Very friendly staff, location is great, rooms are spacious and confortable. Breakfast was delicious and the staff super helpful

I booked on expedia because it was cheaper. I booked an upgraded not standard room. At the time of check in they gave me a standard room, because they were fully sold out! When I went to the bathroom I saw pieces of glass on the corner of the floor in the bathroom. Clearly it was not cleaned well! After my plane ride I wanted to shower, the pole with the hanging curtain fell. Water flooded everywhere. Apparently they had given me a room that the shower door glass had broken and replaced it with a shaky curtain. The next day they changed my room and gave no credit for what happened. I asked for a manager repeatedly, but they kept saying no manager was on site! I stayed for 3 night, how was there no manager there! The poor bellboy tried to help me, as they don't speak English well there. The rooms were not clean, but the area was walkable and it was quiet at night. The breakfast was ok.

my brothers and I had a great time at the hotel park 10. Front desk, house keeping and restaurant was wonderful.

Best hotel experience ever....best showers...best everything

Nice hotel

Love this hotel

It is located in a residential neighborhood, very quiet street. Very close to the famous Provenza Medellin. Close to everything you need or imagined.

Good stay and customer service

Great hotel. Facility a bit dated but wonderful customer services and breakfast.

We liked everything about the hotel. We have stayed at the hotel a couple of times in the past. The staff is very courteous and many of them spoke English and Spanish. Their uniforms were very professional, the restaurant's food was excellent, and the staff was very nice. We enjoy the Poblado area of Medellin. It is an upscale area to stay.

Very close to Provence, restaurants and bars

Review

Very clean, well received, the breakfast is incredible

Very friendly and welcoming staff, would pick this place again. Great complimentary breakfast as well.

Very good place to stay - recommended

Me encantó

Great place

Hotel was in a great location and the staff was amazing.

Excellent hotel in El Poblado, great location within walking distance to great restaurants, shopping and nightlife. The restaurant is very good and the best asset is the friendly, professional staff that ensure all the guests’ needs are met.

No sense of hospitality, no happy new year, no attention. They only charged me a double occupancy at $100 for having a friend visiting me 20 minutes, got rude at front desk when I disputed the charge and never responded my dispute email to management. Poor and unpleasant experience. I do not recommend at all as there are plenty of other options with great service in Medellin with excellent and professional staff.

Well maintain property

The property is located in a safe environment and quite accessible to shopping malls and restaurants

Amazing breakfast, location was in the heart of many restaurants and Provenza y Parque Lleras. Yet it was incredibly quiet. Will stay here again, my new #1 place to stay

"I appreciated the style and service of the hotel. However, it could benefit from some updates to feel more refreshed."

Overall good experience

Nice hotel in a great neighborhood and good service and staff

I didn’t receive my upgrades at the hotel like I usually do in other hotels that I’ve stayed. The restaurant service was the WORST I’ve ever received in 40 years of traveling.I will NEVER stay in this hotel or recommend anyone to stay.

Good location, helpful staff, quiet, breakfast was terrific. Would definitely stay here again.

Amazing! Will stay again

The Rooms were cleaned everyday,staff very friendly,breakfast everyday variable and healty, dining inside hotel very good,restaurant in neighborhood also very good,this for me a 5 star hotel.

Will stay here again!

This was a nice and cozy hotel. The breakfast was delicious and the service was excellent—-highly recommended!

Excelent property, very clean, nice staff, very good breakfasts and convenient location eoking distanc to stores, restaurants, bars, very close to Provenza walking distance.

This beautiful, quiet, centrally located hotel was perfect for an extended stay in Medellín. Staff was friendly, good was good, and the suite was perfect.

Quick trip to Medellin

Comfortable stay and pleasant check in staff. Room was clean and comfortable. Cable channels and youtube available on TV. Very nice breakfast options, with lots of fruits and vegetables. We would have appreciated atleast one Complimentary bottle of water at check in. There is a store nearby however for some reason they were out of water. Overall very comfortable and we would stay again.

