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29 Jan 2025
Wednesday
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30 Jan 2025
Thursday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Hotel Marela in San Salvador (Escalón), you'll be a 4-minute drive from Metrocentro and 8 minutes from Plaza Merliot. This hotel is 11.4 mi (18.3 km) from Lake Ilopango and 0.5 mi (0.8 km) from Beethoven's Fountains. Stay in one of 60 guestrooms featuring plasma televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Limited parking is available onsite.

Hotel policies

No cribs (infant beds) available

No elevators

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 3:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 1:00 PM

Cleaning and safety practices

  • Contactless check-in is available
  • Contactless check-out is available
  • Essential workers only - NO

Important information

You need to know
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Minimal age
18
Spoken Language

German

English

French

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Gym

Entertainment

Smoking areas

Transportation services

Accessible facilities

Other

Concierge services

Garden

Free breakfast

Safe-deposit box at front desk

24-hour front desk

Designated smoking areas

Free wired internet

Wheelchair accessible parking

Area shuttle (surcharge)

Number of restaurants - 1

Number of meeting rooms - 1

Number of outdoor pools - 1

Parking (limited spaces)

Number of bars/lounges - 1

Pool sun loungers

Terrace

Wheelchair accessible (may have limitations)

Wheelchair-accessible registration desk

Hotel reviews

8.6
Excellent289 Verified Reviews
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Cleanliness8.8/10
Service8.8/10
Comfort8.2/10
Condition8.2/10
Neighborhood9.0/10
10/10
Exceptional
Elsa, 29 Sep 2024
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Clean and good staff

8/10
Excellent
Guillermo, 09 Sep 2024
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Good some update will be nice

10/10
Exceptional
roberto, 05 Sep 2024
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All perfect

10/10
Exceptional
Yaroslav, 01 Sep 2024
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Wonderful hotel

What an amazing stay we had at Marela hotel! This cute little hotel is located in a perfect location, with restaurants, shopping and points of interest all within walking distance. Staff is extremely friendly, professional and helpful. Great breakfast every morning and overall very clean rooms. Hotel has a beautiful sitting area with a pool. Housekeeping crew does a great job every day of freshening up the room and overall maintenance of grounds. One small comment i would make is that since floors in the rooms are tile, it would be nice to get them refreshed as well. Could not imagine a better stay. Thank you Marela.

8/10
Excellent
SABRINA, 21 Aug 2024
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I had no problems.

10/10
Exceptional
Elmer Edgardo López, 16 Aug 2024
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Staff friendly, breakfast was excellent and have a variety of meals every day, very clean

10/10
Exceptional
Sonia, 14 Aug 2024
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Nice place, good service

10/10
Exceptional
Estefany Beatriz López, 11 Aug 2024
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Berry clean, friendly staff, good breakfast

10/10
Exceptional
Alfredo, 29 Jul 2024
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Está muy bien y muy resividos se los recomiendo

10/10
Exceptional
Gilberto, 24 Jul 2024
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Excellent breakfast and service

6/10
Fair
Ruth, 23 Jun 2024
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.

8/10
Excellent
Sara, 20 Jun 2024
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It was good overall.

8/10
Excellent
Gabriel, 19 Jun 2024
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El sitio no estan bonito como semuestran en las imagenes de Expedia

10/10
Exceptional
David, 14 Jun 2024
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Great for the price!

8/10
Excellent
Juan, 10 Jun 2024
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The hotel was enough.

10/10
Exceptional
Francisco, 31 May 2024
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The only thing I could say about the hotel is the available parking spaces it only has four spaces available in the hotel area if they are occupied you has to parking in the street but apart from that eveything is excellent. Thask’s to all staff.

10/10
Exceptional
Erick, 20 May 2024
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Excellent service and accommodation. Thank you

4/10
Poor
Verified traveler, 12 May 2024
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The receptionist Guadalupe is terrible!, not helpful and rude. Makes The hotel looks terrible

10/10
Exceptional
Marlin, 29 Apr 2024
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Very nice and clean hotel it has everything you need, would stay again.

