hotel staff was courteous & helpful. The breakfast was disappointment. The Cikked items were not tasted to be freshly cooked may be of previous day. The so called juice was not at all juice as it was either mazaa or slice. Overall not at all up to the mark. The bed mattress quality can be improved also as it is also not up to the mark.

bad smell.....

Some Facilities weren't working, so, I moved another rooms as 2 times, they upgraded my room to upper level, but, anyway, I could smell some bad things... so bad... Actually, the prices of Mumbai is very high.. I couldn't be satisfied with all things in Mumbai....

good if u r out all day, n hotel meant 4 sleeping

You'd find a 'Shabnam Shariff' at the reception, mind you she is rude, no customer service skills.

GREAT TO BE HERE

Hotel is very good

Perfect for budget travellers

I am overall satisfied with my experience in this hotel.

I paid for a triple bed deluxe room for my parents. The hotel desk provided only with a double room. They have to pay me the difference money. They took me through a troubling time by not confirming my booking saying the hotel is full after the payment was made. I had to make several calls each lasting half hour with the call centre just to ensure the booking is a confirmed reservation inspite of payment being made.

Pleasant Experience :

At first like every other individual, i was sceptical about the comfort & cleanliness of the hotel. The photos usually do not show the real truth. But all fuss came to an end when i arrived. The double rooms are pleasant, toilets clean and excellent staff. Please bare in mind, i booked it for my family & myself. I think one of the impressive factors was they did not charge me an extra day when my family reached 5 hours before the check-in time and they accommodated without any extra fees. As an international tourist and re-visiting india after a while , i am really impressed with such a service for the price. The complimentary buffet is good (try the aloo paratha, you will relish a north-indian blend in it) and the restaurant menu is good as well ( I ordered Chinese). A very close connection to the international airport (with free airport transfer) & around 10 mins from Bandra East station. The only concern is the price of double rooms on counter but thanks to sites like expedia, i got a good deal ! All in all, very happy with the experience. I can clarify that the present photos of the double rooms are accurate and the service is good. I will definitely come back to this place when i land in mumbai next time. And i would like to recommend this hotel for all types. Thanks to Expedia & Hotel Planet Residency ( Thanks to Ms.Shabnam, Mr. Nadim & all other staff )

Decent budget hotel

Don't have high expectation of the service. Value for money, room for improvement

Good for a short visit..worth the price paid

Overall good. Nice cozy & comfortable, not much of traffic, close to airport and local trains

Nice Hotel

I really enjoyed my stay at this hotel. Staff is very co-operative. Beautiful surrounding. Value for money.

over night stay only

I just stay one night to catch my flight tomorrow. Room was clean but Window was not able to close properly so scared to sleep may be some one enter through Window.staff was very helpful and breakfast was ok.

At 6.30 receptionist, bell hop and doorman asleep

The hotel did not wake me up as agreed, they had also promised bed tea and a breakfast box when I left with the shuttle at 6.30. None of this happened. Fortunately I did not miss the plane.

Very bad. Too far different from the photos on web. Very dirty. Hairs on the bed when entering room. Very weak Wifi signal. Can believe it if it is 3.5 stars ? 2 stars enough.

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Not Recommend! Same price you can find better one

Smelling is bad, room is old but the price is high. I think same price I can live in much better hotel. Breakfast sucks. C/P value is very low. Not recommend.