To have a lady guest the hotel wants $80.00 (American dollars) for every day she steps in your room. All the Other 5 star hotels in Medellin want $25.00 (American dollars) for a female guest. $80.00 American is ridiculous !!!! Night shift front desk were great !! Day shift front desk need customer service skills (Daville & Jason ) The dry sauna needs work ,it barely gets hot enough !! The steam room is a joke.

Good hotel for relaxing

Morning people at front desk could be nasty.

Great

Best stay in el Poblado.

Family Vacation

It’s a beautiful Hotel in a quite neighborhood with a lot of Restaurants walking distance

Wonderful Hotel

Great place to stay, friendly staff extremely clean rooms huge beds and the location was perfect. Will visit again

Location for this hotel is very convenient, everything is walking distance, less than 5 minute walk to Provenza! Very safe & amazing staff! Super clean.

The staff will do anything to make your stay enjoyable.

Nuestra estadía fue excelente. Es un área tranquila en la cual uno se siente seguro. El trato fue excelente, mucha amabilidad y cuidado al cliente.Definitivamente volvería.

Location, staff, rooms, breakfast, food everything was great!

Hotel has it all, perfectly located where you can walk to Provenza and other restaurant and convenient stores really easily. Rooms were really nice and clean, breakfast didn't disappoint!

nice clean property with stylistic woods, very friendly staff, most spoke english, room service is from restaurant and is good food,bar and prices, french fries were really good, nice breakfast continental buffett, small 7-11 like store across street, 3 blocks from the Poblado and Park,, 3-7 minute walk

Excellent property all around, staff room, breakfast really good, proximity great. Just a really wonderful place.

LOVE this hotel! The best staff and breakfast is excellent too 😃😃😃 Full stars, top review 😃 Very impressed.

Staff, excellent, room excellent, breakfast excellent

Staff was excellent, location, clean, buffet breakfast.

Muy excelente

Super excelente me encantó y se que le va a encantar al que lo visite

I love the suites with their wood and almost old-English look and feel. It is quiet with daily room service, free full breakfast and a restaurant on site. The staff was phenomenal. I cant recall everyone's name but David was just outstanding He is fully bilingual and was a fount of information about shopping, dining, finding an ATM. He did little things like making sure i had an umbrella when it was raining, and brought ordered medications to my room. He checked to make sure I had a ride to the airport even though I'd be leaving at 3 am before the start of his shift. He is very knowledgeable and made me feel so comforyable and well taken care of. He is an ideal representative of Medellin and Park 10. I will be back. David already told me I should not miss the Feria de las flores. Please give everyone my thanks and kudos.

I like this hotel

Absolutamente todo al respecto de hospedarnos aquí fue excelente, el personal es amable, atento, dedicado. El hotel es muy hermoso y está en excelentes condiciones. La ubicación es perfecta en el Poblado, cerca de todos los puntos importantes, a los que se puede ir caminando perfectamente, o en taxi/uber. Es un hotel conocido en la zona entonces también cualquier otra persona lo puede usar de punto de referencia.

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Good location staff is very professional

This is my favorite hotel to stay when I come to Medellín. Good price and great location

Excellent hotel for anyone visiting the city and area attractions

Customer service & breakfast menu was good Quiet area but very outdated amenities, specially the bathroom.. we couldn’t find where to plug a hair tool.. old shower tub with hard to slide crystal door

It is very well located in the Poblado area, accessible and close to many good tourist areas. The people are so friendly and very serviceable, excellent customer service orientation. In general the hotel physical plant is in good shape but need some renovation on the bathrooms of the junior suite room, need to replace the toilet as it is extremely low for elderly people, also the sink was completely loose. The Tv need better instruction on how to use it, was quite complicated. Bathroom on the lobby are so small that is almost impossible to use them.

