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28 Jan 2025
Tuesday
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29 Jan 2025
Wednesday
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2 Adults - 0 Child
1 room
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Hotel Description

Hotel Palmera Dorada is in the heart of Santiago Atitlan, within a 5-minute walk of Multiple Use Area Lake Atitlan Basin and Lake Atitlán. This hotel is 0.4 mi (0.7 km) from Cojolya Museum and 0.5 mi (0.9 km) from St. James the Apostle Church. Make yourself at home in one of the 53 guestrooms. Cable television is provided for your entertainment. Bathrooms feature showers with rainfall showerheads. Conveniences include phones, as well as safes and complimentary bottled water. Featured amenities include a 24-hour front desk and laundry facilities. Planning an event in Santiago Atitlan? This hotel has 969 square feet (90 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Professional property host/manager

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Pets not allowed

Check-in from: 3:00 PM
Check-in by: anytime
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Essential workers only - NO

Important information

You need to know
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Guests can access their rooms with a mobile device.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
Minimal age
18
Optional fees
  • Fee for full breakfast: approximately USD 5 to 10 for adults, and USD 5 to 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Spa

Beach services

Smoking areas

Business facilities

Other

Conference space

Breakfast available (surcharge)

Laundry facilities

Spa services on site

24-hour front desk

Designated smoking areas

Number of restaurants - 2

Conference space size (feet) - 969

Conference space size (meters) - 90

Number of meeting rooms - 1

Number of outdoor pools - 1

Free self parking

Number of bars/lounges - 1

Number of coffee shops/cafes - 1

Private beach nearby

Couples/private dining

Covered parking

Secured parking

Wheelchair accessible – no

Hotel reviews

8.2
Excellent15 Verified Reviews
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Cleanliness8.8/10
Service8.4/10
Comfort8.4/10
Condition8.8/10
10/10
Exceptional
Leticia Sofia, 10 Jun 2024
expedia-logo-v2.pngTraveller

I strongly recommend this hotel to all tourists who want to have a great time in the area

10/10
Exceptional
Felipe D, 26 Mar 2024
expedia-logo-v2.pngTraveller

Nice place to relax, close to the Lake

2/10
Poor
Evelyn, 10 Mar 2024
hotel-logo-v2.pngTraveller

the hotel is very expensive but it don’t has really good infraestructure, food is really bad, hotel is dark and sad. We were noked for 2 nights but we decided to leave the first night. They dind’t want to mede a refund.

10/10
Exceptional
Keith, 27 Dec 2023
hotel-logo-v2.pngTraveller

Fantastic Stay in Santiago Guatemala

Wonderful world class hotel in Santiago so good. We loved the pool. The bed was great and firm and plush.

10/10
Exceptional
Erik, 26 Dec 2023
hotel-logo-v2.pngTraveller

Palmera Dorada Hotel

Palmera Dorada Hotel was great. Very clean place and staff is very helpful. The food was phenomenal. I had dinner twice there and the food was like eating at a five star restaurant, It was surprisingly good. The hotel is a 10 min walk to the boats that take you across the lake for town hopping. Lots and lots of places to eat, located in the Heart of Santiago, Atitlan. I would definitely make reservations here again in the future. For travelers with rental vehicles, I would say be weary of tight spaces. I had a small car so I had no issues weaving in and out of the streets. Big SUV's and trucks will probably have a harder time getting around. There is plenty to see and plenty to do if you decide not to cross the lake. A few blocks from the hotel is a market that offers everything you want at very affordable rates as well as plenty of small food stands that offer the best of Guatemalan street foods. I was very happy with my stay and couldn't have picked a better place.

10/10
Exceptional
Carmen, 10 Apr 2023
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Amazing stay!

It was an amazing stay! The staff was excellent and extremely accommodating. The location was super centric and also the cleanness was super good. 100% recommended.

10/10
Exceptional
Daphne A, 02 Apr 2023
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Very clean, excellent staff,, beautiful views

8/10
Excellent
Gabriel, 12 Nov 2023
hotel-logo-v2.pngTraveller

Lujoso y con una maravillosa vista

La llegada hasta el hotel en carro por el tipo de calles del pueblo es un tanto complicada y al llegar siendo la 1 PM salió una señorita que nos indicó que el check in era hasta las 3 PM, y en la confusión de este mensaje nos dió a entender que no podíamos ingresar a las instalaciones antes de esa hora. Finalmente nos abrió el portón para ingresar al parqueo y realmente nos sorprendieron las instalaciones. En general todo estuvo de maravilla, pero las camas dobles no son tamaño Queen, pero muy cómodas eso sí.

10/10
Exceptional
Mishell, 03 Jul 2023
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Excelente hotel la piscina una belleza

6/10
Fair
Nilsson, 20 Apr 2023
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El acceso es muy complicado no nos dejaron usar la piscina

10/10
Exceptional
Frank, 07 Apr 2023
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Todo muy hermoso

6/10
Fair
Yunuen, 16 Apr 2022
expedia-logo-v2.pngTraveller

Me asignaron una hab. En piso 2 junto al bar (el bar está en el pasillo sin paredes que aislen), justo saliendo de mi habitación a escasos 10 pasos. Tenía que lavantarne 4:30 am y el bar dejó de hacee ruido poco después de las 23:00, me ofrecieron cambiarme de hab. Pero cuando llamé en repetidas ocasiones nadie respondió el teléfono. De hecho para reportar el ruido tuve que llamar de mi celular al conmutador del hotel, por que de la hab. No me tomaban la llamada. Lo ilógico es que habiendo habitaciones libres asignen lss que ya sabeb serán ruidosas. En definitiva no rgresaría, es nuevo el hotel pero mal diseñado, JAMÁS asignas el bar al lado de las habitaciones.

10/10
Exceptional
Oscar, 13 Apr 2022
expedia-logo-v2.pngTraveller

Muy bonitas instalaciones, muy buenos precios y calidad de la comida. El acceso es complicado, uno se pierde fácilmente en calles donde es complicado transitar en carro.

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