8/10
Excellent
CARMEN, 27 Apr 2024
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No me gusta q tengan huéspedes que tienen aspecto de dudosa reputación

10/10
Exceptional
Kevin, 03 Apr 2024
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amazing

8/10
Excellent
rudy, 02 Apr 2024
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Nice place to stay in San Salvador. Close drive to alot of plazas, restaurants, and city attractions

10/10
Exceptional
Didier, 31 Mar 2024
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Was Amazing and very confortable

10/10
Exceptional
Delmy, 28 Mar 2024
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Excellent service

8/10
Excellent
Yasbel, 20 Mar 2024
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Best bang for your buck!

The staff was very helpfull.

8/10
Excellent
Carlos, 19 Mar 2024
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Hidden gem

Felt great, secured and slept well. Was passing by but the hotel is a hidden gem. They have a bar but was not open on the day I stayed. Nice pool and area. I will definitely stay there again.

8/10
Excellent
Jacqueline, 09 Mar 2024
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Everything is good

10/10
Exceptional
Amilcar, 10 Feb 2024
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Very Good - best location

We had a large group, they were in an international mission, Hotel Marela proved to be the right choice. The cost-benefit is unbeatable, you get a good comfortable room, excellent location, security, amenities like a pool, and room service. The hotel is up to any international standard. Breakfast was a plus, good amount, great taste.

8/10
Excellent
Ana, 10 Feb 2024
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Everything was very good, only parking area was smaller!

10/10
Exceptional
Andrea, 26 Jan 2024
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Lovely and nice

8/10
Excellent
frederick, 26 Jan 2024
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I liked the location and the fact that it is a nice, well maintained hotel, friendly staff and quite comfortable. I did like the fact that when I asked for extra towels, I was told I would have to pay extra for them.

2/10
Poor
MANUEL, 25 Jan 2024
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Not a good idea

Not a good idea

10/10
Exceptional
Marta, 19 Jan 2024
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Easy checking in and friendly staff,

10/10
Exceptional
Roberto, 30 Dec 2023
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Me and my family had a great time at the hotel Marela, we loved almost about everything except for just a little noise I guess they were fixing something but other than that we had a great time, we would love to come back to the hotel Marela we really enjoyed it, the staff was amazing the kindest that they received with is beyond the expectation. Thank you

10/10
Exceptional
Carlos, 26 Nov 2023
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Everything was good

10/10
Exceptional
Francis, 25 Nov 2023
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The staff was hospitable. The hotel was clean and neat. They served delicious breakfast. They have a security guard.

8/10
Excellent
ALEXIS, 24 Nov 2023
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No update roon

10/10
Exceptional
Vicky, 23 Nov 2023
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Good location. Very safe

Friendly staff. Nice property. Safe neighborhood. Plenty of dining options

6/10
Fair
STEPHANIE, 23 Nov 2023
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El hotel está bien ubicad, tiene lo básico para una estadía corta y viaje de trabajo. El personal muy amable, buen desayuno, habitación amplia y buen wifi. Podrían mejorar un poco la apariencia de la habitación y se sentía mucho polvo, aunque visualmente se veía limpia y nunca vi nada desagradable

8/10
Excellent
Eduardo, 15 Nov 2023
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the building needs tiny repairs here and there, no big deal. My only complaint is the mattress, it was too hard.

10/10
Exceptional
Nelsy, 12 Nov 2023
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Nice place to stay!

8/10
Excellent
PABLO, 08 Nov 2023
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Seguro. Muy buena opción con desayuno incluido, aire acondicionado y piscina refrescante.