Ok

Staff need to be more hospitable. Housekeeper limited affitional fees should not be charge

The hotel and it's Staff are the Best, nothing to complain about they made my vacation a delight. I shall return. George haberkorn

VERY POOR MAINTENANCE

I had an amazing experience at this hotel! I enjoyed it so much that I extended my stay for an additional day. The location is incredibly central, the rooms are clean and spacious, and the highlight of my stay was the staff. Every employee I interacted with was genuinely kind and attentive, making me feel truly welcome. Highly recommend!

Los empleados muy amables y serviciales. Perfecta localizacion del hotel.

Great place

Great staff great hotel safe area close to everything you could ask for very accommodating and attentive staff

El hotel era espectacular

The location of this hotel is perfect for visiting el Poblado. It is 2 blocks away from the noise and traffic. The breakfast, beds and staff were excellent.

Perfecto para ir con tus amigos a difrutar

I absolutely love this property! The staff , the front desk management and even the cleaning staff were always friendly and respectful. Nestled in a quaint street blocks away from great restaurants and cosy streets.

Escelente

Service attitude is very uncomfortable..

Me gusto mucho el desayuno

Very well designed and spacious room … comfortable mattress and pillows and high quality sheets .. delicious spread of breakfast with lots of choices

Rooms super spacious

Their was much attention to detail in the rooms. But the gym was lacking much. The woman at front desk was soooo awesomely nice but a few male staff was little colder

Wonderfully Quiet location but in the heat of Poblado. Super fair price, room/lobby/grounds sparkling clean/new, staff amazingly helpful even though my Spanish is poor and the absolute best breakfast Buffett I’ve ever encountered on 5 continents. You need to stay here.

Great staff, location, and great overall

Medellin gem

Love the breakfast every morning, hotel is perfectly located close to all the action and far enough to also have a little peace. Rooms were huge and comfortable. Would recommend this hotel

nice hotel, neeeds to be upgraded though; feels very old

Extremely attentive personnel, spacious rooms, and very centric.

A very good option for business trip, enjoying good restaurants nearby and the tranquility and comfort of a good hotel.

Great stay

Great hotel, highly recommend. Room was spacious and it had everything I needed. Breakfast was rich and delicious and the staff was very attentive. I would definitely stay here again.

Walkable to the provenza & calle 10 & park lleras area, but far enough to have no issues with too much sound and busy-ness

Their exceptionally helpful and courteous for my needs

Todo es nuestra segunda ocasión en el hotel y nos encanta todo!

Bad service and confusing instructions

Alejandro, the guy from the feint desk. Best service

I have been to Medellin numerous times and this is the 3rd time I’ve stayed here. I keep going back to Park 10 because no other hotel compares in El Poblado. Great location that’s close enough to walk to everything but quite when you want to sleep. Trust me ! It’s clean, safe, excellent service and the staff, especially the bellman are just so helpful. The free breakfast is also amazing. Great place. So thank you Park 10 !! Il be back.

Hotel Park 10 is an amazing place to stay. Warm receptive staff who are genuinely happy to assist. The room was quite clean and in a great location. Thank you

Property is about 500 meters from noisy area. Excellent service. Spacious suites, good a/c, cleanliness and wonderful breakfast. Definitely, highly recommended.

The front desk staff were very friendly and accommodating

I was very pleased with my stay. The hotel and room was beautiful , everything was so clean and the staff was extremely friendly and helpful. Love the indoor outdoor vibe they have to dine for breakfast. Food was very good. They do charge you if you want any water in your room, nothing complimentary. Besides that my stay was great.

LOVED our stay here. Amazing staff and best breakfast spread we have experienced in all of South America. The location is great with multiple dining options and the front desk staff were full of helpful recommendations. 10/10 will stay again 😀

Los empleados y su atencion de lo mejor Una buena experiencia

Everything was as expected, clean safe enviroment. Affordable

Alejandro Angel was amazing !!!

Alejandro Angel was amazing !!!

Excelente atención de Beatriz en el comedor y en general de todo el personal.

Super