8/10
Excellent
Reyna, 06 Nov 2023
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It is small but pretty, everything is clean, and breakfast is good

10/10
Exceptional
Jatinder, 02 Nov 2023
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Good

10/10
Exceptional
Karen, 26 Oct 2023
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Good hotel

10/10
Exceptional
Jatinder, 25 Sep 2023
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Good hotel

10/10
Exceptional
Jatinder, 20 Sep 2023
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Good experience

10/10
Exceptional
Juan, 10 Sep 2023
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This hotel was a just block away from the main road and was in a relatively quiet area. The hotel had front doors locked for security purposes. Very kind and professional staff.

10/10
Exceptional
Saul, 09 Sep 2023
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Friendly staff, nice breakfast area!

8/10
Excellent
Rolando, 05 Sep 2023
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the place where the hotel is located makes it quite accessible

4/10
Poor
Norah, 20 Aug 2023
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Bathroom plugged BR no odor extractor Bk staff not friendly

8/10
Excellent
Jose, 16 Jul 2023
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Tiene todo lo que necesitas y mas. El staff siempre esta dispuesto a ayudarte. Excelente Hotel!

8/10
Excellent
Alexandra, 29 Jun 2023
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We very much enjoyed our stay here and will be back. It was safe- the staff was beyond kind and helpful. Food was clean, fresh and delicious. They made some items by request when needed. There is parking. Room has a good size fridge, tv, hairdryer, iron and board. Beds were clean- albeit mine was a bit hard, but the other bed was more comfortable. The pool was lovely and clean. We used Uber and things felt a bit far... but not sure what would be considered more 'central' and have as many amenities. the other guests were friendly. My daughter became sick one day (not related to hotel)- but staff were kind and helpful. Why 4 stars? ... would have liked a night light next to bed- and there was some remodeling/floors being lifted just out in the hallway- so had to walk by fresh cement a couple of times. Also a couple of tiles were missing of the bathroom wall. Overall a lovely stay and happy to recommend.

4/10
Poor
Gustavo Martinez, 17 Jun 2023
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el hotel y sus instalaciones no estan relacionadas con el precio de casi 90 dolares que pague. no tiene restaurante, nos dieron un cuarto que no tenia ventanas, no tienen medidas de seguridad y por no tener un cintillo en el piso para decir que existe una grada que no se nota, me he caído y golpeado las rodillas y mis manos y brazos. el desayuno no fue de la calidad debido y finalmente deje mi carro parqueado a la orilla del hotel porque no me ofrecieron parqueo VIP.. Solo el senor botones nos atendiendo bien bajando y subiendo nuestras pertenencias.cuando hice el ckequeo de salida, le dije a la señora que me habia caído y ni se inmuto. solo dijo que se pusiera como un queja.

10/10
Exceptional
Diana, 14 Jun 2023
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Buena ubicación y accesible su precio

10/10
Exceptional
Gloria Mami, 12 Jun 2023
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The breakfast was awesome and so was the staff. There is nothing to complain about. I will be back. To be honest it was better than Hilton

6/10
Fair
JOSE, 12 May 2023
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Never give me the vip service

10/10
Exceptional
Luis, 11 May 2023
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I liked most the courteous attention of staff people, always with a graciously smile. My second time here and my experience always great.

10/10
Exceptional
Julio, 08 May 2023
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The hotel is located in a great safe area surrounded by shops, restaurants and easy access to places to visit. The front desk staff, security guards, cooks, and cleaning crew was fantastic. Breakfast was excellent. Swimming pool needed some cleaning but it was nice. Overall experience EXCELLENT.

10/10
Exceptional
Jorge, 11 Apr 2023
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Location is perfect.

10/10
Exceptional
Eddy, 11 Apr 2023
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Good service and location. The hotel don't have lunch and dinner services, only breakfast.

2/10
Poor
Sakattar, 03 Mar 2023
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Very bad service

4/10
Poor
Leo, 10 Feb 2023
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1960's decor A/c sounded like a mack truck, everytime it cycled

10/10
Exceptional
Rafael, 11 Dec 2022
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Hidden pearl

We stayed there for four nights and the service and staff were great, Lupita, Jose, and Evelyn were amazing. The hotel provides everything we needed during our stay. Breakfast was delicious and varied from day to day.

10/10
Exceptional
TAMMY, 22 Oct 2022
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Great Location, vert clean

4/10
Poor
Mauricio, 25 Sep 2022
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I do not recommend this hotel's front desk services its terrible room walls dirty shower corrosive if you want to go out at night the guy asks you what time you are coming back they wanna charge you 17 dollars if someone visits you in your room not stay in your room just a simple friend visit that is crazy I DO NOT RECOMMEND IT

4/10
Poor
Lorena, 07 Sep 2022
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I didn't like that they don't allow any person if they're not staying in the hotel nobody can visit you they cannot use anything in the facility he gets out of control

10/10
Exceptional
Mirian, 04 Jul 2022
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All was perfect.

10/10
Exceptional
Evelyn, 20 Jan 2022
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It is very well located, the hotel staff is super attentive, especially Mr. José who attended us on our arrival, the area is very safe and guarded by security personnel, the only thing I found is that the hotel needs some maintenance, in areas such as the pool and the dining room, (the furniture, lamps and appliances look very worn) In the room there are some brochures that indicate that there is a map of the city in the reception, I asked Carlos and he said that he does not remember having seen no map there, so I think it's convenient to paint at least one with the places in that area, for example; supermarkets, pharmacies, shops and churches. Also, now with the pandemic, the Hotel Marela is giving away a discount coupon to get tested for Covid-19, the laboratory conveniently located in front of the Hotel with excellent customer service. I was very happy with my first visit to Salvador, people on the street say good morning even if they don't know you, people are very nice and friendly.

6/10
Fair
Isabel, 21 Nov 2021
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They dont speak english

2/10
Poor
Luis, 30 Sep 2021
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This is a face advertisement about the Hotel. The hotel is old, dirty, a lot build up in the breakfast area, kettles and dining ware old and in poor condition. Washroom need a lot of improvement, rusty areas. I asked for extra towel and the front desk agent try to charge me for that . Dark and poor maintenance. Not recommended.

10/10
Exceptional
Josh, 25 Feb 2021
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Quiet and comfy 3 nights

Great hotel in a safe location. Plenty of shops and restaurants close by. Much nicer than similarly priced hotels in San Salvador!

6/10
Fair
Verified traveler, 16 Feb 2021
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Clean and basic. Great location. My only complaint is that They have the staff doing lots of different jobs so sometimes the security guard is not at the front desk and you have to wait outside to get in the property sometimes 15 minutes sometimes 20 minutes especially if the security guard is prepping a room or taking people to their new room, etc. Covid restrictions are very good. People wear masks consistently and there are not too many people at the hotel. The breakfast is excellent. The cleaning lady is also the one that prepares breakfast! Overall a very good experience.

8/10
Excellent
Verified traveler, 30 Jan 2021
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It is an adequate hotel for working. The internet is very fast and table and chairs are fine to use. There are a few good options for food including a Chinese restaurant, a pupusa restaurant, and a taco place, in addition to a mall. The location isn’t so close to the tourist area though taking a Uber it isn’t that far. Breakfast tend to be repetitive and not super healthy. Staffs are nice and try to be helpful, though not every front desk staff speaks English

8/10
Excellent
MikeB, 14 Mar 2020
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A handy enough location to restaurants etc but a little way uphill from the centre of town (not that you would probably want to be staying in the actual centre of SS anyway!). The staff are very friendly and the rooms are kept very clean (with a complimentary bottle of water each day) but the beds are a bit hard. The bathrooms are good but shower only. Free WiFi. No frills but everything you need.

10/10
Exceptional
Alberto, 08 Mar 2020
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5 star

I will give Hotel Marela a 5 star. Great service, super clean, great rooms, and most of all great breakfast.

10/10
Exceptional
Verified traveler, 03 Mar 2020
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Nice & affordable place to stay. It's in a good area, attentive staff & good breakfast.

10/10
Exceptional
Verified traveler, 01 Mar 2020
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Nice cozy hotel with small buffet breakfast

The hotel is small, with common areas couple of excersice machines and a pool. The breakfast is a small buffet and way better than other hotels where I have stayed in San Salvador. The hotel is within walking distance to Paseo mall, pharmacies, restaurants...

8/10
Excellent
Richard, 06 Feb 2020
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Nice & quaint

Great staff....comfortable, clean...great location

10/10
Exceptional
MARIA ELENA, 06 Dec 2019
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El Salvador

Had a nice experience, very friendly staff, very secured. Nice clean rooms, small but nice. I would stay there again.

10/10
Exceptional
J, 03 Jun 2019
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Love their breakfast. It’s simple, yet well done. I made sure to not miss it.

8/10
Excellent
Patrick, 02 Jun 2019
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Secure parking available , security guard on premises, swimming pool, Breakfast is both hot and cold and 24 hr coffee available. Room has fridge and safety box. Small shopping centre 1 block away with supermarket and restaurants. Freindly staff some speak English

6/10
Fair
Cordell, 25 Apr 2019
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I was disappointed that their "Queen beds" were actually Full beds. The King bed we wanted was just a "Queen". So we had to go with the double beds. The shower head did not function properly but we made due. The staff overall were polite. Accept one front desk attendant in the evening, My wife's sister and nephew had been visiting us throughout our stay and I was hoping my son and our nephew would be able to swim together but, I was told by the front desk attendant that they would not allow anyone that was not paying to stay at the hotel swim. That seemed very pity.

10/10
Exceptional
Verified traveler, 31 Mar 2019
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great location, close to the mall and restaurants, less than 2 blocks to any place. Friendly and efficient customer service.

10/10
Exceptional
Waldemar, 29 Oct 2018
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Excellent Hotel and super price. Brrakfast is very good.

8/10
Excellent
Verified traveler, 15 Oct 2018
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Is located in a quiet part of San Salvador. Is safe and close to malls and restaurants

10/10
Exceptional
LUCKY, 07 Jun 2018
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,Friendly staff, excellent breakfast, very well located hotel.

10/10
Exceptional
Carlos Romero, 17 Oct 2024
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Todo esta muy bien pero el parqueo es muy limitado

10/10
Exceptional
Luisa, 08 Oct 2024
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Excelente

2/10
Poor
Verified traveler, 06 Sep 2024
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Llegué y no tenían la habitación disponible.

10/10
Exceptional
Manuel, 04 Sep 2024
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Excelente ubicación, zona segura y céntrica, todo nítido en la habitación

10/10
Exceptional
Carlos Francisco, 05 Aug 2024
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Bien

Bien

10/10
Exceptional
Lourdes, 10 Jul 2024
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Very professional.

10/10
Exceptional
ERIKA, 21 Jun 2024
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Excelente servicio del personal y buena ubicación del hotel.

10/10
Exceptional
Erick, 30 May 2024
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Muy buen lugar

6/10
Fair
Leibis, 30 May 2024
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Parqueo casi no se encuentra

6/10
Fair
Javier, 25 May 2024
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La conexión del WiFi es pobre no es eficiente el desayuno no me gustó todo lo demás muy bueno me en canto la ubicación y la limpieza

10/10
Exceptional
Gladys, 12 May 2024
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Me gustó todo, pero me gustaría que tuvieran lavadoras para que uno pueda lavar su propia ropa.

10/10
Exceptional
oyama, 02 May 2024
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Confortable hotel

Pase muy bien y la seguridad está bien. Cuando había llegado mis amigos dejando los regalos para mi aún no estaba, guardó y me entregó. Las trabajadoras son muy simpáticas, muchas gracias por todo Especialmente me gustó el desayuno. Fue muy rico.

10/10
Exceptional
Yuhan, 28 Apr 2024
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Buen servicio

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